What effect will focus on the 'My Manager' factor have?
My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Charity's
Access Community Trust
Access Community Trust's leadership team maintains transparent communication with their staff. The CEO and the Senior Leadership Team implement a communication transformation focusing on Purpose, Priorities, Process, Performance & Problem Solving, thereby creating a clear vision and strategy for the organisation.
Access Community Trust contributes significantly to society through various charitable initiatives. Its PINK Orange project delivers essential provisions to struggling families, while its Mental Health Crisis cafés provide free support to adults. The organisation encourages its employees to contribute to society by offering two paid volunteer days per year.
The leadership team at Warranty First ensures that there is clear communication between all levels of the organisation through regular team meetings and buzz sessions where KPIs and targets are filtered down to individuals.
Management and leadership skills are provided through Warranty First’s inhouse HR consultant. Courses include subjects such as the right to manage, the legal context, emotional intelligence, absence management, wellbeing, and Equality, Diversity and Inclusion.
JSS Search is committed to maintaining a balance between work and personal life, ensuring the wellbeing of its employees. The company prioritises regular communication and consistent recognition, which in turn reduces stress and promotes a healthy work environment.
The company has two distinct programmes for development to promote personal growth and utilise the skills of its employees. Focusing on psychology and behaviour, and operational guidance, employees are encouraged to seek improvement and advancement opportunities.
Brown Recycling supports the employees growth and development within the business. With support from its HSE and HR departments to external training, the organisation recognises potential and encourages growth however it can.
The management team at Brown Recycling demonstrate healthy behaviours and habits, encouraging employees to do the same. By normalising conversations that may seem daunting to some, they support employees to seek help wherever maybe needed, with the additional benefit of its health platform, access to help is manageable in a variety of different ways.
ADDO Play’s Project Possibilities is a scheme that asks employees to share if they feel they can make a difference to the company outside of their role today, or want a new challenge to come forward. The aims of the scheme are to share knowledge, apply new or unutilised skills, providing opportunities to nurture ambition.
All managers at ADDO Play have access to manager focussed learning via its eLearning tool, The Entertrainer. The organisation is also rolling out Mental Health Champions training for all leaders in the business. On the job coaching from HR and workshop based sessions are also offered.
The organisation has recently partnered with an external training programme, offering its future leaders and managers the opportunity to develop and grow as leaders. This programme helps participants to learn the skills needed to encourage and motivate their teams. As such, Henry Blue hasn’t hired any external managers, with all roles filled through internal promotion.
This year, Henry Blue is fundraising for Millennium Powerhouse Moss Side. So far, employees have raised £330 through a quiz night, volunteered for four days and helped with youth sessions, and raised money through sponsored runs at the Manchester 10K, Half Marathon, and Tough Mudder.
The organisation has implemented a set of training modules for its people managers to give them the skills they need to be more effective in their roles. Managers are given cross-functional projects to support and lead in order to challenge them in leading different teams and to improve their organisation-wide knowledge.
Innovia Films has an established Community Champions group whose role it is to lead the organisation’s charitable and community initiatives. This has included supporting the local youth centre and a number of local sports clubs.
Age UK has a two-level management and leadership-development programme. Its Empowering Managers Programme focuses on empowering its managers with the right tools and knowledge to thrive in their roles, as well as ensuring its people managers understand, and are aligned with, its culture.
The organisation helps to build team relationships through a number of initiatives. Team away days develop relationships in a fun, out of office setting, whereas staff forums and briefings provide team members with the opportunity to have their voices heard.
Every year, Aquavista chooses a charity to support. This year is Young Lives for Cancer. The organisation hosts numerous events throughout the year to raise funds, including a walking challenge and its summer market.
Aquavista provides managers with a combination of face-to-face and online learning covering both practical skills around the employee lifecycle as well as understanding behaviours and the links between behaviour and performance. The focus is on getting the best from your team as a Manager.
At Bayfields Opticians and Audiologists, managers are equipped with the tools they need to support their teams effectively. The internal programme 'Greatness Starts with You' underscores the importance of supportive, trusting, and caring management in creating a world-class practice.
With regular Team Member Roadshows fostering collaboration and team spirit, Bayfields Opticians and Audiologists ensures that fun and a sense of belonging are integral to the work environment. The values awards further recognise and encourage team efforts.
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