My Team

Not For Profit Body's

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The Consumer Council

Since the last survey, the council has sought to provide permanent jobs and rely less on temporary workers via agencies. This has increased the head count by almost 50% in the past 12 months. Staff away-days have also been introduced and the council is seeking to improve communication and engagement.

The Consumer Council invests heavily in learning and development for staff to promote personal and professional growth, as part of its retention strategy. It means an average of £1,500 is spent on each person, per year.

Newsletters covering topics such as health and wellbeing are sent to staff. Directorates and teams have WhatsApp groups to communicate with each other and the council also has all-staff and wider leadership team WhatsApp groups. At a monthly, remote, all-staff meeting, one of the teams gives a presentation on a project it is working on.

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Technology

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Rocksteady Studios

Placing a focus on employee wellbeing, Rocksteady support employees who might be struggling with different mental health resources, such as an EAP service, mental health counselling and independent counselling sessions through its privately hired counselling agency. Teams are offered free yoga four times a week and discounted gym memberships promoting physical wellbeing.

Food is a huge cultural element and Rocksteady have designed the studio to revolve around the large open plan kitchen with communal tables brining colleagues across the business together. Caterers are hired for themed events such as the Lunar New Year, and senior managers gather to cook breakfast for the whole team once a month.

The studio remains dedicated to giving something back to the community, and as such sponsored and donated to many charitable organisations throughout 2021. This charitable work includes a new partnership with GamesAid, a UK-based video games charity, where the company participated in a Go Karting event and donated to the charities Games Comedy Night.

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Marketing & Media Agencies

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Revere

As part of its CSR programme, the company encourages its team to fundraise or volunteer for charities close to their hearts – and contributes an extra 50% of the total raised by any team member, up to £250 per year. Employees can also support local initiatives, with one fully paid volunteering day a year.

Revere has built two separate management programmes - one for more junior managers called Boost Leap, and another for more senior managers called Boost Elevate. These bespoke programmes were designed following feedback gathered from the managers, and focuses on consistent process and best practice when it comes to recruitment, new starters and onboarding.

Regular team and all-company social events are designed to encourage communication and interaction. From a Henley Festival summer party through to go-karting, the events have been popular, helping colleagues form valuable working relationships. To further encourage interaction, employees are invited to share their personal updates, news, and views in a dedicated Teams channel.

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Telecom

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ResQ

ResQ place personal growth at the heart of the company, offering employees an abundance of training opportunities from mentoring and coaching to on-the-job and classroom training. Each employee is also provided with access to the ResQ learning library, filled with helpful resources and training materials.

Employees can look forward to a range of social events and ‘Just Because Friday’s’ such as on-site hog roasts and strawberries and cream, to boost morale and bring colleagues across the business together. ResQ also runs internal incentives to reward its staff for their hard work.

Looking out for its employees, ResQ provides all colleagues with access to an Employee Assistance Programme to help support those who may be struggling. Staff can also participate in free gym and personal training sessions before and after work, as well as receiving free online exercise and nutritional advice.

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Marketing & Media Agencies

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PPL PRS

Putting employee wellbeing at the forefront of the business, PPL PRS encourages healthier habits amongst employees through its Cycle to Work scheme, healthy food and snacks initiative and discounted gym memberships. The company also offers eyecare vouchers, life assurance and an Employee Assistance Programme (EAP) to all staff.

Based on the TV game show, Play Your Cards Right, team managers set a daily business objective, which if team team members achieve, can try their luck on a giant version of the game for a chance to win a prize from a trolley of treats.

In 2022, PPL PRS put together a team of 'band members' to participate in a 5 a-side football tournament to raise money for its chosen charity partners, Humanity Without Borders, helping those facing poverty, conflict and disaster across the world.

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Construction & Engineering

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Portview Fit-Out

Portview's Live Better, Feel Better programme is led by in-house occupational health nurse, Norma McKibbin, who is a qualified cognitive behavioural therapy practitioner. Last year, she was highly commended in the Health, Safety and Wellbeing Ambassador of the Year category of the British Safety Council’s International Safety Awards.

Using the Hub, Portview's employee engagement platform, heads of department give video updates on their departments. Managing director Simon Campbell and line managers run virtual coffee mornings — no work chat, just a hello. Team leaders give daily briefings to talk about workload and deadlines.

Everyone keeps in touch through the Hub, which is fun, informative, educational, honest and fresh. It showcases Portview's culture and helps to inspire and enable people to go the extra mile and seek opportunities for continual improvement to benefit themselves, the organisation and its clients.

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Recruitment

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New Street Consulting Group

Cross-business coffee catchups, which were arranged as one-to-ones between people who would not typically engage with one another, have led to collaborations between departments on projects. As well as monthly all business updates and quarterly newsletters, the company also introduced Yammer as a way of highlighting the work of a different team each month.

The e-learning system PiiQ allows staff to access thousands of courses. The company also uses the software to upload its own training sessions and webinars so that they can be accessed at any time. During the pandemic many employees have chosen to learn a new language.

In 2021 the organisation placed a focus on their continuation to donate time and resource, rather than the usual fundraising activity. Employees were encouraged to volunteer during working hours, with one team member using their time to deliver prescriptions to elderly and high-risk members of their community.

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Automotive

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Motorpoint

At monthly Foody Fridays or Munchie Mondays, depending on the teams' working patterns, takeaways are delivered to all team members. The business encourages teams to go out together and have fun at quarterly events, which it funds.

Communication is a priority within Motorpoint, and, as the organisation grows, it focuses particularly on maintaining leadership visibility. Chief executive Mark Carpenter hosts a monthly Happy Hour to update staff on the business and make sure that its values are lived. All staff can attend and questions are welcomed.

Staff brandishing buckets and sponges washed customers and employees' cars to raise £3,000 for radio company Global's Make Some Noise day. At Christmas the business hosted drive-in cinemas at six sites, inviting customers and teams to watch Elf. Profits went to the organisation, which helps small charities that work to improve people's lives.

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Food & Drink

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Mindful Chef

Each quarter the company runs a Mindful Chef Champions reward programme that encourages staff to nominate colleagues whom they feel have best displayed one or more of the three values — mindful, personal and unafraid. Prizes vary, but the most recent was a meal for two at a fine-dining restaurant.

The company launched its first management training programme, using an external consultant. It consisted of three 90-minute interactive workshops for managers at all levels of the company.

Staff survey results revealed a gap when it came to team building. As a result Mindful Chef ran a range of events in the office, such as cooking masterclasses, speed dating and games nights, all of which have gone down well with staff.

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Automotive

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Kia UK

All senior leaders and managers undergo leadership training and are regularly assessed against specific competencies. There is also a formal biannual appraisal process. Senior leaders keep teams updated throughout the year on company performance and hold an in-depth town hall every quarter, to which all are invited.

With its people-centric corporate focus, Kia offers apprenticeships with the most up-to-date manufacturer-specific knowledge and competencies delivered at the state-of-the-art Kia Academy Training Centre in Nottingham. Graduates from the 24 to 36-month courses are eligible to continue their career progression with a Higher Apprenticeship, Level 4/5.

In recognition that employees play a huge role in hitting company targets, team members are able to nominate their colleagues for outstanding performance. Winners are acknowledged in front of the whole company during quarterly briefings and awarded a £250 voucher.

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Team Cohesion = Performance

The Consumer Council

Rocksteady Studios

Revere

ResQ

PPL PRS

Portview Fit-Out

New Street Consulting Group

Motorpoint

Mindful Chef

Kia UK

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