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My Manager
A blue icon with 2 employees in agreement.
My Manager

People Managers Matter

7 in 10 employees leave because of their manager - not the company. Strong manager relationships boost engagement, reduce turnover and drive growth
Best Companies' 8-Factor Engagement Model, focusing on My Manager.

Discover the Companies With Strong My Manager Scores

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Devon Air Ambulance

Devon Air Ambulance fosters a culture of continuous learning and development. Through its Management Development Programme, employees have the opportunity to enhance their skills and knowledge, contributing to personal growth and the success of the organisation.
Devon Air Ambulance places a high importance on employee wellbeing with a pastoral care team and Wellbeing Ambassador team in place. The organisation provides a range of supports, from counselling to surf therapy, emphasising the balance between work and personal life.
Each employee has a monthly one-to-one with their line manager, fostering a supportive environment. Managers are also encouraged to attend essential modules focused on supporting performance and attendance.
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Charity's

Crafted

Crafted’s ‘Go Awards’ showcase the agency’s great people, the values they epitomise, and the amazing work they’ve done. Its yearly Crafties awards celebrate teams’ successes as well as naming an individual as ‘Craftie of the Year’. The agency also rewards employees through its annual profit share, which is shared equally, regardless of role.
Crafted organise regular social and team building events to help develop interdepartmental relationships. Events include everything from summer parties and awards evenings, to gaming nights and craft evenings. The agency also took its whole team to the Crystal Maze Experience in London for a bit hit of nostalgia and team building.
All managers have regular check ins with their line manager to encourage support within their role. Crafted also has a learning and development matrix which managers can access, which includes leadership courses such as Peerspective, allowing managers to benefit from a peer group-esque approach to development and coaching.
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Marketing & Media Agencies

Costello Medical

Costello Medical supports employee development through excellent internal training opportunities, funding for external courses, and a rolling promotions process. The company encourages both vertical and horizontal progression, offering employees the chance to expand their knowledge and expertise.
Costello Medical cultivates a team spirit through group Teams channels for each division and office. Regular social breaks, divisional socials, and activities like fundraisers encourage camaraderie and fun, fostering a sense of belonging within the team.
Managers at Costello Medical are trained to support their teams, fostering confidence and wellbeing. Regular catch-ups and feedback, coupled with a dedicated HR partner for each division, ensure that employees feel cared for and supported in their roles.
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Consultancy

Birdworld

The company supports its people's development through apprenticeships and CPD training, for example, the keeper team completes CPD with local wildlife charities. Leadership and management skills workshops are also offered, covering topics like communication and behaviour role modelling, with ongoing support from the People & Development team.
Birdworld empowers teams by involving them in daily operations and fostering an environment of direct, two-way discussion during weekly team meetings. This collaborative approach, combined with the "Good Egg Awards" peer recognition scheme, strengthens bonds and ensures that contributions are acknowledged and celebrated.
Birdworld's leaders are a key part of the day-to-day operations, working alongside their teams to support staff, guests and animals. This hands-on approach breaks down barriers, fostering a supportive environment where all team members feel comfortable providing feedback and sharing their views.
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Bumper International

Bumper supports colleague development through the Bumper Levels framework. This system clearly outlines the specific steps required for an individual to progress to the next level, helping them understand their own career path and empowering them to take charge of their professional growth.
The annual three-day retreat brings the Bumper team together in locations like Lisbon or rural France. This event allows colleagues from different departments to reconnect, get outside, and reset, fostering stronger relationships and a more cohesive and collaborative working environment.
Managers are empowered to develop their skills through structured opportunities like LinkedIn Learning courses and comprehensive “Managers How-To” guides. The Bumper Levels framework also helps managers support their teams' growth, ensuring they have the tools to provide meaningful feedback and guide their colleagues' success.
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Financial Services

Brewhouse & Kitchen

The Future Leaders Academy and apprenticeships, including the Brewing Apprenticeship, provide structured pathways for advancement, ensuring employees feel challenged and their skills optimised for career growth.
Utilising Yapster, teams can keep up to date and communicate with anyone within the business. Brewhouse & Kitchen use the app to announce employee recognition of "Legends" programme, communicate any new menu items to drum up interest, and any key business change messages.
Brewhouse & Kitchen offer manager apprenticeship schemes, including courses such as Hospitality Manager and Operational Manager. The organisation also has a Leadership Academy, where its leaders of the future are taken through an 8 week programme.
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Leisure & Hospitality

Masentó Group

Weekly ‘Think Bigger’ teams calls with all employees highlight successes and celebrate the journey. Regular socials take place outside of work hours, where the team are invited to attend fun and competitive activities together. There are also two group holiday incentives per year, where the team chose where they would like to go together.
Masentó Group's leadership team are engaged on an 18-month programme of one-to-one coaching and group sessions with an external company. Some of the topics covered are the power of influencing, embracing discomfort, understanding the different personality styles of their teams, clear communication and being accountable.
There are two company holidays per year and a chance for employees to win a luxury spa break for themselves and a guest. At Masentó Group's yearly AGM, it award its 'Top Billers' and 'Living The Values' winners with trophies, champagne, and a chance to win a luxury watch.
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Recruitment

Petty Pool

The Trust dedicates two employee days per year for all its staff. These include a hiking challenge and an outdoor waterpark.. Staff can try water sports such as paddle boarding and an inflatable assault course. Anyone who doesn't wish to be adventurous can enjoy a picnic and relax by the water.
The Trust has an emerging leader programme which includes coaching, training, and developing its top talent. Managers also receive mentoring with senior leaders who have an open door policy where managers can get advice or guidance when it's needed. Petty Pool encourages managers to network with other organisations to support best practice.
Petty Pool’s uses rewards and recognition to encourage its employees to start living, demonstrating its values and empowering others to do the same. It hosts yearly awards in four organisation value areas and a couple of fun spontaneous recognition awards with all staff across the organisation.
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Education & Training

Hilltop

During the organisation’s Annual Conference, employees have the opportunity to celebrate everything Hilltop. The Managing Director shares results from the last year and launches the One Page Business Plan, providing insight into where every colleague fits into the plan going forward. Food and drink is provided in a local venue afterwards.
Hilltop has four foundational elements to its manager development: appraisals and coaching from an internal mentor; learner led training; external training, which can be half-day sessions or government funded, longer courses; and a HR led wellbeing programme, that includes regular catch-ups to make sure the manager feels happy and supported.
Hilltop provides its employees the opportunity to grow through Personal Development Plans, internal and online training, and government supported schemes (including IOSHH, HACCP, BFCGS, and ILM). Over 150 external courses have been completed by Hilltop colleagues in the past year, increasing retention, engagement, and facilitating over 20 internal promotions.
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Food & Drink

The Portfolio Group

The company's managers are developed internally, with a Director mentoring each manager through weekly one-to-ones, providing advice and guidance. Managers are also given the autonomy to lead their own teams, fostering a sense of ownership and responsibility for training and development.
The company provides market-leading commission schemes and offers clear, transparent guidelines on targets and expectations. The annual all-expenses-paid incentive trip, such as the recent one to Monaco, is a reward for achieving targets and is open to all employees.
Team spirit is fostered through shared experiences like the company holiday to Monaco and other regular incentives, including sports and charity events. The "wrap up" meetings bring all three offices together, ensuring every team member is connected and aware of company-wide achievements, successes, and promotions.
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Business Services

Parogon Group

New starters take part in Parogon Best Starts which focuses on the initial induction and welcome to the company. This continues on to upskilling workshops around key focus areas that are delivered through the Skills Trainers and Restaurant People Development Partner. Employees looking for manager training can then enrol in the Parogon Academy.
Everyone at all levels of Parogon Group has an open communication approach to each other. Managing Director, Rich Colclough regularly updates the organisation with videos on important business decisions and various activities happening across departments.
Parogon Group’s Leadership Development programme concentrates on how to deal with all elements of the day to day running of the business. It teaches over a full four day programme that has been tailored into a bespoke system covering the four key areas it believes are essential to achieving success: Clarity, Competence, Compliance, and Control.
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Leisure & Hospitality

Lantra

The organisation arranges a variety of wellbeing and social events for all employees throughout the year in order to build relationships between teams. Furthermore, managers have access to their own social budget to arrange events for their teams, in addition to the corporate budget for social events.
The organisation runs a management training programme to help their leaders develop and better support their teams. The programme is modular, focusing on leadership, managing a team, managing performance, communication, and goal setting
Employee salaries are reviewed every 12 months and they are internally and externally benchmarked. High street vouchers are also awarded throughout the year to celebrate employees who show great performance or demonstrate great behaviours.
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Education & Training

Hawksmoor

Hawksmoor’s commitment to sustainability and environmental initiatives showcases their dedication to giving back to society. Their efforts, such as becoming a carbon-neutral restaurant group and reducing waste, demonstrate that their motives extend beyond profit.
At Hawksmoor, managers play a crucial role in maintaining a positive work culture. Through specific training programmes, managers learn how to effectively communicate, offer support and care for their team members, ensuring each member feels valued and trusted.
Work-life balance is promoted at Hawksmoor, with management ensuring that employees do not have to hide parts of their personal lives. This approach promotes a healthy balance between work and home life, reducing stress and positively impacting personal health and performance.
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Leisure & Hospitality

Hastings Direct

Hastings Direct offers its employees a range of wellbeing initiatives, including a Colleague Assistance Programme, an in-house therapy app, Smart Health GP services, Menopause cafes, a Hardship Fund, and men’s talking and listening clubs partnering with The Talk Club. It also has 55 Mental Health First Aiders and 75 Wellbeing Champions.
Hastings Direct has different levels of leadership development, including Operational Leadership Excellence (OLE) – a 12–18-month leadership programme that is focused on building skills, knowledge and confidence to better coach customer facing teams. It also offers Leading 4 Growth – a module-based programme aimed at senior leaders and keeping the group aligned to company strategy.
The organisation supports colleagues personal growth whether their choice is to develop in role, progress into other roles in the team, or change ‘career’ within Hastings. It does this by offering employees the opportunity to enrol in professional programmes, apprenticeships, graduate schemes, and internal and external mentoring to on-the-job?training
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Insurance

FourNet

Weekly team calls have proved important in a flexible working environment and staff are also encouraged to use the tech company's instant-messaging and collaboration tools to improve communication and develop a strong team dynamic and identity. The tools are used throughout the business to encourage communication between teams.
FourNet recognises that line managers have a significant impact on the satisfaction, productivity, innovation and wellbeing of staff, so it has set up a management development programme to enhance its leaders' skills that is accredited by the Institute of Leadership and Management.
Staff are asked to complete annual e-learning modules on diversity and inclusion to ensure that FourNet's culture is supportive of everyone, regardless of ability or background. Managers attend training on subconscious bias. The company supports Women in Technology initiatives and has increased the percentage of women at all levels within the business.
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Curo

Curo has a menopause support group called ‘The Menopause Café’. Staff meet monthly over coffee to share experiences and provide feedback to the organisation on things that it could do to improve menopause-related accommodations. The group have recently published the Menopause Guidelines to help colleagues and managers to provide guidance on how to manage symptoms.
Curo’s managers are trained through its SHINE leadership programme to engage their managers in key ways to become future leaders within the business. This programme includes interactive sessions from keynote speakers, a series of masterclasses, peer support through action learning sets, seminars providing space for self-reflection, and action planning.
The organisation has adopted a spot salary model; it pays for the size of the role, not the person in it. Each role profile is evaluated by a panel and then external market data of average salaries is applied based on geographical location and sector-specific comparisons.
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Housing Associations

Croudace Homes

Croudace Homes shows a strong commitment to employee development, with over 10% of its workforce participating in structured training for three consecutive years. The company is a Platinum-accredited member of the 5% Club and was recognised by JobCrowd for its apprentice and graduate programmes.
Senior leaders at Croudace Homes are instrumental in fostering a positive culture by consistently modelling organisational values and communicating them regularly through staff conferences, newsletters, and meetings. They also embed these values into key policies and PDRs, recognising employees who exemplify them.
Managers are identified through succession planning programmes and are provided with compulsory formal management training and leadership training for future leaders. There is also an in-house training programme that covers broader management activities like interviews and PDRs.
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Housing Associations

Convey Law

By having more employees working in the office, it has enabled the Company to bring employees together in groups such as the Book Club, ‘Books, Bevs and Banter’, and introduce the ‘Ministry of Fun’ to plan and organise social activities and themed parties such as ‘ConveyFest’, ‘Back to School’ and the annual Christmas party.
Benevolence is one of Convey Law’s core values and support to charitable activities is a key element of its culture and process. Every client has the option of donating £10 at the end of their property transaction into their charity lotto through their non-profit organisation the Conveyancing Foundation which to date has raised £1,104,561.
A new management development programme has been developed and delivered this year. Topics covered included: Understanding our Why, Managing People and Relationships, Building High Performance Teams, Managing Performance, Stress Awareness. Each topic gave practical take aways and has helped new managers feel confident and understand the importance of their role as a people manager.
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Law

Pixel Inspiration

The company supports employee development through several schemes, including a paid apprenticeship programme that is open to all staff. The appraisal system is used to set and monitor individual development plans, and managers encourage open dialogue to help staff identify and achieve their professional goals.
Regular team meetings help to maintain a cohesive company culture and provide a platform for project direction. The company's two-day in-office policy encourages communication and helps employees develop strong working relationships and a sense of belonging.
Managers at Pixel Inspiration work closely with their teams, using regular catch-ups to set clear expectations and provide guidance. The leadership team models this behaviour by mentoring and guiding staff, creating a supportive environment where micromanagement is avoided in favour of trust and autonomy.
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Marketing & Media Agencies

ADDO PLAY

Over the last 12 months, the organisation Barbie Day, Company Away Day with team building games, Pancake day and Games Day. All employees were gifted a Company branded t-shirt to play 'Get me Out of Here' team challenges, where they also enjoyed a BBQ, and fun awards voted for by colleagues.
All managers at ADDO Play have access to manager focussed learning via its eLearning tool, The Entertrainer. The organisation is also rolling out Mental Health Champions training for all leaders in the business. On the job coaching from HR and workshop based sessions are also offered.
ADDO Play’s Project Possibilities is a scheme that asks employees to share if they feel they can make a difference to the company outside of their role today, or want a new challenge to come forward. The aims of the scheme are to share knowledge, apply new or unutilised skills, providing opportunities to nurture ambition.
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Manufacturing

Sapphire

All the senior leadership team and Directors started at the organisation from the ground up and gained an understanding over of Sapphire's values before being promoted into their current positions. The organisation aims to continue this and has people from various departments currently training to be promoted into the next available management positions.
Sapphire has signed up for Operation Christmas, which will aim to send 200 boxes of presents to children who would otherwise go without. The organisation is currently working with Zellar to review its carbon footprint and it has invested in planting trees in the UK and abroad in partnership with other green companies and suppliers.
All senior leaders have regular group and one-to-one time with performance coach Matt Fowler from Incredible Thinkers who helps to support and challenge managers to become braver, healthier, happier leaders with elite mindsets. This performance coaching has been extended to all recently promoted team leaders and supervisors.
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Accountancy

Surrey Satellite Technology Limited

SSTL have an effective induction process for new joiners. On their first day, the new employee will meet a member of the HR team to run through a welcome pack of information which sets a timetable of what they can expect to happen over their first day, first week and first 3 months.

The Management and Leadership programme is made up of 12 modules which will develop managers skills in the management and development of their direct reports. It will include modules to help with recruitment all the way through to performance and leading change.

SSTL have an effective induction process for new joiners. On their first day, the new employee will meet a member of the HR team to run through a welcome pack of information which sets a timetable of what they can expect to happen over their first day, first week and first 3 months.

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Construction & Engineering

Mears Group

The organisation continues to enhance its communications, ensuring the whole business receives a briefing on the state of the company on a bi-monthly basis, along with a cascade from the Workforce Group. These briefings are also recorded and can be shared directly with teams or individuals where managers are unable to cascade the presentations themselves.
Managers at Mears Group can undertake a range of professional qualifications, including Team leader Level 3 apprenticeships and Operational/Departmental apprenticeships Level 5. It also runs CIPD programmes and its internal management development programmes (Embed and Emerge) are accredited by ILM.
The Group’s culture is derived from Mears’ values, and reinforced through the Red Thread Behaviours (Be Customer Focused, Be Empowering, Be Motivating, Be a Role Model, Achieve High Standards) which are referenced in all policies, initiatives and decisions. They form part of the induction, probation and annual appraisal processes, including 121 discussions.
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Construction & Engineering

Creed Foodservice

Whilst its gender pay gap compares favourably with organisations across the UK economy and wholesale sector, Creed Foodservice is not complacent and is committed to further reducing the gap. This includes removing barriers to gender equality such as the proportion of men and women applying for roles.

The Food Innovation Centre is used as a hub for staff to meet in a relaxed atmosphere with food provided by an executive chef team. Being named as a Top 100 Best Company to Work For in 2022 saw events bringing all departments together with raffles and events held throughout the day.

In 2022, Creed launched its leadership development programme for all 34 people managers - a yearlong commitment to both online and face-to-face sessions developed in conjunction with QuoLux - a leading international consultancy and leadership development company. Modules include Leading self, Leading teams, and Leading change.

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Food & Drink

Audit Scotland

Audit Scotland provides access to a variety of sources for wellbeing support through its occupational health provider, as well as offering a range of internal and external sources of information. The organisation also shares wellbeing information on a regular basis with colleagues through Viva Engage.
Audit Scotland’s Management Development programme last for six months and covers a range of topics, including: Managing Self, Managing Individuals, Managing Teams, Managing Resilience, and Managing Change. The material on offer is provided through a mix of internal and external delivery to appeal to all learning preferences.
The organisation offers a number of routes for employees to grow, including through its partnership with the PCS union and its existing Career Development Gateway model that allows colleagues to submit evidence that they can work at a higher level.
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Accountancy

Kubus

Kubus offers bespoke training to all employees. This includes providing funding for training courses to support its people to achieve professional qualifications. Furthermore, Kubus enables employees to take time off to complete their external training.
Partnering with the charity Young Gloucestershire, Kubus participates in several fundraising activities. During the past year, the organisation has raised nearly £22,000 for the charity through initiatives such as the Brecon Beacons 10 Peaks Challenge and an employee skydive. Kubus also supports the charity by hosting mock interviews and CV writing/feedback sessions with young people.
Managers at Kubus are given the opportunity to attend courses for new managers to help them to grow in their roles. Alongside this, they are provided with Mental Health training for managers to enable them to recognise signs of poor mental health within their teams and in themselves.
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Technology

Stone King LLP

Stone King’s Core Values foster a sense of pride and purpose among employees, reflected in its national recognition and leadership in the charity and education sectors, ensuring that every team member feels their contribution makes a significant impact.
Comprehensive management training at Stone King equips managers with the skills needed to support, trust, and care for their teams effectively, enhancing the overall employee-manager relationship throughout the firm.
The mentoring programme, offering both traditional and reverse mentoring, along with external coaching, ensures employees feel challenged and supported in their career advancement, enhancing their skills and opportunities for personal development.
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Law

Quick Release

Quick Release’s training framework is robust - teaching core and technical skills to new starters and mentoring them with on the job learning. This provides plenty of opportunities for its team to deliver training, mentor newer people, and develop their leadership skills through running small internal projects and contributing to a rapidly expanding knowledge base.
Quick Release’s 6-month internal management training programme covers the development of skills in effective people management, project management and account management, as well as supporting these team members to hone their ability to influence stakeholders and realise effective organisational change. The programme is comprised of a blend of self-guided learning using bitesize curated learning materials.
The organisation offers a 'Wellbeing Allowance' for employees to spend a capped amount on anything that they felt would support and improve their mental and/or physical wellbeing. Employees are encouraged to share their purchases and stories on Slack with the wider team to bring everyone together and inspire one another.
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Consultancy

Insight Global

Insight Global’s Wellness Ambassadors offer valuable resources, introduce new wellness programs, and spearhead wellness-focused initiatives. The organisation’s Peer Support Network offers employees the chance to support each other through difficult times, share knowledge, and provide and receive emotional assistance from those with shared experiences.
Insight Global believes everyone can be a leader,. Its Leadership Academy is the “Higher Education” of its Training and Development Programme. The focus is to build leadership skills and facilitate a growth mindset. Leadership Academy’s content is structured around its three fundamentals of leadership: Leading Yourself, Leading Your People, and Leading the Business.
Insight Global University is the organisation’s signature development institution designed to equip its people with everything they need to succeed. This is a multidisciplinary resource that includes one-on-one mentorship, classroom training, group discussions, and a hands-on, learn-by-doing approach.
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Recruitment

Gateshead Council

As well as a comprehensive wellbeing package that is available to all employees, Gateshead Council has further cared for its people health through its Making Every Contact Count programme. This enables staff to have conversations around lifestyle topics, to empower behaviour change choices, and to signpost support.
Alongside providing managers the opportunity to earn a Level 5 Diploma in Leadership in Health & Social Care and an ILM qualification in its Future Aspiring Leaders programme, the Council has a Children’s Social Care programme, with subjects like Management & Leadership in CSC & Early Help, and Working with complex needs & SEND.
To build team relationships, the Council has arranged several team development days and team building events, including Bongo Bingo. The organisation celebrates World Social Work Day and every year it has a Learning at Work Week, encouraging team building and personal growth.
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Not For Profit Body's

Green Action Trust

Green Action Trust prioritises staff development, encouraging employees to undertake relevant training, ranging from Bat Surveying to Microsoft Teams. The newly introduced Key Responsibility Areas will further foster personal growth, linking performance with pay banding.
Green Action Trust has a comprehensive wellbeing initiative, offering gym memberships, private healthcare through Vitality, an Employee Assistance Program, and even a dog-friendly workplace to support mental health.
The Trust's management team provides robust support to employees. Managers benefit from an 8-week external training course and ongoing access to resources from the Institute of Leadership & Development, enabling them to better support their teams.
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Charity's

Children's Hospices Across Scotland

At CHAS, managers play a pivotal role in fostering a supportive work environment. They are trained in Managing Mental Health at Work, and the new performance appraisal process encourages open discussions about the behaviours framework, reinforcing the supportive culture.
CHAS places a high priority on staff wellbeing. The organisation's Wellbeing Strategy, Employee Assistance Programme and Schwartz Rounds offer robust mental health support. The cycle to work scheme and access to a wellbeing advice app further contribute to employee wellbeing.
The spirit of camaraderie at CHAS is palpable. Initiatives like the CHAS Team Days and the CHAS Together project foster team spirit, encourage networking, and build a sense of belonging within the team.
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Charity's

BB7

BB7 supports its employees' career growth with initiatives like the graduate sponsorship programme. This programme encourages employees to become well-rounded professionals, utilising their skills, and offering a pathway to becoming a Chartered professional.
BB7 offers a host of benefits to its employees, including a bonus scheme, Cycle2Work Benefit, Electric Car Benefit, and a contributory pension scheme. These benefits reflect the firm's commitment to treating its employees fairly.
BB7 managers offer guidance and mentorship, promoting an environment of trust and care. They focus on developing their employees' consulting skills, project management, commercial understanding, and technical excellence.
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Business Services

DJH

The company offers a range of internal development courses, including the Leadership & Management Academy and Ambition Academy, fostering personal and professional growth. DJH’s trainee salary review system rewards skills acquisition, promoting a sense of achievement and progress.
DJH has a robust wellbeing calendar, promoting physical health and team socialising. The organisation also offers 24/7 mental health counselling, therapy and wellbeing support through Spectrum Life, promoting a healthy work-life balance.
Managers at DJH have regular one-on-one Training Support & Development sessions with their team members, addressing any issues proactively and providing structured development plans. They also receive mental health first training to support their teams effectively.
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Accountancy

Lincolnshire Housing Partnership (LHP)

Teams at the organisation are encouraged to build working relationships through regular team meetings that provide structure and support to a typical day or week. Teams also have quarterly get-togethers and wellbeing events are hosted by the wellbeing team. LHP also arrange community events such as canal rubbish cleaning.

All managers at LHP attend a four-day programme which teaches them some basic managerial skills, with topics including: what is good leadership, effective communication, performance management, managing a team, my impact on the organisation, delegation, motivation and morale, decision making, analysing what is going well, and action planning. Managers can also study numerous other modules.

The organisation uses SharePoint as a source of news for everyone in the company. It hosts an annual company conference to allow everyone to get together, alongside smaller team and directorate meet ups. Everything is reinforced by the “LHP way” and its new People & Culture Framework which details the behaviours expected from staff.

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Housing Associations

WPR

WPR ensures that every line manager receives Mind Mental Health Champion training, promoting a supportive and caring work environment. Regular coaching check-ins also facilitate constructive feedback and identification of training needs.
WPR demonstrates its commitment to society through its ESG commitments, including donating a percentage of net profits to initiatives that foster diversity, equity, inclusion, and mental health, as well as environmental protection.
WPR operates an uncapped profit share scheme, ensuring that the team shares in the agency's success. Salary transparency and internal publishing of salary bandings further underscore the company's commitment to fair treatment.
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Marketing & Media Agencies

Trinnovo Group

Trinnovo Group offers clear Sales and Corporate Career Pathways, diversity training, and two formal management development programmes. These initiatives support the employees' skill utilisation and provide opportunities for advancement.
The company's emphasis on wellbeing is demonstrated through the introduction of Period and Menopause leave, a generous wellbeing allowance for gym memberships, and access to private healthcare plans.
Trinnovo Group encourages open communication between employees and their managers. The ALP Assemble initiative, for instance, provides the second-tier leadership team with monthly access to the board to discuss innovative ideas or improvements.
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Recruitment

The Chartered Institute of Payroll Professionals (CIPP)

The CIPP has arranged for employees to have free access to Peppy Health, which is a menopause, fertility, early parenthood, and men's health related app. There is also online support by professionals to help with any questions and tips on how to manage menopausal and perimenopausal symptoms.

It is a Living Wage Employer and ensures a company-wide fair pay structure relating to job title and responsibility for that role. It has an annual pay review every September to ensure all employees’ salaries are consistent across all departments, and this year has also taken the cost of living increase into account.

Once a month, managers are asked to focus on one value and nominate an employee who has shown exemplary work towards that value. A vote of the selected candidates then takes place and the winning employee is congratulated by the senior leadership team and recognised throughout the organisation.

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Not For Profit Body's

Search Laboratory

Search Laboratory encourages an atmosphere of transparency and respect. Managers play an active role in this, offering support and care to their teams. Real-time question and answer sessions during quarterly financial meetings with directors demonstrate the level of trust and openness within the company.
Search Laboratory demonstrates a strong commitment to giving back to society. Its dedicated Charity group organises events to raise funds for LeedsMind, its chosen charity partner. Furthermore, as a B Corp, the company undertakes initiatives that respect people and the planet, such as remaining carbon neutral and supporting local charities.
Search Laboratory’s leadership team embodies the company’s values of respect, transparency, accountability, and innovation. They provide regular updates about the company's financial position and strategic direction, reinforcing a sense of trust and shared vision among staff.
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Marketing & Media Agencies

Oyster Partnership

Oyster Partnership invests heavily in personal growth, with initiatives like the Oyster Academy for trainees, comprehensive management training, and partnerships with external training professionals, all aimed at broadening employee skillsets and offering advancement opportunities.
Oyster Partnership's commitment to wellbeing is evident through their annual mental health and wellbeing workshops, office bootcamps, and provision for private sessions with a psychiatrist. These initiatives address stress, work-life balance, and personal health, promoting overall wellbeing.
Weekly one-to-one meetings with managers and the CEO's mentoring programme 'Leading from the Front' ensure employees feel supported, trusted and cared for. This personalised engagement helps in fostering a nurturing work environment.
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Recruitment

Mowgli Street Food

Mowgli Street Food promotes personal growth through the Mowgli Career Tree, a clear progression guide for all employees. It also offers various development opportunities including the Ops Development Programme, the Mowgli JS Apprenticeship Program, and external courses, ensuring that employees' skills are fully utilised and their growth is nurtured.
Through The Mowgli Trust, Mowgli Street Food gives back to the communities it serves, supporting a range of charities and local initiatives. This commitment to social responsibility is integral to the company's ethos and is valued by its employees. Since its founding, the organisation has donated nearly £2million to its chosen charity partners.
Mowgli Street Food ensures that managers are supportive, caring, and trustful by providing mental health awareness training. This not only helps managers to support their own wellbeing, but also equips them with the skills to spot if a team member is struggling, reinforcing the supportive culture within the company.
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Leisure & Hospitality

Lily

Lily encourages a supportive and trusting relationship between managers and their teams. Regular check-ins, especially for remote workers, and the implementation of the Management Development Programme ensure that employees feel cared for and trusted by their immediate managers.
Lily's leadership fosters transparency and alignment with company goals. Monthly business updates led by Managing Director Chris Morrisey and the 'Strategy 4 Success' initiative keep employees informed about the company's vision and growth journey, promoting trust in the leadership team.
Through initiatives like the 'I am a Succeeder' programme and company-wide events, Lily fosters a strong team spirit and a sense of belonging. Regular social events and charity days further strengthen team bonds and promote a fun, collaborative work environment.
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Telecom

Julia's House Children's Hospice

The charity promotes personal growth through comprehensive management training focused on self-understanding, leading others, and practical people management skills. In addition, the organisation offers bursaries for formal qualifications, fostering skill development and career advancement.
The charity's leadership is highly accessible, with the CEO hosting 'Virtual Coffee Mornings' to interact directly with staff. The leadership team's commitment to the CHILD values and open communication fosters a positive organisational culture.
Julia's House Children’s Hospice ensures managers are equipped with advanced interpersonal management skills. The charity also promotes open communication through initiatives like the Employee Forum and managers 'walking the floor', enabling employees to feel supported and trusted.
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Charity's

East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire)

Managers at East Midlands Chamber identify ‘Stars’ to be put forward for rewards and recognition, helped to develop and retain its people. This is linked to a Future Leaders Academy that the organisation runs, with the next cohort of around 8 people are due to start in 2024.
The organisation puts on a number of management training sessions each year to help managers understand procedures within the organisation, and how to get the most out of their team. These include wellbeing sessions to build wellness plans, understand how to switch off, and the impact of food and exercise on health.
Learning and Development is supported through managers, specifically the quarterly review and appraisal process. Training course opportunities are shared with employees, and the organisation utilises skills audits and gap analysis to help identify areas for growth and development.
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Business Services

CF10 Retail

CF10 Retail offers a comprehensive professional development programme. The Microsoft Academy and annual appraisal scheme provide opportunities for skills enhancement. The company aims to promote from within, advertising internally for roles, ensuring a clear path for career advancement.
CF10 Retail has appointed a dedicated Wellbeing Officer to look after the health and welfare of the staff. The company also offers an Employee Assistance Programme, counselling services, and engages in initiatives such as yoga sessions and support groups, aiming to maintain a balance between work and personal life.
CF10 Retail ensures that its managers are well-equipped with essential skills through internally delivered management modules and access to further qualifications. Managers are supportive, recognising outstanding performance with nominations for the annual staff awards.
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Leisure & Hospitality

Blood Cancer UK

Blood Cancer UK values continuous professional development, offering a mentorship scheme and a learning and development academy. These initiatives provide opportunities for personal growth, allowing employees to utilise their skills and face new challenges.
Blood Cancer UK prioritises employee wellbeing, with mental health first aiders running sessions for staff and wellbeing updates sent monthly. Employees are encouraged to set up welfare check-ins with their managers, promoting a healthy work-life balance.
At Blood Cancer UK, managers regularly meet and provide peer-to-peer support. They are trained to provide mental health support and manage remote teams, ensuring employees feel supported, trusted and cared for.
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Charity's

Blenheim Palace

Blenheim Palace rewards the hard work of its employee through a number of initiatives. In a financial sense, its annual pay reviews and employee awards provide permanent and one-off financial rewards. The organisation also hosts events such as parties, paid for sporting events and craft workshops, and more!
Blenheim Palace has a dedicated social and charity committee who organise staff events to bring teams together and to raise money for its charity of the year. It runs monthly events and so continuously raise money for its charities, as well as offering charities its knowledge and skills to support their goals.
People Managers are developed through Blenheim Palace’s bespoke People Managers Programme, with both internal and external face to face and online training. All staff further have a Personal Performance Plan with regular appraisals which forms part of their personal growth journey through the business, and includes any training or professional qualifications needed.
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Leisure & Hospitality

Alzheimer's Research UK

The Leadership Development Programme equips managers to effectively manage individuals and teams. Regular communication, trust, empowerment, and support from managers help create an environment conducive for employees to thrive.
The Senior Leadership Team at Alzheimer’s Research UK exemplifies the charity's leadership attributes, creating organisational clarity and keeping employees informed through various communication channels. The Leadership Attributes are integral to the organisation's culture, promoting a sense of empowerment and responsibility among employees.
Alzheimer’s Research UK promotes team spirit through initiatives such as StrengthsFinder and "Building a Team Brand and Shared Mission". These initiatives aim to improve team interaction, communication, and unity, fostering a sense of belonging among employees.
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Charity's

Acora

Acora, with its user-centric focus and #togetherwewin ethos, instils a sense of pride in its employees. Its hybrid policy and open communication channels add value to the organisation and allow employees to make a difference.
At Acora, managers are not just superiors, but mentors. Regular one-to-one meetings ensure employees feel supported, trusted, and cared for by their immediate managers.
Acora facilitates personal growth through its 'Getting the Basics Right' and 'Management 101' courses. These initiatives challenge employees, utilise their skills, and create opportunities for advancement.
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Technology

Access Community Trust

Managers at Access Community Trust uphold the core principles of Honesty, Excellence, Ambition, and Respect. They support their teams by regularly reviewing performance and aligning it with the organisation's values, thereby fostering a sense of trust and care.
Access Community Trust contributes significantly to society through various charitable initiatives. Its PINK Orange project delivers essential provisions to struggling families, while its Mental Health Crisis cafés provide free support to adults. The organisation encourages its employees to contribute to society by offering two paid volunteer days per year.
Access Community Trust's leadership team maintains transparent communication with their staff. The CEO and the Senior Leadership Team implement a communication transformation focusing on Purpose, Priorities, Process, Performance & Problem Solving, thereby creating a clear vision and strategy for the organisation.
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Charity's

Brown Recycling Ltd

Brown Recycling celebrate the wins, no matter the size, from service awards to certified awards, the organisation recognises accomplishments. It also invites outside engagement in forms of communication and team bonding days, taking interest in forming personal connections and embracing everyone’s individuality.
The management team at Brown Recycling demonstrate healthy behaviours and habits, encouraging employees to do the same. By normalising conversations that may seem daunting to some, they support employees to seek help wherever maybe needed, with the additional benefit of its health platform, access to help is manageable in a variety of different ways.
Brown Recycling supports the employees growth and development within the business. With support from its HSE and HR departments to external training, the organisation recognises potential and encourages growth however it can.
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Utilities

Henry Blue

Henry Blue offers all of its employees the opportunity to travel to cities all over the world through its incentive programme. Employees who achieve their targets and live by the organisation’s values have the chance to go on overseas trips to locations including Las Vegas, New York, and Dubai.
This year, Henry Blue is fundraising for Millennium Powerhouse Moss Side. So far, employees have raised £330 through a quiz night, volunteered for four days and helped with youth sessions, and raised money through sponsored runs at the Manchester 10K, Half Marathon, and Tough Mudder.
The organisation has recently partnered with an external training programme, offering its future leaders and managers the opportunity to develop and grow as leaders. This programme helps participants to learn the skills needed to encourage and motivate their teams. As such, Henry Blue hasn’t hired any external managers, with all roles filled through internal promotion.
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Recruitment

Connection Support

Connection Support brings its teams together through monthly office social lunches, value workshops led by the CEO, its Annual Awards Ceremony, and by attending and supporting community events such as Pride, and participating in fun fundraising challenges like running and climbing.
Managers at Connection Support have the opportunity to gain a Leadership & Management qualification through the Institute in Leadership & Management (ILM). Managers are currently working toward Level 3 and upon completion will achieve an Apprenticeship in Team Leading and an ILM Level 3 Diploma in Management.
Connection Support created a working group to focus on: Completing a suite of core competencies for all staff; Improving induction training; Improving overall training and development of staff; and Implementing development opportunities from the survey feedback sessions in 2023.
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Charity's

Waste Creative

Wellness app, Help@Hand provides the team with free access to therapists, wellbeing resources, an Employee Assitance Programme and more. Waste Creative also produces a Burn out Monitor report to identify the top 10 employees at risk of burnout. HR contacts line managers to ensure they're checking in on those who are close to burn out.
Employees promoted into a line management role are taken through a Management Onboarding session with HR. This covers, expectations, responsibilities, guidance, advice, and resources to help them in their new role. Furthermore, the organisation provides external management training and workshops, and access to manager development resources such as Agency Hackers and The Optimism Library.
Waste Creative organises monthly cross department socials such as dinner, bowling, and exhibition visits. It has held gaming tournaments in the office, has a fantasy football league, as well as a Waste 5 a side football team. It also celebrates individuals’ personal achievements and has thrown a baby shower/pizza party for someone on the team.
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Marketing & Media Agencies

Recruitment and Employment Confederation

Working from home has meant that teams have had to get creative with how they interact with each other. During team meetings, games such as ‘behind the keyhole’ are played to improve engagement and communication. Teams also hold virtual drinks on a Friday where they get together and raise a glass to the weekend.
Managers are supported through training sessions that focus on the collective development of the organisation’s managers as leaders. Some of the subjects covered include the relationship between managers and employees, driving change, and selecting things that will make a difference – including the importance of self-care and wellbeing.
The CEO of the Recruitment and Employment Confederation provides regular communication to all employees, including a weekly update explaining how the business is doing and praising quality staff performance. The organisation’s leadership team operate an open door policy and have created an atmosphere of approachability and openness.
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Not For Profit Body's

Pavers

Pavers provides ample opportunities for personal growth through in-house training, external development opportunities, and the Pavers Academy. This focus on career development and skill-building ensures employees feel challenged and utilised.
Pavers operates a 'save to invest' scheme, rewarding employees' money-saving ideas by reinvesting into staff hourly pay. This, along with annual cost of living rises, ensures employees feel fairly treated.
Pavers fosters a supportive environment where employees feel cared for and trusted by their managers. Managers are accessible, with initiatives like "Ask the Boss" Facebook live sessions encouraging open communication.
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Retail

Novatech

The organisation provides quarterly team social allowances which enables people across the business to go out together. A number of teams also use gaming platforms to chat and play games together on breaks. This has all helped Novatech to bring people together, and improve connectivity and team relationships.
To support managers feel empowered to lead and develop their teams, Novatech offers manager development. It has two Managers on management CIM standard apprenticeships and has also launched its manager toolkit development programme which sets the standard for being a great Novatech people manager.
Novatech operates using a profit share scheme, allowing the organisation to share its success each financial year with its people. Last year, this meant everyone received almost £900 from this scheme. Novatech has found that this has motivated staff and helped them to feel more engaged with the business.
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Manufacturing

North Wales Housing

Employees are always kept up to date on organisational developments and colleagues' good news, as well as getting the opportunity to ask questions and feedback. There's an internal comms platform where staff can post photos and share ideas, quarterly staff briefings and listening sessions, weekly team meetings and regular formal and informal one-to-ones.

A focus charity is chosen annually, with the latest being RNLI Wales. There are several charity events throughout the year in and outside work. These have included dragon boat racing and family get-togethers. NWH also supports individual schemes to fundraise and organise their own community benefit events.

Managers can access external leadership training programmes via ILM or ION. Internal masterclasses offer guidance on line management and employment processes, and all members of the Senior Leadership Team are undertaking coaching and mentoring qualifications. NWH also provides secondment opportunities and the chance to work on cross-team projects.

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Housing Associations

Melin Homes

At Melin Homes, personal growth is integral to the work culture. Through the 'Passport to Housing' scheme, employees are assigned mentors to broaden their knowledge, fostering their professional development. The company also supports and funds professional qualifications for staff, promoting personal growth and career advancement.
Melin Homes is committed to giving back to the communities it serves. Through the Jump2 fund, the company supports local organisations that improve the lives of residents. The company's annual 'Zest in the Park' event promotes the wellbeing of the local community, underlining the organisation's commitment to societal betterment.
The leadership at Melin Homes encourages an open, supportive culture. Senior Management Team members regularly interact with the team and ensure they are in touch with on-ground activities. The 'Diolch' initiative allows managers to recognise and appreciate the hard work of their team members, fostering a culture of support and recognition.
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Housing Associations

M&DH Insurance Services

The organisation utilises Zoom calls every week to maintain contact and focus teams on their weekly objectives. Teams also regularly mix and attend nights out, meals, quizzes, and other events that are funded by M&DH Insurance Services.
The organisation has a third party coach who comes in a minimum of 2 days per month, hosting sessions with management to ensure they are confident within their job roles. Employees who have recently been promoted to management, or who have recently joined the company complete a management progress scheme.
M&DH Insurance Services offers rewards for employees that go above and beyond financial bonuses. Employees can earn rewards such as trips to Wembley, golfing at the Loch Lomond Golf Resort in Scotland, watching Cricket, and days out to London.
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Insurance

HG Ventures

HG Ventures has a running club open to anyone who wants to join in. In the summer, it holds a mini festival, either in the Cotswold countryside or a London park, to celebrate its successes. This year its summer festival included live music, traditional games, lunches, dinners, overnight stays in tipis, and group yoga sessions.
Management teams are able to own 24.9% of an enterprise they are leading. HG Ventures supports these business leaders with both financial support and business experience and with a modus operandi of how to develop the business; a set of 'Ingredients’ to follow that are agreed upon to accelerate growth while maintaining core values.
The organisation runs an Annual Incentive Trip which is open to anyone who hits 120% of their target. The trip, quite often skiing, is in recognition of the immense effort the individuals put into their roles over the year and a great way to let off steam and bond over a few days away.
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Recruitment

HSDC

Many managers are currently completing apprenticeships both internally and through the local university, and everyone at manager level has the support of an aligned people services business partner. Internal and external coaching is offered, as is a thorough induction process for new managers.

With the college based at three different campuses, the pandemic actually encouraged people to work together on platforms such as Microsoft Teams, without having to gather in the same geographical place. This had the silver lining of cutting commutes and preventing travelling time or traffic getting in the way.

CEO and Principal Mike Gaston posts weekly Moment with Mike vlogs and there is an informal evening Time to Talk meeting with the Vice-Principal. Senior leaders all work to metrics set against the college's Drive to 25 strategic plan, and this filters through to teams in terms of performance plans and objective setting.

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Hobbycraft

The Head Office at Hobbycraft runs a 'Summer Fete' where all teams build their own fete game with food and drink provided for colleagues and for them to take the afternoon to enjoy some downtime, playing games and interacting with other teams. All money raised was donated to Hobbycraft’s charity partner.
The organisation currently has development programmes in place that create a pathways for colleagues to progress to Team Leaders by completing a set of competency tasks that are both demonstrative and theoretical. Alongside this, it has a programme for Assistant Managers to progress to a Territory Managers in the same way.
Artisan Colleagues receive enhanced pay rates as a result of their skills and unique crafting talents. The organisation also shares any profits made from designs or products that the Artisan Colleagues design. This has resulted in some colleagues receiving over £5000 in addition to their wages in the past year.
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Retail

HARMAN technology

HARMAN’s manager development programme is completely bespoke, and is delivered and composed by its inhouse team. The programme builds on external best practices, effecting management practices, and linking neuroscience with behaviours.
To recognise the hard-work and success of its employees, HARMAN Technology uses a ‘thank you’ scheme where employees can receive cards and vouchers for how well they have performed and lived by the company’s values.
The organisation matches any contribution made to their chosen charity. It also continues to support CAFT (The Children’s Adventure Farm Trust).
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Manufacturing

Capsticks

Capsticks holds regular in person events by division, office, and firm wide. These include summer parties, Christmas parties, annual awards, and events organised by its employee network groups to recognise and celebrate specific events such as Ramadan, Pride and South Asian Heritage month.
Each legal role has a set of competencies which are displayed on the firm’s intranet. Capsticks has an open, transparent promotions process which it runs twice a year, in May and November. Upon promotion to Partner, a mentor is assigned, coaching put in place, and additional training on finance and business development is given.
The Capsticks Academy offers a range of learning resources developed and delivered by both in-house experts and external specialists. It also provides business skills masterclasses including; People Management, Time Management, Work Management and Protecting your Wellbeing, Delegation, Trainee Supervisor Training, Appraisals training, Mentally Healthy Leading Manager training and Reflective practice forums.
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Law

Oxfordshire County Council

The Council has a wellbeing action group with employees representing all areas of the organisation. It uses many avenues to communicate its wellbeing offerings, including colleague networks, lunch and learn activities, first person pieces (shared lived experiences), fortnightly staff messages, Yammer, chief executive emails, and through an employee events calendar.
The Council’s ‘Essential for Managers’ induction programme covers key skills and behaviours expected of managers at the council. All new managers are offered six coaching sessions, completion of which leads to an externally recognised certificate. All modules also support the L3 and L5 apprenticeship in leadership and management.
Oxfordshire County Council utilises a recognition platform that allows employees to ‘high five’ each other based in its corporate values. The high fives appear on a news feed to all employees and provides recognition. Directors also provide quarterly awards to those with the highest number of high fives in each category.
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Not For Profit Body's

Property Hub & Portfolio

The organisation offers an EAP provided through its Healthcare provider and healthy snacks are provided in the office along with sweet treats for those occasions when only a donut will do! It also has a dog friendly office which it finds has a great impact on office morale!
Portfolio and Property Hub runs a monthly Managers Breakfast where managers are able to learn new skills and techniques. Senior Leaders hold weekly meetings with managers and HR hold one-to-one meetings with all line managers monthly for a check in to identify where interventions may be needed to support emotional and mental wellbeing.
In addition to quarterly in-person whole group meetings, Portfolio and Property Hub’s CEO provides regular weekly updates through a group wide call. The organisation also has a longer monthly update call where all the department heads can update the whole business on where their focus is.
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Financial Services

Carparison

With a focus on ensuring all teams know how each department works, when a new starter joins, the last department they spend any time with is their own. They spend a whole day with each of other departments, learning how they function together and feed the department the new starter is going to work in.
As well as supporting managers through internal coaching and mentoring, the organisation has recently engaged with an external training provider to provide management training to its middle managers. Furthermore, the organisation has ensured that employees have access to Mental Health First Aid training.
The organisation has recently implemented a pay award scheme. This scheme was the direct result of the current cost of living crisis and has a focus on applying a higher percentage financial award to those employees who are the lower earners within the organisation.
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Automotive

DF Capital

DF Capital provides its employees with ample opportunities for growth and development. Over the past couple of years, the bank has invested an average of £1,337 per employee for development, offering access to a learning platform with over 16,000 online courses. The platform is actively used by 95% of its colleagues.
The leadership team at DF Capital upholds and promotes company values in daily operations and decision-making processes. They communicate these values consistently through team meetings and company announcements, fostering a positive and cohesive culture within the bank.
Managers at DF Capital are supported through leadership development programs, a suite of wellbeing services and tools, and real-time manager training sessions and briefings. This comprehensive strategy empowers managers, facilitating a supportive, trusting, and caring environment for their teams.
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Financial Services

Technology Services Group (TSG)

TSG champions lifelong learning, with a dedicated training team and online portal, MyLearning, supporting employees in their developmental journeys. Through a blend of classroom workshops, online learning, coaching and mentoring, TSG provides ample opportunities for skills enhancement and career progression.
At TSG, team spirit is fostered through a dedicated sports and social network, which organises various activities from quiz nights to walking challenges. The company's internal recognition scheme, Purple Stars, also contributes to a sense of camaraderie and mutual appreciation among team members.
Managers at TSG are encouraged to develop their teams through a structured management development programme. They receive training in key operational skills and have access to resources on the Learning Management System. Regular coaching and performance management training ensures effective leadership.
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Technology

St Martins

St Martins follows the National Joint Committee salary scale. All roles are linked to a job family which has a number of points which team members move up annually on 1 April. In 2023, the NJC increase was substantial, with the lower paid ranges receiving a 7% increase.
St Martins was part of a team which worked with the local community to prepare a communal garden for its 100th year anniversary. This involved a group of team members working alongside the community and the purchase of a tree. It has also planted several trees as part of its commitment to the Queens Canopy.
The Director of Operations holds Team Leader and Manager development sessions on a regular basis. This is an opportunity to discuss issues and ask questions and ask advice with peers in a safe and confidential environment. Most recently a longer session was held covering performance management, disciplinary and capability.
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Charity's

Selco Builders Warehouse

The management development programme, Rising Stars, comes in three, 12-month courses: bronze, silver and gold. Delivered by an external company, the content is written by Selco. A staff member starting on the bronze programme could be a deputy manager by time they finish the gold level.
Engagement days with different themes take place across the whole business about four times a year based on a different theme. Each team celebrates the theme in their own way and events are posted on the company's communications platform.
Staff rate lifestyle benefits more highly these days, so the company has increased holiday entitlement, extended the amount of people for whom it provides private healthcare and made a free health-cash plan available to all 3,000 employees.
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Retail

VoucherCodes

VoucherCodes offers a variety of learning and development opportunities for employees, such as DE&I management training and a mentoring scheme. They also encourage personal development time, allowing employees to utilise their skills and advance their careers.
VoucherCodes encourages team spirit and belonging through inclusive social events and team competitions. The weekly trivia quizzes and charity-driven step challenges ensure a fun and collaborative atmosphere within the team.
Managers at VoucherCodes are supportive and caring, ensuring their teams feel valued and heard. They actively engage with the employee suggestion box, addressing suggestions and fostering an environment of trust and transparency.
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Technology

Mane

To ensure that all colleagues have clarity on the organisation’s mission, vision, strategy, and values, Mane’s leadership team provides an annual update during an end of year presentation, as well as monthly 'wash-ups' to keep team members in the loop on performance, progress and plans.
Mane is a member of The Recruitment Network (TRN) which provides managers with the opportunity to network amongst others in the industry who will be able to share experiences, insights, and other perspectives. TRN also has some useful content around management development and support which the organisation’s current and Future Leaders can access.
Mane reviews employee performance based on value driven career pathways. The organisation also offers colleagues the chance to attend an all-expenses paid trip abroad (recent destinations include Las Vegas and New York), which is achieved by hitting an agreed financial target. The trip serves as a huge motivator for high performance.
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Recruitment

Imperial Corporate Events

Monthly wellbeing events focus on different aspects such as mental, physical, and financial health, offering workshops, classes, and seminars to offer holistic support. For instance, employees can participate in activities like massages, Zumba classes, or nutrition workshops to promote physical health. Additionally, all employees have access to an EAP, providing confidential counselling and support services.
The organisation internally designed and delivered a series of management training sessions as part of a management development programme across 2022 and 2023. The management programme included leadership styles, conflict resolution, motivating teams, change management, crucial conversations, problem solving, planning & delegation and best practice.
Frequent out of the ordinary company-wide team building events support interaction between employees. For example, last summer employees took part in a fire walk. This Halloween the organisation created its own 'squid games'. Each event was based on team work and working with other employees to help build inter-team relationships.
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Business Services

Hollywood Bowl Group

CEO, Stephen Burns, holds regular listening groups and is dedicated to acting on the feedback and makes sure he communicates actions taken through ‘You Said, We Did’ updates. He visits sites on a regular basis, celebrates success, interacts with teams through the organisation’s internal communication platform, and operates with an open door policy.

Exciting opportunities are provided for management secondments. They allow those who aspire to be a manager to take on the role in a safe environment, where they have the autonomy to make their own decisions while being supported by a mentor. They also share in the company's success through its performance bonus scheme.

The organisation’s Cultural Induction and our Behavioural Wheel Roadshow is delivered to all new starters. Its Culture and Development team are dedicated to shaping the training and development required for its teams. Last year the organisation ran a number of workshops and bespoke training for anyone across the business that had a specific training need.
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Leisure & Hospitality

Gill Jennings & Every LLP

The Practice Director has line manager responsibility for the management team and has introduced agile working, new management roles, and manager coaching. Managers have regular one-to-ones with the Practice Director and regular social and work events including brainstorming sessions, whereby they can get together as a team, strengthen relationships, share ideas, and have some fun.
The firm supports administrative staff and fee earning staff to sit professional intellectual property qualifications. This year, it completed two new training programmes. One supporting the wellbeing of associates, the other supporting senior associates and helping them to manage their careers so that they can achieve their career ambitions.
Everyone who has passed their probationary period is eligible for a bonus. The amount each person receives is based upon the success of the firm, the success of the team in which they work, and their own personal contribution to that success. This approach encourages collaboration and team work.
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Law

First Choice Homes Oldham

The organisation maintains its culture in a number of ways including sustaining a strong that unifies its teams; following its corporate plan, its ‘Big Plan’, to provide day-to-day strategic direction for all operations; and embedding its established ‘We Are FCHO’ values and behaviours into everything that we do.
The organisation introduced Manager Tool Kit sessions covering a range of people management topics. The Thrive Leadership Development Programme was rolled out to all managers with an ongoing programme developed to provide the core principles to any new managers that join the organisation to ensure consistency of approach in the future.
Managers send handwritten cards to colleagues' homes to recognise when they have performed well. They can also reward colleagues with gift vouchers up to a value of £25 where they have gone above and beyond what is expected.
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Housing Associations

Consumer Intelligence

The organisation recognises employees regularly. Each month, Consumer Intelligence gives recognition awards at all company meetings. These are based on “high fives” (a peer-to-peer recognition tool) that speak to the company’s culture and values.
This year, Consumer Intelligence published its Charity and Volunteering Guide which gives suggestions for volunteering and details on how to use volunteering days. Most recently, individuals have been making use of their company volunteering day to work with the RSPCA and NHS.
This year, Consumer Intelligence completed a 6-month coaching programme available to managers to learn how to have more dynamic conversations with teams and peers. It has also recently rolled out DISC insight profiles across the business which supports managers in understanding their behavioural tendencies and needs, as well as those of their teams and peers.
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Marketing & Media Agencies

CAE Technology Services

Among its many wellbeing initiatives, the organisation offers employees the opportunity to be part of the CAE Technology Services book club where new books are recommended and discussed by employees. At its HQ, the organisation has a games room, prayer room, and wellness room available for all employees to use at any time.
Creating a coaching culture has been a big focus for the organisation over the last 24 months. Two years on and its internal coaching programme thrives, with almost 20 coachees signing up and being partnered with a coach of their choice for the following 12 months.
CAE Technology Services regularly brings it people together for events including charity fundraising activities, internal team events, and social activities. These activities and events could be fun, such as Macmillan Mighty Hike, Golf and Spa weekend, watching the NFL Super Bowl final at the office, or getting together for the organisation’s annual Mid-year Momentum event.
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Technology

Birkett Long LLP

Birkett Long rewards staff in many ways, including through team thank you finds which team leaders can use to recognise and reward their teams. The organisation also offers all its people access to Unum, an employee benefits package that provides benefits and wellbeing support to all employees and their families.
All managers at Birkett Long undertake Management Training, with the organisation facilitate full day courses or a series of development programmes. It also provides futher training to managers on subjects such as stress at work, menopause, mental health training, managing remote team members, wellbeing at work, stress and resilience, reward and recognition, and employee
The organisation’s Continuous Performance Evaluation scheme consists of four check-ins and is a structured platform to discuss growth, set objectives, and plan development. Each check-in reviews the objectives and allows management to work with the employee to achieve their goals.
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Law

The Morson Group

Morson Group's managers provide robust support to its teams, with initiatives like the HR for Line Managers course and regular 'HR Check-ins' fostering open communication and effective issue resolution.

Leadership at Morson Group is proactive and responsive, with regular town halls, focus groups and one-to-one sessions with C-suite directors ensuring that employees at all levels have a voice in company policy.

Morson Group's commitment to wellbeing is demonstrated through its weekly yoga sessions, mental health first aider training, and comprehensive menopause support framework, all aimed at fostering a supportive and caring environment.

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Recruitment

Skills for Care

The organisation offers a variety of development opportunities, including internal training sessions, mentoring programmes, and specific manager training. It encourages employees to create individual development plans, fostering a culture of continuous learning and growth.

Skills for Care promotes team spirit through regular meetings and social activities, alongside team development days focused on charitable activities. The organisation recognises the importance of building strong, supportive relationships within teams, fostering a sense of belonging and camaraderie.

Managers at Skills for Care are equipped with training in Compassionate Leadership and benefit from the support of People and Development Partners. The company ensures that managers are well-prepared to support their teams, fostering an environment of trust and care.

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Not For Profit Body's

Lovat Parks

Lovat Parks maintains a hands-on approach with its leadership frequently visiting parks and central offices. The company encourages openness and accessibility, enabling employees to comfortably share their thoughts, concerns, and suggestions. The management also ensures regular one-to-ones and reviews to focus on employee strengths.

The company's commitment to wellbeing is notable, with a structured plan focusing on workplace, financial, social, and mental wellbeing. Lovat Parks also offers an Employee Assistance Programme, mental health awareness training, and a Mental Health First Aider programme.

Lovat Parks offers interest-free pay advances to all team members, with flexible repayment options. The company is a real living wage employer and offers all team members a 50% discount on any holiday booked on one of their parks.

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Leisure & Hospitality

Riverstone

Riverstone holds fortnightly all team meetings to update on key priorities and initiatives. These are supplemented by regular team huddles in its operations, team meetings and cross-functional group sessions. On an individual basis, one-to-ones performance check-ins happen as a minimum monthly, with a half-year formal check-point and annual review.
Riverstone runs its "Leading Others" programme that focuses on: Performance Management, Motivation, Goal Setting, Individual & Team Development, Leader as Coach, Mentoring, Giving Feedback, Effective one-to-ones, Time Management, Meeting Management, Difficult Conversations and how to lead a team in a value/belief led business.
The organisation believes in being Forever Curious, which extends to its learning and development approach. Colleagues have access to educational talks, a personal development plan, a growing library of digital learning content for self-led development including CPD Accredited learning, and professional sponsorship to achieve funded external qualifications.
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Health & Social Care

Fred Perry

Managers at Fred Perry are equipped with the necessary skills to support their teams through programmes like 'How to Have Brave Conversations'. Regular, informal one-to-one meetings help foster trust and open communication. Over the last two years the Leadership and Management functions have undergone both a team and personal development programme with an external company.
Employee wellbeing is a priority at Fred Perry, with provision for mental health first aiders, a wellbeing platform focusing on mental, physical and financial health, and an annual Wellbeing week. Employees also have access to private healthcare and Thrive: a mental wellbeing app.
Fred Perry fosters personal growth with initiatives such as the introduction of SMART objectives and a range of learning and development resources on The 544 T4 such as the Ted Learning Hub and the Fred Perry Book Club which promotes books covering all elements of management development, communication skills and D&I.
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Retail

FSP

The organisation brings its teams together for a range of events, including its company kick-off at Bafta Piccadilly 195 in London, its Thameside soirée featuring live music and a BBQ, and its annual company awards ceremony at the Natural History Museum, where it celebrated colleagues' achievements.
On-demand coaching is provided to enable peak performance, with the view to understand the benefits of everyone in the team excelling. This is a benefit to the people that work with them, creating a cascade effect through the business. This is supplemented with a programme of soft-skill workshops that are linked to current business challenges.
FSP supports its next generation of leaders through its ‘New Leaders’ and ‘Emerging Leaders’ development programmes. The organisation has also launched its apprenticeship scheme to provide on the job and academic learning to give employees the best kick-start to their career.
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Technology

Zenith

At Zenith, managers provide a supportive environment, as evidenced by the launch of the World Class Manager program. This continuous training program equips leaders with tools for effective talent development, stakeholder communication, and quality one-to-one meetings.
Zenith's leadership ensures effective communication and a supportive environment. The CEO maintained open communication channels, and the company adopted agile working practices to ensure the welfare of its employees. It has also implemented state of the art technology across multiple sites so that it can stream live events and share business updates in real time.
Zenith fosters a strong team spirit, underscored by regular get-togethers organised by the CSR committee. These include diverse events like group walks to beauty spots in the summer, meals out, and escape rooms, thereby enhancing the feeling of belonging among colleagues.
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Business Services

Stonewater

Stonewater offers employees access to the Step Up To Management programme which is delivered in conjunction with an external apprenticeship provider. Delegates are able to complete an associated L2 or L3 ILM qualification and aspiring managers can work towards the Principles of Team Leading Level 2 Certificate.
Stonewater enables teams to create weekly socials, where colleagues are set fun tasks to get to know each other through scavenger hunts around their homes and pub quizzes. It also provides a budget for Team Away Days which managers can use to purchase lunches and other items to enhance the team experience or recognise performance.
The organisation’s mission, vision, values and Customer Promise are emphasised from the very start of the employee lifecycle during two-day residential inductions, and is supported through e-learning, regular feedback from managers, and communication through various comms channels such as the intranet and monthly Team Talks, ensuring all colleagues feel part of One Stonewater.
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Housing Associations

Nominet

Nominet operates a recognition scheme called the ValYou awards. There are two types of awards – spot awards that managers can give to team members as a little and often reward that recognises the everyday things that people are doing, and the Stand Out, Leadership, and CEO awards for more significant recognition.
Nominet’s Staff GiveHub provides all colleagues with the monthly opportunity to apply for a grant of up to £1,000 towards a charity or community group that they are closely connected to. Each successful application will see the employee’s chosen charity receive a donation directly from Nominet.
The organisation has launched “Being a Great Manager” which is a series of development modules designed to provide new and existing managers with the skills required to be a “Great Manager”. The sessions were made mandatory for people managers to raise the standards across each team and to reiterate the importance of the
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Technology

The Private Office

The Private Office offers a Employee Assistance Programme which includes confidential counselling sessions for all employees and a wellbeing portal containing multiple resources. It has introduced ‘Walk and Talk’ meetings where employees are given a map of different routes and suggested coffee shops along the way where they can stop for a chat and refreshment.
Managers can participate in an external "Leading for the Future" programme which focuses on preparing managers for future leadership challenges. Open manager training sessions, conducted by external experts, concentrate on enhancing soft skill and empowering managers with communication, leadership, and interpersonal skills that are essential for effective leadership.
The CEO makes a concerted effort to be visible and accessible in both the Leeds and London offices every week along with making regular trips to our Bath office. This practice fosters a sense of connection and approachability, allowing employees to interact directly with the leader and gain insights into the company's vision and goals.
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Financial Services

Cloverleaf Advocacy

Whilst it doesn’t provide a formal programme, Cloverleaf regularly looks at management development opportunities. Management have access to Level 5 qualifications, apprenticeships, and external management training. Managers also have monthly discussions where they can raise any concerns. It also encourages a peer support system, where managers buddy up to support their services and wellbeing.

The charity has Mental Health First Aiders for its people to speak to regularly if times are hard. It subscribes to Perkbox so employees have access to its wellbeing platform which include fitness and mental health tools such as mindfulness podcasts. The charity also runs weekly mindfulness sessions.

Organisational clarity is key. Leadership runs a quarterly employee briefing to provide company updates and strategy. This is reinforced by a monthly managers forum which directors attend; this goes into further detail about the plans and workstreams so that the information can be passed to teams in team meetings and supervisions.

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Charity's

Teleware

The induction of new recruits is both remote and face-to-face. There’s a series of digital ‘team talks’ with team members from across the business and regular HR check-ins to make sure they’re settling in well. And like all employees, they get access to an online training platform personalised to their role and level.

Teleware has recently achieved carbon-neutral status and is now helping its customers do the same. Moving to a remote-first model, reducing travel and waste and office downsizing has vastly reduced its carbon footprint. The company’s also planted around 130 trees as part of an environmental initiative.

Managers get bespoke support depending on their development needs with access to various external tools and training opportunities via their line managers. There are expert HR manager briefings to support them and established workflows to help them navigate any complex people management issues.

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Technology

Pax8 UK

Staff have highly rated the company's wellbeing and coaching service in supporting their mental health, resilience and stress management. Almost half have returned for a second session. Pax8 UK also offers wellness rooms to help with work-life balance and chat about personal issues. And for peace of mind, staff get private medical cover.

There's a 'Principals of Leadership' course for anyone interested in stepping up. It includes collaborative decision-making and building team pride and purpose. And those already in leadership positions benefit from a 'Transformational Leadership' programme aligning with the company's 'Culture Canvas' principles. Topics include psychological safety, self-awareness and a leadership mindset.

A dedicated 'Talent Enablement and Development Department' supports staff to achieve their ambitions. Monthly competency workshops empower employees to understand the skills they have and the ones they want to develop. An e-learning platform gives access to 88,000 courses, and an internal jobs board helps staff quickly identify opportunities for moves and promotions.

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Technology

The Kaleidoscope Plus Group

There is weekly internal email communication from the CEO and an internal newsletter which reinforces organisational clarity and purpose. Organisational performance against agreed KPI’s is shared with colleagues so everyone can see how the charity is performing and training is provided where improvements may be required. Staff are encouraged to provide feedback and ideas.

An internal CPD accredited 10 week training plan was undertaken by all employees from Team Leaders and above. Areas covered included Building Relationships, Understanding Team Behaviours, Motivation. How to Give and Receive Feedback, Constructive Criticism, Time management and Effective Delegation, Assertiveness and Dealing with Difficult Situations; Communication and Learning Skills, and Coaching.

The organisation runs a number of schemes including Employee of the Quarter and Year. These are colleagues nominated by their colleagues. Winners receive vouchers. It also launched 'Because Your Roarsome' where both colleagues and those outside of the organisation can give their thanks to a member of the team for their hard work/support.

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Charity's

trust payments

Its attraction and retention strategies revolves around the importance of creating a workplace that is positive and purposeful and that fosters engagement. One way in which it secures such environment is to have strong leaders that are coached and developed to listen to people and to recognise and exploit their full potential.

The Learning and Development Team are soon launching its new Management Development Academy to enable Trust Payments’ managers and leaders to develop the knowledge, skills, and attitudes to bring personal, team, and business success. It covers several modules including planning and organising, project management, problem solving, decision making, communication, and objective setting.

It has now established a training team with its Learning and Development Lead and in-house Training Manager. They are dedicated to support the learning requirements of employees and teams. As it continues to build its learning culture, it has launched a number of learning platforms including LinkedIn Learning and Webshield Academy.

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Financial Services

TFS Healthcare

With a largely young workforce, TFS keeps them engaged by keeping things lively and sociable, arranging gatherings and activities inside and outside of office hours where possible. It promotes its EAP to all employees so they can seek external support if preferred. It also supports employees’ personal missions, especially with charitable causes and keeping fit.

All new starters are assigned a buddy in their team who they can go to for asking questions or an informal chat. Everyone is taken for lunch on their first day, either with their buddy or along with other new starters and a couple of members of the team.

The organisation offers strong and consistent mentorship, from other senior managers and very open and transparent communication. It promotes within the organisation, to allow for internal development opportunities - however provide full support and transition processes when doing so.

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Recruitment

St Michael's Hospice

The outcomes of Leadership Team meetings are cascaded down to all levels of the organisation. Employees can voice their opinions openly through the employee consultation forum. St Michael’s Hospice’s CEO also regularly provides update videos to keep employees informed on all the latest organisation news.

St Michael’s Hospice offer to facilitate sessions for teams to explore effectiveness and team relationships. Furthermore, teams are provided with support given by the organisation’s Spiritual Care Team and by Mental Health First Aiders for clinical colleagues on site.

The organisation provides a number of opportunities for managers to learn new skills and for prospective managers to learn what is takes to take that next step. St Michael’s Hospice supports manager apprenticeship, degrees, and offers in-house training, coaching, and mentoring.

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Charity's

Pico Technology

Both physical and mental health are important at Pico. It has a group of mental health first aiders that provide aid to employees who feel they need support. Additionally, Pico provides a free gym for its employees, and it holds lunchtime forums on eating and sleeping right.

Its leaders have ensured that their teams have both their full support as well as facilitating a supportive environment. They arrange regular coffee catch-up sessions with their teams to chat about their personal lives. They also run a social media blog where leaders discuss achievements from the month and challenges coming up.

Managers at Pico have a chat room in which they can share tips, offer advice for less experienced managers, and ask questions. Additionally, there is a monthly recruitment drop-in session so that managers can keep up to date with their interviewing skills as well as partake in some roleplaying exercises.

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Manufacturing

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