The Cumberland

We're a building society run for the benefit of our customers. Providing mortgages, savings, current accounts and other financial services.
http://cumberland.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
Company to Work For

Officially a World Class
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Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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At the start of the pandemic, Cumberland Building Society shared stories about local heroes going above and beyond to help out in the community through its #100ThankYous social media campaign. With physical volunteering difficult, it encouraged its staff to give back in a safe and practical way by sharing their skills with local organisations from offering telephone support services to mentoring.

A registered society for the benefit of its members, founded in 1850, The Cumberland is still living up to purpose to make a positive difference to the lives of its customers, its people and the communities it is part of.

The Carlisle-based organisation provides mortgages, savings, current accounts and other financial services. It has branches across Cumbria, South West Scotland, West Northumberland and North Lancashire and also provides residential and commercial mortgages across mainland UK as well as hospitality and commercial lending and vehicle finance.

Straightforward, responsible, forward thinking and better together are the values on which business decisions and the language and tone of messages are based.

During the first lockdown, chief executive, Des Moore, sent a weekly update to all staff on the impact of the pandemic, focusing on messages of empathy and reassurance. He also published a monthly Straight Talk from Des blog.

Cumberland Building Society, which aims to “Make Banking Brighter”, teamed up with an online food hamper provider and a local supplier to give staff a choice of Christmas gift that could be delivered remotely in lieu of the normal company festive celebrations.

Featured Workplace Factors

My Manager

87% of staff agreed

My manager cares about me as an individual

At the start of the pandemic, all managers were provided with a 1:1 coaching session to specifically focus on their mental wellbeing. Quarterly virtual Straight Talk listening sessions give people managers an opportunity to share their thoughts on current issues on the ground with the Senior Leadership Team.

My Team

84% of staff agreed

I feel a strong sense of family in my team

The Social Club organised a 24 days of Christmas draw with prizes increasing in value daily up to the big prize on Christmas Eve and there was a virtual staff-run pantomime for colleagues and their families. A remote pirate and princess party for employees' children took place at half term.

Giving Something Back

89% of staff agreed

My organisation encourages charitable activities

The Cumberland has set up a special fund with Cumbria Community Foundation to help distribute 1.5% of its annual profits to local charities and community groups focussing on projects that have a long-lasting impact and organisations promoting the health and wellbeing of people.

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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London
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London
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London
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London
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
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