What effect will focus on the 'My Manager' factor have?
My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Health & Social Care
BetterYou
BetterYou champions team spirit and camaraderie. Regular themed office lunches, dart board tournaments, and team lunches off-site help foster a strong sense of belonging and fun within the team.
The company takes the wellbeing of its employees seriously. From providing regular office massages to hosting mental health workshops and discussions, BetterYou ensures a balanced work-life environment. The company also promotes physical health with initiatives like magnesium water fridges and fresh fruit availability.
At Kiddie Capers, managers are supportive and caring, providing employees with the necessary assistance and guidance. They appreciate the hard work of their team, as evidenced by the monthly Amazon vouchers awarded for full attendance.
Kiddie Capers promotes a culture of teamwork and camaraderie. The company's ‘fun fund’ allows teams to choose and enjoy activities together, fostering a sense of belonging and unity within the group.
Institution of Occupational Safety and Health (IOSH)
IOSH promotes a supportive environment, with managers receiving resilience training and access to mental health resources. This fosters an atmosphere of trust and care, ensuring managers are equipped to support their teams effectively.
IOSH takes a proactive approach to employee wellbeing, offering chair yoga sessions, a mindfulness programme, and menopause support. These initiatives help to balance work and home life and mitigate the impact of stress on personal health.
The leadership team at Warranty First ensures that there is clear communication between all levels of the organisation through regular team meetings and buzz sessions where KPIs and targets are filtered down to individuals.
Management and leadership skills are provided through Warranty First’s inhouse HR consultant. Courses include subjects such as the right to manage, the legal context, emotional intelligence, absence management, wellbeing, and Equality, Diversity and Inclusion.
JSS Search is committed to maintaining a balance between work and personal life, ensuring the wellbeing of its employees. The company prioritises regular communication and consistent recognition, which in turn reduces stress and promotes a healthy work environment.
The company has two distinct programmes for development to promote personal growth and utilise the skills of its employees. Focusing on psychology and behaviour, and operational guidance, employees are encouraged to seek improvement and advancement opportunities.
As a charity, Career Connect encourages its teams to support other charities. Over the last year, its teams have organised: foodbank and toiletries collections, delivering parcels of essential supplies to local homeless charities; Macmillan bake sales; and a Save the Children Christmas Jumper fundraiser.
Career Connect runs a wellbeing campaign twice a year. The objective is to encourage its people to try out different activities that boost their health and wellbeing. Staff were given paid time off to participate in the activities of their choice. This included physical and mental activities such as exercise, yoga, and baking.
Each employee at Osbornes Law is assigned a supervisor, fostering a supportive environment. Regular catch-ups, annual appraisals, and development meetings further enhance this trust and care.
Osbornes Law's leadership team, many of whom have grown within the firm, are testament to its supportive culture. The managing partner maintains open communication with staff, announcing firm news and promotions via the internal intranet.
The company organises an annual “Reading Week” in which it pauses its usual work to discuss what's working well in the business and where change is needed. For 2023, the theme was ‘innovation’, gathering colleagues from across the business for over four days to hear about the application and challenges of delivering results and impact.
All of WFD’s line managers are dedicated to their managerial development through an externally sourced programme. The four-module programme covers 1 - Goal Setting and Engagement, 2 - Workload Management, Prioritisation, and Delegation, 3 - Managing for Performance, including Effective Feedback, and 4 - Coaching and Development Conversations.
The organisation launched a Leadership development programme last year, ensuring investment in its senior managers' development. It also introduced a management development programme to equip its managers with the knowledge and skills needed to effectively lead, support, and engage their teams.
Zempler Bank’s Talent Referral Scheme has a community related element, whereby part of the referral is a Community Reward: giving back and supporting others in the ups and downs of life with a donation of £125 to a charity of the employee's choice, selected from the list of Cashplus Bank supported registered charities.
Age UK has a two-level management and leadership-development programme. Its Empowering Managers Programme focuses on empowering its managers with the right tools and knowledge to thrive in their roles, as well as ensuring its people managers understand, and are aligned with, its culture.
The organisation helps to build team relationships through a number of initiatives. Team away days develop relationships in a fun, out of office setting, whereas staff forums and briefings provide team members with the opportunity to have their voices heard.
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