What are companies doing with regards to 'Leadership'

What effect will focus on the 'Leadership' factor have?

Leadership - How employees feel about the head of the organisation, senior management and the organisation's values and principles

Leadership has the biggest influence on how employees feel about the organisation.

Leaders need to create inspiring visions and provide clear direction to positively Impact the
My Company factor.

When it comes to
Wellbeing, no amount of free fruit or stress busting classes are going to address an imbalance. Employee Wellbeing is a by-product of the leadership and management culture.

If there’s pressure at the top of your organisation, it won’t take long to be felt throughout.

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Business Services

WowNow Hire

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To support staff during the economic crisis, free food is being provided in the kitchens ,and staff can help themselves to breakfast and lunch. The company also supplies free hot drinks and sanitary products.

Chief executive Anthony Pearlgood stages regular town hall meetings with staff to update them on company business and he encourages senior leaders to do the same. Pearlgood and the HR and talent manager also meet staff in groups, to determine what the organisation can do to improve terms and conditions.

As well as in-house recycling and a cycle-to-work scheme, the company's efforts to combat climate change include a drive-to-work scheme. It encourages staff to car-share and allows them to claim £1 per person for each journey.

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Consultancy

Hydrock

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Hydrock's management team always make time to listen to employees, providing direction through formal meetings, regular communications and informal interactions. This attitude is exemplified by chief executive Brian McConnell, who hosts induction events, the annual all-company event, regular live webcasts and annual roadshows.

Become a Time Jedi, Personal Resilience, Our Mental Health and Becoming Consciously Inclusive are the titles of some of the webinars staff attended last year. A programme of events was launched by the learning and development manager and a hub containing resources has been set up to support personal growth and wellbeing.

Online courses, such as The Conscious Communicator, are provided for non-management roles, along with a graduate development programme. For those progressing towards or in management roles, there is a six-month programme and aspiring or existing leaders are provided with a four-month course. One-to-one executive coaching is offered to divisional, departmental or regional leaders.

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Accountancy

Carter Backer Winter, part of Gravita

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There's an extensive social calendar! An awards ceremony celebrates colleagues who've gone the extra mile. There are Christmas parties and summer BBQs paid for by the firm, and each team has an 'away day,' anything from pasta making to go-karting. The wine club enjoyed a trip to Champagne, and there are regular fundraising events.

There's an 'open door' policy led from the top by Managing Partner Peter Winter. He leads bi-monthly all-employee meetings, personally welcomes new recruits, introducing the firm's vision and strategy, and attends all departmental away days. And partners sit amongst employees, so they're readily available and to strengthen the company's 'family feel'.

The firm is doing its bit to help young people become more financially literate by creating content for all school leavers that come through its doors. This includes articles and podcasts on topics including what payslips are, why National Insurance numbers are so important, and student loans, savings and pensions.

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Utilities

Nexus Infrastructure

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The company has introduced an employee assistance programme to add to its mental health and wellbeing resources. It provides professional, independent support to staff on a wide variety of issues such as anxiety, stress and debt. Nexus offers discounted gym membership, wellbeing walks and has menopause awareness champions.
The company's new offices at Nexus Park include several attractive working areas to chose from, modern audio-visual communications and a subsidised cafeteria. Staff were involved in many aspects of the design, from furniture selection to taking part in a competition to take photographs that would be displayed around the building.
Leaders and managers are encouraged to demonstrate active listening, making sure they fully understand, respond and reflect on what is being said, without judgment. Nexus is aiming for a culture in which people feel empowered to raise concerns, through challenging assumptions and finding a better way. A whistle-blowing policy allows serious issues to be reported.
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Recruitment

Understanding Recruitment

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At Director’s Question Time, employees can submit questions anonymously, via an online platform about the present and future plans for the business, on topics such as growth, development, career paths, and benefits.
Understanding Recruitment has been trying to attract more women, particularly more experienced female employees by looking at benefits offered, such as maternity — and paternity — pay, flexible working, and part-time positions. It has also joined Women in Recruitment, an initiative that helps with attracting, developing and retaining female talent.
Each team has a budget for a "wellness day" so they can enjoy an activity and a meal out together. Unlimited holiday is offered to staff who have been with the company for two years, and after five and 10 years they can take a sabbatical.
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Not For Profit Body's

YPO

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The board and senior leadership team demonstrate the company values of "we care", "we are helpful" and "we are straight-talking" by having an open-door policy for staff, and staff suggestion scheme. Board members take part in walk-abouts in the warehouses so that the operations team can ask them questions directly.
Family and friends of staff join in at the annual Family Fun Day, which includes children’s games, raffles, refreshments, a local radio DJ, a tombola, an arts and crafts table and Santa’s grotto. Money raised goes to charity. Staff achievements and successes are celebrated on the day with an awards ceremony.
A social-value strategy has been launched, along with a group to manage and coordinate the business's contribution. Its environmental role focuses on reducing and minimising any negative impact of YPO's operations on the environment. It will include a climate-change strategy to help meet net-zero targets.
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Manufacturing

Roche

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Roche runs a bi-weekly pulse survey in one division. As a result, teams are having better discussions and are able to change their approaches and processes quickly and easily. A diversity and inclusion audit has enabled the company to understand better the lived experiences of staff and ensure its strategy is appropriate.
It is an expectation when working at Roche that staff dedicate 20% of their time to personal development in whatever capacity suits them and the organisation best. It could take the form of studying, shadowing or online courses.
Senior managers role-model the organisation's principles of "integrity, courage and passion" and encourage a collaborative environment to empower and inspire colleagues. They have demonstrated these principles by moving away from a traditional hierarchy to stimulate organic organisational innovation and change, by adopting the philosophy that everyone can be a leader, regardless of role.
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Education & Training

University of Birmingham Guild of Students

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One of the organisation's values is inclusivity, and senior leaders demonstrate their commitment to it by sitting on the diversity and inclusion committee and playing a leading role in promoting inclusive practices. Being supportive is another value and senior leaders aim to help and encourage staff through regular one-to-one meetings.
The online reward and recognition scheme enables staff to send a thank-you card to a colleague who they feel has gone above and beyond. There are employee- and team-of-the-month awards. Individual staff receive an extra day's leave and team winners are given a half-day each.
The guild has been judged as excellent in the National Union of Students Green Impact awards for the past few years. Participating in the scheme allows the organisation to benchmark itself against other student unions and continue to develop its understanding of environmental issues and how it can affect change.
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Health & Social Care

Next Stage

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Staff get together for monthly "walk and talk" sessions in different parts of the North West, based around the company's services. It also hosted a "party in the car park", which it plans to tour around its services. Staff were encouraged to host a stall or a game and colleagues and service-users attended.
Senior leaders role-model the company's values which are: "We believe everyone matters", "We inspire one another", "We are resilient", "We work as a team" and "We strive for excellence and quality". All senior leaders work on the "shop floor" and operate an open-door policy.
The "enhanced support worker" pathway is a six-month programme that develops the skills and knowledge of support workers, allowing them to take on key responsibilities within the service. Completion of it means a pay rise and staff are eligible to apply for team leader or other senior roles within the organisation.
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Not For Profit Body's

Loch Lomond and The Trossachs National Park

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Senior leaders are passionate about what they do and inspire and support staff to improve continually. They demonstrate that wellbeing matters and show that they care about staff and not just about getting the job done. They are always available to chat.
All staff have been involved in designing a hybrid model by completing a survey, having team discussions and giving feedback. The first trial has been completed and sessions have been set up to discover how it is working and what suggestions staff have to make changes to it.
The authority ensures employees have monthly one-to-one sessions with their managers. This time is used as a chance for staff to talk to their manager and make sure their workloads are manageable.
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