A positive, welcoming and friendly culture operates at Computeam, which provides managed IT services to schools, colleges and local authorities in the north-west and south-west of England. Its mission is to improve education outcomes using technology.

Established in 2018, Computeam merged its business based in the north with the southern company, IDN, and now employs 51 people in Stockport, Liverpool and Taunton. It has achieved an industry-leading customer satisfaction score.

Computeam describes itself as a “people-focused” business and has strategies to ensure it is able to meet one of its core values — to “recruit, develop and retain amazing people”. During the pandemic, it was given an Investors in People Gold accreditation.

Staff are encouraged to work as one team and the company promotes health and wellbeing. It is committed to supporting personal and career development through regular one-to-ones, providing opportunities for people to develop their skills, capabilities and potential and to progress internally.

A profit-share scheme, values awards and celebrating successes, are some of the ways staff contributions are recognised. The organisational structure is discussed monthly by senior leaders.

As remote working has become the norm, the company has worked hard to make sure that employees do not lose their connection with its core values by staging virtual awards gatherings and through company updates from chief executive Owen Napier.