Transport for Greater Manchester

We help people and places thrive by enabling seamless, safe and sustainable journeys for all.
Hidden mission statement
http://www.tfgm.com

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Policies that help staff to feel involved in the running of Transport for Greater Manchester meant it took the Best for Employee Engagement prize at this year's Greater Manchester Good Employment Charter awards. The company was also commended for supporting mental wellbeing.

Throughout the past 18 months, the leadership team has communicated organisational purpose and priorities regularly to staff. It stages a bi-monthly Big Briefing Teams Live event, hosted by chief executive Eamonn Boylan and senior leaders, to update workers on organisational priorities and give them the chance to ask questions.

The company regularly seeks the views of employees on its communication channels. The process of reviewing and redeveloping corporate values and the organisation's purpose statement is staff-led.

TfGM’s purpose is helping people and places to thrive by enabling seamless, sustainable journeys for all. The values and behaviours it expects from staff to help it deliver its purpose include collaborating with partners and each other, providing excellent care to customers and delivering innovation and improvement. Staff who demonstrate these behaviours and are judged to have "gone the extra mile" are nominated by colleagues for an award.

The organisation gives something back to the community in a variety of ways and this year has chosen to support two charities: Emmeline’s Pantry, a food bank, and the Christie Charity, which provides enhanced services on top of what the NHS provides. Fundraising kicked off with a Christmas raffle, which made £1,500.

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Transport for Greater Manchester

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Featured Workplace Factors

Fair Deal

63% of staff agreed

I am happy with the pay and benefits I receive in this job

The organisation applies the principles of the Living Wage Foundation to its pay scales and pays above the going rate. It is on a mission to become accredited by the foundation. It offers flexi time, job sharing and staggered hours. It is a Disability Confident employer.
My Team

84% of staff agreed

People in my team go out of their way to help me

The Going the Extra Mile scheme aims to create an environment where all staff are encouraged to recognise others’ efforts and to show appreciation to colleagues for acts or behaviours. All nominated staff receive an instant recognition email. Last year, the organisation staged Going the Extra Mile end-of-year awards.
Giving Something Back

81% of staff agreed

My organisation encourages charitable activities

The company's active travel team helped charities benefit from a share of 70 reconditioned bikes to support community members. The team is also leading the Cycle and Stride for Active Lives project, which works with charities and community organisations across the region to encourage more people to walk and cycle.
Fair Deal
%

63% of staff agreed

I am happy with the pay and benefits I receive in this job

The organisation applies the principles of the Living Wage Foundation to its pay scales and pays above the going rate. It is on a mission to become accredited by the foundation. It offers flexi time, job sharing and staggered hours. It is a Disability Confident employer.
My Team
82%

84% of staff agreed

People in my team go out of their way to help me

The Going the Extra Mile scheme aims to create an environment where all staff are encouraged to recognise others’ efforts and to show appreciation to colleagues for acts or behaviours. All nominated staff receive an instant recognition email. Last year, the organisation staged Going the Extra Mile end-of-year awards.
Giving Something Back
96%

81% of staff agreed

My organisation encourages charitable activities

The company's active travel team helped charities benefit from a share of 70 reconditioned bikes to support community members. The team is also leading the Cycle and Stride for Active Lives project, which works with charities and community organisations across the region to encourage more people to walk and cycle.

Quick Facts

Organisation established in
1974
Total number of UK employees
Number of UK locations
42
Employee average age
0% : 0%
Male : Female employee ratio
49%
Employees earning £35k+
6%
Employee turnover (voluntary)
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