State of Engagement 2026 Report |
Download report
The company's meeting structure balances the virtual and face-to-face, with set meet-up locations for hybrid and in-person meetings. And staff have plenty of opportunities to feedback on this and other issues, including the yearly engagement survey, working groups on new initiatives and pulse surveys to give instant feedback on things like the summer conference.
There are many opportunities to progress, with a vast library of online learning and prizes for completing 'courses of the month'. There are horticulture and arborist apprenticeships, a GC Leadership Academy and technical training. And the induction programme for new starters sets them up with training to hit the ground running.
Employees can access free external mental health and wellbeing support services, including counselling, an online GP and a sleep and meditation app. There's also subsidised gym membership and free activities such as badminton and football at head office. Many staff are also trained Mental Health First Aiders, always on hand to offer support.
The firm encourages staff to live by its values by celebrating those who set good examples regularly. It includes testimonials in the weekly update or rewards individuals directly. Senior leaders provide role models by acting on the values when dealing with colleagues and clients.
Staff are given an extra day's leave that can be used to support their wellbeing. Fisher Jones Greenwood has also developed a wellbeing programme that focuses on mental, physical and financial wellness, lifestyle and work behaviour.
As well as promoting regular team meetings, the firm hosts events that are designed to get staff communicating and energised, such as summer and Christmas parties, quizzes, pizza lunches and coffee mornings. The events help to promote a friendly culture and environment.
There's an 'open door' policy led from the top by Managing Partner Peter Winter. He leads bi-monthly all-employee meetings, personally welcomes new recruits, introducing the firm's vision and strategy, and attends all departmental away days. And partners sit amongst employees, so they're readily available and to strengthen the company's 'family feel'.
The firm is doing its bit to help young people become more financially literate by creating content for all school leavers that come through its doors. This includes articles and podcasts on topics including what payslips are, why National Insurance numbers are so important, and student loans, savings and pensions.
There's an extensive social calendar! An awards ceremony celebrates colleagues who've gone the extra mile. There are Christmas parties and summer BBQs paid for by the firm, and each team has an 'away day,' anything from pasta making to go-karting. The wine club enjoyed a trip to Champagne, and there are regular fundraising events.
Through its charitable arm, Card Factory Foundation, the company has raised more than £7 million for Macmillan Cancer Support since 2006. It is the lead sponsor of the Wakefield 10k and has been supporting Wakefield Hospice for the past four years. Staff help to sort stock in the warehouse or undertake gardening work.
Colleague connection days where colleagues were encouraged to come into the office and reconnect with those they may not have seen for a while were launched. They were a great success. Food vans provided meals, there were skips so staff could clear out the office space and various activities they could join.
Staff receive a 15% discount at Card Factory, as well as reduced prices on a range of goods and services, from holidays and mobile phone contracts, to shopping, through Mycardfactory. Annual leave is at least 28 days.
You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.
Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.
Complete the form and take the first step toward a stronger, more engaged organisation.