

Management Development programme rolled out to all people Managers in 2018, this is being followed up in 2019 with additional modules focusing on Performance Conversations, Coaching skills and giving feedback. They've placed a special emphasis on getting more comfortable with feedback in 2019, it's a topic that comes up in their SLT meetings as well as feedback from their reviews so they've been really keen to help everyone be more confident with feedback conversations. Managers have already completed one day training on Performance Conversations and will be following up with workshops covering Everyday Feedback and Coaching Skills.The People Team are already thinking about what the next phase of learning is for the Management Team in 2020, they want their Managers to be ready to grow into amazing Leaders.
Management Development programme rolled out to all people Managers in 2018, this is being followed up in 2019 with additional modules focusing on Performance Conversations, Coaching skills and giving feedback. They've placed a special emphasis on getting more comfortable with feedback in 2019, it's a topic that comes up in their SLT meetings as well as feedback from their reviews so they've been really keen to help everyone be more confident with feedback conversations. Managers have already completed one day training on Performance Conversations and will be following up with workshops covering Everyday Feedback and Coaching Skills.The People Team are already thinking about what the next phase of learning is for the Management Team in 2020, they want their Managers to be ready to grow into amazing Leaders.
Their senior management team (SLT) prides itself in rolling up their sleeves and getting stuff done, they aim to work in a servant leadership style consistently across the business, putting their teams first and themselves second. Their commitment to the values is clear across the employee experience, they are all involved in the interviewing process regardless of the level of hire, and all of their SLT meet with each new starter to explain their area of the business and how it works. This is also a great way of their new starters getting to know the senior team quickly and breaking down any perception of hierarchy in the organisation.
Their office is open plan and all senior management sit within their Team, this means they have a super transparent way of working and all of their Teams feel close to their member of the SLT. Each one takes responsibility of hosting the Monthly Meeting as they all agree on the importance of regularly communicating with the entire Team. The SLT make a point of being involved in everything they do and throw themselves fully into their team events and socials i.e. everyone in the business was in a Hackday Team (no exceptions) and their COO was working alongside their Customer Delight Associates, Marketing Execs. Often the SLT themselves will take the lead in organising team socials and other ways to care for the whole Team i.e. their Director of Marketing created and hosted the entire Crystal Maze evening.


Birmingham Hippodrome is committed to forging relationships with schools and colleges in the West Midlands and surrounding areas and developing the next generation of artists and audiences. They bring creativity into the curriculum, connect learning outcomes to exciting opportunities at the Hippodrome, and provide young people with the chance to experience and connect with theatre. Their schools network – Hippodrome Education Network (HEN) – is designed to allow schools and colleges to have as much flexibility as possible and to find the model that works best for them.
Birmingham Hippodrome is committed to forging relationships with schools and colleges in the West Midlands and surrounding areas and developing the next generation of artists and audiences. They bring creativity into the curriculum, connect learning outcomes to exciting opportunities at the Hippodrome, and provide young people with the chance to experience and connect with theatre. Their schools network – Hippodrome Education Network (HEN) – is designed to allow schools and colleges to have as much flexibility as possible and to find the model that works best for them.
Each year every employee has £120 to spend towards their development which they call the Personal Development Fund. This can be work related or non work related e.g. gym, driving lessons.


There is a lot of emphasis at Berry on giving back to the local community. Employees have recently took part in the local Salisbury Bubble Rush event with their families in order to raise money for the Salisbury Hospice Charity. The business also sponsors the local football team with a 3-year deal in place to be their main sponsor, the funds from which has helped the Club to stay afloat.
There is a lot of emphasis at Berry on giving back to the local community. Employees have recently took part in the local Salisbury Bubble Rush event with their families in order to raise money for the Salisbury Hospice Charity. The business also sponsors the local football team with a 3-year deal in place to be their main sponsor, the funds from which has helped the Club to stay afloat.
Recently, Berry marked Mental Health Awareness Week by holding a lunch for all employees. At this lunch they utilised prompt cards to stimulate conversations about mental health and general day-to-day life of colleagues. Employees felt that this was a great chance to get away from their desks and get talking to people that they usually wouldn't see.


BCW is committed to developing managers through the BCW Brilliance Academy. The Academy is designed to support the commercial strategy and is in line with the ongoing Learning and Development analysis and Personal Development Plan.
BCW is committed to developing managers through the BCW Brilliance Academy. The Academy is designed to support the commercial strategy and is in line with the ongoing Learning and Development analysis and Personal Development Plan.
BCW is committed to developing managers through the BCW Brilliance Academy. The Academy is designed to support the commercial strategy and is in line with the ongoing Learning and Development analysis and Personal Development Plan.


They want to attract, recruit and retain the best people and one of the ways they do this is by investing in their staff's health and wellbeing to create a positive, professional place to work. Their Wellbeing Group promote numerous health and wellbeing initiatives including:
• Hosting tea and talk and wellbeing walk events for World Mental Health day, to share experiences over a cuppa and a cake;
• Providing a quiet and relaxing area where staff can take time out of the working day to relax and unwind. They encourage staff to log off from their electronic devices, listen to relaxing music, read or do a puzzle.
• Creative charity fundraising in support of national campaigns such as Jeans for Genes, Wear it Pink and Movember
• They also encourage staff to step away from their desks and walk in the fresh air when they have their team catch ups instead of sitting in a meeting room.
• They hold monthly, on-site massage clinics.
They want to attract, recruit and retain the best people and one of the ways they do this is by investing in their staff's health and wellbeing to create a positive, professional place to work. Their Wellbeing Group promote numerous health and wellbeing initiatives including:
• Hosting tea and talk and wellbeing walk events for World Mental Health day, to share experiences over a cuppa and a cake;
• Providing a quiet and relaxing area where staff can take time out of the working day to relax and unwind. They encourage staff to log off from their electronic devices, listen to relaxing music, read or do a puzzle.
• Creative charity fundraising in support of national campaigns such as Jeans for Genes, Wear it Pink and Movember
• They also encourage staff to step away from their desks and walk in the fresh air when they have their team catch ups instead of sitting in a meeting room.
• They hold monthly, on-site massage clinics.
An annual staff awards programme is held where colleagues can nominate each other to receive non-financial rewards for their work.


The Leadership Programme at Barton Willmore is designed to support Directors and Associates in their career and personal development. It consists of two courses of away days and action sets. The course involves high quality, high energy, bespoke workshops and an evening meal with Partners to support internal networking, plus a confidential external coaching session based on 360 degree feedback and psychometric profiling.
The organisation run interactive workshops in each of their offices, allowing all employees the chance to share ideas in relation to the Investing in People initiatives.
The Leadership Programme at Barton Willmore is designed to support Directors and Associates in their career and personal development. It consists of two courses of away days and action sets. The course involves high quality, high energy, bespoke workshops and an evening meal with Partners to support internal networking, plus a confidential external coaching session based on 360 degree feedback and psychometric profiling.


At Barker Ross they work towards achieving 'Acts of Kindness' and have done many things including handing out sleeping bags to the homeless, to handing out Easter eggs at the local children's hospital and raising money to help with an operation for an ex-employee, their aim is to achieve 30 Acts of Kindness throughout the year.
Barker Ross is built around its people and is perceived both internally and externally as a recruiter that cares about its employees, clients and candidates.
Their company values are abbreviated as CARE.
Communication
They encourage an environment of openness and transparency with straight forward direct communication between employees and clients.
Autonomy
They strongly believe that through increased autonomy employees at Barker Ross are healthier and motivated to take on new responsibilities and approach their roles in a way that suits their personality and skill set.
Reliability
Their Professional and reliable staff provide a high-quality service to meet customer needs to ensure the group's success. They consistently demonstrate faithful behaviour and fulfil expectations showing trust and loyalty through their reliability.
Enjoyment
It is important to them to enjoy working at Barker Ross, embrace their culture and have fun whilst excelling in your chosen career.
At Barker Ross they work towards achieving 'Acts of Kindness' and have done many things including handing out sleeping bags to the homeless, to handing out Easter eggs at the local children's hospital and raising money to help with an operation for an ex-employee, their aim is to achieve 30 Acts of Kindness throughout the year.


Personal Learning Networks with social learning becoming more popular, several of their employees naturally use PLN's to support their development at work, effectively using associates and peers on Twitter, LinkedIn and Facebook. Instant Messaging during the period under review, they have adopted a new company wide communication method to promote learning and development opportunities, internal vacancies and support with new system integration and learning. This platform also facilitates a new method of sharing information about beneficial training and development undertaken, sharing success stories etc. Information Sharing within their organisations intranet, they have developed a learning & development hub to share useful training and development material, documentation and content. As a number of these techniques are new, along with launch of the learning & development team, the true impact of the department and strategies are still to be evaluated, but as the above demonstrates positive pioneering steps at Babington are being taken to improve the opportunities for their people's growth and career aspirations.
Roadshow Events – They have continued their annual roadshow events this year in which members of the Senior Executive Board travel the country to meet with their employees to deliver key updates, messages and networking opportunities. This year the focus of the Roadshows has been to feedback to their employees on the results of an internal Transformational Diagnostic conducted to gain an in-depth understanding of their business from their employee's perspective, so that they can work towards change and transformation of their business. Everyone was invited to these events which occurred in various locations across the country, and for those that couldn't attend physically, they offered a virtual solution.
Roadshow Events – They have continued their annual roadshow events this year in which members of the Senior Executive Board travel the country to meet with their employees to deliver key updates, messages and networking opportunities. This year the focus of the Roadshows has been to feedback to their employees on the results of an internal Transformational Diagnostic conducted to gain an in-depth understanding of their business from their employee's perspective, so that they can work towards change and transformation of their business. Everyone was invited to these events which occurred in various locations across the country, and for those that couldn't attend physically, they offered a virtual solution.


A monthly recognition programme of awards celebrates a holiday hero of the month at each location, and there is an overall monthly winner. The award recognises not only the big things but importantly, the little things that make all the difference and align to their values. Each monthly overall winner is then considered for the sought-after Holiday Hero of the Year award. They also have their Awesome Awards, these are rewarded to individuals who have gone above and beyond, and live and breath their Values or have shown an exceptional level of service to their customers.
When new team members join, as part of their settling in process they all take part in a Welcome Fest which is designed to give them the background of the company, they talk about their purpose, their values and their behaviours so that they can live by these, as part of the Away Resorts family, and provide the best customer service possible to their guests. They also learn about the history the business, who is who and what they expect from each other. The sessions are very interactive, based around festival theme and are delivered by their Park Marvels who are in house trainers who have a day job which may range from accommodation cleaning through to F&B assistants and People Development champions.
When new team members join, as part of their settling in process they all take part in a Welcome Fest which is designed to give them the background of the company, they talk about their purpose, their values and their behaviours so that they can live by these, as part of the Away Resorts family, and provide the best customer service possible to their guests. They also learn about the history the business, who is who and what they expect from each other. The sessions are very interactive, based around festival theme and are delivered by their Park Marvels who are in house trainers who have a day job which may range from accommodation cleaning through to F&B assistants and People Development champions.
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