My Manager
My Team

Team Cohesion = Performance

Our research shows strong team relationships boost productivity, decision-making and innovation. The My Team factor measures what matters most.
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Leisure & Hospitality
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Aquavista

Aquavista’s social committee ensures that there is a regular schedule of events throughout the year to look forward to. Leaders and managers are further encouraged to schedule regular team meetings with some of those focusing on team building exercises.
Every year, Aquavista chooses a charity to support. This year is Young Lives for Cancer. The organisation hosts numerous events throughout the year to raise funds, including a walking challenge and its summer market.
Aquavista provides managers with a combination of face-to-face and online learning covering both practical skills around the employee lifecycle as well as understanding behaviours and the links between behaviour and performance. The focus is on getting the best from your team as a Manager.
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Retail
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Bayfields Opticians and Audiologists

Bayfields Opticians and Audiologists offers several development courses throughout the year, open to all employees. Its internal programme is aimed at creating world-class practice managers signifying the organisation’s commitment to fostering a culture of growth and development.
At Bayfields Opticians and Audiologists, managers are equipped with the tools they need to support their teams effectively. The internal programme 'Greatness Starts with You' underscores the importance of supportive, trusting, and caring management in creating a world-class practice.
With regular Team Member Roadshows fostering collaboration and team spirit, Bayfields Opticians and Audiologists ensures that fun and a sense of belonging are integral to the work environment. The values awards further recognise and encourage team efforts.
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Housing Associations
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Brighter Places

Brighter Places supports personal growth through initiatives like the Brighter Places University programme and traineeships. These efforts have led to one in four promotional opportunities and 50% of management opportunities being filled by internal colleagues.
The ethos at Brighter Places is one of collaboration, trust and respect, encouraging a sense of belonging and team spirit. The company actively fosters a blame-free and supportive working environment, ensuring everyone feels valued and part of the team.
Brighter Places offers a Flexi Benefit scheme of up to £700 for wellbeing, a 6.16% pension contribution, and 30 days of annual leave. The organisation also provides an interest-free loan of up to £1000 and up to 14 weeks of company sick pay, ensuring a fair deal for their employees.
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Law
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Express Solicitors

Express Solicitors offers an Employee Assistance Programme. Furthermore, access to the Wisdom wellbeing app offers employees a wealth of resources on sleep, meditation, fitness and recipes. Due to the nature of Personal Injury claims, the organisation provides guidance and training on challenging matters like dealing with clients with suicidal thoughts or suffering from trauma.
During November and December, Express Solicitors bring its teams together to build positive energy during Winter Incentives competitions. A generous social budget for all departments allows regular social events such as team meals and drinks, bowling, golf, escape rooms, axe throwing, pool evenings, cocktail making, and hikes, all chosen by team members.
Express Solicitors is committed to being an engaged and positive force both locally and nationally. We have ongoing partnerships with charities such as The Maggie Oliver Foundation, Burning Nights and Headway. In total, in 2023, Express donated approximately £200,000 to charities and good causes.
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Leisure & Hospitality
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Brewhouse & Kitchen

The Future Leaders Academy and apprenticeships, including the Brewing Apprenticeship, provide structured pathways for advancement, ensuring employees feel challenged and their skills optimised for career growth.
Brewhouse & Kitchen offer manager apprenticeship schemes, including courses such as Hospitality Manager and Operational Manager. The organisation also has a Leadership Academy, where its leaders of the future are taken through an 8 week programme.
Utilising Yapster, teams can keep up to date and communicate with anyone within the business. Brewhouse & Kitchen use the app to announce employee recognition of "Legends" programme, communicate any new menu items to drum up interest, and any key business change messages.
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Recruitment
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Masentó Group

Weekly ‘Think Bigger’ teams calls with all employees highlight successes and celebrate the journey. Regular socials take place outside of work hours, where the team are invited to attend fun and competitive activities together. There are also two group holiday incentives per year, where the team chose where they would like to go together.
There are two company holidays per year and a chance for employees to win a luxury spa break for themselves and a guest. At Masentó Group's yearly AGM, it award its 'Top Billers' and 'Living The Values' winners with trophies, champagne, and a chance to win a luxury watch.
Masentó Group's leadership team are engaged on an 18-month programme of one-to-one coaching and group sessions with an external company. Some of the topics covered are the power of influencing, embracing discomfort, understanding the different personality styles of their teams, clear communication and being accountable.
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Education & Training
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Petty Pool

The Trust dedicates two employee days per year for all its staff. These include a hiking challenge and an outdoor waterpark.. Staff can try water sports such as paddle boarding and an inflatable assault course. Anyone who doesn't wish to be adventurous can enjoy a picnic and relax by the water.
Petty Pool’s uses rewards and recognition to encourage its employees to start living, demonstrating its values and empowering others to do the same. It hosts yearly awards in four organisation value areas and a couple of fun spontaneous recognition awards with all staff across the organisation.
The Trust has an emerging leader programme which includes coaching, training, and developing its top talent. Managers also receive mentoring with senior leaders who have an open door policy where managers can get advice or guidance when it's needed. Petty Pool encourages managers to network with other organisations to support best practice.
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Not For Profit Body's
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Registry Trust

Registry Trust facilitates personal growth through a Learning Management System. This not only provides structure to core learning needs but also offers access to self-service topics, enabling employees to broaden their skill set and advance in their roles.
Registry Trust fosters a strong team spirit through Connection Days and Kickstart the Year events. These initiatives encourage camaraderie, fun, and a sense of belonging within teams, enhancing the overall work experience.
Registry Trust ensures a fair deal for its employees through regular salary benchmarking exercises. Additionally, it offers a benefits platform where employees can access various discounts, demonstrating a commitment to employee wellbeing.
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Food & Drink
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Hilltop

During the organisation’s Annual Conference, employees have the opportunity to celebrate everything Hilltop. The Managing Director shares results from the last year and launches the One Page Business Plan, providing insight into where every colleague fits into the plan going forward. Food and drink is provided in a local venue afterwards.
Hilltop provides its employees the opportunity to grow through Personal Development Plans, internal and online training, and government supported schemes (including IOSHH, HACCP, BFCGS, and ILM). Over 150 external courses have been completed by Hilltop colleagues in the past year, increasing retention, engagement, and facilitating over 20 internal promotions.
Hilltop has four foundational elements to its manager development: appraisals and coaching from an internal mentor; learner led training; external training, which can be half-day sessions or government funded, longer courses; and a HR led wellbeing programme, that includes regular catch-ups to make sure the manager feels happy and supported.
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Technology
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Computeam

Team incentive budgets, which managers can use on team activities, rewards and recognition continues to encourage staff to maintain their positive work attitude and customer service. The organisation also regularly takes part in team challenges and charity fundraising across all its offices to bring teams together and encourage cross-team communication.
The organisation host annual summer and end of year parties and adopt a culture of praise by recognising people in its monthly Compunews which encourages people to nominate colleagues for values and performance. It also has a Profitshare Scheme, meaning that employees benefit from overall company performance and are awarded additional shares based on tenure.
The organisation has launched an Employee Assistance Programme service which has a dedicated management support function that is available 24/7 for guidance and support on all employee wellbeing matters including managers own mental health and how to support a team member with mental health concerns.
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You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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