


The GEMS recognition scheme sees hard work and excellence publicly recognised. Everyone who awards a GEM has to include a reason, showcasing how staff live and breathe the core values in their day-to-day work. To date, 1,754 GEMs have been awarded.
There's an immersive 12-month development programme to help managers realise their leadership potential. It starts with a 360-degree feedback exercise and teaches three intensive modules: Self (Insight), Team (Inspire) and Change (Adapt). Participants also complete a 1,500-word personal self-reflection after each module.
Continuing Conversations measures performance through ongoing one-to-one conversations throughout the year with line managers, ending in a 4QReview, measuring performance against four key questions. Meanwhile, the Global Challenge initiative is particularly popular. In summer 2018, 175 people pledged to walk 10,000 steps every day for 100 days.


After five years of service, employees receive a gift - in recent years, this was an iPad. Pay and related benefits are impressive compared to market rates, and events such as the Christmas party, department parties, and team-building days are similarly generous.
After five years of service, employees receive a gift - in recent years, this was an iPad. Pay and related benefits are impressive compared to market rates, and events such as the Christmas party, department parties, and team-building days are similarly generous.
The company introduced a Medicash scheme to allow employees to pay for wellbeing-related costs such as massages and physio appointments, while a number of games give people an outlet to take a break and socialise together. Staff can also receive mental health advice and guidance when needed.


All staff are encouraged to run and attend workshops on their activities to provide the entire team with visibility into what they do, while also helping to determine an overall strategy for the company. Company-wide socials and gatherings are also used to share feedback and foster a strong team spirit.
Managers receive regular training and appraisals to help them continually improve their leadership standards and work with their team members in a way that's collaborative and open. This includes sending leaders on a week-long residential course focused on change management, self-awareness and giving feedback.
All staff are encouraged to run and attend workshops on their activities to provide the entire team with visibility into what they do, while also helping to determine an overall strategy for the company. Company-wide socials and gatherings are also used to share feedback and foster a strong team spirit.


They host hackathons whereby volunteers from across the business are split into two teams and spend two days attempting to solve the challenge they have been set. This improves team communication by working with different individuals across the business.
They have an Employee Assistance Programme that is available to staff, family and friends. Through this support, practical information and counselling are available, either over the phone or face to face. This covers anything from financial pressures to workplace stress.
They have an Employee Assistance Programme that is available to staff, family and friends. Through this support, practical information and counselling are available, either over the phone or face to face. This covers anything from financial pressures to workplace stress.


Through their recently implemented 'Campus Mentality', fresh have a very open business in an open-plan office to encourage the sharing of ideas and information. Staff can draw on the walls of meeting spaces and share their ideas visually, with all new recruits encouraged to embrace this creative freedom.
fresh operate with a small business mentality, offering individually tailored support to all employees to ensure their mental and physical wellbeing. Staff are actively encouraged to make use of the agency's medical expense programme and uncapped holiday allowance, all of which helps to keep stress levels low.
Through their recently implemented 'Campus Mentality', fresh have a very open business in an open-plan office to encourage the sharing of ideas and information. Staff can draw on the walls of meeting spaces and share their ideas visually, with all new recruits encouraged to embrace this creative freedom.


The company holds a Summer Sports Day for all staff, during which all sites are closed to allow every team member to attend. An annual 'Los Cincos' trip is offered for all employees who have been with the business for five or more years, as well as a yearly trip away for the managers.
The company holds a Summer Sports Day for all staff, during which all sites are closed to allow every team member to attend. An annual 'Los Cincos' trip is offered for all employees who have been with the business for five or more years, as well as a yearly trip away for the managers.
The Breakfast Club are members of the Sustainable Restaurant Association and have a written ethical sourcing policy for suppliers. They recycle as much as they can and also work with a number of charities, often chosen by staff, to support them via volunteering efforts.


The company seeks to become the world's most ethical and sustainable business, making efforts to enrich biodiversity where they grow their ingredients through regeneration projects. Additionally, the retailer is investing in sustainable packaging and energy efficiency, while staff regularly take part in volunteering events.
Regular meetings and continuous listening ensure that Body Shop managers are always empowered to have conversations with their teams. Celebratory events are held to mark major milestones, such as the recent handover of their animal testing petition to the UN, or the anniversary of their acquisition by Natura.
The company seeks to become the world's most ethical and sustainable business, making efforts to enrich biodiversity where they grow their ingredients through regeneration projects. Additionally, the retailer is investing in sustainable packaging and energy efficiency, while staff regularly take part in volunteering events.


Every employee gets given a flexible benefit allowance each year to spend on improving their physical and mental wellbeing. The agency also offers a flexible working policy, unlimited holiday time and a city-swap scheme for all offices in their global network.
Text100 give their staff full autonomy to choose whatever career path suits them and set their own goals, which their managers will help them to achieve. As a result, employees are always working for clients they want to work on and developing skills that matter to them, resulting in strong results and retention rates.
Every employee gets given a flexible benefit allowance each year to spend on improving their physical and mental wellbeing. The agency also offers a flexible working policy, unlimited holiday time and a city-swap scheme for all offices in their global network.


They produce a monthly communication that changed in 2018 from a PDF email to a YouTube clip, as they recognised this was more engaging for staff across the business to relate to. The link is emailed to every member of staff for them to view.
The Senior Management Team is made up of a small team of four, recruited from various sectors with a wide-ranging skill set. Each of the team work as specialists within their respective area and are highly visible across the organisation and at each of their sites.
The Senior Management Team is made up of a small team of four, recruited from various sectors with a wide-ranging skill set. Each of the team work as specialists within their respective area and are highly visible across the organisation and at each of their sites.


Talon Outdoor takes a proactive approach to being environmentally friendly, with a flexible working culture helping to reduce travel times, and firm policies in place for recycling, waste management and energy saving. They also give generously to a number of charity partners, including Family Activity Breaks, Little Havens and Naomi House.
A bespoke leadership programme is in place to ensure new and experienced managers alike are able to keep learning from each other and improve, often through mentorship and collaboration schemes. Each team receives a quarterly engagement score to help team leaders monitor performance and find areas for further improvement.
Talon Outdoor's team meet regularly to discuss their work and highlight their progress towards key objectives. A real-time feedback and engagement tool called Motivii is used to capture employee satisfaction, while socialisation is encouraged through regular group outings, away days and extravagant parties to mark special occasions.
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