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Wacoal supports local charitable initiatives and women's shelters. Redundant products are sent to Africa to support community projects that provide underwear to women who cannot afford it. It donates to organisations such as The Cowshed, which helps people in times of crisis, such as women fleeing domestic abuse.
The company offers apprenticeships to school-leavers and to increase the skill and knowledge levels of existing staff. It is increasing its investment in employee training and their learning requirements are identified from appraisals.
The company values are "passion, team and work-life balance". Staff are inspired to be passionate about what Wacoal does and believe in its products. They are encouraged to work as a team with a common goal and the culture discourages doing long days or answering emails outside working hours.
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