My Manager
My Manager

People Managers Matter

7 in 10 employees leave because of their manager - not the company. Strong manager relationships boost engagement, reduce turnover and drive growth
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JSS Search

Managers at JSS Search ensures every employee feels supported, trusted, and cared for. Regular one-on-one meetings and performance reviews provide clear feedback and ensure each employee's needs and concerns are addressed.
The company has two distinct programmes for development to promote personal growth and utilise the skills of its employees. Focusing on psychology and behaviour, and operational guidance, employees are encouraged to seek improvement and advancement opportunities.
JSS Search is committed to maintaining a balance between work and personal life, ensuring the wellbeing of its employees. The company prioritises regular communication and consistent recognition, which in turn reduces stress and promotes a healthy work environment.
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Recruitment

Career Connect

Career Connect are an accredited Professional Development Centre, recognised by awarding bodies OCR, City & Guilds and ILM. It runs "Inspiring Leaders" workshops twice a year to give staff an insight into the role of a manager and encourage internal progression routes and promotion for its staff.
Career Connect runs a wellbeing campaign twice a year. The objective is to encourage its people to try out different activities that boost their health and wellbeing. Staff were given paid time off to participate in the activities of their choice. This included physical and mental activities such as exercise, yoga, and baking.
As a charity, Career Connect encourages its teams to support other charities. Over the last year, its teams have organised: foodbank and toiletries collections, delivering parcels of essential supplies to local homeless charities; Macmillan bake sales; and a Save the Children Christmas Jumper fundraiser.
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Charity's

Osbornes Law

Osbornes Law provides one-to-one mentoring and external training, facilitating personal growth and skill utilisation. The firm's clear career development path leading to partnership opportunities exemplifies its focus on employee advancement.
Osbornes Law's leadership team, many of whom have grown within the firm, are testament to its supportive culture. The managing partner maintains open communication with staff, announcing firm news and promotions via the internal intranet.
Each employee at Osbornes Law is assigned a supervisor, fostering a supportive environment. Regular catch-ups, annual appraisals, and development meetings further enhance this trust and care.
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Law

Westminster Foundation for Democracy

At WFD, wellbeing is not extra. All staff are committed to their work because the company wants to make a positive difference. Its flexible working policies are a key initiative to support the positive wellbeing of its staff. These policies aim to improve work-life balance, reduce commuting costs, and relieve staff of some workplace pressures.

All of WFD’s line managers are dedicated to their managerial development through an externally sourced programme. The four-module programme covers 1 - Goal Setting and Engagement, 2 - Workload Management, Prioritisation, and Delegation, 3 - Managing for Performance, including Effective Feedback, and 4 - Coaching and Development Conversations.

The company organises an annual “Reading Week” in which it pauses its usual work to discuss what's working well in the business and where change is needed. For 2023, the theme was ‘innovation’, gathering colleagues from across the business for over four days to hear about the application and challenges of delivering results and impact.

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Not For Profit Body's

Zempler Bank

Zempler Bank builds team relationships through a variety of activities and events. It’s monthly huddle enable employees to hear the latest updates from the CEO and other speakers, and it organises regular team building days such as its Team Culture days, Summer and Christmas parties, and it department ‘away days’.
Zempler Bank’s Talent Referral Scheme has a community related element, whereby part of the referral is a Community Reward: giving back and supporting others in the ups and downs of life with a donation of £125 to a charity of the employee's choice, selected from the list of Cashplus Bank supported registered charities.
The organisation launched a Leadership development programme last year, ensuring investment in its senior managers' development. It also introduced a management development programme to equip its managers with the knowledge and skills needed to effectively lead, support, and engage their teams.
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Financial Services

Age UK

Age UK has worked to embed a culture which values mental and physical wellbeing throughout the organisation. This includes a sign-posted Wellness Action Plan, training for managers from the mental health charity, Mind, on how to recognise and support people’s mental wellbeing, and 50 Mental Health First Aiders.
The organisation helps to build team relationships through a number of initiatives. Team away days develop relationships in a fun, out of office setting, whereas staff forums and briefings provide team members with the opportunity to have their voices heard.
Age UK has a two-level management and leadership-development programme. Its Empowering Managers Programme focuses on empowering its managers with the right tools and knowledge to thrive in their roles, as well as ensuring its people managers understand, and are aligned with, its culture.
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Charity's

Hinckley & Rugby Building Society

The Society values employee development, offering both internal Learning & Development programmes and external specialist training. It also encourages professional memberships and conference attendance, supporting employees' growth and advancement.
Employees are recognised through the FAB awards, a monthly employee scheme in which colleagues nominate each other for delivering amazing service or going above and beyond, with monetary rewards for the winners.
The Society's senior leadership team models the importance of colleague recognition and supports communication campaigns, creating a supportive environment for employees. Its Performance Management Framework ensures clear expectations and standards for their managers.
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Financial Services

Eagle Eye Solutions

Managers at Eagle Eye Solutions receive extensive support, including 1:1 coaching and access to mental health resources. They are also encouraged to participate in the "Purple Leaders" program, further enhancing their leadership capabilities.
Eagle Eye Solutions prioritises employee wellbeing through initiatives like certified mental health first aid training, access to the Headspace app, and comprehensive health assessments for employees over 40.
Eagle Eye Solutions rewards employees based on company performance and values-aligned behaviour. Its Flexi Leave scheme allows conversion of unused sick leave into extra annual leave, demonstrating fair treatment.
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Technology

The Edmund Trust

All staff are offered the opportunity to study an accredited qualification in social care and the organisation fully utilises its Apprenticeship levy fund. It has also introduced a 'try before you buy' scheme for internal promotions to allow staff to have a three month trial period before the post has become permanent.
The Trust's leadership is not only approachable, but also actively involved in the organisation. The CEO and Senior Management Team meet weekly, and all staff are invited to contact them directly. This open communication ensures that the company's values are clearly communicated and upheld.
The Edmund Trust holds managers workshops on career development and has developed a future leaders programme. Management development is also delivered through inhouse training courses i.e. Introduction to Management, Performance review and appraisal, recruitment and selection, and more. Managers further have the opportunity to study a level 5 in social care.
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Charity's

VetPartners

VetPartners holds an annual congress to bring its national team together to discuss innovation and focuses for the coming year, followed by a black tie celebration event and awards for Vet of the year, Nurse of the Year, Practice Manager of the Year, and Support Centre Best Support Award.
Practice leaders are provided training by the organisation's senior leadership programme, covering a variety of topics from Equality and Diversity to Performance Management. VetPartners also offers a leadership programme to new colleagues and a graduate programme that takes on over 100 graduate veterinary surgeons every year.
VetPartners supports its colleagues in their personal development by giving them an annual allowance to progress their learning. Vets receive £1750, Nurses £600, and all other colleagues £250 per year. Colleagues who work in Vet Roles can attend The London Vet Show annually and Nurses have the opportunity to attend the BVNA congress every year.
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Health & Social Care

Yo Telecom

At Yo Telecom’s Summer and Christmas All Hands Events, awards are presented to employees who have embodied one of the company’s 10 core values. Rewards and incentives include team activities and nights out, as well as trips abroad such as skiing in Courchevel, jet skiing in Dubai, and yacht trips in Cannes.
The CEO and COO have regular weekly catch ups with managers at Yo Telecom to discuss their departments and their development. The organisation also runs weekly Management Meetings on a Friday, where all managers can join virtually for a weekly roundup.
Yo Telecom allocates a dedicated budget for funding external courses and certifications, allowing employees to enhance their skills and knowledge by accessing a wide range of learning opportunities. Internally, the organisation offer comprehensive people management training programmes, which include leadership skills, conflict resolution, effective communication, and team management, utilising interactive workshops and real-world case studies.
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Telecom

Trafford Council

Along with physical and mental health, the council helps to support the financial health of its staff. The government's Money and Pensions Service delivered a lunch-and-learn session on financial wellbeing and a session of sensible borrowing was delivered with Stop Loan Sharks.
The council runs an EPIC management programme alongside micro-learns, to allow managers to grow and develop, but it also provides them with health and wellbeing training covering topics such as active working, menopause for managers and workplace adjustments. New and aspiring managers can attend its LEAP into Leadership programme, which was developed with Salford College.
Staff demonstrating the council's "epic" values are recognised at bi-monthly EPIC Star awards, which are judged by heads of service, and individuals are recognised by their corporate director. The yearly Time to Shine events are lead and sponsored by senior leadership teams and the awards categories are centred around the values.
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Not For Profit Body's

Toyota (GB)

At Toyota (GB), managers are equipped to support their teams through the Management Development Programme. This programme nurtures a supportive environment, fostering trust and care between managers and their teams.
Toyota (GB) takes employee wellbeing seriously. From Wellbeing Passports and access to the Unmind tool, to the provision of a Wellbeing Ambassador and Mental Health First Aiders, the company ensures a balanced work-life environment for its workforce.
The 'budget for fun' initiative at Toyota (GB) is a great example of promoting team spirit. By encouraging teams to engage in activities unrelated to work, it fosters a sense of belonging and fun within the team.
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TotallyMoney

TotallyMoney's Managers Network ensures that all managers are equipped to support their teams. They receive internal management training, including essential policies, delegation frameworks, and creating psychological safety, ensuring employees feel trusted and cared for.
TotallyMoney offers a plethora of growth and development opportunities. Generous training budgets, regular catch-ups, mentoring, and progression frameworks encourage employees to utilise their skills and advance in their careers.
TotallyMoney promotes a strong team spirit, encouraged through various social clubs and company-wide social events. These initiatives, along with weekly breakfast meetings, ensure that employees feel a sense of belonging within their teams.
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Tommies Childcare

Tommies Childcare supports employees’ wellbeing through its Wellness Action Plan; an individualised plan that outlines symptoms, triggers, and support needed to be put into place for an employee. This is reviewed in line with need and is an opportunity for employees to have a dedicated, non-judgemental discussion with their manager about how they are feeling.
Tommies Childcare offers a managerial Leadership and Development programme, delivered through an external organisation. This consists of one-to-one coaching sessions for Managers, leadership discussions, and group exercises.
The organisation runs a training programme where employees get to join Directors, Senior Managers and Managers for training tailored to the development of skills applicable to their roles. The training is not only supportive of Child Development but also outlines how employee engagement can be the difference between a good workplace and a great workplace.
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Education & Training

Spirit Health Group

With a firm belief in individual potential, Spirit Health Group offers structured onboarding, development programmes, coaching, mentoring, and career pathway planning. The 'Leading with Spirit Programme' exemplifies their commitment to nurturing leadership skills among employees.
Spirit Health Group fosters team spirit through various initiatives like company days, fun and social days, and regular team meetings. The 'Culture Yearbook' written by staff and 'Living Spirit Values' platform further enhance team bonding.
Spirit Health Group promotes a supportive work environment, with managers who value trust and care. Regular one-to-one meetings ensure personalised attention, while the SOAR share option scheme aligns employees with organisational goals.
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Health & Social Care

SolutionsPT

SolutionsPT invests in its employees' development through training programmes and promotion opportunities. For example, the Apprentice Academy for Degree Apprentices is a structured development programme that aids career progression.
SolutionsPT's commitment to societal contribution is evident in their support for numerous charities and their 'Giving Something Back Fund', which provides financial support to community activities and projects outside work.
SolutionsPT cultivates an environment of support and trust. The 'Eagles' management development programme aids managers in honing their skills and fostering positive relationships with their teams.
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Technology

Softwire

Softwire provides permanent health insurance which pays 75% of an employee’s salary (less state benefits) until normal retirement age in the event that they are unable to work for a prolonged period due to most forms of sickness or accident. All employees are automatically covered for this benefit without having to explicitly sign up.
Softwire provides specific Line Manager Training to all employees who are starting in a management role. This training has a mixture of management and leadership theory, workshops around how to give and receive great feedback, discussion forums where employees can bring real-life scenarios, and resources to continue to learn how to develop those skills.
The organisation celebrates employee achievements and contributions during the "Softwire Awards". Potential winners are nominated by colleagues, and four prizes of £500 are awarded to the people who had most embodied each of the company’s four values (Kindness, Trust, Fun, and Caring about what we do).
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Technology

SMS

SMS offers a number of different forms of leave depending on an employee’s circumstance including compassionate leave, fertility treatment, miscarriage, bereavement, and other unfortunate or unforeseen circumstances. Paid time for dependents - emergency cover, unpaid. It has 2023 increased our paternity leave package to two weeks of full pay.

It has also recently introduced a bespoke management development programme (MDP) - which has been designed to ensure its managers and team leaders have the core skills and competencies needed to perform their jobs successfully. The programme consists of a number of managerial, coaching, and developmental modules.

SMS has continued to ensure engagement with its people. Organisational clarity has come from the CEO, Chief Operating Officer, and Chief People Officer having regular contact with employees via short video updates, e-mails, texts, pulse surveys, and five employee resource groups. The organisation’s mission, vision, and purpose were communicated via annual performance and development reviews.

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Utilities

Ampa Group

Wellbeing is structured around four pillars—Mental, Social, Physical and Financial. Support includes an EAP and Mental Health First Aiders, with visibility enhanced via intranet badges. The Wellbeing Inclusion Group promotes activities like walking groups and book clubs to support holistic health.
Managers are empowered to recognise achievements through the Star Award gift voucher programme, enabling immediate, meaningful recognition. This supports a culture of appreciation and reinforces Ampa Group’s values in day-to-day interactions.
In 2024, Ampa Group hubs raised over £16,000 for charity, while the Ampa Foundation donated more than £48,000 to causes including Nottingham’s Breast Cancer Research Centre and the Spinal Injuries Association.
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Law

QCS Staffing

Employees at QCS Staffing have access to a range of wellbeing resources, including: AXA private healthcare; SMART time provided by in-house trainers, to confidentially discuss any concerns; the Healthshield cash plan; enhanced maternity and paternity pay; increased holiday allowance with length of service and extra time off for all over Christmas; and more.
QCS Staffing’s FastTrack to Future Leadership programme is completed by all managers who join the business. Its internal trainers provide training, coaching and support on a range of topics from communication and coaching to motivation and management activities. This is accompanied by role play exercises and knowledge sharing sessions with senior team members.
The organisation rewards employees through objectives set to each individual each month. If all four objectives are hit, they receive a 3pm finish or money; three months in a row, they receive a half-day holiday or money; and six months in a row they receive a seat at Directors club or half-day holiday.
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Recruitment

Pinnacle Consulting Engineers

Employees at Pinnacle Consulting Engineers have access to a range of wellbeing benefits. This includes the organisation’s team of Mental Health First Aiders and its Employee Assistance Programme. To support physical wellbeing, the company provides a cycle to work scheme and subsidises sports and social groups.
All Principal Engineers and above hold management roles. They are Chartered members of their Institutions - Institution of Civil Engineering and Institution of Structural Engineering. Alongside their externally accredited technical skills, the organisation supports managers with the people and project management skills needed to lead teams of people to deliver projects for its clients.
The organisation has a Performance Management System that incorporates an Annual Appraisal and an Interim Review for all staff. Graduates and Apprentices receive quarterly reviews. It also has a Training Agreement with Institution of Civil Engineering for engineers to follow a structured route to Chartered Membership.
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Consultancy

Mansfield Building Society

Mansfield Building Society offers a comprehensive Management Development Programme for all current, new, and aspiring managers. Covering a range of key management skills, this 18-month programme ensures employees are challenged and their skills utilised effectively.
Mansfield Building Society prioritises employee wellbeing, with initiatives such as the Wellbeing Champions and Menopause Policy. The Society has also provided employees with fans and sanitary products, reflecting its commitment to employee welfare.
The Society encourages team spirit through events like the monthly Tea for the Soul sessions and the Summer BBQ. These events, along with initiatives like the old-fashioned school sports day, foster a sense of belonging and fun within teams.
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Financial Services

Howes Percival LLP

Howes Percival's LEAPS programme offers comprehensive development opportunities for all roles, encouraging employees to enhance their skills and achieve their career goals. The programme includes a variety of training options and encourages self-assessment.
The firm encourages team spirit through initiatives such as Coffee and Connect, where staff are paired with colleagues from different teams to foster understanding and cooperation. Social activities and charity events further promote a sense of belonging and camaraderie.
Managers at Howes Percival receive dedicated support, including mentoring and access to a People Team contact for advice. The Performance Development Review process also helps managers identify development opportunities and gather feedback.
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Law

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