My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work


Employees are rewarded for their continued efforts with a number of benefits, including: staff discounts, loans, and an employee assistance programme.
Manager performance is measured in monthly one to ones. Full year objectives are set in July/ August each year, this is reported back to HR Committee and trustee board.

TPT is committed to employee wellbeing and places it high on the agenda. For the last two years, they have run a 'moves challenge', encouraging teams across the business to compete against each other to log the most activity over a period of 30 days.
It is vital that everyone knows the value of their contribution and given the opportunity to perform at their very best. The performance appraisal process allows for this, as all employees are set five detailed personal objectives to work on throughout the year that link to the overall strategic direction.

There are multiple processes in place to measure the performance of managers throughout the year. As the beginning of each financial year, a management specific KPI is set to measure all line managers skills and behaviours.
Top Banana take internal communication really seriously and try to practice what they preach. They use multiple channels, processes and communication channels to keep maintain and improve team interaction and communication.


The Specialist Works have created a career plan and promotional goals up to management level. Regular reviews,alongside learning and personal development plans means they promote individuals when they achieve their goals.
The Specialist Works hold two strategy days a year in the UK, one at the beginning of the year in January and one mid-way, in the summer. Everyone in the business is invited to attend and all internationals are flown across the globe to be a part of the day.


Four times a year The Trust run full induction sessions which include an introduction to The Trust, H&S and fire awareness training, an opportunity to meet members of the Leadership Team, view a video from the Chairman and see The Trust videos.
The Trust run daily team meetings in their properties, two weekly meetings across other departments, weekly leadership team meetings, quarterly full management meetings and twice yearly full staff and volunteer briefing sessions.

For new parents, The Rum Kitchen ensure to keep them up to date with the latest goings on within the business.
For new parents, The Rum Kitchen ensure to keep them up to date with the latest goings on within the business.


The Rossendale Trust work hard to create the right culture where employees feel valued and important and confident enough to speak up if anything is troubling them.
The Rossendale Trust have a structured induction process for new staff, and a comprehensive annual training calendar of statutory, regulatory and 'best practice' programmes.

Swim England hold monthly organisation briefings where the CEO talks about their progress against the strategic objectives, through KPIs and performance targets. The CEO then talks through matters coming up, things of significant interest, such as the leadership group meetings they attend and big ticket items such as the links to Sport England.
Swim England have an annual team awards ceremony. Employees nominate their colleagues across 7 categories of awards and then each category has a bronze, silver and gold winner. The awards evening includes a 3 course dinner and entertainment, and is promoted as a celebration of the organisations hard work.


Swan is continually reviewing alternative technologies which can be used on new build sites which conform with policy and ensure an efficient and sustainable agenda.
Swan is continually reviewing alternative technologies which can be used on new build sites which conform with policy and ensure an efficient and sustainable agenda.

Each year the Club create's a strategic summary document which highlights their priorities and focus across departments for the year.
The leader knows everyone in the Club, walks around the ground all the time, and recently has held a 1-2-1's with everyone.
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