Wales & West Housing

Strong, sustainable growth to make a difference to people's lives, homes and communities.
Hidden mission statement
http://www.wwha.co.uk

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Wales & West Housing Group is a values-driven organisation that has been delivering meaningful impact across Wales since 1965. The organisation provides more than 25,000 people with affordable homes, while always keeping residents at the heart of its operations.

The Group’s commitment to an inclusive environment where all staff members can thrive is evident in its approach to wellbeing, particularly with initiatives such as its dedicated Sharepoint resource site for menopause and andropause. It has also partnered with Unmind, a specialist external organisation, that helps to ensure employees' wellbeing is always a priority.

Volunteerism is woven into the fabric of Wales & West Housing Group, with every staff member receiving an extra day's paid leave per year to volunteer, further strengthening the organisation’s bond with the community. With a focus on early careers, its 'Grow Our Own' programme offers graduate positions and apprenticeships to nurture new talent.

The organisation’s leadership development programme ensures that managers across the group are equipped with the right tools to lead effectively and in line with the Wales & West Housing Group’s values. And with a focus on social value, Wales & West Housing Group collaborates with suppliers and contractors to support local community groups and projects through the Making A Difference fund. The Group’s commitment to its mission, employees, and community truly sets it apart as an exceptional housing provider.

A spotlight on

Wales & West Housing

View the latest achievements

Featured Workplace Factors

Leadership

83% of staff agreed

This organisation is run on strong values / principles

Each Director is responsible for ensuring that the employee experience in their area is consistent with the organisational values - they meet regularly with all staff, not just their own direct reports, to ensure that employees understand the Group’s culture as well as having the chance to have their voices heard.
Personal Growth

75% of staff agreed

The experience I gain from this job is valuable for my future

The Group’s graduate programme offers fixed term positions combining genuine experience in the role alongside appropriate study and support. It also offers a number of Trade Apprenticeships with Cambria, learning through experience of repairs and upgrades on homes including electrical works, gas and plumbing works and multi skilled repairs.
Giving Something Back

94% of staff agreed

My organisation encourages charitable activities

The Group supported over 50 community groups and projects in 2023. In North Wales it supported Rhyl Foodbank, in West Wales, Cardigan and Pembrokeshire Foodbank received funding to support their work in the community. In Mid Wales, Welshpool and District Foodbank received financial assistance to purchase more food supplies. In the South it supported AcePlace.
Leadership
%

83% of staff agreed

This organisation is run on strong values / principles

Each Director is responsible for ensuring that the employee experience in their area is consistent with the organisational values - they meet regularly with all staff, not just their own direct reports, to ensure that employees understand the Group’s culture as well as having the chance to have their voices heard.
Personal Growth
%

75% of staff agreed

The experience I gain from this job is valuable for my future

The Group’s graduate programme offers fixed term positions combining genuine experience in the role alongside appropriate study and support. It also offers a number of Trade Apprenticeships with Cambria, learning through experience of repairs and upgrades on homes including electrical works, gas and plumbing works and multi skilled repairs.
Leadership
%

83% of staff agreed

This organisation is run on strong values / principles

Each Director is responsible for ensuring that the employee experience in their area is consistent with the organisational values - they meet regularly with all staff, not just their own direct reports, to ensure that employees understand the Group’s culture as well as having the chance to have their voices heard.

Quick Facts

Organisation established in
The Parent company WWH was founded in 1965
Total number of UK employees
Number of UK locations
45
Employee average age
52% : 48%
Male : Female employee ratio
45%
Employees earning £35k+
38%
Employee turnover (voluntary)
Quote from the top...
Our employees are our greatest asset. If we are going to succeed in achieving our Vision of ‘Strong, sustainable growth to make a difference to people’s lives, homes and communities’ then we need people to come to work with that in mind, and with a desire to make it happen. That means that as an organisation we need to continually assess what brings out the best in people, and what each individual needs in order to achieve maximum satisfaction in their role with us. The work we do impacts upon the most vulnerable members of society and we want staff to have everything they need to deliver that work with passion, pride and personality.

Anne Hinchey, Group Chief Executive - Wales & West Housing Association

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

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56
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