Roadchef

We aim to make Britain's roads a safer and happier place by de-stressing and delighting our 52 million visitors every year.
Hidden mission statement
http://www.roadchef.com

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
22
Best Company to work for in the UK
May 2021
No items found.
th
Best Company
to work for

Roadchef Ltd operates 30 motorway service areas in 21 locations in the UK and welcomes 52million customers every year. It is the third largest motorway service area (MSA) business in the country and makes its debut among The Best Companies to Work For this year.

The company's vision and values include making Britain's roads a safer and happier place by de-stressing and delighting road-users.

Roadchef is the proud owner and operator of Watford Gap, the first and most iconic MSA in the UK. It has invested significantly across its estate in hosting an impressive portfolio of brands that includes McDonalds, Costa Coffee, Leon and WHSmith, to ensure that customers receive the best possible experience on every visit.

As an Investors in People Gold employer, Roadchef recognises that its workforce is its most valuable asset. It is committed to providing opportunities for all who wish to progress their career. The Fastlane scheme, introduced in 2012, supports high-potential individuals to develop and has enabled the company to fill more than 65% of its management vacancies with internal candidates.

Roadchef is also committed to operating in a sustainable way. It was the first MSA in the UK to introduce solar panels to most of its sites – this alone has reduced carbon emissions by 480 tonnes per year; and 99% of its waste is diverted from landfill. It was also first in the UK to introduce return-reward machines, encouraging consumers to recycle their plastic bottles and paper cups in exchange for a money-off voucher.

Featured Workplace Factors

Leadership

64% of staff agreed

This organisation is run on strong values / principles

The company tries to immerse candidates into its brands during the selection process so it can ensure a good fit on both sides. For senior roles at site level, where feasible, candidates are invited to spend time with senior managers to see what a typical day may involve.

My Company

79% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Employees returning to work after a long period of furlough were firstly asked to complete an e-learning programme that introduced all the new safe ways of Covid-secure working. Roadchef also issued welcome-back packs that included goodies for people to enjoy.

My Team

83% of staff agreed

My team is fun to work with

Roadchef recruits, trains, and develops people against its values and uses its recognition scheme to award positive behaviours. It rewards the everyday heroes who go above and beyond for customers and colleagues with awards and gifts and hosts an annual evening formal awards ceremony.

Quick Facts

Organisation established in
1973
Total number of employees
21
Number of UK locations
34
Employee average age
42% : 58%
Male : Female employee ratio
5%
Employees earning £35k+
37%
Employee turnover (voluntary)

Benefits

No items found.

List Positions

National Ranking
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22
Best Small Companies to work for in the UK
National Ranking
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22
Best Mid-Sized Companies to work for in the UK
National Ranking
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22
Best Mid-Sized Companies to work for in the UK
National Ranking
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22
Best Large Companies to work for in the UK
National Ranking
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22
Best Big Companies to work for in the UK
National Ranking
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22
Best NFP Organisations to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
The Midlands
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89
Best Companies to work for in the Midlands
East of England
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Best Companies to work for in the East of England
The North East
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7
Best Companies to work for in the North East
The North West
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83
Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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40
Best Companies to work for in Scotland
The South East
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Wales
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Yorkshire & The Humber
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Quote from the top...
“It is extremely heartening that all of our efforts around inclusion, engagement, well being and reward and recognition have been positively received by our teams leading to our Best Companies 1 Star accreditation. Every single one of our employees has played their part in this achievement and I am immensely proud of the team at Roadchef and what we have achieved together, especially given the backdrop of a global pandemic.”

Mark Fox, Chief Executive Officer - Roadchef

Want to work for a Best Company?

If you like what you see and are interested in exploring any opportunities, please visit the organisation's careers page for more information.

Careers