My Manager
Fair Deal

Fairness Counts

Pay alone doesn’t drive engagement - but perceived unfairness can quickly disengage employees. Fairness in context is what matters most.
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Accord Marketing

Beyond formal incentives, Accord offers an 'appreciation spotlight' to celebrate individual contributions. The organisation also runs Employee of the Quarter and Employee of the Year schemes, with nominations from peers, which reward hard work and make employees feel valued by both colleagues and managers.
Accord is passionate about having a positive community impact. Each year, the company selects a charity and organises a series of fundraising activities, such as a Tough Mudder obstacle course and a Bake-Off style competition. This not only raises money for important causes but also builds team spirit.
Accord champions a flexible working model and provides fresh fruit and healthy snacks, as well as access to gym rates, to encourage healthy lifestyles. A team of trained Mental Health First Aiders offers confidential support, and an email embargo from 7pm to 7am ensures employees can fully disconnect.
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Marketing & Media Agencies
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Zest

Zest allocates a dedicated training budget and holds monthly meetings to assess learning priorities. A new Learning Management System enhances access to materials and a comprehensive skills and development project aims to map clear career pathways for those wishing to advance within the organisation.
The company provides a fair deal through performance-related pay increases throughout the year. Additionally, a yearly bonus is awarded based on both company performance and personal performance, directly linking individual contributions to overall organisational success.
Managers at Zest are supported with a comprehensive Manager Toolkit, offering guidance on recruitment and performance management. This is complemented by proactive conversations with the People Team, along with ongoing training and development opportunities to help them confidently navigate their responsibilities and grow in their roles.
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Utilities
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MIS Healthcare

With strong leadership and access to a highly experienced management team, MIS Healthcare creates an environment where employees are encouraged to build fulfilling careers and expand their skill sets within the growing healthcare technology landscape.
The leadership team at MIS Healthcare draws on decades of specialist experience in medical technology, providing employees with a clear vision, informed decision-making, and an organisation anchored in healthcare impact and responsiveness.
MIS Healthcare offers benefits that reflect its investment in people, including opportunities for growth and support from a knowledgeable leadership team, helping employees feel rewarded for their efforts in a competitive healthcare industry.
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Business Services
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Norman Broadbent

Initiatives like 'NB Olympics' and regular practice-area ‘hub’ meetings instil a sense of camaraderie and teamwork among employees, fostering a sense of belonging and fun within the group.
Through comprehensive support programs, mental health counselling, and a flexible hybrid work model, Norman Broadbent prioritises employee wellbeing, fostering a healthy work-life balance and mitigating the impact of stress on personal health and performance.
With perks such as extended maternity leave, increased annual leave, and a day off on one’s birthday, Norman Broadbent offers a competitive benefits package, demonstrating its commitment to fair treatment of its employees.
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Recruitment
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Cinnamon Care Collection

Managers are highly trained in listening skills and in spotting and managing problems. They are encouraged to coach and mentor their successors, and the company offers a 360-degree feedback programme for leaders, all of which contribute to creating a supportive environment where team members feel comfortable asking for help.
In addition to a competitive 3.5% pay rise for care team members, the company’s career structure is a significant part of its reward strategy. It also offers the 'Spice of Life' benefits programme, which supports employee wellbeing, purchases, health, and pensions, ensuring a fair and rewarding employment experience.
Teams are encouraged to engage in physical activities together, such as walking for charity. The ‘Celebrating Cultures’ initiative promotes an inclusive environment where teams and residents embrace different cultures. The 'Sprinkle of Cinnamon' project also unites team members to make residents’ wishes come true, fostering a sense of shared purpose and camaraderie.
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Health & Social Care
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ForHousing

ForHousing holds regular webinars with open Q&A sessions, and also have various staff groups across the organisation. It also covers the cost of lunch once a month to help and does a hog roast lunch around Christmas time as well as other festive events. It further has Viva Engage to connect colleagues across the organisation.
Through its GIFT (Get Involved Find Time) programme, a network of volunteers work across the organisation to engage colleagues with volunteering activities in the communities and to lead on fund raising initiatives for its spotlight charity.
Through the STAR platform, real-time, multi-directional reward and recognition is available anytime anywhere. Colleagues can recognise one another via STAR platform any time, offering both monetary and non-monetary recognition options: eCards, Nominations, and Instant Awards. The social 'Wall of Fame' offers recognition, allowing others to comment and join in on recognition moments.
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Housing Associations
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CD (UK) Ltd

The Health and Wellbeing team are all Mental Health First Aiders and they take action and lead the group. The organisation also has a Health and Wellbeing Strategy and Plan, which includes a calendar of activities to help team CDUK.
The organisation provides its staff with plenty of opportunities to support local charities and has a very active community group. It raise funds by doing various activities, including the Dragon Boat Race. It is also planning a litter pick for the local community later this year.
CDUK provides a profit-related pay scheme based on turnover and individual KPIs. It also has a Hero of the Quarter Award for someone who has best demonstrated the organisation’s values. It further gives Birthday and Long Service Awards, and has a thank-you portal to recognise help, support and hard work.
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Construction & Engineering
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Brighter Places

Brighter Places supports personal growth through initiatives like the Brighter Places University programme and traineeships. These efforts have led to one in four promotional opportunities and 50% of management opportunities being filled by internal colleagues.
Brighter Places offers a Flexi Benefit scheme of up to £700 for wellbeing, a 6.16% pension contribution, and 30 days of annual leave. The organisation also provides an interest-free loan of up to £1000 and up to 14 weeks of company sick pay, ensuring a fair deal for their employees.
The ethos at Brighter Places is one of collaboration, trust and respect, encouraging a sense of belonging and team spirit. The company actively fosters a blame-free and supportive working environment, ensuring everyone feels valued and part of the team.
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Housing Associations
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ElectraLink

ElectraLink offers performance based pay increases and performance bonuses which are divided into three tiers. Tier One is for every employee and is based on company profit, paying out up to 100% if targets are beaten. Tier Two is team based targets for joint goals, and Tier Three is individual targets.
In 2023, ElectraLink introduced its Leadership Academy which is mandatory for anyone with line management responsibilities. It covers topics such as fair and inclusive recruitment, leadership styles, engaging your team, emotional intelligence, metrics, performance management, managing through change and building, and sustaining successful and high performing teams.
The organisation strongly believes in the importance of developing its people. On an annual basis, everyone sits down with their manager to have a development conversation and produce Personal Development Plans. Those identified as future talent can also access additional funds and ElectraLink is currently supporting three employees through their MBA.
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Technology
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Masentó Group

Weekly ‘Think Bigger’ teams calls with all employees highlight successes and celebrate the journey. Regular socials take place outside of work hours, where the team are invited to attend fun and competitive activities together. There are also two group holiday incentives per year, where the team chose where they would like to go together.
Masentó Group's leadership team are engaged on an 18-month programme of one-to-one coaching and group sessions with an external company. Some of the topics covered are the power of influencing, embracing discomfort, understanding the different personality styles of their teams, clear communication and being accountable.
There are two company holidays per year and a chance for employees to win a luxury spa break for themselves and a guest. At Masentó Group's yearly AGM, it award its 'Top Billers' and 'Living The Values' winners with trophies, champagne, and a chance to win a luxury watch.
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Recruitment
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

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