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What are companies doing with regards to 'My Team'

Learn about the Factors Effect Model

What effect will focus on the 'My Team' factor have?

My Team - Employees' feelings towards their immediate colleagues and how well they work together

My team benefits from a high scoring My Manager factor as the manager is key to creating and sustaining a productive and positive work environment.

An employee’s perceived team will be those they work with on a daily basis.

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Construction & Engineering

Portview Fit-Out

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Portview's Live Better, Feel Better programme is led by in-house occupational health nurse, Norma McKibbin, who is a qualified cognitive behavioural therapy practitioner. Last year, she was highly commended in the Health, Safety and Wellbeing Ambassador of the Year category of the British Safety Council’s International Safety Awards.
Using the Hub, Portview's employee engagement platform, heads of department give video updates on their departments. Managing director Simon Campbell and line managers run virtual coffee mornings — no work chat, just a hello. Team leaders give daily briefings to talk about workload and deadlines.
Everyone keeps in touch through the Hub, which is fun, informative, educational, honest and fresh. It showcases Portview's culture and helps to inspire and enable people to go the extra mile and seek opportunities for continual improvement to benefit themselves, the organisation and its clients.
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Recruitment

New Street Consulting Group

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Cross-business coffee catchups, which were arranged as one-to-ones between people who would not typically engage with one another, have led to collaborations between departments on projects. As well as monthly all business updates and quarterly newsletters, the company also introduced Yammer as a way of highlighting the work of a different team each month.
The e-learning system PiiQ allows staff to access thousands of courses. The company also uses the software to upload its own training sessions and webinars so that they can be accessed at any time. During the pandemic many employees have chosen to learn a new language.
In 2021 the organisation placed a focus on their continuation to donate time and resource, rather than the usual fundraising activity. Employees were encouraged to volunteer during working hours, with one team member using their time to deliver prescriptions to elderly and high-risk members of their community.
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Automotive

Motorpoint

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At monthly Foody Fridays or Munchie Mondays, depending on the teams' working patterns, takeaways are delivered to all team members. The business encourages teams to go out together and have fun at quarterly events, which it funds.
Communication is a priority within Motorpoint, and, as the organisation grows, it focuses particularly on maintaining leadership visibility. Chief executive Mark Carpenter hosts a monthly Happy Hour to update staff on the business and make sure that its values are lived. All staff can attend and questions are welcomed.
Staff brandishing buckets and sponges washed customers and employees' cars to raise £3,000 for radio company Global's Make Some Noise day. At Christmas the business hosted drive-in cinemas at six sites, inviting customers and teams to watch Elf. Profits went to the organisation, which helps small charities that work to improve people's lives.
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Food & Drink

Mindful Chef

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Each quarter the company runs a Mindful Chef Champions reward programme that encourages staff to nominate colleagues whom they feel have best displayed one or more of the three values — mindful, personal and unafraid. Prizes vary, but the most recent was a meal for two at a fine-dining restaurant.
The company launched its first management training programme, using an external consultant. It consisted of three 90-minute interactive workshops for managers at all levels of the company.
Staff survey results revealed a gap when it came to team building. As a result Mindful Chef ran a range of events in the office, such as cooking masterclasses, speed dating and games nights, all of which have gone down well with staff.
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Automotive

Kia UK

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All senior leaders and managers undergo leadership training and are regularly assessed against specific competencies. There is also a formal biannual appraisal process. Senior leaders keep teams updated throughout the year on company performance and hold an in-depth town hall every quarter, to which all are invited.
With its people-centric corporate focus, Kia offers apprenticeships with the most up-to-date manufacturer-specific knowledge and competencies delivered at the state-of-the-art Kia Academy Training Centre in Nottingham. Graduates from the 24 to 36-month courses are eligible to continue their career progression with a Higher Apprenticeship, Level 4/5.
In recognition that employees play a huge role in hitting company targets, team members are able to nominate their colleagues for outstanding performance. Winners are acknowledged in front of the whole company during quarterly briefings and awarded a £250 voucher.
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Technology

BigChange

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An online communication channel is used to share company information and engage staff in a new way. At regular company huddles, news is shared and success celebrated. Staff also share successes through the Green Flag scheme, which improves interaction and communication. Meanwhile, a BigChange Book Club brings avid readers together.
The business plans to launch a BigChange Talent Academy to attract staff by offering outstanding development and progression opportunities. It will provide learning for new starters, those who are developing their careers, and new managers and aspiring leaders. There will be a mixture of internal and external trainers.
Once a quarter, the business has a BigRecharge day where all staff take a paid day off to focus on whatever energises them. It also encourages staff to have a wellbeing objective that they work towards throughout the year, whether that be work-life balance, reading or starting a meditation class.
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Retail

Modern Milkman

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Teams communicate regularly via the messaging system Slack which enables them to chat and interact with colleagues in real time, as well as share updates and information as it happens within the organisation. Meetings take place virtually, cutting down on the time spent travelling to different locations.
Annual and quarterly goals have been set across the company and within departments. A monthly all-hands Zoom call updates staff on company performance. It includes an opportunity to ask the senior leadership team questions. Digital platforms have been consolidated across the business to simplify processes.
The company's philosophy is to review salaries continually and reward staff, based on their efforts and commitment to the business. It means that while there is an annual pay review to assess everyone across the business, salaries are reviewed against performance and staff are rewarded more frequently.
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Housing Associations

Newydd Housing Association

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A helping-hands scheme encourages staff to participate in at least one community activity per year to support the tenants and the areas the association covers. One was a litter pick on the Rhydyfelin housing estate, Pontypridd.
Stress-management training, a 12-week mindfulness programme, four all-staff briefings by a wellbeing consultant and three sessions for managers to help them support their staff are part of the measures on offer to look after employees.
Staff take part in activities such as group bike rides and lunch time walks, art classes, knitting and craft sessions, yoga and tap-dancing classes, pepper-growing and pumpkin-carving competitions, and pool, darts and table tennis tournaments.
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Charity's

YMCA Together

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Each service organises regular treat days which could consist of bringing in food for staff to eat together, or organising a therapist to give staff wellbeing treatments.
The Y Leadership management programme covers organisational development, human resources, finance and budget management, health and safety, and looking at environmental impact and marketing. There are in-house courses about working in a psychologically informed environment.
A memorial garden has been set up at YMCA Together's Dutch Farm, in Liverpool, for those who have died in homelessness or homeless services. It has been welcomed by friends and family of those who have lost their lives, often at an age well below the average life span.
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Housing Associations

Hexagon Housing Association

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Instant recognition awards are the means by which colleagues can thank staff members who have gone above and beyond to help them or a customer. Nominees are sent a "thank you" message and gift voucher and the awards are publicised on the intranet, where colleagues can comment and add their congratulations.
During Black History Month, staff are encouraged to share their family stories on the intranet. Workshops raise awareness of issues faced by LGBTQ+ customers and staff. The office has recently been refurbished and a new multi-faith room, offering a quiet space for prayer and reflection has been added.
The leadership team has increased the use of the intranet to ensure staff members remain up to date, including opportunities to provide feedback on corporate objectives. Staff conferences include discussion sessions on the organisation's values, led by the directors.
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