Team Cohesion = Performance

Each year Carlson's locations are asked to choose a charity they would like to support throughout the year. They organise their own fun-raising activities around various themes and also collect money around the office. Such activities have been themed around ' The Great British Bake Off', where people baked cakes and brought them in. Slices were sold off and the money all went to the chosen charity. Branches have also run a fancy dress competition and Carlson really give the branches free reign with this to do as they wish.

Last year Carlson introduced Fish and Chip suppers, whereby their SVP and a member of the Leadership Team went to each location in the UK and Ireland network and had an evening of fish and chips and an open discussion forum. Staff members were very open about their likes and dislikes and were encouraged to be honest. The company also have a weekly update and two monthly updates that are sent to the network. The weekly one highlights what has been happening in the network, updates on staff and training and also roles that are available around the network as a whole. For the monthly updates, one is from the SVP and is called 'Catch up with Chris', providing a general business update. The other comes from the Marketing Director and is called 'Assets of the Month'. This informs staff what's new in the marketing world and also what CWT is doing in relation to marketing campaigns. Carlson used to use Yammer but have now changed this to Jive effective 1st January. Jive is a platform whereby staff can share ideas, suggestions, help colleagues and collaborate across a much wider network. People are encouraged to set up groups for different project and topics and use it as the go-to place for peer-to-peer support.

CS Healthcare employ a reward and recognition framework for their employees. This assesses what reward should be given to an employee or team based on their contribution to the Society. It also looks at an employee's behaviour based on the company's five key behaviours and performance. The criteria looks at whether an employee or team has performed over and above the required level for their job, if they have demonstrated all the key behaviours positively and if their behaviour is consistently good in their contacts across the Society. Employees will be eligible for rewards on different levels. This process will ask Line Managers and the Senior Management Team to nominate an individual or team with final sign off from the Chief Executive, who will then decide what level of reward will be given.

CS Healthcare brought in a Chiropractor to assess all employees that wanted a free consultation. As the company are an organisation where employees are sat at their desks most of the time they wanted to ensure they had an opportunity to get checked and sort any painful issues they may have had. This was very well received and gave the Society the opportunity to show they care about the wellbeing of their employees. CS are also introducing Resilience Training for employees to give them the tools to cope resiliently with stress. They have increased the lunch break period to promoted breaks to ensure employees can get away from their desks and feel refreshed. This is important for employees wellbeing as well as enhancing productivity. They are even introducing Mentoring and coaching at work, with the aim of providing additional support for staff to ensure they receive all the help they need.

Leaders and managers are easily accessible at CPPG and are always ready to listen. Team leaders are encouraged to discuss proposed new initiatives with their teams and feedback their comments. Working parties led by members of the management team are used with representatives from each department or location so that all views can be gathered. Regular meetings are held so that everyone in the company is kept up to date with such discussions. CPPG operate an open door policy to encourage discussion amongst team members and their team leaders and managers.

Leaders and managers are easily accessible at CPPG and are always ready to listen. Team leaders are encouraged to discuss proposed new initiatives with their teams and feedback their comments. Working parties led by members of the management team are used with representatives from each department or location so that all views can be gathered. Regular meetings are held so that everyone in the company is kept up to date with such discussions. CPPG operate an open door policy to encourage discussion amongst team members and their team leaders and managers.

During CityWest Homes management development programme action plans are created, redefined and developed. Action learning sets are then created and all Managers are taught to coach so that they can aid one another in their learning sets. They help to support one another with their action plans, both personal and professional and they also expand their cross-company knowledge and networks. In addition they provide eLearning wherever possible to support their training and use their intranet to store useful documents and resources for Managers who have been on training courses. All Managers are required to have one to one's with their Managers at least weekly or bi-weekly to measure their performance. At this meeting they receive feedback on management capabilities, culture and values. Additionally at the end of each financial year Managers are assessed formally against their objectives. They also have a 360 review completed by their peers and reports to determine how far they display the cultures and values.

CityWest have a number of initiatives that bring their people together so that they all get to know people outside of their teams. In 2014 CityWest Homes launched a new networking group called ‘creating balance'. This group aims to build a vibrant and supportive network to expand the opportunities for women at CityWest Homes. Meeting at their Head Office, all of their people have the chance to share experiences and learn from a range of guest speakers. The most recent speaker was the Arsenal Ladies footballer Danielle Carter. Danielle gave a fantastic insight on what it is like being a female footballer, the drive and determination needed to make it and she also gave some useful hints and tips on how to achieve your dreams. The CityWest Homes book club meets every six weeks to discuss a book over food and a glass of wine or a soft drink. The CityWest Homes Social Club runs subsidised events every month, which range from salsa classes and cocktail making to a Halloween walk through central London.

Every employee is included in CIL's generous company bonus scheme. A bonus is paid three times per year, in September, March, and a smaller Christmas bonus in December. The amount received is a function of company performance, the individual's grade and the individual's own performance. People are told about their bonuses personally by one of the Partners, and everyone receives a personalised letter summing up the key projects and achievements from the last six months. Through the bonus scheme, employees receive an uplift on their salary ranging from 20% of base (at Analyst level) to 100% (senior managers).

CIL have a comprehensive internal training programme that aims to support people on their career journey from Analyst through to Partner. Everyone starts with a thorough two-week induction fortnight, which focuses on the core skills that one will need as a consultant and how they apply them on CIL projects. The fortnight finishes with a mini-team project to simulate the kind of work people would do on a typical project. After induction fortnight they have c.40 training modules that support people with their journey to Consultant. During this time there is also a lot of emphasis placed on self-teaching and using the people around you to help coach. CIL encourage new joiners to be curious and ask questions of those around them. For Consultants and above they have a series of lunch sessions with guest speakers from friends amongst their client base. These sessions are intended to introduce Consultants to themes outside of the core day job but also to help them get a good feel for what CIL clients really look for in their work. To help people progress to Partner, CIL have an excellent sales training programme that focuses both on presentation techniques but also sales habits and processes. These are delivered by specialist external training companies.

Every month Chorus reward their support engineers as a group and by naming an individual who stood out that month. The company have set targets to achieve for delivering customer service and depending how much they are exceeded affects how large the rewards are. By rewarding an individual Chorus find it brings a competitive element and by doing this monthly staff know they stand a really good chance of winning and beating their target. By also doing a team reward Chrous help build team-building and ensure staff are rewarded for their hard work. These rewards have included a go-karting day out, meal and drinks for the team, paintballing etc and the rewards are chosen by the team so they have something they would want to receive.

This year Chorus are supporting the Children's Hospice South West as their charity of the year. Last December they asked all staff to nominate a charity that they wanted to support – these charities were then listed on the internal social site Yammer and all staff voted, with the winner being CHSW. Throughout 2016 the company organised various fundraising activities – both as a company and as individual activities with company support and donations. Individual activities have included the Bristol 10k and the Guernsey Marathon, while company activities have included a 5k colour run, the Portishead Raft Race and cake sales. As well as activities, Chorus have a collection basket in their staff area for staff to drop off unwanted goods that they take to their charity shop, as well as a collection pot. Chorus do not have any written initiatives but have an equality and diversity policy in place so do not discriminate. They ensure that their buildings (and past offices) are accessible for anyone with disabilities and will be as flexible as possible to help anyone return to work.

CarShop have a very clear development journey that arms colleagues with the right tools, training and support along the way. CarShop supports colleagues with studies and e,ployees are able to request study leave. CarShop will also assist in funding courses if there is a business need for someone to gain a qualification. There is an e-learning renovation project underway too to make this a blended learning approach. The company also work with some excellent third parties to tailor training for bespoke requirements, which makes them an industry leader in their training programmes.

CarShop have a very clear development journey that arms colleagues with the right tools, training and support along the way. CarShop supports colleagues with studies and e,ployees are able to request study leave. CarShop will also assist in funding courses if there is a business need for someone to gain a qualification. There is an e-learning renovation project underway too to make this a blended learning approach. The company also work with some excellent third parties to tailor training for bespoke requirements, which makes them an industry leader in their training programmes.

Being a dispersed workforce, it's critical that Canonical provide their employees with valuable opportunities to improve interactions and communications within their teams, as well as across the organisation. To achieve this, the company hold a number of Sprints. Sprints are opportunities for teams to fly to some exciting locations around the world to work in a co-located environment. Sprints are used as an opportunity to align company strategy, priorities and for teams to work on projects. The founder, CEO and EVP's are actively involved at these Sprints, providing employees with opportunities to interact at all levels. In addition, Canonical uses a number of online communication tools such as instant chat, group emails, video calls and virtual town halls to encourage the sharing of opinions and ideas and to ensure teams are getting the value of face to face communication. There is a culture of open communication and transparency at Canonical. Jane Silber the CEO and the Executive Team encourage this by providing regular company updates, town-halls and opportunities for every employee to actively engage in decisions and news. This is further demonstrated by skip level meetings to remain current and engaged with employees across the organisation.

Reward and recognition programmes are important at Canonical to support the retention of top talent, improve team culture and to ensure they are continuing to foster a higher performance organisation. There are various ways the company recognise their employees, including a number of internal awards such as ‘Exceptional Contribution', ‘Spot Light on Success', ‘Valuable Contribution' and the ‘Thank You' awards. Anyone across the organisation can nominate colleagues for these awards, which draws visibility to great work and provides valuable recognition across peer groups. When driving a high performance culture, it's important that everyone can recognise what 'great' looks like and this programme empowers employees to advocate and recognise greatness. Those nominated are celebrated with company-wide recognition and a cash award. In addition to all this, every employee is eligible for the annual compensation review, which includes a performance based bonus. Canonical value and encourage innovation and the pursuit of personal and professional ambitions. They are even frequently producing achievements in the form of publications, keynote and software innovation and development, which is recognised and celebrated company-wide via various communication channels.

CDP is an independent innovation partner who has completed over 1,000 product development assignments for businesses around the world. Members of their team are named inventors on many hundreds of patents owned by their customers. The company are based in two of the world's leading centres for science and technology. Their European office is in Cambridge, a city with an 800-year history in science and creative thinking. Their USA office is in Silicon Valley, probably the world's most successful innovation hub. CDP are happy for anyone in the business to hold up the company values as a mirror to any decisions the business makes and to then hold CDP to this account. Staff do this at the annual strategy day forum. This year the company is making several changes to the way they operate in response to this challenge from the staff, for example in their working conditions, structure and training investment.

CDP offer many employee rewards, including spot prizes for recognition of effort for individuals or a team. They are also known to give family tickets to Legoland and evening meal vouchers for two. CDP are keen to ensure employees associate their working environment with enjoyment, leading to events such as the whole company curry evenings and pirate themed barbecues.

CMBC are using innovative and creative digital approaches to communicate with their workforce. Traditionally they have displayed their primary purpose using policies and procedures, but they are now using augmented reality videos and YouTube videos to communicate CMBC's organisations Primary Purpose, Values and Outrageous Ambition. These video posters are displayed across the council and uploaded onto the council's intranet pages. Furthermore local college media students and apprentices record employee's stories to help deliver CMBC's outrageous ambition. The Chief Executive personally invited 500 Middle Managers who operate below Head of Service level to attend a half day Big Leadership Conversation workshop. Corporate Leadership Team shares CMBC's outrageous ambition to the Best Borough in the North and discusses with the Managers the organisation's three corporate priorities, how they fit with their values and behaviours and their role in making this happen. They also have a council Facebook page to deliver key messages to their communities and workforce on a daily basis.

CMBC are using the 70:20:10 model of learning to provide a base for employees to shape their learning. The organisation is just about to publish a revised Learning and Development Policy for the first time in several years, which they will use to underpin the development of a culture of self-directed learning. The emphasis is on seeking out learning instead of relying on paid for structured programmes of learning. CMBC also have a coaching and mentoring programme which has been in place for three years. They have built their own pool of workplace coaches and mentors that anyone in the council can request to have time with. They also run a ‘Day in Your Shoes' campaign, which aims to get employees connecting with one another across teams and learning from others about what their services do. This is promoting cross-council networks and helps employees to understand what goes when it comes to delivering CMBC services to the public.

The company's mission statement and values are communicated in everything they do. They include these when recruiting for employees, and include this in their induction pack which is issued to employees when they first start with at BSD. As they implement these straight away when the employee starts with BSD - they find these are always embedded with the employees and are always communicated inside BSD and outside with their clients. They also have a staff intranet where this is collated and used to evidence this.

BSD encourage all employees to develop and enhance their CPD all the time, they regularly send employees on courses to enhance their professional knowledge including degrees, HNC, HNDs and such, all paid for by BSD. They also encourage employees to develop their interests outside the business, and they encourage this through charity involvement, they run events throughout the year which allows employees to enhance their skills and abilities and therefore supporting employee development, allowing them, for example, to improve communication skills. BSD also run regular CPD events with clients, enabling the employees to see other aspects of building services design, gather with other companies on the way they work, and bring innovations together

The ‘Make it Happen' attitude is seen in all areas of the business and it is never just one stakeholder taking priority. The Stool model is lived by everyone and engages the team to have a full understanding of what is expected of them. Any decisions the management team make need to be for the good of all three legs of the stool. Through this the management have created a caring and engaged team that deliver great service whilst having fun and making money. This is reflected in the great feedback Brooklands receive from guests regarding the team, low staff turnover for the industry and reaching management budget five years in a row. The management are very hands on and offer an open door policy to all staff. This year Brooklands even went against the industry trend and budgeted to pay all of their team players the National Living Wage, regardless of if they met the criteria. The team are quite often heard saying 'we are the Brooklands Family' and this is great to hear. Marco also meets every prospective employee before they start by leading the daily dash meeting, doing an introduction at the team player monthly induction and running the ‘Make it Happen' workshops for all new starters. He walks the property on a daily basis and even cooked the BBQ with chef for the team event. He also judged the Brooklands Bake off, but felt quite sick after tasting over 30 cakes! He'll even do weekend cover, where he can be found serving behind the bar and doing the pass in 1907, demonstrating to all of the team that they're are in this together and that leadership can take on various different forms to be successful.

The ‘Make it Happen' attitude is seen in all areas of the business and it is never just one stakeholder taking priority. The Stool model is lived by everyone and engages the team to have a full understanding of what is expected of them. Any decisions the management team make need to be for the good of all three legs of the stool. Through this the management have created a caring and engaged team that deliver great service whilst having fun and making money. This is reflected in the great feedback Brooklands receive from guests regarding the team, low staff turnover for the industry and reaching management budget five years in a row. The management are very hands on and offer an open door policy to all staff. This year Brooklands even went against the industry trend and budgeted to pay all of their team players the National Living Wage, regardless of if they met the criteria. The team are quite often heard saying 'we are the Brooklands Family' and this is great to hear. Marco also meets every prospective employee before they start by leading the daily dash meeting, doing an introduction at the team player monthly induction and running the ‘Make it Happen' workshops for all new starters. He walks the property on a daily basis and even cooked the BBQ with chef for the team event. He also judged the Brooklands Bake off, but felt quite sick after tasting over 30 cakes! He'll even do weekend cover, where he can be found serving behind the bar and doing the pass in 1907, demonstrating to all of the team that they're are in this together and that leadership can take on various different forms to be successful.

Each quarter, managers get the chance to nominate eight employees that they feel have exceeded expectations within a chosen value. The selected eight employees then get to decide between four reward day options ranging from a balloon ride and dinner in London to a golf lesson and spa afternoon. These employees will take the day out of the office to do this and will be paid as usual. All staff are set around six objectives that are reviewed throughout the year. Employees will be scored against their performance against these objectives. A bonus is provided to employees at the end of the financial year depending on their personal scores and company performance. Each month they welcome all employees to nominate a colleague that they feel has displayed one or more of their four values. Nominations are submitted via a Perspex post box (one located in each office). All nominations are collated and reviewed and four winners are chosen, each will receive a £50 voucher of their choosing and are congratulated in the monthly newsletter.

Each quarter, managers get the chance to nominate eight employees that they feel have exceeded expectations within a chosen value. The selected eight employees then get to decide between four reward day options ranging from a balloon ride and dinner in London to a golf lesson and spa afternoon. These employees will take the day out of the office to do this and will be paid as usual. All staff are set around six objectives that are reviewed throughout the year. Employees will be scored against their performance against these objectives. A bonus is provided to employees at the end of the financial year depending on their personal scores and company performance. Each month they welcome all employees to nominate a colleague that they feel has displayed one or more of their four values. Nominations are submitted via a Perspex post box (one located in each office). All nominations are collated and reviewed and four winners are chosen, each will receive a £50 voucher of their choosing and are congratulated in the monthly newsletter.

BI Worldwide are presently leading the way through a process of refreshing the values and agreeing, through workshops with employees, what behaviours are driven by each of the values. This will ensure full engagement with the behaviours once they are launched. Furthermore this activity is being led by the MD. On a more regular basis, the company's mission, values and vision are embedded in all internal communications, all in-house training and in all briefings delivered by the Managing Director. Employees demonstrating the core values are rewarded through the internal reward recognition scheme, which itself is overtly aligned to the values. Examples of the above are the Internal Intranet, New Starter Inductions, Company Meetings, ENGAGE emails and Questionnaires.

BI Worldwide are presently leading the way through a process of refreshing the values and agreeing, through workshops with employees, what behaviours are driven by each of the values. This will ensure full engagement with the behaviours once they are launched. Furthermore this activity is being led by the MD. On a more regular basis, the company's mission, values and vision are embedded in all internal communications, all in-house training and in all briefings delivered by the Managing Director. Employees demonstrating the core values are rewarded through the internal reward recognition scheme, which itself is overtly aligned to the values. Examples of the above are the Internal Intranet, New Starter Inductions, Company Meetings, ENGAGE emails and Questionnaires.

The Firm has a Recognition Scheme which enables managers to reward employees instantly to recognise exceptional work they have done. Awards can be given for a range of reasons such as working on a specific project, recognising hard work through a busy period, providing exceptional service to a client or making a significant contribution to the department. The scheme is designed to be flexible so managers can either give vouchers between £10 to £200, or they can purchase a gift such as pay for dinner for two, home furnishings or champagne. The other point that makes the scheme unique is that it also provides for peer to peer recognition. So a peer can nominate another peer to recognise support, hard work or exceptional contribution they have made. It is designed to be informal and more of a thank you, so a gift up to £50 can be given in the form of flowers, chocolates or wine. As part of the scheme, the nominator gives the award and the Firm branded thank you card directly to the individual, and thanks them for their contribution. The reason it is particularly effective and unique is because awards can be given at any time throughout the year, there are a range of awards that can be given and also the presentation and card are designed to have the personal touch so the individual feels appreciated for their contribution

Recent fundraising initiatives for Baker and McKenzie's two office charities include a Boss in the Box Challenge, quiz night, inter-departmental walking challenge, 4 participants in the London Marathon, a 10k run, Christmas Jumper Day, abseil and a Bake Off. A Volunteer Day is offered to all staff. Departments are encouraged to use their day either as an individual or as part of a team. Recent group initiatives include a day of boat maintenance with Ahoy!, a day of building refurbishment with City Gateway, and a day of garden maintenance at Richard House. The company organise an extensive pro bono legal advice programme - regular clients include Save the Children, UNHCR, NSPCC, Breast Cancer Care, Oxfam, ARK (Absolute Return for Kids). Around 30 staff are involved in regular school-based volunteering and lunchtime volunteering with homeless charity The Connection at St Martin's. The company provide office space to Amicus (UK charity campaigning for justice for US prisoners on Death Row) and also participate in pro bono legal research and casework for the charity. They also support the Albert Kennedy Trust Youth, a homelessness charity supporting LGBT young people in crisis through sponsoring their annual youth conference. This attracts many and provides a mix of skills development workshops, networking and education to help increase confidence and employability. To ensure internal opportunities are actively promoted to disabled young people. In conjunction with the company's Career Ready partnership, they offered a six-week placement to an A-Level student with muscular dystrophy and covered the cost of a carer to travel to London each day. The scheme has significantly enhanced this young person's career aspirations and employability.

Last October B3Living launched a new annual staff award scheme. The organisation designed a campaign where they asked staff to nominate one another for a “B3Inspiring Award”. After a consultation exercise the Board have recently reaffirmed B3Living's values of being collaborative, respectful, creative, reliable and excellent. They have decided to use these as the categories to be clear that these are the behaviours they prize and want to encourage staff to model. With 50 nominations a team of Senior Managers selected 15 winners. These winners were announced at the staff conference and were presented with a certificate and gift vouchers by the Chair, as well as a special winners pin badge by Anneka Rice. The pin badges are worn with pride on lanyards and have quickly become coveted items! As the winners were announced at an event in front of the entire staffing group the applause and cheers that they got lifted the roof. It proved to be an uplifting and motivational way of rewarding star staff members for their exceptional performance against organisation values.

Last year B3Living rolled out a Resilience programme. This was open to all staff and focused on the proactive side of stress management. It includes a “strengthscope”, a strengths assessment which ascertained the key personality traits or activities that employees were energised by or had the capacity to become great at. Examples included emotional control, detail orientation and collaboration. There was also a one day Resilience Training course covering topics like managing your mindset, controlling the controllables, stretching yourself, using your strengths and being aware of stress. Where possible B3Living invite in guest speakers to address staff on the topic of wellbeing, as well as inviting brave colleagues who are willing to share their personal experiences. All staff are also invited to attend a course on Mental Health First Aid to help them identify when a colleague or a resident might be suffering from mental health issues and how they might go about supporting the individual.

Since 2010 Axiom has taken part in the Housing Diversity Network's (HDN) Mentoring Programme. The HDN Mentoring Programme was originally set up in 2002 due to a need for a better pipeline for minorities into leadership positions in the housing sector. Over 25 employees have benefited from taking part in the programme, which has helped them develop as individuals through one-to-one mentoring sessions, group workshops and events. The HDN have reported that from the 2015-16 cohort of mentees, 15% were promoted during the time they were involved in the programme. There is no eligibility criteria; the programme is open to anyone who feels they would benefit from extra support to reach their own objectives. The workshops cover a range of topics with the aim of broadening knowledge of the housing sector, as well as developing a self-awareness of themselves through psychometric profiling. Axiom's CEO is a real advocate of the programme and as well as encouraging employees to take this development opportunity he participates each year as a Mentor and is involved in delivering workshops.

Through a review of Personal Development Plans and the Senior Management Team identifying potential Managers in the Association, Axiom engaged the services of a local Consultant to deliver an Introduction to Leadership and Management programme. The aim of the programme was to assist participants in gaining the basic knowledge required by a Manager, to develop basic leadership and management skills and to apply the learning to the participant's job so they become more effective. At the end of the programme all participants were given the opportunity to attend one-to-one coaching sessions with the Consultant to identify any particular areas they would like further help to develop and set goals for the next stage in their personal development. Over a two-year period, the Association has helped 20 employees to develop their management skills. At the beginning of each year every employee is set individual and corporate objectives that are reviewed on a regular basis at one-to-one meetings with their Manager. At regular intervals throughout the year The Board Of Management are also given an overview of the Department Plans and progress made in each area of the business.

This year Axicom launched their ‘Leadership Development Programme', which aims to recognise and develop the pivotal role their Leaders play across the organisation. The annual programme covers topics ranging from developing a leadership mind-set and being a good agency role model to improving personal and team effectiveness, to name but a few. External coaching sessions are also offered to the Leadership Team and the internal HR team are constantly on hand to provide support, guidance and assistance to them. AxiCom is a meritocratic environment and is consistently rewarding all of their employees, not just Managers, for their great work and achievements. Performance across the business is measured through Personal Development Plans. Whether an employee or Manager, staff are appraised formally once a year and are continually set challenging objectives in consultation with their own Line Managers through ongoing quarterly review meetings. From a management point of view, AxiCom measure performance through setting challenging KPIs against AxiCom's overall business objectives. These are set by the UK MD and CEO, who personally sit with the Senior Managers to discuss and plan their career progression and performance against the business strategy. The UK MD runs a weekly leadership meeting where Senior Leaders within each practice get together to discuss how they are tracking against our targets, recruitment needs and ensuring people who are in the pipeline for promotions are on track and have the support they need in order to achieve this.

To ensure regular team interaction and communication, AxiCom host a lively monthly company meeting at the local boutique cinema. They even provide a yummy breakfast to enjoy whilst the meeting takes place! The meeting is used to showcase the great work each team has been doing that month and to update all on the company's European offices to ensure the communications that are cascaded are not just regarding the UK. AxiCom often invite guest speakers to the monthly company meetings to ignite debate, curiosity and ideas amongst staff. The CEO and UK MD use this monthly slot to ensure the company's vision and long-term strategy is continuously articulated and understood. AxiCom's Global Cohn & Wolfe Group CEO also attends around once a year to cascade the Group vision and strategy. As a company AxiCom promote lots of interaction in the meeting for people to ask questions and seek any clarity that is needed. After the meeting staff have a chance to socialise and discuss what they have learned.

During 2015 Atkins introduced the Group CEO bonus scheme, which is designed to recognise exceptional effort and contribution by an individual to the business. In any given year there are a handful of really stand-out contributions that individuals make to the business that go above and beyond what is required of them. Whilst most such contributions are picked up by the bonus schemes the company have in place, there are sometimes individuals who do something so special that further recognition is appropriate. For example, they may develop an innovative solution to a client's problem which has brought external recognition or they may have produced a world class piece of thought leadership. The scheme is largely honorific in nature, with a personal letter from the CEO to reinforce the importance of the employees abilities and contributions to Atkins' continued success. The individual also receives a cash bonus to a maximum individual value of £3k and in 2016 there were 37 CEO bonuses awarded.

During 2015 Atkins introduced the Group CEO bonus scheme, which is designed to recognise exceptional effort and contribution by an individual to the business. In any given year there are a handful of really stand-out contributions that individuals make to the business that go above and beyond what is required of them. Whilst most such contributions are picked up by the bonus schemes the company have in place, there are sometimes individuals who do something so special that further recognition is appropriate. For example, they may develop an innovative solution to a client's problem which has brought external recognition or they may have produced a world class piece of thought leadership. The scheme is largely honorific in nature, with a personal letter from the CEO to reinforce the importance of the employees abilities and contributions to Atkins' continued success. The individual also receives a cash bonus to a maximum individual value of £3k and in 2016 there were 37 CEO bonuses awarded.

Aspect Capital work with a company called the Access Project. They are a charity who connect GCSE and A-Level students in London with people who can give them one on one tutoring for an hour a week. Aspect have about six people who regularly provide Maths and Science support to students from the King Solomon Academy on the Edgware Road. Their staff also regularly volunteer to help out with wrapping presents, serving food and manning stalls at St John's Hospice's Christmas and Summer fayres. Aspect Capital and it's employees raise money for a number of charities annually and on an ad-hoc basis. Charities that they have raised money for this year include Access Project, Sands, St John's Wood Hospice and the British Lung Foundation to name just a few. After a company survey about charity the company found that employees were particularly interested in raising money for medical research and so they company set out to donate to the Francis Crick Institute, a Cancer Research centre in near their offices in London.

Although the senior management team are always looking to meet the business goals, they don't compromise the corporate values in order to achieve them. This is regularly demonstrated, whether it be not hiring someone who wouldn't fit with the values of Aspect, doing day trips to far-flung destinations to help out a member of the Sales team at a particularly challenging meeting or getting involved in any of the community and charity events. Aspect's Board members regularly sit in the Staff Hub to have lunch with the wider company and ensure they are listening to issues and they each host two Director Breakfasts every year, these breakfasts are designed to provide an opportunity for staff to ask questions in a comfortable environment. There are usually around 10 attendees. The CTO, Anthony, randomly selects support tasks to take on in order to help out the IT team when they're busy and keep his skills fresh. Anthony has an open door policy, he chairs the weekly Company meeting, gives quarterly updates on progress against the business plan to the whole company and endeavours to introduce himself to new joiners as soon after they start work at Aspect. They also rope in him to push the beer trolley round the office a couple of times a year.

This is Ashford Borough Council's second year of choosing a local charity to support. In 2015/16 the organisation supported Pilgrim's Hospice and this year they are supporting Retreat Animal Rescue. ABC's main fundraising event is their annual staff quiz night, where teams pay to join in and local companies donate prizes for the raffle. Last year the organisation raised £600 and this year £700 on this night alone. Staff donate when participating in fun staff events, such as their bubble football tournament. The organisation also participates in the Christmas tree recycling project that Pilgrim's Hospice run every year. ABC's volunteering policy enables staff to take one day per year to work with a local organisation of their choice. The organisation employs a member of staff to run a Job Club every Monday and will support any resident that is actively looking for work through this. They provide advice on interview skills and techniques, courses and training, support with job searching, voluntary work and job applications, plus careers advice and CV workshops. ABC also work closely with a local charity called Porchlight and fund a part time dedicated member of staff to work with and assist homeless people in Ashford (often including ex-offenders and those recovering from addiction). This year ABC has contributed £30k towards this.

This is Ashford Borough Council's second year of choosing a local charity to support. In 2015/16 the organisation supported Pilgrim's Hospice and this year they are supporting Retreat Animal Rescue. ABC's main fundraising event is their annual staff quiz night, where teams pay to join in and local companies donate prizes for the raffle. Last year the organisation raised £600 and this year £700 on this night alone. Staff donate when participating in fun staff events, such as their bubble football tournament. The organisation also participates in the Christmas tree recycling project that Pilgrim's Hospice run every year. ABC's volunteering policy enables staff to take one day per year to work with a local organisation of their choice. The organisation employs a member of staff to run a Job Club every Monday and will support any resident that is actively looking for work through this. They provide advice on interview skills and techniques, courses and training, support with job searching, voluntary work and job applications, plus careers advice and CV workshops. ABC also work closely with a local charity called Porchlight and fund a part time dedicated member of staff to work with and assist homeless people in Ashford (often including ex-offenders and those recovering from addiction). This year ABC has contributed £30k towards this.

Arthouse support the local Rossendale Hospice charity and regularly hold Friends and Family days whereby they post letters to the local residents and business to encourage their attendance to the Arthouse showroom onsite where they can purchase products that were previously samples or gold mark items. All proceeds are then given to the Hospice. The company support the local college and are working with them to help their students develop their skills by providing materials for their studies. They hold open days for local university students and invite market players for them to meet and develop relationships with.

Arthouse use various mechanisms to ensure that their messages are communicated throughout the business. They have many projects running at any one time and ensure that they include various areas of expertise to run the project in order to bring both a different skill set but also help people to learn about more areas of the business. They feel that this helps to reinforce their messages of communication and growth/development as Arthouse are constantly testing people to learn different things and instilling in them the nature of their business. Arthouse operate a top down communication chain whereby they proliferate key messages from Board to Management Team Meeting to Wider Management Team Meeting to Team Meeting to 1:2:1's to Individual Projects/Individuals. Twice a month, they run briefings whereby the whole business is presented to from one/a couple employees. Arthouse task each of these presenters with sharing knowledge about the business and the area they work within and thus underpinning the culture of open communication that they have here in the business. They have very keen on encouraging activity within the Social side of the business. Using mechanisms such as Yammer they have been able to embrace the social scene even more and encourage the fun in the workplace. Arthouse run a quarterly company newsletter which they fill with messages from all parts of the business and from all of their principles. They operate approximately 16 away days per year across the whole company where staff are offsite completely for focussed workshops.

The company runs an 'Aquila School' every Friday, which lasts for one hour or sometimes more if the topic is larger. All employees Skype into a learning session, which is run by a different member each week. Not only does this help with their presentation and communication skills but it also helps with their internal networking and profile within the organisation by showing their area of expertise. They also run an Aquila Orators session, which is similar to Toastmasters International. They have a different Toastmaster each week. This is a fun but comfortable environment for more junior employees to improve their communication and presentation skills. Within the industry there is continuous learning due to new and advanced techniques and tools. Aquila like their employees to be at the front of this learning so encourage them to write blogs too. They also encourage employees to share their knowledge and experience with local Universities and schools, thereby helping people get into employment in the Industry. Furthermore Aquila also encourage and support employees as 'thought Leaders' to talk at industry events.

Aquila offer the flexibility to work from home and travel to other offices to work more closely with colleagues. Each year all employees get together in one of Aquila's locations. They also have international food days where different nationalities teach employees about their nationalities and bring in a selection of different food and drinks. They also have free fruit available in each office at all times. The office bike to work scheme is highly subscribed and well used and employees often arrange out of work biking events together, which shows how effective this scheme is. Aquila have a quiet room where employees can go and work in a quiet area so they can focus without interruption, as they understand that not everyone likes working in an open plan environment. They have multiple breakout areas with couches so teams' individuals can get together and meet. They also encourage off site meetings, for example popping to a cafe for a meeting and a change of scenery. Finally every office uses Sonos provided to listen to music, which employees find creates an effective stress free atmosphere.

Anchor's Leadership Development Programme is well embedded. The organisation also offers tailored leadership solutions consisting of bespoke training. Based on training needs analysis this includes a review of the people profiler, performance management data and conversations with Senior Leadership Team members and business partners. Performance management is based on formal reviews twice a year which are supported with monthly updates. Anchor have also developed simple and fit for purpose tools and processes for Care, Housing and Support Services. Talent review is currently focused in the Leadership Team and Support Service roles including district, home and care Managers. Calibration activity in functional teams has been led by HR to help increase consistency in performance rating application and to identify potential stars and/or successors for the future.

Anchor's Leadership Development Programme is well embedded. The organisation also offers tailored leadership solutions consisting of bespoke training. Based on training needs analysis this includes a review of the people profiler, performance management data and conversations with Senior Leadership Team members and business partners. Performance management is based on formal reviews twice a year which are supported with monthly updates. Anchor have also developed simple and fit for purpose tools and processes for Care, Housing and Support Services. Talent review is currently focused in the Leadership Team and Support Service roles including district, home and care Managers. Calibration activity in functional teams has been led by HR to help increase consistency in performance rating application and to identify potential stars and/or successors for the future.

All employees are financially linked to their department's Return on Sales. This provides a pool of cash for each individual that can then be increased based on other factors, such as Customer Service and Health and Safety. These elements are broken down into smaller measurements, which are then reported to the employees so they can see areas for improvement as a group or individually. There is also comparative information between depots and departments. The scheme actively encourages development of individuals and teams, as well as interdepartmental discussions on developing improvement strategies. Acting safely and responsibly is an integral element of the AFI philosophy and the company will continually seek to improve and revise their processes in order to deliver a safe working environment. They want the families of their employees to know that their family member is safe at work and will arrive home that evening. As a result of this AFI have been accredited with the ROSPA Gold Award for commitment to the health and safety of team members and customers.

AFI invest approximately £200,000 per year into training to ensure that their employees work safely and can develop their careers. The company are averaging over four training days per employee each year and have also introduced a series of e-learning modules so that employees can learn at a time, a place and a pace that suits their needs. AFI have also developed a comprehensive induction programme to prepare new members of staff for working in the industry. Health and safety is a key part of AFI's induction process, so they have added the IOSH Managing Safely programme into their induction as a mandatory requirement for all Senior Managers. This has played a major role in significantly reducing AFI's Accident Frequency Rate, as their accident frequency rate is currently 1.57 per 10,000 working hours, which is industry leading for a "blue collar" industry. The jewel in AFI's crown for employee development is their Training Plus scheme, which supports employees for non-job related training. The focus is on personal development, for example football coaching, foreign languages, skiing, clay pigeon shooting lessons and bible studies. The most common request is driving lessons and the company support about five employees per year with financial assistance for these.

The CEO delivers a session on the Adviza Vision and Values at all inductions for new staff. She also telephones five staff each week to find out how they are getting on in their job and listens to any feedback about the organisation. She even sends emails, cards and notes to thank staff for excellent work that demonstrates the organisational values. The CEO and Chair did a roadshow for staff to launch the Adviza five Year Strategic Plan. Other senior staff ensure that they are visible and accessible to all staff. They are very approachable and staff feel able to contact them directly at any time. The CEO and Senior Managers also have a positive relationship with the relevant Trades Union, working with them informally to identify particular issues and consulting through the appropriate committee structure when appropriate.

The CEO delivers a session on the Adviza Vision and Values at all inductions for new staff. She also telephones five staff each week to find out how they are getting on in their job and listens to any feedback about the organisation. She even sends emails, cards and notes to thank staff for excellent work that demonstrates the organisational values. The CEO and Chair did a roadshow for staff to launch the Adviza five Year Strategic Plan. Other senior staff ensure that they are visible and accessible to all staff. They are very approachable and staff feel able to contact them directly at any time. The CEO and Senior Managers also have a positive relationship with the relevant Trades Union, working with them informally to identify particular issues and consulting through the appropriate committee structure when appropriate.

Adactus has been awarded the Workplace Wellbeing Charter, which was carried out independently by Health@Work and is endorsed by Public Health England. The company holds an annual Health and Wellbeing week, where employees are given the opportunity to attend events such as an Alcohol Awareness Bar, where each employee receives a free ‘mocktail' and is able to sample a selection of non-alcoholic beers and wines, all whilst learning about alcohol consumption. 14% of employees attended the last round of sessions. Developing Resilience Training is recommended for all employees, stress awareness is available for Managers to ensure they appreciate what the triggers and signs of stress might be and even Mental Health awareness training. Yoga courses have been arranged at main offices for all employees to attend, along with Chair Yoga sessions being promoted within work time. Gyms have been installed in the three main offices for all employees to use. Adactus have also introduced a Healthy Living Fund, which gives people the opportunity to apply for funding towards healthy living activities up to a maximum of £100 per annum. These activities might include things like a fishing licence, tennis lessons, gym membership, diet club subscription fees etc. In addition, an Annual Personal Performance Review process and one to one meetings are held regularly so employees can speak to their manager about any areas of concern and also eliminate stress where possible, further emphasising Adactus's commitment to employee wellbeing.

The Breathe Team are responsible for the Social Investment Fund 'breathe investment grants', or ‘BIG's', where funding is available to small scale community projects across all the neighbourhoods up to a maximum of £2000. Since the fund was introduced Adactus have supported over 750 community projects, totalling in excess of £800,000. This year the company has £225,000 available to bid for across the Adactus Group. Each project must demonstrate how it supports a specific theme and the applications are judged by Adactus residents through the Adactus500. The company's Environmental Budgets support a number of community projects, such as community gardens, allotments and biodiversity projects such as Bee Keeping. Adactus hold different dress down days within the company to support a range of charities. They have completed food bank collections and sponsored sporting events, such as the Wigan 10K and Born Survivor to raise money for an Employee's son who required a sports wheelchair. The company's giving nature is uncapped, with 30 packs being made up for a local school to deliver to another school in Sowetto and 300 shoeboxes being delivered to a Manchester homeless charity. Adactus's employability programme ‘Step Forward' is to support residents and their families into training, employment and learning. The company is engaged in a range of programmes to tackle worklessness both internally and with other providers for their general needs housing stock, hostels and supported housing. The Adactus Young Unemployed Persons Project, jobs clubs, gradate schemes, apprenticeships and a work experience programme all add to Adactus's continued commitment to getting people into employment, with the team taking referrals directly from residents and also from other departments.

Last year saw the introduction of a free healthy breakfast bar three days a week, where staff can consume juices, smoothies, fruit and even healthy breakfasts. Throughout the year on the remaining two days 4com offer a salad and noodle bar in the Summer and a soup bar in the colder months. These are free of charge to employees and all healthy options. The company also have had a masseur in the office to relieve back and neck problems and improve posture, as well as free flu jabs for office staff and flu jab vouchers for remote workers. More recently, as part of their annual '4Com's Biggest Loser' campaign, they have linked voluntary staff weight loss with money donated to the Foundation. They regularly invite a nutrition and weight loss coach to provide dietary advice to staff members. The latest initiative they have at 4Com is the introduction of a 'Chill Out' area away from the hustle and bustle of the business, where staff can relax in a quiet environment away from the canteen or pool table areas. They are flexible with break times and maintain an open-door management policy to promote communication at all levels. The staff healthcare package includes confidential counselling as required. As a first this year, the telesales staff have received emotional intelligence training from an external specialist to enable them to control their own mind set and resilience more effectively.

4Com plc's Senior Management Team have been part of the organisation for many years and still like to promote a family feel, despite a continuous increase in its staff base. There is a constant commitment to engagement at all levels and rewarding staff for the contribution towards the success of the business. The business has a culture of 'Excellence at Everything' and there is always the investment of funding or other resource-support for training, research and development, as well as any infrastructure required to do the very best they can. The Best Companies survey acts as a benchmark regarding engagement and wellbeing of staff is at the forefront of everything 4com do. The monthly 'Free Food Friday', company update and staff awards engage staff at all levels and the lunch that follows gives them exposure to senior management. The Chairman and MD Daron Hutt was present at Tough Mudder South West to witness 41 members of his staff tackle the gruelling course for charity, seeing first-hand the camaraderie and all-round effort required to be successful. Every three months a video card is produced and posted to employees and their families detailing the company's achievements over the last quarter, what the next quarter holds and any charity/community updates. This is particularly useful for those remote workers who rarely get the opportunity to attend the 'Free Food Fridays'.

ZPG's Leadership Team are heavily involved in the induction process for new starters. The CFO attends the company's Sales Conference and helps the remote teams understand the values, focus and mission of the business. The Leadership team also run, "An audience with..." sessions, which help provide those who are interested with a greater understanding of, and insight into, other areas of the business and is great way for those within the Leadership team to share their knowledge. The HR Team, including the Group HR Director, have designed and run a first day induction to help staff understand the company's culture, values and ways of working so they can quickly integrate into the company. To ensure they hire people who fit their culture and values and develop onward through their career they utilise a psychometric tool, which provides us with indepth profiling and interview questions.

The regular All Hands meetings encourage adoption and alignment of the company's mission, vision, values and purpose. Together with teams working on these areas specifically relating to the work they do.

Annual salary review is linked to individual performance as assessed by appraisal process. The have introduced a comprehensive industry-leading benefits package, and give managers considerable flexibility to celebrate success and recognise staff efforts. They have Payday Friday – a simple but highly effective monthly initiative. On the last Friday of each month, they close the office two hours early, gather the whole company in the meeting space and crack open the beers (and wine) for an informal round-up of agency news. They welcome new starters, toast product launches and bid farewell to people who are moving on. Staff are then free to start the weekend early or to socialise together – which often means over 100 people descending on a local bar or outside space.

Zone encourages a collaborative culture, where open conversation is at the heart of what they do. As a result of growth over the last 12 months they have placed a huge emphasis on making office space as dynamic as possible. A newly acquired state-of-the-art office for the Bristol team has provided a fun, open-plan space which has helped shape the Bristol team's identity and boost morale. They have redesigned the London office to create more breakout spaces and informal meeting spaces. In both locations, a large kitchen space and numerous meeting spaces have encouraged more regular informal interaction between teams. This year they also launched an internal instant messaging portal, powered by Slack, which all employees have signed up to and are encouraged to use across teams and locations to encourage constant knowledge sharing and team interaction.

The second Wellbeing Event organised by YourCash was held in October 2014 for all employees. The company invited a number of guest speakers from various companies to talk to staff about their wellbeing needs. The event ran over three days with different topics and guests attending each day. The topics included; blood pressure checks, general lifestyle advice, stress management and counselling, nutrition advice, health coaching, holistic health coaching, Confidence with colours advice and belly dancing sessions. Healthy breakfast snacks were available throughout the three day event to all staff. The feedback received from employees regarding this event was very positive. Following on from our Wellbeing Event held in October 2014 the employee feedback gathered was that staff would like to have a series of sessions. Therefore, we engaged the services of a Life and Fitness Coach for a 12 week period earlier this year to provide weekly talks twice a week, on site, on a range of life and fitness issues. The topics covered included: Breakfast/Lunch/Dinner ideas, Goal setting, Desk Exercises, The importance of Protein, Natural Living, Office Nutrition, Stress Management, Positive Thinking, To do Lists, Top Apps, Gadets and Tools, Why Core is important, Why it is important to move while at work, The importance of sleep, The Importance of calories and How to deal with things when they are not going well. Overall feedback received from those employees who attended the sessions was very positive with a number of people deciding to sign up with the coach to continue their fitness and lifestyle programme in their own time.

The second Wellbeing Event organised by YourCash was held in October 2014 for all employees. The company invited a number of guest speakers from various companies to talk to staff about their wellbeing needs. The event ran over three days with different topics and guests attending each day. The topics included; blood pressure checks, general lifestyle advice, stress management and counselling, nutrition advice, health coaching, holistic health coaching, Confidence with colours advice and belly dancing sessions. Healthy breakfast snacks were available throughout the three day event to all staff. The feedback received from employees regarding this event was very positive. Following on from our Wellbeing Event held in October 2014 the employee feedback gathered was that staff would like to have a series of sessions. Therefore, we engaged the services of a Life and Fitness Coach for a 12 week period earlier this year to provide weekly talks twice a week, on site, on a range of life and fitness issues. The topics covered included: Breakfast/Lunch/Dinner ideas, Goal setting, Desk Exercises, The importance of Protein, Natural Living, Office Nutrition, Stress Management, Positive Thinking, To do Lists, Top Apps, Gadets and Tools, Why Core is important, Why it is important to move while at work, The importance of sleep, The Importance of calories and How to deal with things when they are not going well. Overall feedback received from those employees who attended the sessions was very positive with a number of people deciding to sign up with the coach to continue their fitness and lifestyle programme in their own time.

YCH' commitment to employee development is reflected in the amount of budget allocated to a variety of learning and development activities. Over £280,000 is allocated to professional training, ad hoc training, management development and conferences. Some 707 days were invested in training for the last financial year ranging from ad hoc one day events to degree and master level studies. YCH is in the middle of a 3 year leadership and management training programme which on completion will have seen 48 senior officers and managers attend. The programme modules support the manager's competency framework which aims to align the performance of managers across the company. HR take responsibility for arranging and promoting learning events on a corporate level (i.e. Health and Safety, Equality, Diversity & Inclusion). All training events are evaluated and reported to HR Committee on an annual basis. YCH try to employ a variety of learning methods to be able to engage as many people as possible. The most popular has been the delivery of EDI training by a theatre company.

In June this year YCH took part in a #ChallengeYCH scheme. In support of the charity, Mencap, a 5 day challenge of soil clearing, wall mending, tree cutting, fence erecting and flagstone laying commenced to create a new area for the children and adults who use the centre. Over 30 staff were involved at some stage of the project often working way beyond their contracted hours to ensure the challenge was successfully completed. Mencap have congratulated YCH on having improved the lives of those who attend the centre. The YCH Sports Bursary Scheme has been launched this year to provide funding support for people within our communities who may be excluded from sporting activities for reasons of cost. Potential beneficiaries may include individuals who are wishing to engage in a sporting activity for the first time, or those who are already established within their sport but are hoping to progress to a higher level. The objective of the Bursary Scheme is to provide support to those who are prevented from achieving these objectives, due to their personal financial limitations. Most recently a member of staff has asked members of YCH to support the charity, Young Epilepsy. The staff member has a personal connection to the charity and his request has been fully embraced by the CEO who is personally promoting the work of the charity and selling the charities goods to raise funds. The CEO has selected this this charity for his next marathon.

The company have dedicated internal communications specialists who work with their services to ensure that key messages are communicated to staff in ways that are suited to the various job roles in the organisation. Their intranet is updated on a weekly basis and followed up with weekly news alerts to staff to let them know what's going on. Their Chief Executive sends out a monthly brief with her key updates, also directors sends out their own brief to share updates at a local level. They have television screens displayed within all their office buildings and these show key messages and updates of what's going on at Wigan Council. They also have a text messaging service staff can sign up to receive key updates.

As the company aren't able to give local pay rises they have implemented an online benefits platform named my rewards. The platform is home to all of their local and national discounts and it helps to make their employees money go further. They reward staff that achieve 100% attendance through their attendance reward scheme. The rewards that are available include quarterly and accumulative cash prize draws, recognition letters and an additional paid leave. In addition the council runs an annual staff recognition award scheme named the 'Confident Council Awards' All nominees for the awards are made by other colleagues within the organisation. They have nine award categories this year that support their core behaviours. The awards are: - Apprentice of the Year - Customer Excellence - Giving Something Back - Innovation and Improvement - Manager of the Year - One Team, One Council - Positive Partnership - Staff Deal Ambassador of the Year – Wellbeing.

Since 2014, every existing and new Whitespacer is given a copy of the ‘You Rule Book'. Written and designed by Whitespacers, it covers the company's mission, vision, aims and values and it received a commendation at the Scottish Design Awards. Topics at the bi-monthly agency wide meeting are regularly linked back to the mission, vision and values and all briefs for any internal project or proposal must evidence how they relate to these three things. The values are embedded in the appraisal and 360-degree feedback process. It's not enough for colleagues just to succeed. It's how they succeed that is collated in feedback. Whitespace share their values with potential new clients upfront, and prior to pitches and tenders, they aim to arrange chemistry meetings to assess potential cultural fit. If Whitespace think a client will require them to work against their core values, regardless of potential financial value, they won't proceed, and they have a poster in the bar meaning even on Friday nights, everyone is reminded they need to ‘work hard and be nice to people'!

This Christmas will be Whitespace's third charity fundraising campaign. In their first year, the team of Whitespace Elves sourced an arcade grabber machine, and worked out how their clients could control it from their own desks to program the claw to grab and deliver presents. For everyone who had a go, the company donated £1 to charity, but for skilled operators who grabbed and delivered a present, Whitespace donated £5. This all helped deliver real presents to kids who might not have received anything else. With thousands of site visitors and hundreds of participants, in only two days, Whitespace were able to donate £1,670 to Forth 1's Cash for Kids charity appeal. In 2014, Whitespace started working with global charity Mary's Meals and they realised that by joining forces, they could increase the impact of their Christmas fundraiser. The company gave Whitespace time for free and some Whitespacers also donated their own personal time out of hours. The result was the ‘One More for Christmas campaign'. The cost of a typical Christmas dinner is £16 per person. But for just £12.20, Mary's Meals can provide food for a poverty stricken child in a place of education for an entire year. So Whitespace created a virtual Christmas dinner table and invited people to set a place for £12.20. In a month the company raised over £47,000 - enough to provide 3,300 children with a daily meal for a year. For Christmas 2015 Whitespace are planning to build on this success and reach a higher target.

Wessanen UK encourage everyone at their Beaminster and Camberley sites to take part in our local community. At both locations the company have developed strong links with local schools. With Hawley Primary School, (Camberley), Wessanen UK link in with the school curriculum to run a variety of interactive classes for up to 90 children, teaching them about the importance of nutrition and where different foods come from and what they look like. The class where they learnt and tasted the difference between cow, soya, rice and almond milk was hugely successful! At Beaminster, the company regularly visit local schools and colleges to excite pupils about the world of food manufacturing, talking to them about what we do, the roles and types of careers available. Wessanen UK also take part in IGD's (a food and consumer goods-focused research and training charity) annual “Feeding Britain's Future” initiative, helping 16-24 year olds to find careers in food production. Other community initiatives include supporting local farmers by buying fruit for the offices, and taking part in local fairs. Wessanen UK respond to a wide range of requests and fund-raising activities, including the Bridport First Responder Unit, Scouts, and Cancer Research UK - our Company Charity 2015. The company's community reach extends beyond the UK. As a Fairtrade company they support charities work across the world; in particular on tea estates from where the company's raw materials are sourced. Wessanen UK are RSPO (Roundtable on Sustainable Palm Oil) accredited and they support three CarbonNeutral projects in Madagascar, India and Brazil, sharing regular updates with employees.

Wessanen UK encourage everyone at their Beaminster and Camberley sites to take part in our local community. At both locations the company have developed strong links with local schools. With Hawley Primary School, (Camberley), Wessanen UK link in with the school curriculum to run a variety of interactive classes for up to 90 children, teaching them about the importance of nutrition and where different foods come from and what they look like. The class where they learnt and tasted the difference between cow, soya, rice and almond milk was hugely successful! At Beaminster, the company regularly visit local schools and colleges to excite pupils about the world of food manufacturing, talking to them about what we do, the roles and types of careers available. Wessanen UK also take part in IGD's (a food and consumer goods-focused research and training charity) annual “Feeding Britain's Future” initiative, helping 16-24 year olds to find careers in food production. Other community initiatives include supporting local farmers by buying fruit for the offices, and taking part in local fairs. Wessanen UK respond to a wide range of requests and fund-raising activities, including the Bridport First Responder Unit, Scouts, and Cancer Research UK - our Company Charity 2015. The company's community reach extends beyond the UK. As a Fairtrade company they support charities work across the world; in particular on tea estates from where the company's raw materials are sourced. Wessanen UK are RSPO (Roundtable on Sustainable Palm Oil) accredited and they support three CarbonNeutral projects in Madagascar, India and Brazil, sharing regular updates with employees.

Wellingborough Homes hold Annual Star Awards. At the annual staff away day, there is the Star Awards ceremony. Which is where staff can nominate their colleagues for awards that are chosen by Senior Managers. Some examples of the awards are: Rookie of The Year, Best Team Player and First Responder. All nominees receive a certificate and a congratulations from the leadership team, and the employee with the most nominations within each category, receives a prize at the ceremony during the away day and a photo with the Chief Executive, just like real award ceremonies! This is particularly effective because team member employees as well as managers, can nominate anyone within the Organisation. Plus, having the Executive Management Team presenting the awards at the away day, then shows the most recognition in front of all staff.

Wellingborough Homes hold Annual Star Awards. At the annual staff away day, there is the Star Awards ceremony. Which is where staff can nominate their colleagues for awards that are chosen by Senior Managers. Some examples of the awards are: Rookie of The Year, Best Team Player and First Responder. All nominees receive a certificate and a congratulations from the leadership team, and the employee with the most nominations within each category, receives a prize at the ceremony during the away day and a photo with the Chief Executive, just like real award ceremonies! This is particularly effective because team member employees as well as managers, can nominate anyone within the Organisation. Plus, having the Executive Management Team presenting the awards at the away day, then shows the most recognition in front of all staff.

Weber Shandwick have provided a comprehensive learning and development program via a blended learning approach comprising classroom instruction, webinars and online delivery, self-directed learning, on-the-job training and external development support. As an integral part of their Employee Value Proposition, they are providing a variety of training in more flexible ways to meet the unique needs of employees, with 24/7 availability. This year Weber Shandwick launched the Digital University – where Digital experts host training, with curriculums to teach employees at all levels community management skills, content development, social crisis management etc. In addition, weekly updates keep employees up to date with trends and developments in the Digital arena, whilst weekly picks from the company's e-learning platform advises their people on pertinent up-to-the minute training ideas. In addition, the company host fortnightly talks. Weber Shandwick also launched podcasts with inspirational speakers from well-known digital leading companies. In addition, there are workshops on pitching, creativity, digital, strategy, analytics and communications, along with the company's rolling ‘key skills' training covering subjects such as line management, negotiation and writing skills, project management and a suite of finance/commercial skills courses, open to all employees.

All new joiners at Weber Shandwick are invited to attend a bi-monthly CEO breakfast which provides a full overview on the company including its history, details on the vision, mission and values, the company future goals, leadership team, clients and global network. The CEO gives all attendees the opportunity to ask any questions they wish. There is a company induction too, where HR take all new joiners through the company's approach to people encompassing Weber Shandwick's learning and development ethos and programmes, appraisals, career paths and how to get career support.

The company has participation in the Global Corporate Challenge with www.gettheworldmoving.com. Teams of seven from companies globally participate in the 16-week programme. GCC focuses on encouraging people to increase their daily step count from 3,000 steps a day to 10,000 steps per day. There was a marked increase in lunch time walks, weekend hikes and cycling to work over the summer. They have implemented a technology suite which enables extremely easy home working. Employees have a full range of telephony and video conferencing tools (UCOffice, Skype for Business) and webinar facilities (GoToMeeting) to enable them to work together remotely. Their remote access facilities are second to none, with no tokens/cards required, laptops simply link to employees' broadband with a direct link through to Version 1. Microsoft OneDrive and SharePoint tools allow them to share and work together on documents and proposals seamlessly. All of these tools mean that whether an employee is working from home, from a different office or from a hotel, they have the same easy Version 1 technology experience. This considerably reduces stress and time overheads.

The Version 1 Profit Share is paid quarterly to all eligible employees. This is dependent on them achieving quarterly targets on all three sides of the triangle, namely customer satisfaction, profitability and employee engagement. Maintaining the focus and momentum on these quarterly targets has been a key driver of their success. On average 95% of employees meet the eligibility criteria and payments translate into between 20% - 25% of net profit being shared with employees. The profit share scheme remains one of their biggest ways of saying thank you as each employee receives a letter outlining their quarterly profit share and the total for the year to date. In addition, each letter is personally signed by their COO includes some personalised messages. In 2014, they introduced the Version 1 Growth Share Scheme. This is a share scheme which allows managers to share in the company's growth and for them to become real shareholders. This provided them with extra meaning and connection and has led to 25 additional people actively engaged. In addition to paying for employee referrals, they also offer cinema nights, restaurant vouchers and concert tickets to those who refer someone who is interviewed (even if they don't result in a new hire).

The company are approached on a regular basis for overnight stays/dinners for charity raffles & prizes. In the past year, they have supported Hospitality Action, Action Against Hunger, Amar International, NSPCC, CRY, Great Ormond Street, UNICEF and The Royal Hospital for Neuro Disability to name but a few. They currently work with Street Smart at Grain Store and Sleep Smart at the hotels; they add £1 to every bill, which in turns goes to the charity. A MacMillan Cancer Day was held at one of the local hairdressers, they happily provided the cocktails and team to serve them! They work with Global Generation at Grain Store and purchase all the edible plants & herbs through them, this is in line with their sustainability policy.

The company are approached on a regular basis for overnight stays/dinners for charity raffles & prizes. In the past year, they have supported Hospitality Action, Action Against Hunger, Amar International, NSPCC, CRY, Great Ormond Street, UNICEF and The Royal Hospital for Neuro Disability to name but a few. They currently work with Street Smart at Grain Store and Sleep Smart at the hotels; they add £1 to every bill, which in turns goes to the charity. A MacMillan Cancer Day was held at one of the local hairdressers, they happily provided the cocktails and team to serve them! They work with Global Generation at Grain Store and purchase all the edible plants & herbs through them, this is in line with their sustainability policy.

Earlier this year, every team in the company took part in a team building training session called 'Building Incredible Relationships'. The sessions explored team members preferred styles through Myers Briggs profiles in order to help them better understand themselves, others in their teams and how they worked. With a view to helping people better manage their stress levels and maintain optimal personal performance, the sessions also explored which behaviours, situations or interactions might provoke positive and negative responses in people. It encouraged people to share these with colleagues and helped them identify strategies for maintaining positive personal performance. The sessions also introduced a common language for people to use to help colleagues understand and support colleagues when they responded negatively to behaviour, situations or interactions with others.

UKTV's Management Academy is now in its fourth successful year. This is the company's bespoke 12 month programme for colleagues new to people management that gives them the skills, tools and confidence to be great people managers. This extensive programme covers topics such as coaching & feedback, employment law, diversity and developing teams. All participants have a 360 feedback process at the beginning and end of the programme which gives them the chance to reflect on their own progress during the year. There are 14 participants this year, which is the most yet, and the programme has gained real kudos across the company with people very keen to nominate themselves. Each year they celebrate the achievements of the participants with a 'Graduation Ceremony' at all staff meetings where they receive their certificates and a bottle of fizz!

Senior management are required to adhere to TotalMobile's core 'People Values'. These are 6 behaviours that were identified as being core to the success of the business. The company recognise that while skills are important to the organisation, so too are the behaviours and attitudes that their people exhibit, in every position. The company refer to these as the ‘HOW' in terms of how they achieve their objectives, not just ‘WHAT' they achieve. The 6 values include how: They need smart people with the right attitude, they are all committed to continuous learning and improvement, and they support their people through the performance culture. Reward people for excellence and are socially responsible To reinforce the importance of the values, the Top Team of senior managers took part in a video which promoted the values and explained their importance. Senior managers and staff are measured against adherence to these through the performance review process. Where there are not being exhibited, then an action plan is agreed to address the shortcoming. In addition to this all managers must exhibit separate 'management and leadership values which include: I support staff and manage their performance, I make decisions effectively, I empower staff to come up with solutions to problems, I behave with integrity and treat people fairly and consistently, I treat people with respect and with empathy, I am approachable. Again, these are reviewed during performance reviews and remedial action taken where necessary.

Senior management are required to adhere to TotalMobile's core 'People Values'. These are 6 behaviours that were identified as being core to the success of the business. The company recognise that while skills are important to the organisation, so too are the behaviours and attitudes that their people exhibit, in every position. The company refer to these as the ‘HOW' in terms of how they achieve their objectives, not just ‘WHAT' they achieve. The 6 values include how: They need smart people with the right attitude, they are all committed to continuous learning and improvement, and they support their people through the performance culture. Reward people for excellence and are socially responsible To reinforce the importance of the values, the Top Team of senior managers took part in a video which promoted the values and explained their importance. Senior managers and staff are measured against adherence to these through the performance review process. Where there are not being exhibited, then an action plan is agreed to address the shortcoming. In addition to this all managers must exhibit separate 'management and leadership values which include: I support staff and manage their performance, I make decisions effectively, I empower staff to come up with solutions to problems, I behave with integrity and treat people fairly and consistently, I treat people with respect and with empathy, I am approachable. Again, these are reviewed during performance reviews and remedial action taken where necessary.

The company invest in external training and ensure they have the tools needed to drive sales and get the most from their teams. Managers have regular reviews and clear objectives to ensure clarity and success day to day. The company celebrate all successes within their brand.

The company offer site massages for staff and more flexible working options including more home working when needed.

At Thomas, they practice what they preach, they are in the business of developing people, and this is also our number one focus with employees. The people development programme, My Thomas Development, uses assessments to support the development of their employees, and ensures that managers are consistently holding 1-1 meetings and reviews. The company offer secondments with other departments or international partners, fund external training, and runt their own internal training courses, which are created in response to development needs. A whopping 25 of the 118 employees have been promoted this year alone, which is testament to the quality of the development programme.

The company values were created through an exercise at the company-wide conference at the beginning of 2014. The company elicited from staff personal values that were common to the majority of employees and used those as a basis for re-writing their company values. Through inclusion and clear communication, our staff are now able to live the Thomas values through their work. These values formed the basis of the company awards categories, and have been introduced to all performance review templates. The company recently held a 2 day strategy meeting to plan their strategy moving forwards. They have significantly increased their ambitions for the future, changing their target from £50 million to £250 million.

The company don't do anything innovative but the general level the of support they provide their employees with is fairly unique for the sector.

The company work with their Senior Associates each year who are the talent for the future and each year they decide upon and run a project within the firm which is linked to strategic objectives. It is a great way to develop their leadership and project skills whilst delivering on important employee engagement initiatives. For example in 2013/2014 they ran a campaign called your voice where they held lunch time sessions with the staff without management present and gathered feedback and ideas for improving recognition. These results were presented to the leadership team and many of those ideas have been implemented in 2014/2015.

The company run regular "off sites" for teams in the business. For example, once a quarter the Internal Comms team organises an IT team offsite. This will involve all 100+ members of staff from IT. The event usually takes place in the purpose built auditorium and in the staff restaurant and takes a full afternoon. Typically it includes: Information share - members of various team or project groups will present short updates on their project and share learnings. The company survey staff before the event and ask them to put forward topics that they would like to know more about. They also have non IT speakers, such as the MDs of the business units, who will come and talk about their plans for their business. Ideas generation - the teams will split into groups to brainstorm a particular topic and will then present back Team building - usually some sort of game-based team. The company deliberately engineer the teams to bring together people who don't work together day-to-day. Social, each event ends with beer / wine and pizza being served in the staff restaurant. At the end there is a follow up with another survey to assess the event.

For many years Think Money Group has been a Platinum payroll giving provider. However, this year the company decided to move away from Charities Aid Foundation to a new scheme administrator, Give All. There are three main advantages: Give All doesn't charge a fee so all donations make it to the charities; Give All operates entirely online and staff can administer their own accounts and, finally, Give All distributes money to charity with 48 hours rather than weeks. To make the move the company have to get staff to sign up to Give All. The company automatically set up their accounts with Give All - all they needed to do is to login, confirm their charities and confirm their donation amounts. 82% of staff did just that - matching the number that donated on the old system. In fact the company asked staff to increase their donations and many did - so they now give more than ever each month. After many years of supporting Seashell Trust in Manchester staff voted for a new local charity this year - Cash For Kids. Through Cash For Kids the company can support deprived children across Greater Manchester.

Managers hold monthly 1-2-1 meetings with their employees where learning and development is discussed. Employees are able to request financial support for training which will enhance their knowledge and skill set for their role. The company also offer in house training such as the company induction, email management and training specific to roles and divisions in which attendance is mandatory for all employees.

Managers hold monthly 1-2-1 meetings with their employees where learning and development is discussed. Employees are able to request financial support for training which will enhance their knowledge and skill set for their role. The company also offer in house training such as the company induction, email management and training specific to roles and divisions in which attendance is mandatory for all employees.

Location swapping between the Leeds, York and Harrogate offices is a very effective practice that the company undertake with their staff. Each month a selection of members from each sales team swap seats with a colleague in a different location for between a day and a week. This system of locations swapping has multiple benefits including; spreading best practice; increasing interaction between teams; challenging the ‘norms' that are created at each location by showing a different way to do something and creating meaningful relationships with colleagues that otherwise would only ever happen on email or at team gatherings. This practice also removes barriers of communication, because staff have worked alongside the people they are talking to, enabling a smoother flow of information. This practice also applies to managers, with members of the account management team working from each of the locations for at least one day per month. This allows the sales team to see/feel/hear what happens with the new customers that they bring on, as well as increasing the flow of feedback to and from the sales team and the account management team.

Business director Adam Walsh is responsible for developing and coaching managers via their personal ‘road maps'. He makes sure that those managing non-commercial departments fully understand how their work impacts on the wider business performance and in the achievement of the main business goal of £5m profit target by 2018. Adam is mentoring Nicholle Anderson and Steven Kershaw, customer service and credit manager respectively, with the aim of further developing their commercial awareness. To this end, they are involved in budget and profitability discussions and they also contribute to the development of the general business plan. TRFC is committed to investing in external training for their team and they collaborate with leading institutions. Three managers have been accredited this year as members of the Institute of Leadership and Management. The programme focuses on how coaching can improve an individual's performance and confidence by harnessing their own knowledge.

The Regatta Group prides itself on the level of internal promotions with the majority of management positions being from within the business. New and existing managers are able to go on a bespoke programme called Journey to Management Excellence. This has been specially designed to give managers (or refresh) the knowledge of certain tools that will help them manage their teams better. The programme has been positively received by all the managers that have been through it. Senior managers act as mentors for new and less experienced managers which has had positive results. The company also conduct internal training, topics so far this year have included managing change, having difficult conversations and setting objectives.

As well as the initiative details in section 5.5 the Company offers free fruit in logistics and head office, there are health checks available through local council gyms and we provide prostate and breast screening to employees in their 40s who would not qualify for NHS screening. Company walks are an opportunity for people to exercise in work time. The onsite restaurant cooks healthy meals every day with calorie count and fat content published so that people can make informed choices.

Team interaction and communication is very much an intrinsic part of day-to-day company life. The company have always recognised the importance of getting everyone together so have built a forum for this around Friday lunchtime. Every week free food and drink is provided for everyone in the reception area. As well as sharing lunch together they use this opportunity to update employees on news: To celebrate new business wins; to recognise those that have gone ‘Above&Beyond'; to share work. But most importantly to keep everyone updated. The company believe the best teams are built when there's total transparency. Communication is key to this whether to celebrate success or to ‘dig deep' and move on from a more challenging experience. In addition, training sessions will typically bring people from across the agency together. The company host fortnightly 'Well Red' sessions for the whole agency where industry professionals come in to share their areas of knowledge & expertise. Other training sessions vary from all company day sessions to smaller bits of training typically attended by between 3 and 10 employees. Less formally there are two company parties each year: The Summer Party and Christmas Party. The second would typically be expected, but the first is the company's opportunity to give something back.

We want to be recognised for our inventive and charitable contribution to the community-boosting the morale of employees, the pride of clients and the respect of peers. Since January 2014 we have raised £27,130, smashing our 2 year ambition of £20,000! Through our “80 Days To Change The World” initiative, we will have given 600 hours of our time by the end of the year to support young people faced with difficulties, to give them the best start in life. This has included creating advertising and PR campaigns for Whizz-Kidz and Asylum Aid as well as volunteering with “Hackney Pirates”, to develop young people's literacy skills and confidence within the local community. This year, we have continued to reduce the spend on our agency “Friday Fun” lunches, breakfasts and drinks by £1 per person, per week, helping to give an extra £60 a week to our nominated charities. Our agency Tuck Shop recently celebrated its first anniversary and since its launch in August 2014, we have chomped through 4000 chocolate bars, ice creams and packets of crisps to raise £1,000 for our chosen charity! On 11th October 2015, 8 employees took part in the Royal Parks Half Marathon in aid of Ambitious About Autism and are on target to raise over £5,000 for the charity. A silent auction and quiz has also been set up by employees to raise an additional £1,000 for the cause.

The whole reward and recognition package at Havebury includes a wide range of benefits. These are written up in an A-Z guide so that everyone is clear on what is provided. In addition to flexitime, these included: above average holiday allowance (26 days excluding Bank Holidays, with an additional 4 days for 5 years of service); the facility to buy or sell days holiday (up to 5 days per year) to enable more flexible management of time off work; cashback scheme through Havebury Saver within a wide range of stores, enabling staff to make savings of up to £1,000 per year and to maximise their income/salary; Simplyhealth health insurance scheme (which includes an employee assistance scheme, access to face to face counselling sessions and health screening); flu vaccinations available on a voluntary basis to all staff to reduce the risk/exposure to flu related absence; reduced membership to local gyms to encourage wellbeing and healthier living; lone worker scheme (through a pendant that dials a support number for employees while they're at work or carrying out work related duties); occupational health reviews as needed; social events fund; and 3-6 month sabbaticals after 5 years of service enabling staff to take a sabbatical.

In December 2014, Havebury was celebrating being awarded Investors in People Silver accreditation. The assessment demonstrated that Havebury met all the requirements for the Investors in People award. They achieved a silver accreditation after going beyond the required standard to meet an additional 87 indicators from the wider Investors in People framework. The assessor comments positively on the ongoing commitment to developing their employees skills and their focus on customer service. “There is a range of opportunities for everyone to develop leadership capabilities. Potential managers have access to management development activities and there are opportunities to act up in a role, lead on improvement projects and lead on a specialist area and share expertise with others, everyone is very committed and dedicated to Havebury's overall purpose and priorities and was keen to help in whatever way they could to support improvements. They are extremely proud to work here.”

The organisation work with a company called Lifetime Training, to offer their employees NVQ equivalent training in management and catering roles. This is available to anyone without prior higher education qualifications, and who has lived in the European Union for the last three years. There are strong opportunities for employees to grow and develop with The Good Eating Company. When recruiting they look for general assistants with the potential to become supervisors, supervisors with the potential to become managers and managers with the potential to become operations managers. Many of their most successful employees started work with them at a junior level. Their Head of Operations, and the three Operations Managers all started working for the company as general café assistants.

The organisation work with a company called Lifetime Training, to offer their employees NVQ equivalent training in management and catering roles. This is available to anyone without prior higher education qualifications, and who has lived in the European Union for the last three years. There are strong opportunities for employees to grow and develop with The Good Eating Company. When recruiting they look for general assistants with the potential to become supervisors, supervisors with the potential to become managers and managers with the potential to become operations managers. Many of their most successful employees started work with them at a junior level. Their Head of Operations, and the three Operations Managers all started working for the company as general café assistants.

The BIO Agency has an office dog called Philip. Research has shown that having a dog in the workplace reduces stress and this is certainly the case at The BIO Agency. Philip is a well-loved member of the team and provides an opportunity to de-stress during times of pressure. They offer some really nice perks, like a gourmet breakfast delivery once a week for the whole agency and personalised Hummingbird Bakery cakes on birthdays. After work the breakout space turns into a cocktail bar with one of the employees mixing a menu of freshly made cocktails. This boosts interaction and is a positive and rewarding way to end the working week.

The BIO Agency has an office dog called Philip. Research has shown that having a dog in the workplace reduces stress and this is certainly the case at The BIO Agency. Philip is a well-loved member of the team and provides an opportunity to de-stress during times of pressure. They offer some really nice perks, like a gourmet breakfast delivery once a week for the whole agency and personalised Hummingbird Bakery cakes on birthdays. After work the breakout space turns into a cocktail bar with one of the employees mixing a menu of freshly made cocktails. This boosts interaction and is a positive and rewarding way to end the working week.

At Texthelp they believe it is desirable to have rounded individuals who have an active and interesting life outside work. The personal development policy feeds into that by encouraging the development of new non-work related skills and talents. The company have two kitchens which are stocked with fresh healthy food twice per week. This is provided free of charge by Texthelp and is available to all staff. Staff are encouraged to eat healthily and live an active life. Additionally each year Texthelp works with a pharmacy to provide free health checks for all staff along with an option to receive the flu vaccination.

As a mission driven company, the wider social issues of literacy improvement, digital inclusion and accessibility are key drivers for the company's overall activities, and they promote and champion these ‘causes' as part of their daily business. In terms of charitable fundraising, Texthelp have supported several charities including Camara, Northern Ireland Children's Hospice and Mencap. There have also been collections organised for local food banks and both the Calais and Kos appeal's. Fundraisers include Pub Quizzes to raffles and Bake Off's/Cakes Sales to Car Boot Sales. There was also a Valentine's Day party, silent auction, secret santa, scary face competition and Christmas dress up. Staff have taken part in zip lines, abseiling, marathons and various fun runs including Race for Life and Colour Run which support local charities.

Regular individual Manager/Director meetings. Review of Business unit performance. Analysis of relative strengths and weaknesses, review of additional resource and training needs identified to enhance management skills. Ongoing review of Managers immediate and long term aspirations and identification of a pathway to ensure that these are attainable within the business model.

Essentially to convey the message that they are a unique company, large enough to provide opportunities for future career development yet small enough to recognise and care about the wellbeing and success of every team member.

It is not necessarily innovative but the company's CEO lives and breathes the core values and leads by example in his interactions with all employees. There is a giant poster in their office displaying the values and the company send a postcard of the same design to all new starters before they join.

The company take time to recruit employees who they feel will thrive in their fast-paced business and gain many benefits from it. In return, they devolve responsibility very quickly and support employee's development as they grow in their roles and take on new tasks. The company have taken a decision as a business not to follow a formal development process. Instead they coach employees day-to-day and allow them to move around the business taking on different roles to expand their skillsets and flourish in areas they enjoy. There is an internship programme through which the company found some of their most long-standing employees, including the very first! The company also run an entrepreneur programme for employees who want to go on to develop an area of the business. Examples include an employee who has created and launched their very first made-to-order sofa business; another who is in the process of launching a mattress offering in partnership with boutique hotel brand Mr and Mrs Smith; and an employee who joined to set up a Designer Platform which allows the company to support up and coming designers. There is also a Training and Development budget available for employee-directed learning. Examples of where this has been used include language lessons for employees working abroad and support enabling the CEO and CFO to join the LSE's Elite Programme.

The company provide English language classes for the Housekeeping department.

The company's Senior Management team operate an open door approach and very visible within the organisation.

The senior management team sit within the main office, this makes them approachable and engaging both on a personal and professional level. As a team they are constantly looking at new ideas and innovations to help move the business forward. They have recently been experimenting with Google Glass. The team regularly communicate their thoughts and ideas in a clear and none jargon fashion and encourage feedback and suggestions on these. They will regularly arrange lunches and dinners with the teams across the business and use this as an opportunity to engage personally and professionally.

They have offered CIPD support for their Learning and Development advisor; this was funded along with time away given to attend the course and to work on assignments. The company has also provided support to members of the finance team with their ACCA and AAT qualifications, affording them time off for study and funding. 23 people are working through an NVQ to achieve Cert CII which is supported with time within work being allocated to revision time, study text and support with exam funding. An employee-driven track called Level Up organise regular sessions which are delivered by employees who possess knowledge, skills and talents that they want to share with the whole business. These sessions range from product design, UX, Pensions and Investments, how insurance pricing works, building a robot, magic for beginners, creating phone apps, how the organisational contact centre works, what the CEO does in his job, to name a few. This is supported by making sure that people have the time to pursue their own development, they engage staff by encouraging them to share their skills. It makes the culture collaborative and allows people to pursue areas of interest as well as understand each other's job roles.

The company have two 5-a-side football teams and a netball team that are free for all staff to join. They also offer discounted memberships at Virgin Active and Fitness First Gyms which is available to all staff. SilverDoor provides on-site shower facilities that staff are able to use after attending the gym or cycling into work. Employees can join the cycle to work scheme which allows them to purchase a bike using a company interest free loan which they are then able to pay back monthly over the following year.

The company have two 5-a-side football teams and a netball team that are free for all staff to join. They also offer discounted memberships at Virgin Active and Fitness First Gyms which is available to all staff. SilverDoor provides on-site shower facilities that staff are able to use after attending the gym or cycling into work. Employees can join the cycle to work scheme which allows them to purchase a bike using a company interest free loan which they are then able to pay back monthly over the following year.

In 5 years' time the company aim to be twice as big and twice as profitable with both existing and new products, and intend to double the amount of staff they currently have. Helping you make a difference™ is about using the values that they have listed through demonstrating their behaviours by behaving in a way that demonstrates the belief in the 8 values. The company's mission is to adapting our behaviours to match our beliefs.

The company recently created a new breakout area for all staff to use. ‘Our House' incorporating ‘The Lounge' is a space for everyone to relax and unwind during their lunch break. It is a relaxed and inviting area, with the opportunity to catch up on some daytime TV or to share a game of pool or table tennis with their colleagues. This room can also be used as an informal relaxed meeting room. This is something that the company have introduced to help enhance the wellbeing of their employees. They have also installed subsidised vending machines containing healthy snacks along with better coffee machines. The company offer subsidised eye tests for all staff and free hearing tests for those employees who are exposed to a noisy working environment. They try to accommodate flexible working hours where possible and have offered for some office based employees the option to work from home. The company offer a fully expensed company car for the sales executives, which includes funding fuel for both work and personal use.

Sentinel Housing support all of their people to grow and develop personally and professionally. The company offer a blended approach to L&D, recognising that everyone has a preferred learning style and if they can tap into that the L&D will be more effective. One great example of how the company have supported employee development is a restructure of their front line operations to create a tier of team leaders and to appoint all posts from internal candidates. This came about from staff consultation. Many comments were made that the company's hierarchical structure was too flat so there were limited opportunities for upward career development. Sentinel Housing took this feedback seriously and subsequently restructured their neighbourhood and customer services teams to create 7 team leader roles. The company appointed all posts internally and set up a L&D programme for all to attend. They also developed team leader competencies and a reward structure that gave incremental salary increases as competencies were reached. This has had a hugely motivational effect on the organisation. Firstly it demonstrated that Sentinel Housing do take feedback seriously and it showed that they value their staff and are prepared to invest in them. So the heightened morale extended beyond the individuals who directly benefitted from the restructure. And now some of those people feature in the company's succession plans to be future managers of their business.

Sentinel Housing have a variety of learning & development programmes that support their managers at different stages of their development. This includes formal training, mentoring and coaching and toolbox talks. All newly appointed team leaders and middle managers attend management skills training run by the Corporate Coach Group. This ensures that the company have a consistent approach across all management disciplines. Further training is given to meet individual need. Individual L&D plans are developed and agreed between manager and individual taking into consideration current level of skill and career ambition. Sentinel Housing group also provide training to help us meet our corporate ambitions and strategies. This year the company focused on coaching to improve staff empowerment. For staff to be truly empowered they need to be capable and confident. Coaching reinforces learning and is the best way to build confidence so our staff will take decisions at the lowest level. Monthly toolbox talks are run by the company HR Team. They are a useful refresher for the management skills used less frequently; absence management, capability management, disciplinary & grievance, selection interviewing etc. Sentinel Housing Group senior managers are currently on a leadership programme with Ashridge Business School – ‘Leading the Difference'. The company are identifying the leadership style they need to keep their business highly successful against an external environment that is very challenging for housing associations.

The company have embarked upon a strategic communications programme that makes homeworking real, with clearly articulated benefits for organisations, their customers and the employees that serve them. They are involving their people in this – from videos and company bloggers to contribution to PR activity – and all this is underpinned by an active social media programme.

The company believe that their shift flexibility is a key benefit. Employees have to work a number of pre-agreed core hours, but are then free to select hours that give them a good work/life balance. This means that they have predictability of working hours, but also flexibility if they need to have a special day out with the children or simply make a doctor's appointment. The company's technology also supports shift ‘swapping' which means that employees can reach out to colleagues to swap shifts, giving even more flexibility to achieve the best work/life balance.

Their vision as a business is to become a global provider of investment property brands, renown in each market they serve for their ability to successfully align investor returns with brands that exceed end users' expectations. Their values centre around their team members being committed to excellence, always demonstrating integrity and showing respect and being passionate, active and take pride in everything they do. Their esteemed management team do this from leading from the front and demonstrating superior conduct and professionalism. The management team acknowledge the success and talents of individuals but also realise that true excellence is delivered through the combined efforts of team members so rewards tend to be team based, such as department trips to Dubai. This also enables global teams to meet and interact which cultivates a positive working relationship.

Every Monday morning at 8.45am every team member meets in the sales office for a kick off meeting. The London team skype in from the office so that all team members know what is happening across the UK. This boosts motivation for the week and allows all departments to update the rest of the company with the main highlights from the previous week and what they are looking forward to that week. In addition to this and to encourage interaction between departments and offices, Select Property Group holds regular social events both in and out of work time to allow all team members to participate, regardless of personal circumstances. Examples of this have been a series of summer lunch parties at both the Alderley Edge and London office – Paella Day, BBQ Day and Pizza Day are just three examples. All events are run simultaneously in both Alderley Edge and London with group images and video calls made in real time in order for the two offices to bond.

Enabling Your Potential -Ethics of coaching and developing so people know where their future is within the company.

Impact Awards - A global award programme celebrating the positive impact on clients, each other, and the world. Core Value awards, Buddy Awards, Bonus

Aside from their fixed and regular reward initiatives like the Employee of the Month award, Xtra Mile programme and end of year Red Lion awards, which are voted for by colleagues and directly reward staff performance with tangible benefits of up to £1000, they have worked hard to develop one of the most diverse and comprehensive benefits packages in their industry. Part of their benefits sees the company curate a programme of cultural events called Freshly Squeezed, which aims to cater for the ‘whole person' by offering a wide range of topics. Staff are encouraged to get involved at their leisure and within work hours to develop new skills. This gives staff the opportunity to take a break, with the intention of feeling valued and making Rufus a rewarding place for them to come to work. Rufus have had fantastic feedback from both permanent and freelance staff who say they haven't seen such a wide-ranging and unique initiative at any other agency. Their benefits seek to reward staff with everything from time off to discounts on leisure activities (1 free cinema ticket for Vue and Cineworld each week; 40% off British Airways flights; 25% off Eurostar) to looking after their physical and emotional health and wellbeing. On a daily basis, if people need to work late to hit a deadline, they'll be provided with as much beer, pizza and ice cream as they can manage!

The company's brilliant office space plays a big part in promoting collaboration. Double height ceilings and multiuse furniture solutions make it an extremely flexible place to work. All employees are provided with a MAC laptop on arrival, so everyone has freedom to hot-desk. They offer plenty of desk space, sofas and amazing break-out areas for people to have informal meetings and brainstorm. They also have a dedicated canteen/lunch area in the basement where staff can gather over lunch, or break off to one of the snug areas fitted with sofas and soft lighting for more relaxed chats. Rufus knows the importance of taking time out together. Each team has an allocated budget that they can use for social activities. In addition, the events team Freshly Squeezed puts together a bespoke programme of monthly classes and events to help motivate and inspire. These include everything from shoe design, sushi making and movie nights – this means many opportunities to work together with colleagues in smaller groups. They also run regular clubs, including Wine club and Book club. Their Party Animals team also organise lots of opportunities for teams to bond outside of work. Every month, they run an initiative called “Life Lessons With…” These are a fortnightly team challenge where staff nominate a topic, then get together and present their understanding of the topics to each other. In addition they run monthly ‘Masterclasses' - show-and-tell sessions designed to share with each other the work in their respective areas.

They sit in an open plan office so they are with the rest of the team. They know everything there is to know about the brand. They have an "open door" policy when it comes to asking/answering questions. They are extremely approachable. They live and breathe the company. They take ownership.

They sit in an open plan office so they are with the rest of the team. They know everything there is to know about the brand. They have an "open door" policy when it comes to asking/answering questions. They are extremely approachable. They live and breathe the company. They take ownership.

Rocket Fuel have a Town Hall teleconferencing meeting with all their offices worldwide to communicate the company vision and strategy.

Rocket Fuel HR team provides one to one coaching for people managers and offer fortnightly people focused coaching meetings for new managers recently promoted. They have a management mentoring programme of junior staff members on industry knowledge and technical which gives them experience to learn and coach junior team member. In Rocket Fuels Marvels Training programme they offer management courses to up skill managers with management tools, The following training is provided to all managers. Accelerated Feedback training, The versatile manager, Challenging conversations along with accelerated leaders programme to up skill their talented employees in the business to develop in their careers. HR also work with people managers to set out quarterly objectives for their team members, to support them in providing challenging and measurable objectives that are non revenue focused. Rocket Fuel also carry out a twice a year performance review of all employees allowing managers to fill in a self evaluation form along with feedback provided to them directly by their managers in a formal performance meeting. The strong culture in Rocket Fuel is team work and everyone working together to achieve the business success.

The One Riverside Annual Training Plan & the launch of ‘Learning to Lead.' 100% of employees have an annual performance appraisal, containing a two-way discussion between employee and manager to evidence competencies and objectives. Training needs are identified and agreed. This forms the basis of Riverside's annual training plan. Each employee reviews development through a regular 1-2-1 meeting with their own manager. This training plan guarantees employees a range of elearning, workshop-based training, non-work related personal development opportunities, and the opportunity to apply for funded professional development – often with time off to study. All business areas have provision for learning adaptations, staff events and conferences and a continuous professional development. As part of this commitment and to provide the business with a bench strength of ‘ready talent to entry level line manager roles, the company launched a new talent programme called ‘Learning to Lead' – with applications open to those wishing to become ‘job ready.' This talentpool of 40 employees completed an assessment centre, 360 feedback, a series of skills, knowledge and behaviour workshops, heard from guest leadership speakers, and had unlimited access to a line manager elearning suite of modules. Each employee had a mentor throughout the 6-month programme. One year after the launch, 70% of employees in the programme had successfully been recruited into line manager roles, reducing our cost and time per hire and raising engagement with this talentpool and retaining their skills rather than lose them to other organisations.

Riverside has an in-house, bespoke, modular manager development programme called ‘Cornerstone'. This ILM accredited programme is mandatory for our over 400 managers and provides them with workshop based modules. Each module is highly participative and creative – with an onus on reflective review between modules to embed the learning through application of the learning back in the workplace. Cornerstone has won the 2015 Investors in People Leadership Development Programme of the Year. Feedback to the programme is consistently excellent and the theme of the programme is engagement through how to ‘inspire and challenge' by developing behaviours that will engage to drive performance and consistency in the business. The cost per delegate for the entire programme is £900 – an indication of the commitment to the managers who they know from previous Best Companies data to be the conduit to employee engagement at Riverside. The company utilise ‘Yammer' to build a network of delegates for Cornerstone – to share good practice, experience and challenges.

Ridgeons have a range of activities throughout the year as fundraising events for charity. All branches recently took part in the Macmillan coffee morning. Branches have also organised dress down days, sponsored cycle rides, dragon boat racing etc. A number of the branches will also respond to requests from local organisations for free building materials. Each branch has a separate community budget that they control. As a company they are also members of Business in the Community and take part in their Business Class initiative where they partner a local school. Ridgeons partner North Cambridge Academy and facilitate a range of events including mentoring students to learn about the world of work, providing pre-employment skills to students, offering work experience and have just introduced an annual competition for 13 year olds to design a display stand to be used in one of their branches.

Ridgeons have a range of activities throughout the year as fundraising events for charity. All branches recently took part in the Macmillan coffee morning. Branches have also organised dress down days, sponsored cycle rides, dragon boat racing etc. A number of the branches will also respond to requests from local organisations for free building materials. Each branch has a separate community budget that they control. As a company they are also members of Business in the Community and take part in their Business Class initiative where they partner a local school. Ridgeons partner North Cambridge Academy and facilitate a range of events including mentoring students to learn about the world of work, providing pre-employment skills to students, offering work experience and have just introduced an annual competition for 13 year olds to design a display stand to be used in one of their branches.

With a dispersed workplace across many time zones, digital collaboration is becoming a major part of RICS's regular working day. They are pursuing a ‘Digital Workplace' approach throughout the business. Skype for Business has been installed across all computers and is accessible via company mobiles. Video calls - Skype has transformed the support that colleagues receive through screen-sharing and allowing shorter catch ups to happen on demand. Facetime via screens is a great way for RICS to build stronger links across teams, with putting faces to (often very remote) names. Direct messaging – Skype DM capability allows immediate answers within meetings from absent colleagues, and has been used effectively to solicit questions during presentations and online training, allowing more voices to be heard and presentations to run more efficiently. VideoConferencing: VC facilities are in all the company's major offices and all staff can Skype into VC meetings using the BlueJeans bridge. This is great for large meetings with dispersed participants, and is allowing wider participation on big projects. Meetings can also be recorded and replayed later – this approach was used to support a big IT rollout this month with short ‘how-to' videos shared online. Sharepoint is increasingly used to enable project and teams to share information and work collaboratively on single-source documents. In-house ‘TED talks' are available to all teams and projects to host, before colleagues in their London office. They promote greater awareness and understanding of major initiatives. Selected talks now are filmed and will be shared via RICS' new intranet.

Managing Excellence is RICS' internal training programme, which is designed to encourage Managers to talk about their performance with their line manager, to identify strengths and gaps in performance, to create and own their own development plan and build capability as a people manager. The process has been designed to be flexible, so that workshops and other development solutions can be added and updated according to the company's organisational needs. This approach has also allowed RICS to package workshops into 3-4 day modules to be delivered globally, according to the needs of the management teams outside of the UK. They also have Elevate, a leadership development programme that is delivered over three, three-day modules designed for managers to take the next step from managing people to leading teams. It is based on three areas: Leading Self (self-awareness, emotional intelligence), Leading Others (transformational leadership) and Leading the Business (culture, vision and strategy).

Teams are encouraged to use communal areas to boost communication and creativity. Activities such as pool and table tennis are available as well as computer consoles. Benches outside are available for meetings.

Supported cascaded training , Management training in numerous topics is delivered by managers, which results in a greater understanding of the material.

The senior management teams are always out and about in the business on a daily basis engaging with the frontline teams and managers. Bound by the 'manager promises', these are promises that frontline teams wanted the senior team to make as they felt it would improve their relationships and working environment. The executive team keep the company values alive through reviewing progress of their managers on a regular basis and creating development plans and objectives that work towards our overall goal.

The company's impressions star cards are used throughout the business on the frontline, each associate is given a business card on one side are the principles and behaviours and the other a 'loyalty' style stamp space. All senior managers within the business carry a stamp so that when they see brilliant service being delivered it can be recognised instantly on the spot. Completing a star card entitles the associate to a personalised reward. The company also use their annual service awards where we recognise the achievements of our teams.

All of the company managers go through the core management training which is facilitated by experts in the various subjects. Specifically, managers get trained on transitioning into management, situational leadership, giving difficult feedback, coaching, running effective PDP sessions. The company think it's important for their managers to have a common language around management theories and how the company like to manage at Redgate as well as using their own style. New managers are given a training plan and an internal management buddy to talk through their experiences. Managers can join external facilitated peer-learning groups to learn from managers in other business at a similar level. The company run internal dojos on the above topics where managers come together to practice the skills they have learnt on the training. In the past the company has not been clear about what exactly makes a great manager at Redgate, this year they have articulated this from a collaborative workshop involving some managers and have now created a feedback tool that can be used to give managers clear, specific and highly valuable feedback on their performance as a manager. They then have a session with their manager to go through the feedback to recognise their strengths and agree what support they need in areas for improvement. It's a positive tool that encourages developmental feedback and continuous improvement.

The company are working with Form the Future ,a Cambs-wide educational charity to support various educational outreach activities. They have sent volunteers to participate in mock interviews with students at a local secondary school, run a CV writing workshop, and an interactive STEM careers workshop, and invited 20 students to visit Redgate where they'll spend time learning about four different projects. The company has just started to partner with Chesterton Community College to help their head of computing design and deliver a Computer Science curriculum for years 7 to 11. The company is partnering with Simprints, a local non-profit delivering hardware to help healthcare workers identify patients in the developing world, on a week-long project to rewrite some of their key software. The company also has a long-standing relationship with Romsey Mill, a local charity supporting young people and families, and offer them help throughout the year. The company donate their old computers to Afrinspire. There is also a volunteer day where every member of staff can spend one day a year volunteering on any charitable project they like.

The company have Friday drinks each week and end of the month drinks on a Thursday to encourage socialising outside of individual teams. The company as a whole also receive a newsletter from the UK President each week with the latest news and new business wins along with new joiner emails each week from HR. All internal training courses are open to all employees and are delivered on a weekly basis. The company also have work experience initiatives for more junior employees from the regional offices to spend a week in London and East Grinstead to learn more about RAPP and the wider business. The company moved offices in December 2015. The new office covers one floor in an Omnicom building, encouraging more internal interaction but also engagement with sibling agencies. The company also provide free yoga classes and the option to join Bootcamp during lunch or after work. .

The company have Friday drinks each week and end of the month drinks on a Thursday to encourage socialising outside of individual teams. The company as a whole also receive a newsletter from the UK President each week with the latest news and new business wins along with new joiner emails each week from HR. All internal training courses are open to all employees and are delivered on a weekly basis. The company also have work experience initiatives for more junior employees from the regional offices to spend a week in London and East Grinstead to learn more about RAPP and the wider business. The company moved offices in December 2015. The new office covers one floor in an Omnicom building, encouraging more internal interaction but also engagement with sibling agencies. The company also provide free yoga classes and the option to join Bootcamp during lunch or after work. .

Qubit offers a number of options for employee development, and they encourage all employees to take an active role in their own development by discussing career options with their line manager. They offer financial support for training qualifications that are for employee's current or future roles, as well as extra skills they would like to learn. For example, they have sponsored a member of the client team to attend an intensive coding course to further his knowledge of how our client engineer team work and to develop his skill set. Furthermore, the company sponsor several members of the finance team to complete their qualifications .They offered our client team several SQL and tableau sessions. The company is piloting a Lynda.com subscription for use in our marketing team. As well as using external providers, they run weekly internal training on our product updates, competitor information, sales processes and other requested topics. The company also run annual peer to peer appraisals, supplemented with the employee engagement survey tool which offers employees to give feedback to their peers whenever they wish.

Qubit runs a monthly bonus scheme named the Voice it, Own it, Do it Award. The purpose of this is to reward employees for work that goes above and beyond their day to day job role and improves organisational efficiency. This aims to reward those that embody the company values- Voice it, Own it, Do it. There are monthly open nominations, where peers nominate their team mates and detail the reasons for nomination. The winner is decided by senior management and announced company wide in the weekly kick off meeting. The company also share why everyone was nominated to all Qubit offices. The winner is also entitled to a monetary bonus of £1000.

The company has a very clear set of values that provide the foundation of their culture and behaviour. They have been written down and communicated since the company was founded. The values are reinforced from the top by company founder, Ian Hellens, who leads by example and demonstrates them in action at every opportunity, illustrating the difference the values make to their team and their clients. The senior management team spend time with recruitment partners and with candidates during their three stage interview process to ensure every recruit has the right DNA, in other words, that they naturally live the company values with integrity. The senior management team also bring the values to life at the start and end of the four day induction for new joiners, ensuring that the values are at the heart of the organisation from day 1. During the quarterly regional events, the senior management team present awards to members of the team who have demonstrated the values in action. They hold people to account for living the values and encourage the whole team to embed the values in our day to day business.

The company has a very clear set of values that provide the foundation of their culture and behaviour. They have been written down and communicated since the company was founded. The values are reinforced from the top by company founder, Ian Hellens, who leads by example and demonstrates them in action at every opportunity, illustrating the difference the values make to their team and their clients. The senior management team spend time with recruitment partners and with candidates during their three stage interview process to ensure every recruit has the right DNA, in other words, that they naturally live the company values with integrity. The senior management team also bring the values to life at the start and end of the four day induction for new joiners, ensuring that the values are at the heart of the organisation from day 1. During the quarterly regional events, the senior management team present awards to members of the team who have demonstrated the values in action. They hold people to account for living the values and encourage the whole team to embed the values in our day to day business.

All team leaders and managers enter into a specific training programme within the company which is a combination of professional ILM qualifications and in house training. All managers are then encouraged to specialise in their specific area of expertise, such as marketing or finance, so by the time a manager oversees a department, they have a combination of both experience and qualifications. Managers are provided with time off to attend courses and study packages and encouraged to continually share learning and best practice amongst colleagues. There is a strong coaching and mentoring culture within the company, which means that all future team leaders and managers benefit from the experience of those already in post.

The company has always encouraged cross department and team working, with a 'one company culture'. Every week, team members gather at HQ for an information sharing and learning session. This not only gives support to those that are in isolated offices but also ensures that everyone has up to date information and shares best practice and achievements. The company also encourages team away days, so they can focus on the future of their departments and what the plans are for the year ahead. The company try to incorporate some competitive activities too, such as the Property Management away day which had quad biking and clay pigeon shooting activities mixed with some sessions with the Director on the future of the business.

pastingThe Phoenix Car Company culture is steeped in giving something back. To the wider community, charity organisations and supporting worthy causes. £71000 last year is testament to the importance they place on this topic.

The company has understanding and approachable management. They also have attainable targets/ workloads.

The company have recently been through a rebranding exercise and brought all employees into the process. The team was invited to contribute ideas towards the vision of the practice, some of which are being implemented. The company communicate through monthly breakfast presentations, design presentations and charettes and the company intranet.

The company have recently been through a rebranding exercise and brought all employees into the process. The team was invited to contribute ideas towards the vision of the practice, some of which are being implemented. The company communicate through monthly breakfast presentations, design presentations and charettes and the company intranet.

The company support AAT finance qualification CIPD for HR CIMA ILM Leadership. There is Training Professional People Practice for managers. Also, How to manage performance for managers. The company offer Sales and selling skills Coaching and mentoring training. The company also offers induction training, time management and business planning.

Employee Business Forum Values are used in all employee communications and featured in all internal training materials.

The Firm makes a Christmas gift to secretaries and support staff, of John Lewis vouchers, a fully paid for Christmas Party is thrown for all staff each year. Those who have worked tremendously hard are also rewarded with an extra bonus.

The company send HR staff to schools to prepare them for interviews. Trainee Solicitors are sent to Testwood College to speak to students who may wish to pursue a career in law. The company run a work experience scheme each year for students. The Paris Smith Choir help raise money at Christmas for charity by singing at shopping Malls. The company take part in donating Christmas presents for disadvantaged children each year.

Last year the company took the decision to provide all our employees, regardless of service length or job seniority with private medical insurance. After a full market review, the company selected Vitality because of its heavy focus on wellness, not just on looking after employees when they're not well. As part of our PMI cover, the employees can take advantage of heavily-discounted spa days and breaks, and gym memberships which promote relaxation and lower levels of stress. They are also rewarded for having a healthier, more active lifestyle, with free cinema tickets, iTunes credits and Starbucks drink incentives, as well as receiving discounts with a variety of retailers. Employees can also select heavily discounted private medical insurance for their families as part of the flexible benefits package, subsidised by their flexible benefits allowance. The company also has an employee wellbeing programme called “Opus Energise” through which they promote physical activity, healthy eating, good mental health and stress management, all of which contribute to general wellbeing and therefore lower levels of stress.

The company has a comprehensive performance management scheme which is designed to encourage, recognise and reward high performance throughout the business. The scheme also encourages employees to put the company values into practice in their day-to-day roles. Every employee is given a copy of "A useful guide to Opus Energy's Performance Management Scheme" during their induction when they attend a training session about the scheme. Each employee is responsible for their own performance and progress with guidance and support from their manager. The performance management scheme works on a six-monthly cycle and at the end of each six-month period each employee's performance is scored out of 10, which is applied as a percentage of the salary paid to the employee during the six-month period. This is then paid as a performance-related bonus. The three areas that are measured as part of the bonus calculation are "individual objectives", "team targets" and "competencies".

The company use the Salesforce Chatter to encourage employees to communicate; there are separate groups for different teams. The company circulate a staff update each month which has an area for each department to provide information on their own area and what it has been up to over the course of the month. The Company also cover costs of one team event per quarter for all teams, on top of group-wide events that take place twice a year. They also hold management meetings every month after each directors meeting and each team then has follow on meetings thereafter to encourage regular communication between directors and the wider team.

The company use the Salesforce Chatter to encourage employees to communicate; there are separate groups for different teams. The company circulate a staff update each month which has an area for each department to provide information on their own area and what it has been up to over the course of the month. The Company also cover costs of one team event per quarter for all teams, on top of group-wide events that take place twice a year. They also hold management meetings every month after each directors meeting and each team then has follow on meetings thereafter to encourage regular communication between directors and the wider team.

As an open and transparent business, Omni utilises an array of working practices to boost team interaction - including weekly and monthly meetings across all business units. The most notable example of this is the weekly Account Manager meetings which are dedicated to providing employees the opportunity to raise operational and workplace challenges they're currently experiencing within a supportive forum. Once an issue has been raised, and a round of questions posed, each Account Manager is given an opportunity to suggest a solution in a bid to reach a successful outcome. Omni believes that inclusive initiatives such as this not only create new two-way channels of communication within a team, but also builds trust among employees and ultimately enhances employee engagement and productivity.

As an open and transparent business, Omni utilises an array of working practices to boost team interaction - including weekly and monthly meetings across all business units. The most notable example of this is the weekly Account Manager meetings which are dedicated to providing employees the opportunity to raise operational and workplace challenges they're currently experiencing within a supportive forum. Once an issue has been raised, and a round of questions posed, each Account Manager is given an opportunity to suggest a solution in a bid to reach a successful outcome. Omni believes that inclusive initiatives such as this not only create new two-way channels of communication within a team, but also builds trust among employees and ultimately enhances employee engagement and productivity.

Omega is committed to making a difference to their employees by celebrating ownership that inspires them to build their legacy. Omega want to be the company everyone wants to join and no one wants to leave. This year the company developed an organisational development strategy that drove 3 key areas; Insight into self, understanding others, and delivering results. The company created an innovative pilot leadership development program aligned to these 3 areas; that is a blend of classroom, experimental, learning circle learning and supported with coaching. Each delegate was nominated for their personal skills and attributes as well as their alignment to the company's values. The company is currently working with the Institute leadership and Management development to have this program accredited and as it is a pilot program we are working with the delegates to code sign and evolve for cohort 2 in 2016- further demonstrating our commitment to working as one team to drive perfection.

The company's Make a Difference mission has remained true since their GM started in the business. The company is consistent in how they reference this for their consumers, customers, suppliers and employees alike. The Company Values were not defined top down but were developed by a group of employees from across the business. The Company Values are not on a wall, unforgotten or reminded about once a year. Instead, they are integrated tin every day as a reference to HOW they should run the business. The Company has a Values Charter which defines the standards they should expect of each other in reference to the outrageous ambition “T200” was launched two years ago, combined with a profit share scheme which means all employees can gain from a share in the business should the company hit certain profit targets.

Company Show and Tell + Beer & Lightening sessions take place fortnightly on a Friday afternoon. The sessions promote a culture of shared learning and enhance internal communication across departments whilst enjoying a cold beer and snacks. Development and Operations teams present news around completed features, product updates and roadmap progress as well as new ideas, technologies and learning from conferences and personal self development. Sales and Marketing teams share emerging industry trends, competitor analysis and customer case-studies. HR , Finance and other support functions hold regular slots to provide insight on new-initiatives and processes. A monthly podcast was introduced to pull together interesting stories, interviews and the latest news and updates from across the business - essentially something to bridge the gap between the quarterly company meeting and day to day communications. The most popular podcast to date included an interview with NewVoiceMedia's founder and CTO Ashley Unitt who shared why he started the company and his visions for the future.

Company Show and Tell + Beer & Lightening sessions take place fortnightly on a Friday afternoon. The sessions promote a culture of shared learning and enhance internal communication across departments whilst enjoying a cold beer and snacks. Development and Operations teams present news around completed features, product updates and roadmap progress as well as new ideas, technologies and learning from conferences and personal self development. Sales and Marketing teams share emerging industry trends, competitor analysis and customer case-studies. HR , Finance and other support functions hold regular slots to provide insight on new-initiatives and processes. A monthly podcast was introduced to pull together interesting stories, interviews and the latest news and updates from across the business - essentially something to bridge the gap between the quarterly company meeting and day to day communications. The most popular podcast to date included an interview with NewVoiceMedia's founder and CTO Ashley Unitt who shared why he started the company and his visions for the future.

Networks First believe strongly in giving back, and they currently have a number of initiatives in place to help raise money for their local chosen charity, Birmingham's Children's Hospital. These include: Tuck Shop - a variety of items are on sale to employees via Networks First's own 'tuck shop' including items such as; chocolate, sweets, crisps, popcorn, cans of pop, flavored water etc. Suggested donations are provided, and there is an honesty box for people to make their donation for an item. All profits go to the company's chosen charity BCH. Bake-Off - Throughout the the Entertainments Committee set dates for a bake off between employees in the office. Employees then donate a cake(s) on the day, which get entered into a competition for the chance to win vouchers for the Tuck Shop and a certificate that Mary Berry would be proud of! Employees then make a donation for a slice of cake. Employees can chose to bring in shop cakes, but these are not entered in the competition.

Networks First believe strongly in giving back, and they currently have a number of initiatives in place to help raise money for their local chosen charity, Birmingham's Children's Hospital. These include: Tuck Shop - a variety of items are on sale to employees via Networks First's own 'tuck shop' including items such as; chocolate, sweets, crisps, popcorn, cans of pop, flavored water etc. Suggested donations are provided, and there is an honesty box for people to make their donation for an item. All profits go to the company's chosen charity BCH. Bake-Off - Throughout the the Entertainments Committee set dates for a bake off between employees in the office. Employees then donate a cake(s) on the day, which get entered into a competition for the chance to win vouchers for the Tuck Shop and a certificate that Mary Berry would be proud of! Employees then make a donation for a slice of cake. Employees can chose to bring in shop cakes, but these are not entered in the competition.

They have run internal comms campaigns and postcard desk drops to reiterate the mission, vision and company values. They also feature in appraisal forms to ensure that employees are living and breathing our shared goals.

They have run internal comms campaigns and postcard desk drops to reiterate the mission, vision and company values. They also feature in appraisal forms to ensure that employees are living and breathing our shared goals.

Staff at DLKW Lowe were involved in helping decide what the company's values should be and have been included from day one. Staff meetings were used as a forum to discuss the company's values. The values of the company are now communicated during the induction process for new employees and also in the language used throughout the company day in and day out.

The senior management team at DLKW Lowe demonstrate the company's values through their behaviour and always use the company's terminology in all staff meetings. They also award staff who continually demonstrate the company's values in their day to day working lives.

Following the appointment of their new Head of Talent, the company began with a major overhaul of the entirety of the learning and development offering. A new company-wide appraisal process and associated documentation was rolled out, in line with the commencement of the new fiscal year. This allowed their L&D team to conduct a full training needs analysis across the company. Their training partner, with Head of Talent, launched a “new starter training programme” for onboarding all new employees. Their mid-level / Senior Consultants were offered a newly designed “advanced sales training course” to enhance and develop their skills, and maximise their potential. Having previously had all management training delivered by external partners, they were able to bring this offering in house and are in the process of delivering a new “Leadership Development Programme” to the entirety of their Management team. They have also assessed and redesigned their promotional process to guarantee transparency and parity at all levels. Their existing competency documents were reviewed and redesigned to ensure complete clarity of expectations for all staff for the level they are currently operating at, but also to convey to them what needs to be done in order to achieve promotion. With this increased investment they are able to create and execute a full L&D strategy, whilst simultaneously being able to create bespoke training packages in house.

Following the appointment of their new Head of Talent, the company began with a major overhaul of the entirety of the learning and development offering. A new company-wide appraisal process and associated documentation was rolled out, in line with the commencement of the new fiscal year. This allowed their L&D team to conduct a full training needs analysis across the company. Their training partner, with Head of Talent, launched a “new starter training programme” for onboarding all new employees. Their mid-level / Senior Consultants were offered a newly designed “advanced sales training course” to enhance and develop their skills, and maximise their potential. Having previously had all management training delivered by external partners, they were able to bring this offering in house and are in the process of delivering a new “Leadership Development Programme” to the entirety of their Management team. They have also assessed and redesigned their promotional process to guarantee transparency and parity at all levels. Their existing competency documents were reviewed and redesigned to ensure complete clarity of expectations for all staff for the level they are currently operating at, but also to convey to them what needs to be done in order to achieve promotion. With this increased investment they are able to create and execute a full L&D strategy, whilst simultaneously being able to create bespoke training packages in house.

All new team members go through an induction process where they are introduced to the values by an executive team member. These values are reinforced in company collateral, and they are even encrypted on the office tea/coffee mugs. Their mission, vision, strategic objectives and critical success factors are reinforced at the All Hands Quarterly Team Meeting and in company collateral, including large posters displayed in the office. As their values are so crucial to their business they have incorporated them into their Performance Management Process. It is important to the company that they not only understand what their employee achieved but also how.

Within their Software Development and Product Management practices, they engage with Agile work stream structures, managing work on a team basis, using sprints, work planning and retrospective reviews – which help them manage the constant flow of demand coming into these teams, and helps them turn that work around more quickly and efficiently vs. a linear Waterfall approach.

Medigold provide their staff with many wellbeing initiatives including wellness days, smoking cessation, flu jabs, mini medicals, on-site clinician access, a dedicated wellness website, regular health promotion (on noticeboards and walkways), stress awareness, counselling and physio.

Medigold provide their staff with many wellbeing initiatives including wellness days, smoking cessation, flu jabs, mini medicals, on-site clinician access, a dedicated wellness website, regular health promotion (on noticeboards and walkways), stress awareness, counselling and physio.

Innovation and continuous improvement are really important to Maximus. The company prides itself on being a business where everyone is encouraged to feedback and suggest changes to processes and working practices. In the past few months Maximus have launched an interactive crowd sourcing platform - Idea Lab. This online system allows all staff members to give their opinions on specific strategic “challenges” and post their own ideas for new initiatives for others to vote on. MAXVoice is the employee representative forum which has recently been the conduit for a variety of changes in the company, including the introduction of new employee benefits. Maximus have developed a delivery model called Progress to Success which provides a structure and the tools to support all operational employees carry out their roles effectively. Team Leaders in all sites act as ‘super users' of this programme and ensure their teams are fully trained and supported in using the model.

This year Maximus launched a new campaign called MAX Living to promote health and wellbeing. Every month all staff are emailed an online magazine which provide fun facts to stay healthy and a challenge for everyone to take part in that will have a big impact on health and wellbeing (e.g. a wall chart to monitor whether you are drinking a minimum of 8 glasses of water a day; a ‘pedometer challenge' competition to see which team can walk/run the greatest number of steps). The aim of MAX Living is to raise awareness of work/health related issues, such as workspace posture and mental wellbeing. They have encouraged teams to be more active by allowing them to take an extended lunch hour once a week to take part in a wellbeing activity (anything from a walk around the park to completing a fitness DVD in the office). Following feedback that teams enjoyed a one-off ‘Fruity Friday' MAX Living challenge, every office now has an allocated weekly fruit budget.

This year Marshall's have celebrated and raised awareness of a number of different wellbeing campaigns. February: Heart Disease Awareness month May: National Walking Month June: Men's Health Week July/August: Sun Awareness September: Know your numbers, Blood pressure October: Leukaemia We have offered different initiatives to accompany these campaign such as mini health mots. This year Marshalls also offered all of its employees the opportunity to have a flu jab, this is something that had never previously been offered at Marshalls.

This year Marshall's have celebrated and raised awareness of a number of different wellbeing campaigns. February: Heart Disease Awareness month May: National Walking Month June: Men's Health Week July/August: Sun Awareness September: Know your numbers, Blood pressure October: Leukaemia We have offered different initiatives to accompany these campaign such as mini health mots. This year Marshalls also offered all of its employees the opportunity to have a flu jab, this is something that had never previously been offered at Marshalls.

At the end of each project the project team host a 'learning lunch' sharing the project's details and learning's from the project. The team celebrate each new project win by a bang on the gong and follow up with a company-wide email with information on what the project is about, value and a thank you to the team who helped to win the work.

Each employee is given a personal development budget which they can spend on whatever they like. This is an annual budget and employee's have spent their budget on a variety of things from drama classes to increase confidence. Life coach, HR training, IT coding, event planning, Prince 2 project management, singing and dance lessons and various software courses

All of the Senior Management team have been internally recruited or promoted. That is testament to robust recruitment, engagement and the approach they use in developing and supporting their staff. Each senior manager and other non-senior managers have external mentors to help develop them individually. The SMT have coaches who meet with them every six weeks and the HR Director also holds a Coaching qualification and coaches other managers across the business. Ultimately people leave managers not businesses and the company understand that the way they manage has an undeniable effect on the engagement of their staff and subsequently their performance. Developing managers is key to that. The company like to believe they recruit the best people and truly believe they deserve to be managed in the best way possible, the best way for them so they have in place a set of management behaviours that they recruit, develop and appraise against. The company is very transparent so having a common understanding to what's required in terms of competency, skills and attitude is key. Every quarter they hold a manager's quarterly review session off site where each manager shares their achievements against targets and upcoming challenges. The company's CEO will often hand out rewards, prizes and thank you's too in these reviews. Many of the managers work flexibly too, to help promote a better work life balance.

The company hold the Investors in People Health & Wellbeing Good Practice and the Simply Health Healthy workplace award. Health & Wellbeing is integral to the company's culture and sits firmly at the heart of their strategy. The company offer health & wellbeing activities and have policies and practices that support people's wellbeing. There is a strong emphasis on ensuring people enjoy their time at work and be as healthy as they can be. The company offer free membership to Simply Health, a health cash back plan, where employees can claim up to 100% back on a host of medical treatments, that include dental, physiotherapy, osteopathy, homeopathy, chiropody, counselling and gym membership. The company hold an annual health & wellbeing week at work where many activities are provided, free healthy snacks and salad lunches and a team building social. This approach has led to very low staff turnover and very low absence levels, leaving the workforce engaged, committed, happy and healthy. Managers take an active interest in their team's wellbeing and that forms a firm part of the people management culture.