Best Companies Factors: Fair Deal

Loop Customer Management

Loop Customer Management offers a fair and competitive remuneration package, including a bonus scheme and annual pay deals. The company's clear Development Framework and levelling sessions between departments ensure transparency and fairness in progression and rewards.

Loop Customer Management encourages its employees to give back to society. Through charity fundraisers led by the Heart of Loop committee, the company raised over £14,000 for various charities in 2023-24, reflecting its commitment to social responsibility.

Through its "All About You" strategy, Loop Customer Management prioritises employee wellbeing. From mental health support and counselling services to the creation of supportive groups, the company is dedicated to promoting a healthy work-life balance.

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Business Services

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Lantra

The organisation arranges a variety of wellbeing and social events for all employees throughout the year in order to build relationships between teams. Furthermore, managers have access to their own social budget to arrange events for their teams, in addition to the corporate budget for social events.

The organisation runs a management training programme to help their leaders develop and better support their teams. The programme is modular, focusing on leadership, managing a team, managing performance, communication, and goal setting

Employee salaries are reviewed every 12 months and they are internally and externally benchmarked. High street vouchers are also awarded throughout the year to celebrate employees who show great performance or demonstrate great behaviours.

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Education & Training

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Heathcote & Co

The organisation has introduced a Social Committee inclusive of each department of the company. This committee is responsible for organising several events throughout the year, including two small gatherings and two large gatherings every year.

Heathcote & Co supports its local community and charities by funding charitable events for its employees by paying their entry fees. Additionally, all full-time employees receive one fully paid day a year to support a local charity through fundraising events or by volunteering their time.

Heathcote & Co have introduced a ‘Moments of Magic’ reward and recognition scheme. Everyone can write names and on what occasion they have used moments of magic. Each quarter the organisation goes through the best ‘Moments of Magic’, and the chosen one receives a £100 voucher to the restaurant of the individuals’ choice.

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Leisure & Hospitality

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Curo

Curo has a menopause support group called ‘The Menopause Café’. Staff meet monthly over coffee to share experiences and provide feedback to the organisation on things that it could do to improve menopause-related accommodations. The group have recently published the Menopause Guidelines to help colleagues and managers to provide guidance on how to manage symptoms.

Curo’s managers are trained through its SHINE leadership programme to engage their managers in key ways to become future leaders within the business. This programme includes interactive sessions from keynote speakers, a series of masterclasses, peer support through action learning sets, seminars providing space for self-reflection, and action planning.

The organisation has adopted a spot salary model; it pays for the size of the role, not the person in it. Each role profile is evaluated by a panel and then external market data of average salaries is applied based on geographical location and sector-specific comparisons.

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Housing Associations

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Chess

Chess has an initiative called Future Fit which focuses on the physical and mental wellbeing of its people. On physical wellbeing, it runs theme weeks during which it encourages its people to be active with step counting competitions, couch to 5K, and virtual exercise sessions such as pilates and clubbercise.

Chess’ People Support and Knowledge Team run quarterly 'leaders training update sessions'. These provide leadership training and updates on Best Practice. It also launched Personal Development Plans via its new HR system. These PDP's allow people to document their short, medium and long term career goals and select what tools/resources they will require to succeed.

Employees at Chess can achieve a higher basic salary through the company’s learn2earn scheme. Through Perkbox, the organisation’s people are rewarded monthly via their manager with £20 Perkbox credit to spend where they wish. Chess also runs length of service financial awards for 10 years (£500) and 15 years (£1,000).

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Technology

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big group

big group’s People Team put together a content calendar and from this produces a monthly email which focuses on a particular wellbeing area. The organisation also has a membership to Healthshield giving all employees access to paid-for benefits and private professional counselling sessions. The organisations further provides MyGym subsidised gym membership and MyHealth access.

As an employee owned business, after 6 months every employee is a beneficiary of the organisation’s employee owned trust (EOT). An additional benefit of being employee owned it that the big group can distribute its profit share on an Income Tax-free basis (excluding National Insurance) to a maximum of £3,600 per employee, per annum.

As well as regular mixers in the office, the summer and Christmas parties, and team and birthday lunches, employees can also enjoy getting to experience the account they are working on. This can be anything from attending music awards nights, hiking the mountains on a photo shoot, and attending exhibitions abroad.

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Marketing & Media Agencies

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Ascentis

Ascentis invests in employees' development through its comprehensive development programme, nurturing talent and helping employees realise their ambitions, thereby enhancing job satisfaction and career progression.

Ascentis integrates sustainability within its qualifications, supporting the development of green skills and encouraging societal contribution, reflecting its commitment to positive community impact.

Ascentis offers competitive benefits, including up to 43 days of annual leave and a salary sacrifice pension scheme, ensuring employees feel valued and fairly compensated compared to similar organisations.

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Marugame Udon (Europe)

The company offers a comprehensive benefits package, including free meals on shifts, generous discounts for family and friends, and access to Wagestream, indicating a fair and competitive approach to employee compensation and benefits.

Marugame Udon's commitment to environmental sustainability, reducing waste and responsible food sourcing, shows its effort to give back to society, going beyond profit motives to make a positive impact.

The company's leaders are dedicated to supporting their chimu, embodying traditional Japanese values and inspiring their teams to create Kando moments, reflecting the deep satisfaction and intense excitement of encountering something of exceptional value.

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Leisure & Hospitality

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Autosmart International

All staff and their families have access to a free, confidential employee assistance programme helpline, offering advice on legal matters, finances, stress and anxiety, relationships and more. The organisation also offers free private healthcare cover, critical illness cover, and life assurance. For many roles, flexible working practices promote a healthier work/life balance.

To encourage employee growth, Autosmart International provides a number of opportunities, including internal training, through its Autosmart Performs programme, and its cross-team projects. The skills learnt through these opportunities help its staff to develop new skills, build relationships, and support their professional growth.

As well as ensuring fair pay, the organisation prioritises regular feedback of when employees and teams have performed well. Walk through the company offices and you will see plenty of handwritten thank you notes from the managing director, long service awards on display, and team recognition trophies.

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Manufacturing

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Sleaford Quality Foods

Accredited by the Living Wage Foundation, Sleaford Quality Foods ensures fair wages and provides substantial benefits, such as a non-contributory Health Cash Plan, demonstrating the organisation’s commitment to treating employees equitably.

Sleaford Quality Foods engages in community and environmental initiatives, such as supporting local charities and striving for The Net Zero Standard, reflecting the organisation’s dedication to societal contributions beyond profit.

Employee wellbeing is prioritised through initiatives like the reduction of working hours, wellbeing rooms, and a confidential helpline, which collectively enhance work-life balance and personal health.

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Food & Drink

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Fairness Counts

Loop Customer Management

Lantra

Heathcote & Co

Curo

Chess

big group

Ascentis

Marugame Udon (Europe)

Autosmart International

Sleaford Quality Foods

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