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My Manager
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My Team

Team Cohesion = Performance

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Consultancy
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Right Legal Group

Employees now have access to a wellbeing platform giving 24/7 access to a GP, as well as support for physical and mental health issues, grief, financial struggles and other life challenges. An internal wellbeing hub also signposts to articles, podcasts and other resources – often those successfully tried and tested by their colleagues.
More than 100 staff are part of the company-wide group chat, sharing inspiring and motivating words and offering thanks. There have been many virtual get-togethers – some for fun and others for essential Group updates and staff questions. These are in addition to the company-wide meetings all employees are invited to twice a year.
Employees are asked to nominate somebody who has made an outstanding contribution. They may be awarded individually or have the chance to win a £400 voucher if their name gets picked out of a hat. And there’s a £100 bonus for any employee who recommends a hire that passes their three-month probation.
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Property
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Redbrik

Employees have the opportunity to talk to a trained mental health first aider and access helpful articles, quotes and tips on their intranet’s wellbeing channel. Staff are encouraged to take time away from screens for lunch and walking meetings. And social events such as the sports day and movie night help staff let off steam.
A new contact centre fields all incoming calls to the business, taking pressure off individual offices. It helps staff work smarter and keep focused on their priorities. It also offers a way into the company for people with no industry experience.
Apprenticeships and student placements help nurture new talent. Referrals from employees are also welcome. The company encourages applications even when there are no current vacancies, keeping in touch with candidates in its talent pool every month. There are also plans for quarterly recruitment evenings.
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Business Services
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Rated People

The company has built a culture in which it is acceptable to talk about mental health. It recognises the importance of early intervention and managers are trained to spot when someone is becoming more frustrated, irritable or withdrawn, or is working long hours, and will offer help.
Rated People encourages teams to get together and share experiences. After it launched a shadowing day, teams met and listened in on each other's calls. The result was an increased awareness of what each department deals with and the creation of new systems and processes. Drinks and presentations at the end helped to promote bonding.
Learning and development platform 'Learnerbly' is available to all staff from day one, as the probation period is when employees may need additional resources to help them complete tasks. The platform also offers personal development tools such as mind coaching and the Calm app. Everyone is allocated a training budget.
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Automotive
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Porsche Retail Group

An external 'health concierge' – a qualified PT and physiotherapist – regularly visits centres for one-to-one sessions with staff to discuss their wellness goals and how to achieve them. He also runs video Q&As for anyone who would prefer to speak to him anonymously. In addition, the company runs mental health and wellbeing awareness courses.
Employees and their families get engrossed in The Porsche Retail Group Annual Review. The glossy 108-page book with a gold leaf Porsche Logo on the cover is now onto its third edition. It contains a month-by-month review of the year, news highlights from the UK and beyond and Group and individual achievements.
Camaraderie and competition are in full force during 'Fit Feb'. It starts with every employee getting a goody bag of healthy snacks and warm headwear before several charity events get people out and about. It culminates in a charity week with the company donating £1 for every mile walked, cycled, run or swam.
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Recruitment
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Oscar

Quarterly socials, team lunches and company-wide holidays are all ways of bringing colleagues closer together and building meaningful working relationships, along with digital communications software such as Microsoft Teams and Zoom. The firm also holds a 'Global Vision Conference' where employees are given updates on business performance and a 12-month outlook.
A Learning and Development Manager that's risen through the ranks within the organisation is responsible for the training of individuals within the company, adding an experienced and personal touch to their learning pathways. For managers, there's a number of internal development models designed to help them get the best out of themselves and their team.
Supporting the local community is at the core of Oscar, with monthly donations from employees' pay packets given to the organisation's chosen charity partner, Forever Manchester. Staff also take part in challenges and fundraising activities including charity football matches, comedy nights and auctions to raise money for the cause.
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Health & Social Care
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Next Stage

Staff get together for monthly "walk and talk" sessions in different parts of the North West, based around the company's services. It also hosted a "party in the car park", which it plans to tour around its services. Staff were encouraged to host a stall or a game and colleagues and service-users attended.
Senior leaders role-model the company's values which are: "We believe everyone matters", "We inspire one another", "We are resilient", "We work as a team" and "We strive for excellence and quality". All senior leaders work on the "shop floor" and operate an open-door policy.
The "enhanced support worker" pathway is a six-month programme that develops the skills and knowledge of support workers, allowing them to take on key responsibilities within the service. Completion of it means a pay rise and staff are eligible to apply for team leader or other senior roles within the organisation.
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Insurance
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Lockton Companies

The impact of menopause is well recognised, with people able to record sickness as menopause-related. Employees are encouraged to talk about how it affects them, with menopause cafes and toolkits. And an event for World Menopause Day aimed to highlight risks and debunk myths. Other events have tackled issues like mental health and domestic abuse.
Collaboration is encouraged through 'Coffee Connect', where associates are randomly paired with a colleague to network over a hot drink. Employees could even end up sitting down with the CEO! Meanwhile, the internal social media platform 'Workplace' connects associates through posts and interest-specific groups such as 'Parents and Lockton' and 'Lockton Pets'.
The company's high-potential women are invited to the six-month Women's Breakthrough Programme. It includes workshops, peer-to-peer coaching, and a Senior Leader Sponsor to act as their career progression advocate. In addition, a new graduate programme is set to launch in October 2023, with around half of the intake from the company's summer intern scheme.
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Manufacturing
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Lintbells | Home of YuMOVE

This year the company ran its first "away two-days". On the second day, staff took part in dragon boat racing. Teams were made up of staff who had never worked together, so that people came together and did something fun and competitive. The evening entertainment included band-a-oke, when staff could sing with a live band.
A running club support to physical health is run by staff. Anyone can join, whether they are a seasoned runner or someone who is just starting out. The company also organises walks around its beautiful farm location in the Hertfordshire countryside.
The company likes to give consistent feedback and recognition to staff and has introduced the SPOT awards. Anyone in the business can give a SPOT award to another employee if they have gone the extra mile. Managers are encouraged to give regular feedback to staff at one-to-ones and in team meetings.
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Financial Services
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Landbay

'Timeout Tuesday' events allow staff to take time out of their working day to focus on their wellbeing by taking part in activities such as massage, yoga, and workshops and webinars. The events are chosen by employees during surveys. Fitness challenges are also staged during the year, including a Tough Mudder run for charity.
Tuesday is a mandatory office day so that everyone can come together for the weekly stand-up meeting, when senior leaders let staff know what is going on, how things are progressing and what support is available. Social events, such as team lunches and dinners, quiz evenings, games nights and other activities bring people together informally.
Chief Executive, John Goodall, has established an open and collaborative working environment and has a strong, inspirational presence within the company. He sits with the teams in the open-plan office. Senior leaders make sure that all staff are communicated with honestly and believe in the importance of everyone having a voice.
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Health & Social Care
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Home Instead

The online Home Instead Academy allows employees to upskill on a range of topics including diversity and inclusion, and how to communicate effectively. Each new joiner has five days of training with franchise owners and there is funding available for external coaching. The company also offers a four-week exchange programme with the US office.
The company's Home Instead Charities UK arm has a mission to reduce loneliness and isolation in the UK’s ageing population. In 2021 the organisation distributed over £50,000 for 55 community groups benefiting more than 22,000 ageing adults, with activities including memory cafes, singing groups for people with dementia, art classes and yoga sessions.
Bringing teams together was a vital part of Home Instead's focus in 2021, not least for the several new recruits that joined the team. A 'collaboration week' was held by the company, filled with team building exercises, social events and strategic business updates - something the organisation plans to continue on a regular basis.
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Technology
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Graphnet Health

There is no shortage of opportunities to get together and talk work or otherwise. These include twice-yearly company events to share business updates and strategy plans, team away days, virtual lunch breaks, workshop sessions and social outings. Many have looked to build on the camaraderie created by virtual sessions, like 'Friday Night Drinks,' during lockdown.
A monthly company-wide recognition incentive, 'Cheera,' lets employees nominate colleagues for exemplary work they've done to benefit customers, their colleagues or the wider community. A winning name is pulled from a hat, with the employee giving their £500 to a charity of their choice.
In the past 12 months, 95% of employees have completed some work-relating training. Through the Enterprise Initiative Scheme, the company partners with Microsoft, giving staff access to industry-leading accreditations and learning pathways. The company covers the cost of work-related training and offers five days of paid study leave.
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Technology
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Gearset

At Gearset's virtual tearoom — a continuous video call — staff can join at any time. Channels on the communication app Slack are dedicated to departments, teams, projects and shared hobbies. Last year, the company staged a summer party for staff and their families. Meanwhile, there are drink-and-learn events and beers on Fridays.
Feedback from staff shows that the improved methods of communicating organisational clarity used over the past 18 months have been welcomed because employees feel more connected to what Gearset is trying to achieve. A week-long company strategy event enabled cross-team collaboration and the chance to share.
For the annual Christmas Jumper Day, Gearset supported Shirtforce, by buying jumpers from the company for staff and raising more than £500 for charity. The company also took part in the Cambridge Half Marathon to aid two local charities, Romsey Mill, which helps disadvantage children and families, and homeless charity Jimmy's Night Shelter.
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Leisure & Hospitality
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Everton Football Club

Social wellbeing is vitally important at Everton and staff are given the chance to get together through staff networks. The club has invested in a new social interaction tool, Your Everton, which connects staff across the different sites.
Staff who demonstrate outstanding commitment to the club's values are nominated by colleagues for the NSNO (Nil Satis Nisi Optimum) staff awards. Staff networks and project groups focus on making positive change and shaping what the club does. The organisation says: "Keeping our people central to that gives them a stake in what we do."
Everton is leading the charge for equity and inclusion within the football and sports sector and corporate business operations through its 'All Together Now' campaign. The Club has partnered with initiatives such as Liverpool Against Racism, Women In Football and the Rainbow Toffees, its LGBTQ+ supporters' group.
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Recruitment
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Eton Bridge Partners

Eton Bridge's wellbeing team, which was launched two years ago, has driven a range of initiatives. Eight social clubs have been set up, including those for HIIT training, cycling, recipe sharing, walking and a book club. It has also hosted group conversations around mental health and sponsored three mental health first-aiders.
Walkie-talkie meetings, which were set up during the pandemic, have continued, as the company found that they enhanced its culture and the wellbeing of staff. It has also increased the number of team-building days. One team took part in dragon boat racing on the Thames.
Last year, a team used one of their charity days to transform the overgrown sensory garden at the Riverside Children’s Centre, in Maidenhead. They worked hard to turn it into an area that could be enjoyed by the families using the centre's services.
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Marketing & Media Agencies
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Cyber-Duck

Cyber-Duck supports Goods for Good, a Hertfordshire charity that sends goods donated by businesses and individuals to vulnerable communities around the world. Its services have been needed more than ever, in Afghanistan and Ukraine, and Cyber-Duck donated technology and set up digital platforms for the charity. Staff also helped with packing goods and ran fundraisers.
Staff can meet up at the Duck and Crisp virtual pub and there's space for team chat during quizzes. Leaders run weekly team meetings to share project status, trends, techniques and have a catch-up. A Meeting Owl camera swivels around to film meetings and bridge the gap between staff at home and in the office.
The company is developing Cyber-Duck Academies, in both of the open-source technologies it specialises in, Laravel and Drupal. Research and development time is set aside during working hours to give the company's developers cutting-edge, challenging work and community recognition.
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Recruitment
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Cook Recruitment Group

Staff are experiencing less stress at work and greater job satisfaction thanks to various fatigue-busting initiatives. These include journals for more effective planning, duvet days and more regular breaks away from the desk. Employees can use the on-site gym or enjoy discounted rates at local fitness centres.
Initiatives are bringing staff together across the divisions, promoting team cohesion, interaction and a sharing of interests. The Employee of The Month scheme now sees staff voting for the winners. And a newly-built patio has encouraged staff to chat, socialise and build stronger working relationships.
All staff can take advantage of training and mentoring schemes. The company's trainee academy focuses on giving employment and development opportunities to people new to the recruitment industry. It wants to establish home-grown talent grounded in the agency's values that can then go on to coach others.
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Financial Services
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Assetz Capital

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Recruitment
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Annapurna Recruitment

The company says it invests heavily in team morale and offers incentives to staff. Every team has monthly targets to aim for and when they hit them they are given a team night out, such as a meal at a Michelin-starred restaurant, a trip to the Crystal Maze, or sporting events.
All directors sit on the sales floor and are as approachable as anyone else in the organisation. The directors lead the Friday stand-up session, which brings together all staff to celebrate achievements at the end of the week.
Annapurna Giving, the company's charity arm, has been raising money for Parkinson's Disease organisations. Charlie Appleyard, the company's co-founder and a director, was diagnosed with the disease three years ago. He captained the UK team at the Ray Kennedy Cup, a football tournament in Copenhagen for those living with Parkinson's.
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Technology
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AND Digital

ANDis are given 15 extra days of paid leave. Two are for volunteering for anything that an ANDi chooses to support, 13 are "upskilling and innovation" days. Staff can participate in formal courses or do something more informal, such as catching up on reading or carrying out another activity to increase their skills.
Agile ways of working are designed to foster effective collaboration and communication. Through daily stand-up meetings, regular planning, reviews and retrospectives, teams create an appropriate rhythm for themselves to be able to problem-solve collaboratively and achieve quality results.
An incentive share plan provides the opportunity for ANDis to own a part of the company and see a growing reward for participating in its expansion. Unusually in the industry, the scheme gives "growth shares" to ANDis at all levels, not just those near the top.
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Technology
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Street Group

Weekly "donut" chats pair staff with another colleague for a coffee break, and water-cooler topics are discussed on the communication app, Slack. Update calls are made every other day to check-in and socialise. Regular social events include cheese-and-wine nights, pumpkin-carving, competitions, charity events, bake sales and a summer and Christmas party.
A new learning and development structure is being implemented for customer success and sales teams, before being rolled out across the business. The programme has identified training gaps which are are being rectified through training days and courses. A head of training has been appointed to work with line managers and their teams.
One of the company's principles is "stock the fridge", which relates to an all-hands-on-deck approach. If staff see something that needs doing they muck in and help out. In the early days, as a small start-up, it was key and the approach has been maintained even though the company has grown rapidly.
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Manufacturing
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IQE

Colleagues are encouraged to use the firm’s social media platform, Workplace, to share posts and engage with life outside of work. Social events, such as coffees, lunches, and evening drinks give employees a chance to get together, and brief ‘stand-up’ style calls have been implemented to encourage connectedness.
Monthly videos from the Executive and Senior Leadership Team keep employees in the loop with company updates, along with a quarterly newsletter containing information on company goals, best practice, and maintaining engagement. Colleagues have the chance to ask questions during on-site visits and there’s regular townhall meetings with the company’s CEO.
Employees “wore it pink” for Breast Cancer Awareness and donned their festive finery for Save the Children’s ‘Christmas Jumper Day’ in just two of IQE’s charitable fundraisers. The business has recently established a committee focused on giving back to local communities, and all staff are gifted a day per year to help a good cause.
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Marketing & Media Agencies
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The Beyond Collective

Strong internal communication is important at Beyond Marketing and 30 minutes each week is spent updating everyone on projects, client pitches, people initiatives and news, as well as keeping them in the loop with activities for the week ahead. The Culture Club organises pub nights, birthday celebrations and annual outings.
The group has enhanced maternity-leave policies. Up to five "landing days" at full pay towards the end of maternity leave are designed to help reintegrate an employee back into work and, for the first six weeks after return, its "breakfast and bedtimes" policy allows staff to arrive late and leave early.
Beyond Marketing offers its services at a discount to charities. In the past year it has created an award-winning, innovative, donation-driving campaign for Shelter, a new advertising campaign for Alzheimer's Research UK and helped children's charity Make a Wish to spend more effectively on media.
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Business Services
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Here East

Here East has a flat structure that encourages staff to seek support from those in different departments should they need it. One-to-one mentoring is available for those who need a safe space to discuss anything personal or work related.
During the summer, team days take place in the local park. Games are played, staff have picnics and take part in interactive workshops. There is an all-team meeting every month, during which there is a fun team-building game. A social committee arranges regular events, in addition to the Christmas and summer parties.
All staff are paid 14% above the London Living Wage. On top of this, the business gave everyone an allowance of 4.8% in April to help support them when the cost of living increased. A Team Stars recognition scheme gives monthly rewards to staff and there is an annual awards ceremony rewards Here East Heroes.
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Education & Training
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Wigan & Leigh College

As well as its charity efforts, the college has environmental initiatives in place. It promotes the cycle-to-work agenda and the number of staff signing up to it, instead of using cars or public transport, has increased. It also advocates recycling and has bins and stations across the campus.
To promote health and wellbeing, the college offers an employee assistance programme and occupational health support. Managers have had training in resilience, there are mental health first aiders and one-to-one counselling is provided. Hybrid working helps with work-life balance.
There are twice-yearly celebration events and staff sports days. Social activities include a book club and a cycle club. Staff briefings involve all employees. There is also a biannual staff survey, as well as regular focus groups and staff newsletters. Staff can use the college's employee engagement app, Stribe, to leave feedback.
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Technology
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SourceBreaker

Teams have champions who encourage cross-departmental collaboration. For example, the customer success team has product, sales, operations and marketing champions. They take responsibility for relaying key information from their respective departments and looking at how customer success might work with those departments and improve processes.
The future leaders' programme aims to develop the next generation of leaders, as well as show staff that the company is investing in their careers. It also serves to increase buy-in to its vision. Each session focuses on understanding what the business wants to achieve and the part future leaders play in it.
SourceBreaker has early-finish Fridays, when work stops at 3pm, it offers 30 days' annual leave on top of bank holidays and a "work from anywhere" policy, so staff can go on holiday and stay on to work from that location for two to three weeks more.
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Retail
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Buyagift

B Teams champion the voices of staff. B-You, which leads the cause for all things inclusivity, was launched in January. The B-Social team focuses on culture and events and the B-Well team has responsibility for wellbeing initiatives.
Monthly company updates provide the whole team with a progress report on the overall business and how it is doing financially. Project updates are also given, along with shout-outs for team member achievements and new starters are welcomed.
For 12 years, the group has supported Cool Earth, which works to protect the world's rainforests. Since 2010, it has been partnering with the Willow Foundation to make special days possible for seriously ill young adults. Money has also been raised for local charities, such as Herts Young Homeless and Borehamwood Food Bank.
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Consultancy
60a41c4f644574dd25c3c50d

Momentum

Staff say one of their favourite benefits is access to the mental health support service Spill. It provides them with free, confidential access to a therapist, whenever they need it, whether it's to have sessions or ask a question about something on their mind.
Allowing colleagues to choose their own working hours, where they work, and how they work best has seen a reduction in fatigue across the business, as the team is able to focus on delivering their best work rather than working in an environment that doesn't serve them.
On Social Thursdays, the last Thursday of every month, most staff come in to the office, spend the day working together and collaborating, then everyone finishes slightly early to do something social. It may be a sushi-making class, a baby shower for a team member or a Wimbledon-themed table-tennis tournament.
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Marketing & Media Agencies
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MadeBrave

Managers have access to a toolkit that helps them to have effective one-to-one meetings, set well-formed goals in their teams, share and manage expectations and give good feedback. They also have wellbeing training, so they can support staff, understand their own limitations and know when to make a referral.
MadeBrave runs team away-days, such as a trip to Copenhagen and a Find Your Brave Weekend, quarterly immersion weeks and team-building activities, along with other opportunities to mingle and have fun. This year, an external provider has been brought in to stage events to help to keep staff connected and engaged.
Thanks to its "work from anywhere" policy, MadeBrave estimates its CO2 emissions will be reduced by 73%. It also offers a cycle-to-work scheme. Most of the paper used for print work comes from mills run on renewable energy and the print shops it works with are carbon neutral.
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Recruitment
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Macildowie

The company uses "walking meetings" to encourage staff to remain active and spend time away from desks. Paid sick leave is available from day one and free private healthcare is available to those at certain grades and to others at a reduced price.
Team spirit is seen as one of the most important skills to develop. Team-building activities challenge employees to do something that is out of their comfort zone, including raft-building, a high-ropes assault course and a visit to The Cube in Manchester, which offers mental and physical challenges in the ITV game show's Perspex boxes.
Staff nominate two charities a year to support. This year they have been raising funds for and volunteering at Stonebridge City Farm, in Nottingham, and the Leicestershire Action for Mental Health Project. Charity runs and office competitions are among the events that bring in cash for the charities.
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Education & Training
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Bridgend College

Cross-college continuing professional development days bring staff together to take part in group workshops. Team away-days, bring-your-dog-to-work day, planting sessions and celebratory events on national days all help to encourage staff interaction.
Last year, an equality, diversity and inclusion adviser was appointed to help increase diversity and create conscious inclusion across the college in line with its "be all that you can be" mission and to foster an environment where students and staff feel as though they belong.
Performance and development reviews are an essential tool in helping managers understand what motivates their staff and support their wellbeing and personal development. An Ignite mentoring programme is being developed to help staff in lower bands acquire the abilities and confidence to compete for higher-level posts.
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Technology
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Appello

A team of staff produces a bi-monthly newsletter, The Wrap Up, which is sent to the whole business. It provides updates on new joiners, career changes, promotions and births, as well as spotlighting particular departments, products or processes.
Senior managers have been leading from the front in making adjustments within their teams to support more flexible working and developing internal opportunities for people to carve out a long-term career with Appello.
Development is supported through succession-planning and encouraging staff to apply for internal roles, before jobs are advertised externally. Since the last survey, more than 20 staff have been promoted or transferred to fellow departments to progress their careers and widen their skill sets.
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Not For Profit Body's
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The Consumer Council

Since the last survey, the council has sought to provide permanent jobs and rely less on temporary workers via agencies. This has increased the head count by almost 50% in the past 12 months. Staff away-days have also been introduced and the council is seeking to improve communication and engagement.
The Consumer Council invests heavily in learning and development for staff to promote personal and professional growth, as part of its retention strategy. It means an average of £1,500 is spent on each person, per year.
Newsletters covering topics such as health and wellbeing are sent to staff. Directorates and teams have WhatsApp groups to communicate with each other and the council also has all-staff and wider leadership team WhatsApp groups. At a monthly, remote, all-staff meeting, one of the teams gives a presentation on a project it is working on.
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Technology
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Rocksteady Studios

Placing a focus on employee wellbeing, Rocksteady support employees who might be struggling with different mental health resources, such as an EAP service, mental health counselling and independent counselling sessions through its privately hired counselling agency. Teams are offered free yoga four times a week and discounted gym memberships promoting physical wellbeing.
Food is a huge cultural element and Rocksteady have designed the studio to revolve around the large open plan kitchen with communal tables brining colleagues across the business together. Caterers are hired for themed events such as the Lunar New Year, and senior managers gather to cook breakfast for the whole team once a month.
The studio remains dedicated to giving something back to the community, and as such sponsored and donated to many charitable organisations throughout 2021. This charitable work includes a new partnership with GamesAid, a UK-based video games charity, where the company participated in a Go Karting event and donated to the charities Games Comedy Night.
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Marketing & Media Agencies
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Revere

As part of its CSR programme, the company encourages its team to fundraise or volunteer for charities close to their hearts – and contributes an extra 50% of the total raised by any team member, up to £250 per year. Employees can also support local initiatives, with one fully paid volunteering day a year.
Revere has built two separate management programmes - one for more junior managers called Boost Leap, and another for more senior managers called Boost Elevate. These bespoke programmes were designed following feedback gathered from the managers, and focuses on consistent process and best practice when it comes to recruitment, new starters and onboarding.
Regular team and all-company social events are designed to encourage communication and interaction. From a Henley Festival summer party through to go-karting, the events have been popular, helping colleagues form valuable working relationships. To further encourage interaction, employees are invited to share their personal updates, news, and views in a dedicated Teams channel.
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Telecom
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ResQ

ResQ place personal growth at the heart of the company, offering employees an abundance of training opportunities from mentoring and coaching to on-the-job and classroom training. Each employee is also provided with access to the ResQ learning library, filled with helpful resources and training materials.
Employees can look forward to a range of social events and ‘Just Because Friday’s’ such as on-site hog roasts and strawberries and cream, to boost morale and bring colleagues across the business together. ResQ also runs internal incentives to reward its staff for their hard work.
Looking out for its employees, ResQ provides all colleagues with access to an Employee Assistance Programme to help support those who may be struggling. Staff can also participate in free gym and personal training sessions before and after work, as well as receiving free online exercise and nutritional advice.
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Marketing & Media Agencies
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PPL PRS

Putting employee wellbeing at the forefront of the business, PPL PRS encourages healthier habits amongst employees through its Cycle to Work scheme, healthy food and snacks initiative and discounted gym memberships. The company also offers eyecare vouchers, life assurance and an Employee Assistance Programme (EAP) to all staff.
Based on the TV game show, Play Your Cards Right, team managers set a daily business objective, which if team team members achieve, can try their luck on a giant version of the game for a chance to win a prize from a trolley of treats.
In 2022, PPL PRS put together a team of 'band members' to participate in a 5 a-side football tournament to raise money for its chosen charity partners, Humanity Without Borders, helping those facing poverty, conflict and disaster across the world.
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Construction & Engineering
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Portview Fit-Out

Portview's Live Better, Feel Better programme is led by in-house occupational health nurse, Norma McKibbin, who is a qualified cognitive behavioural therapy practitioner. Last year, she was highly commended in the Health, Safety and Wellbeing Ambassador of the Year category of the British Safety Council’s International Safety Awards.
Using the Hub, Portview's employee engagement platform, heads of department give video updates on their departments. Managing director Simon Campbell and line managers run virtual coffee mornings — no work chat, just a hello. Team leaders give daily briefings to talk about workload and deadlines.
Everyone keeps in touch through the Hub, which is fun, informative, educational, honest and fresh. It showcases Portview's culture and helps to inspire and enable people to go the extra mile and seek opportunities for continual improvement to benefit themselves, the organisation and its clients.
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Recruitment
60a42fee82899d978c972840

New Street Consulting Group

Cross-business coffee catchups, which were arranged as one-to-ones between people who would not typically engage with one another, have led to collaborations between departments on projects. As well as monthly all business updates and quarterly newsletters, the company also introduced Yammer as a way of highlighting the work of a different team each month.
The e-learning system PiiQ allows staff to access thousands of courses. The company also uses the software to upload its own training sessions and webinars so that they can be accessed at any time. During the pandemic many employees have chosen to learn a new language.
In 2021 the organisation placed a focus on their continuation to donate time and resource, rather than the usual fundraising activity. Employees were encouraged to volunteer during working hours, with one team member using their time to deliver prescriptions to elderly and high-risk members of their community.
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Automotive
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Motorpoint

At monthly Foody Fridays or Munchie Mondays, depending on the teams' working patterns, takeaways are delivered to all team members. The business encourages teams to go out together and have fun at quarterly events, which it funds.
Communication is a priority within Motorpoint, and, as the organisation grows, it focuses particularly on maintaining leadership visibility. Chief executive Mark Carpenter hosts a monthly Happy Hour to update staff on the business and make sure that its values are lived. All staff can attend and questions are welcomed.
Staff brandishing buckets and sponges washed customers and employees' cars to raise £3,000 for radio company Global's Make Some Noise day. At Christmas the business hosted drive-in cinemas at six sites, inviting customers and teams to watch Elf. Profits went to the organisation, which helps small charities that work to improve people's lives.
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Food & Drink
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Mindful Chef

Each quarter the company runs a Mindful Chef Champions reward programme that encourages staff to nominate colleagues whom they feel have best displayed one or more of the three values — mindful, personal and unafraid. Prizes vary, but the most recent was a meal for two at a fine-dining restaurant.
The company launched its first management training programme, using an external consultant. It consisted of three 90-minute interactive workshops for managers at all levels of the company.
Staff survey results revealed a gap when it came to team building. As a result Mindful Chef ran a range of events in the office, such as cooking masterclasses, speed dating and games nights, all of which have gone down well with staff.
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Automotive
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Kia UK

All senior leaders and managers undergo leadership training and are regularly assessed against specific competencies. There is also a formal biannual appraisal process. Senior leaders keep teams updated throughout the year on company performance and hold an in-depth town hall every quarter, to which all are invited.
With its people-centric corporate focus, Kia offers apprenticeships with the most up-to-date manufacturer-specific knowledge and competencies delivered at the state-of-the-art Kia Academy Training Centre in Nottingham. Graduates from the 24 to 36-month courses are eligible to continue their career progression with a Higher Apprenticeship, Level 4/5.
In recognition that employees play a huge role in hitting company targets, team members are able to nominate their colleagues for outstanding performance. Winners are acknowledged in front of the whole company during quarterly briefings and awarded a £250 voucher.
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Technology
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BigChange

An online communication channel is used to share company information and engage staff in a new way. At regular company huddles, news is shared and success celebrated. Staff also share successes through the Green Flag scheme, which improves interaction and communication. Meanwhile, a BigChange Book Club brings avid readers together.
The business plans to launch a BigChange Talent Academy to attract staff by offering outstanding development and progression opportunities. It will provide learning for new starters, those who are developing their careers, and new managers and aspiring leaders. There will be a mixture of internal and external trainers.
Once a quarter, the business has a BigRecharge day where all staff take a paid day off to focus on whatever energises them. It also encourages staff to have a wellbeing objective that they work towards throughout the year, whether that be work-life balance, reading or starting a meditation class.
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Retail
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Modern Milkman

Teams communicate regularly via the messaging system Slack which enables them to chat and interact with colleagues in real time, as well as share updates and information as it happens within the organisation. Meetings take place virtually, cutting down on the time spent travelling to different locations.
Annual and quarterly goals have been set across the company and within departments. A monthly all-hands Zoom call updates staff on company performance. It includes an opportunity to ask the senior leadership team questions. Digital platforms have been consolidated across the business to simplify processes.
The company's philosophy is to review salaries continually and reward staff, based on their efforts and commitment to the business. It means that while there is an annual pay review to assess everyone across the business, salaries are reviewed against performance and staff are rewarded more frequently.
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Housing Associations
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Newydd Housing Association

A helping-hands scheme encourages staff to participate in at least one community activity per year to support the tenants and the areas the association covers. One was a litter pick on the Rhydyfelin housing estate, Pontypridd.
Stress-management training, a 12-week mindfulness programme, four all-staff briefings by a wellbeing consultant and three sessions for managers to help them support their staff are part of the measures on offer to look after employees.
Staff take part in activities such as group bike rides and lunch time walks, art classes, knitting and craft sessions, yoga and tap-dancing classes, pepper-growing and pumpkin-carving competitions, and pool, darts and table tennis tournaments.
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Housing Associations
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Hexagon Housing Association

Instant recognition awards are the means by which colleagues can thank staff members who have gone above and beyond to help them or a customer. Nominees are sent a "thank you" message and gift voucher and the awards are publicised on the intranet, where colleagues can comment and add their congratulations.
During Black History Month, staff are encouraged to share their family stories on the intranet. Workshops raise awareness of issues faced by LGBTQ+ customers and staff. The office has recently been refurbished and a new multi-faith room, offering a quiet space for prayer and reflection has been added.
The leadership team has increased the use of the intranet to ensure staff members remain up to date, including opportunities to provide feedback on corporate objectives. Staff conferences include discussion sessions on the organisation's values, led by the directors.
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Business Services
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Spica Technologies

Staff were allowed to carry over holidays during the pandemic to enable them to save their time off until restrictions were withdrawn. They were also encouraged to take regular breaks to prevent burnout.
Staff are split into squads, and new ways for teams to work and innovate together are constantly explored. New product features are shared at clinics, when ideas can be presented and suggestions made. Informal social activities across the squads improve team collaboration and build relationships within them and the company as a whole.
Funding support to gain professional qualifications is offered to managers — the company is helping its finance manager to gain professional accountancy accreditations. New line managers are coached in people-management skills.
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Law
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Hall Brown Family Law

Staff take part in the cycle-to-work day and the firm funded every person entering the End to End challenge, for which they had to walk or run the distance between Land's End and John O'Groats in a year.
At the annual Christmas party, every member of staff receives an award to celebrate something they have done that year. Other yearly events are an away weekend for staff and their partners and a summer party based around a fun activity, such as an all-firm darts tournament.
All big company decisions require the approval of every member of the firm. For example, no new member of staff is taken on without everyone approving it. This allows less commercially experienced staff to be part of the commercial decision-making process.
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Utilities
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Octopus Energy Group

A steel drum band was invited into the London office for a Rum and Drums night. The Brighton office has a Pride party before taking to the streets for the parade and, in Leicester, an annual Christmas Lights party celebrates Octopus being part of the city "switch-on" celebration.
Staff can move around the business. This has led to someone who started in customer service as a graduate going on to lead the launch of the customer service in Texas, a smart-meter specialist consulting as an ecologist for tree-planting schemes and a billing specialist heading its green marketing strategy.
If team members want to raise an issue they can approach any one of the senior management team directly, including the chief executive. An important aspect of the company's culture is that it is open, transparent and accessible, so that anyone can speak up if they have problems or ideas they would like to discuss.
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Consultancy
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Proxima

The charity and wellbeing committees often join together to create events, such as the Wellness Fortnight in July, when everyone was encouraged to join in wellbeing initiatives, such as a "lunch and learn" on the benefits of physical exercise, a company-wide "plank" challenge or a 24-hour team charity row.
Chief executive Gareth Evans and the board have daily leadership meetings to ensure there is clarity between them. From these daily meetings, there are regular video updates from Gareth that are posted on our company’s Workplace platform so staff can watch these video updates at a time that works best for them.
The X Fund is run by a committee of six employees, who manage a budget for non-essential training needs. Throughout the year, staff can submit applications to the X Fund to request funding. Paid study leave is given to attend the course.
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Leisure & Hospitality
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Hickory's Smokehouse

Hickory's continue to talk openly about mental health and mental wellbeing on The HUB, providing resources and support to any team members who need it. It also has an Employee Assistance Helpline available to all team members, and any team member facing financial hardship can apply for financial support through its Adversity Fund.
Hickory's uses reclaimed and recycled materials when building new restaurants, including heater batteries on the roof. Its napkins, blue roll and straws are made from recyclable materials and, in the kitchens, energy-saving technology captures waste heat and converts it into free hot water.
In 2021 Hickory's introduced its 'Spring Break' WhatsApp Groups, so that communication and updates could be sent directly to each venue. The groups also gave the team a platform to voice any questions, comments or ideas they had directly to their line managers and the People Team.
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Consultancy
60a41c4f644574dd25c3c50d

Orbis

Knowing how daunting it can feel to return from annual leave and come back to a huge backlog, Orbis has implemented new 'handover guidelines' to prevent work building up and ensure employees are not tempted to work whilst off. The new guidelines ensure all colleagues feel supported and highlight the benefits of necessary rest.
Orbis maintains an open-door policy, where all staff from senior leadership to new starters have the right to know and understand any decisions made for the business, as well as having a voice at the table and the opportunity to contribute to the company-wide debate.
The company uses offices run by property firm, WeWork, which means it adopts their meat-free menu, which encourages lower meat consumption. The coffee is always Fairtrade, the lighting in buildings is automatic, and single-use plastics are banned.
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Business Services
60a4179e3738664af4aa4d2c

Q5 Partners LLP

To minimise the toll the pandemic was taking on staff, they were given an extra three days' leave at Christmas. Q5 has also increasingly allowed staff to take unpaid leave and sabbaticals, plus the chance to buy an extra week off.
A critical illness policy pays 80% of a Q5-er's base salary if they are not be able to work. The policy comes with other benefits such as sessions with a therapist or physiotherapist. The company also offers a top-of-the-range private medical insurance scheme.
During lockdown Hannah’s bootcamp took place via Zoom as a way of connecting people around a physical activity. The consultancy also staged an “Olympics” between the consultant and senior consultant communities and many team members took part.
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Housing Associations
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Golden Lane Housing

Recognised as a Mental Health Confident Employer by the Workplace Mental Health Charter CIC, colleagues are given access to the Mental Health Hub app featuring mindfulness sessions, CBT, Audio meditation, and emergency contact numbers. Mental Health Mondays were also introduced, led by Mental Health First Aiders who communicate educational and supportive information.
Through the use of Staff Circle colleagues can share anything the wish through “the kitchen” section, in place of chats over coffee in the office, where colleagues can discuss topics outside of work. The Staff Circle also has “The Source”, allowing the Board and Leaders to provide business updates to all colleagues.
GLH's development programme is given to all colleagues, featuring monthly mandatory training on topics such as GDPR, dispute resolution, and managing stress, to be completed in their weekly development time slot. Every 6 weeks check-ins are held with colleagues and their line managers, covering their development needs and any specialist training that may be required.
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Law
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Clarion

A programme of activities focuses on what employees say they want. Some of the most successful have included an annual company-wide team step challenge to get people moving and interactive sessions on topics such as menopause, personal safety, sleep, financial wellbeing and the effect of digital technology on mental health.
At last year's Clarion conference, staff were given two activities that focused on collaboration. They could perform a sketch, a song or some poetry, for example, to show how collaboration works at the firm. It demonstrated what was successful and where improvements could be made.
BeingCharitable, the firm's charity committee runs events, from virtual balloon races, wear red for the day, raffles and sweep stakes. Clarion has been corporate sponsor of the Jane Tomlinson 10k, in Leeds, for more than a decade. A team from the firm takes part.
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Technology
60a43081c04f23c7f7bd65d5

Breathe

A flexible working scheme, Breathe-flex, allows people to manage work and personal demands better. It has a positive impact on people being able to work in ways that suit them and it helps to reduce stress.
Breathe funds team-building and social events. Teams can decide what they want to do, ensuring that it is inclusive for all. Activities last year included pottery-painting, bowling, wreath-making and clay-pigeon shooting.
New initiatives at Breathe include a challenge-yourself scheme that supports people in doing something that stretches their comfort zone. A day per month has been allowed for personal development and no-meeting Fridays are a wellbeing initiative to help people manage work pressures and create some headspace time.
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Telecom
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Focus Group

The groups intranet platform provides a wellbeing centre containing advice, information, and videos around mindfulness, diet, finance, exercise, and is available for employees to access at all times. It also provides an Employee Assistance Programme (EAP) which offers a 24/7 counselling service for any of our employees or their direct family that may be struggling.
A learning hub is available to all staff, enabling them to focus on their development. The hub provides onboarding information, details of talent management, details of our learning lunches designed to project positivity and promote life skills, and a training calendar where employees can book themselves onto training workshops such as effective communication and presentation.
Each year colleagues are invited nominate their peers for a wide range of awards, that are presented at an annual awards ceremony. This not only encourages employees to recognise the hard work and efforts of their employees, but also provides a good social setting for employees across the business to interact.
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Charity's
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The Charity for Civil Servants

The Charity runs social hubs for staff to share their interests and hobbies while building relationships and supporting each other. For those who love singing, there is a staff choir.
Everyone is encouraged to speak to Graham Hooper, the chief executive, and offer ideas, ask questions or raise any issues. He has introduced all-staff away days, which now take place online, and invite staff to have a say in how the organisation develops.
The Charity partners with others, from Anxiety UK and Dementia UK to Relate, to support those in the civil service community. Many staff support charities on a personal level. One took part in the Roy Castle Lung Cancer Foundation’s Strictly Ballroom event to raise funds with the backing of his colleagues.
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Retail
60a43035f743b80a778436df

Sofology

Senior leaders often engage with others on the workplace platform by adding comments on posts from others, commending them and encouraging staff. Feedback is welcomed and leaders openly promote the Sofologist Say forum, which enables people to submit ideas, suggestions or ask questions for response from leaders and stakeholders.
Charities supported by Sofology include Papyrus, which works to prevent young suicide, Cancer Awareness for Teens and Twenties and Grace House, which provides a home for children with disabilities. In partnership with the Woodland Trust, the company also planted a tree for every order it received last year and more than 115,000 were planted.
The company runs immersive campaigns across the workplace platform, providing information and signposting on a range of themes. It encourages staff across all business areas to interact and share stories with each other. A great example of this was Sofology's Pride campaign.
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Simitive

Initiatives such as the Cycle to Work scheme and a city-centre based office to support commuting by public transport are just two of the initiatives Simitive has in place to lessen its environmental impact. Combined with this, it runs a paperless office and employs fully cloud-based IT systems.

After becoming increasingly concerned about the health and wellbeing of its staff during periods of lockdown, the company launched an employee wellbeing programme including 24/7 access to helplines, free counselling sessions, ensuring holidays and breaks were taken, as well as access to confidential conversations with Heads of Department, HR, and Directors.

In order to keep a culture of collaboration and interest during the pandemic, the company held regular meetings on a company and team level, as well as coffee mornings and fun events such as Taskmaster. These were all held in addition to weekly 1-2-1s for all staff members, as well as six monthly development reviews.

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Gateway Housing Association

A staff forum network, known as ‘Gateway Together’, exists to raise awareness of diversity and inclusion in the workplace. Designed to promote a constantly evolving positive and inclusive culture, it has led to a number of events initiatives including Eid celebrations, Pride, Men’s Health, Black History Month, and International Women’s Week.

Gateway’s office refurbishment included a new recycling system, as well as other initiatives that focused on a commitment to mitigating its impact on the environment. These include LED lighting, the use of hybrid vehicles and electric charging points, as well as a ‘Cycle to Work’ scheme and a bike loan initiative.

Collaboration and inclusion activities consist of weekly team briefings internally, as well as a number of external team bonding activities. These include taking part in virtual ‘escape rooms’, as well as the establishment of a ‘Birthday Month Club’ to encourage celebration across different teams.

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Manufacturing
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Lionel Hitchen

Each department runs a monthly "world-class manufacturing" meeting that other staff can attend with the aim of improving cross-departmental relationships and understanding, and to share ideas. There is usually a fun team-building activity, too.
A training programme was rolled out to leaders, who reviewed the company's values and came up with a memorable way of summarising them, called the Hitchen Way. The programme also resulted in the formulation of three transformational business goals, which have brought considerable improvements to business processes and have involved large cross-functional teams.
The company set up a Green Team to work on reducing its carbon footprint and staff engaged enthusiastically in coming up with more than 100 ideas and projects for energy saving, which will include the purchase of a new electric van in 2022.
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Financial Services
financial-services-best-companies

William Blair

William Blair's Global Inclusion Council, created in 2017, is an advisory group of colleagues responsible for defining the firm's inclusion strategy and priorities to create a workplace where people are encouraged to bring their individual perspectives and experiences to work to drive greater creativity.

During the pandemic, it was important to keep employees up-to-date and to promote team bonding. William Blair launched a microsite dedicated to Covid-19 updates and a special edition of the firm's global electronic newsletter, Inside William Blair@Home.

Each employee received a food voucher that could be used for home deliveries while working from home. The company has a strong employee assistance programme to support every member of the workforce. Laptops were issued to all staff to enable the team to work from home over the past year.

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UKCloud

UKCloud is committed to supporting employees' development, ensuring that it is tailored towards each staff member's specific ambitions and career path. A buddy system for new recruits provides a career mentor for people as they embark on a five-week programme of on-the-job training.

Colleagues found new and interesting virtual ways to use their social budget – £75 per head every quarter – while operating remotely. UKCloud believes this initiative has been pivotal in helping to maintain strong team interaction during a challenging year.

A Health and Wellbeing Week in January 2021 promoted practical strategies for feeling better. Senior leaders got behind the initiative, encouraging staff to exercise during the cold winter months. They have also been active in continuing to break down the stigma associated with mental health.

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Tonic Games Group

Every second Wednesday, staff have the afternoon off to work on personal development projects alone or in groups. They show off their projects in a regular video series and monthly newsletter. Each employee also has £300 to spend on courses and resources on the online learning platform Learnably, launched in December 2020.

One of the lessons of lockdown was that the more people communicated outside their day job, the more productive collaborations they had on important projects. Mediatonic recognised its teams had different rhythms and stopped organising fun events such as quizzes and tea breaks in favour of empowering groups to host events of their own design.

Mediatonic is a founding partner for Safe in Our World's new campaign, #LevelUpMentalHealth, which seeks to unite the gaming industry to support both players and developers who may be struggling silently with their mental health. The company has also set aside money to support two charities fighting racial inequality in the UK.

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Housing Associations
housing-association-best-companies

Thrive Homes

Thrive Homes switched quickly to being a remote business last March. The Chief Executive, Elspeth Mackenzie, took to the internal social network OneThrive to provide business updates and advice on public health guidelines. Workplace by Facebook was also used to keep staff informed.

The Lumina Spark programme is used to develop people's understanding of themselves and others. It provides tools to constructively share, challenge, debate and give feedback, and to enhance emotional intelligence when interacting with colleagues and customers. Managers draw on its insights in the growth of their teams.

Inspired by a two-minute video from New Zealand prime minister Jacinda Ardern, managers took part in a 15-second challenge, #PrideinThrive. Each of them filmed themselves talking about what they were most proud of and grateful for. The clips were posted on the firm's internal social network.

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Property
property-best-companies

The Howard de Walden Estate

The Howard de Walden Estate promotes training and development within the wide-ranging roles in the property company, including tiers of management. Support is also available for further education where applicable to the role and the individual employee.

Daily and weekly meetings kept teams bonded in the past year using cloud technology that the company already had in place. Team members also got together online to boost morale with virtual cocktail evenings and a book club.

A personal trainer kept employees on their toes with weekly workouts, recipes and advice for staying healthy during lockdown. Excellent health benefits for staff at The Howard Walden Estate include 24-hour access to mental health advisers.

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Teamspirit

Teamspirit's culture of collaboration allowed the senior leaders to implement decisions quickly and effectively under high-stress, chaotic conditions as the coronavirus crisis developed last year. They road-tested a pandemic disaster recovery plan with all employees in February and implemented flexible working.

After a survey showed that 59% of staff feared that remote working might slow their career and personal development, the agency raised the visibility of its extensive training programme and celebrated promotions (19% of the 70-strong team were promoted last year). In the next survey, 59% shrank to 19%.

Staff vote anonymously in the quarterly peer group rewards scheme, which honours team members who have made a difference through living the company values. The six people with the highest number of nominations receive a £600 voucher and get to hear the often moving comments of colleagues who nominated them.

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Retail
60a43035f743b80a778436df

tails.com

The company works hard to avoid gender bias and promotes and hires on merit. It means there is a healthy female/male balance across the team, of which 58% are women. In the senior team, 51% are women. Thirty per cent of the software team are women, compared with an industry average of 15%.
At Tails.com new recruits aren't given an induction, but an InDogtion. It is a week-long introduction to the company, giving them the opportunity to meet their fellow pack members. They receive a welcome pack on their first day, which includes some of the organisations products, a branded hoodie and notebook.
One of the more innovative partnerships that Tails.com formed in the past year was with Ishango, a programme that offers data scientists in Africa the opportunity to undertake a 12-week project for global host companies. The first cohort was an overwhelming success and the company will welcome a new one this year.
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Technology
technology-best-companies

SWIFT

During the pandemic, leaders have used constant communications with employees. They have contributed to morale through the company's increasing corporate and social responsibility initiatives. The company's leadership has led by example and remained accessible to employees throughout.

During lockdown, a pets' hour gave staff the chance to introduce their pets on video calls to your colleagues. A virtual MasterChef allowed people to share cooking skills and a social club formed at the digi pub.

The company introduced team initiatives such as yoga and mental wellbeing sessions. It also tried to reduce unnecessary meetings and give employees more of their time back.

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Insurance
insurance-best-companies

Source Insurance


The company has introduced an official development scheme, called #TrainToGain, which is founded on a philosophy of self-development and empowers staff to take ownership of their progression. It will support employees working towards industry qualifications as well as continuous professional development activities.


At Christmas, the elves from the Source Community Team asked all staff what was top of their Christmas wish lists, then wrapped the presents – valued at up to £100 each – and delivered them by courier. Staff posted videos and photos of themselves opening and enjoying the gifts.

Source has introduced a “Me Day” that can be taken spontaneously by staff to boost their mental wellbeing by recharging or relaxing. The day does not count as sick leave, and was promoted to employees even while they were working from home.

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Recruitment
recruitment-best-companies

Severn Angels Healthcare

Management performance is assessed on a six-monthly basis. The key performance indicators include: rate of productivity, response rate to feedback, relationships with external interested parties, working environment of the organisation, planning and risk management, and amount of profit.

Every team member was asked to contribute to the weekly Zoom meetings and the company took their comments into account when planning or implementing policies. This helped to ensure wellbeing was monitored so action could be taken if anyone was struggling to cope with work or the challenges of Covid-19.

The company supports Severn Angels Housing & Support, a charity that provides accommodation and support for homeless people to enable them to be more independent. It focuses particularly on women in the West Midlands and Worcestershire. Staff have organised fundraising raffles and donated clothes.

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Not For Profit Body's
nfp-body-best-companies

Salix Finance

To help staff return to the office, Salix hired parking spaces near its HQ to allow those with a car to drive in. Also it gave staff a £500 bonus to put towards something to help their mental wellbeing, such as yoga classes, while transitioning from working from home.

Salix has an unusually high number of female employees: the chief executive and 60% of the managers throughout the organisation are women. Just over a quarter of staff are from BAME backgrounds, with the workforce including staff from all over the world.

Staff were allowed to spend at least one day a week volunteering to help local individuals and community groups during the pandemic. The chief executive clocked up 280 hours of being available to shop and collect medicines for vulnerable adults who were sheltering.

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Technology
technology-best-companies

SafetyCulture

SafetyCulture gave staff two recharge days (paid days off) and introduced “Summer Fridays” where employees finished at 2pm. Staff were sent restaurant DIY kits for the virtual Christmas party and team leads have a quarterly budget to organise team birthday and anniversary gifts and drinks and dinners, currently virtually.

SafetyCulture usually holds an annual event called ShipIt, flying all employees off to an international location for a week of collaboration, innovation and learning. It was in New Zealand in 2018. Last year, the Manchester team created its own mini ShipIt hackathon with workshops, speakers, barbecues and activities.

SafetyCulture created a virtual pub called Wolfpack Inn with various rooms for people to join every Friday night to mimic the feeling of going to different bars. It also sent staff monthly gifts, including hampers with champagne and home-baked goods, wellness boxes during Wellness month and Christmas sweaters.

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Technology
technology-best-companies

risual

Fortunately, risual did not have to make any Covid-related redundancies, and staff on furlough – whose pay was topped up to 100% – remained actively engaged with the business via team meetings, company update calls and daily catch-ups, along with investment in their personal development. All colleagues took part in virtual social events too, such as quizzes and competitions.

With the 2020 Olympics postponed the virtual risual Olympics was born, formed of cross-divisional teams that sparked communication. The company encouraged all employees to be mentally and physically active during the pandemic, hosting varied activities from running, walking and cycling to reading books, watching films and a guess the baby challenge.

The risual founders took the company's social responsibility a step further in 2020, forming a charitable foundation. Work towards its aim of giving back to people, communities and businesses has already begun with the launch a careers club, designed to help people get back into work by deploying risual employees' knowledge and experience.

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Utilities
utilities-best-companies

Recycling Technologies

Recycling Technologies has a lot of staff from overseas with no family in the UK, so the company provided support such as food deliveries and information about local activities they could enjoy during lockdown. Staff on furlough had a buddy to stay in contact with.

An apprenticeship scheme was launched during the pandemic, with seven recruits in the first cohort. The company ran virtual internships over the summer for 12 students and took on seven one-year placement students. Each staff member has a training budget that can be spent on professional courses or academic qualifications.

Recycling Technologies has changed its internet search engine to Ecosia, which spends 80% of its profits on planting trees in some of the harshest environments on Earth. During lockdown, the company supported local care homes with a postcard scheme for residents who could not receive visitors.

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Telecom
telecom-best-companies

plan.com

During the first quarter of 2021 plan.com has focussed on its core values: trust, passion and excellence, harnessing the help of motivational speakers Jason Fox, Ranulph Fiennes and Dame Kelly Holmes to communicate the messages. The quarter's top two ‘weekly heroes' win a luxury trip, which they can jet off on when restrictions allow.

The work-hard-play-hard ethic is ingrained at plan.com and the social calendar has remained packed with virtual events that have included cook-a-longs, family fun nights and an awards evening. Surprise gifts from the company, such as care hampers and Easter eggs, have also helped keep team spirit high.

While most large-scale activities happened on Zoom last year, staff at plan.com were able to go ahead with their Santa's on a Bike fundraising event in December – because the Isle of Man was Covid-free. Every employee takes part in the annual charity ride, and in 2020 they raised £31,000 for the Isle of Man hospice.

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Technology
technology-best-companies

Phoenix Software

Managing director Sam Mudd led from the front as soon as the government advised people to work from home, sending regular videos recorded on her phone to keep people up to speed on issues such as getting hold of home office equipment. She also sent business updates and recommended Ted talks to keep people motivated.

A Friday quiz at 4.30pm has kept colleagues interacting over the past year, the £50 prize up for grabs donated to the winner's chosen charity. Staff have also united for virtual fitness classes, bingo sessions and ‘tea and toast' chats, while funny hats have lightened the mood of some team meetings.

Recognising that not-for-profit organisations were being hit hard by lockdown, due to the lack of fundraising opportunities, Phoenix extended its Azure Essentials Managed Service to these clients for free to help keep their IT systems running. All employees have a day per year to volunteer.

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Consultancy
consultancy-best-companies

PHASTAR

Managers helped people set up home offices during the pandemic and organised regular team meetings and online updates. Employees were given options to work flexibly to support home schooling or looking after dependants. New technology was brought in to facilitate e-learning and training management.

More regular company meetings and one-to-ones have been introduced, at which everyone is encouraged to use their camera. There are plans to divide the business into teams across functions and countries, to help build relationships and ease communication between staff who would otherwise have no opportunity to interact.

PHASTAR has a paperless office policy under which files are digital wherever possible. Last year digital signature was introduced for internal forms to reduce the need to print out documents. Offices have energy-saving lights and sensors to limit unnecessary usage, and recycling is the norm.

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Housing Associations
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Orwell Housing Association

Orwell embraced technology in bringing together disparate colleagues during the pandemic. Facebook Workplace was a big hit, providing a hub for information, motivation, celebration and social activities, such as Christmas charades and a best onesie wearer competition. The association invested in 144 laptops to help staff stay in touch.

A therapist was brought in for four months to help staff traumatised by a Covid-19 outbreak in their workplace. Additional wellbeing resources were introduced for all staff during the pandemic, including free NHS health checks, weight management and stop smoking support.

Alongside a generous suite of benefits, there are personalised rewards. To thank a colleague for solving an issue outside his normal hours, the CEO arranged a meal for him and his wife at their favourite restaurant. Wellbeing tokens, given to reward and thank colleagues, can be used at local businesses.

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Recruitment
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Optimus Search

Sales-focused though Optimus Search is, not only financial big hitting earns rewards; every month a different incentive award recognises contributions in areas such as going above and beyond to help colleagues or reaching non-financial goals. Rewards include extra holidays, vouchers, a gift of choice or points towards the next incentive trip.

Weekly training sessions for each team focus on sales-related group coaching, while lunch-and-learns incorporate more ‘life' elements – such as how to buy a house or understanding credit ratings – tailored to support young employees. Team members are brought up through the business under the guidance of director Richard Eggleston and new managers receive both in-house and external training.

Colleagues recorded congratulatory videos for each other to celebrate achievements and special occasions such as birthdays and work anniversaries during lockdown. A daily social group call helped keep team spirits lifted, plus there were quizzes, bingo nights and virtual games.

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Business Services
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Oprema

Staff were kept informed about health and safety issues and Oprema's sales figures during the pandemic. Update meetings took place on Microsoft Teams and, on the social side, there were remote quiz nights. Managers maintained contact and recognition by sending gifts to staff in the post.

Microsoft Teams and WhatsApp groups help colleagues to communicate with each other when they are not at work together. Company e-cards, which were designed in-house, have been a hit and enable the team to say thank you, well done and happy birthday.

Mind Cymru remains the company's charitable partner this year as it was unable to raise as much money in lockdown-affected 2020 as in previous years. In 2019 it donated nearly £10,000 to Macmillan Cancer Support. During the pandemic, it raised funds through the on-site tuck shop which it ran.

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Utilities
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Openreach

Engineering recruits who were not fully trained at the start of the pandemic were able to continue their development through virtual training sessions. The company invested in new camera equipment to help trainers using Microsoft Teams. Staff can also access learning material via the Workplace platform.

Openreach introduced #ThankYou days, where people tagged others who had supported them through the pandemic. Microsoft Teams, Workplace and emails were used to provide information and advice to staff, many of whom were working from home, and there was a “let's beat loneliness” campaign.

Colleagues who excel are recognised for their performance: managers can nominate individuals for a £50 reward and teams can share up to £500. When the annual awards ceremony was switched to a virtual event, the firm sent hampers to winners' houses so their families could enjoy the celebrations.

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LTE Group

LTE uses a performance appraisal process to measure manager performance throughout the year. This is based on a number of key factors including contractual compliance, learner achievement and staff engagement – and the group's Best Companies results support these action plans. LTE aims to develop its performance management process further over the coming 12 months.

A core LTE value is being one team, with staff collaborating and contributing to company goals. The organisation's senior leadership team of around 60 people represents its current and future leaders and meets times a year to share performance and development.

Each month or so there have been group-wide team sing-alongs and mini-competitions to raise everyone's spirits. Many Teams groups were set up to prevent people from feeling isolated – especially those working at home, and a fitness challenge helped competitive colleagues to track their overall kilometres and achievements.

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Financial Services
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Lothian Pension Fund

There is a simple ethos for training and development. LPF supports 100% any training that is required for people to do the work; any training that helps a colleague do their job even better; and any training that helps a colleague develop into a future role.

Technologies such as Zoom and Teams have been embraced by staff, who use them for collaboration, interaction and socialising. An informal chat lounge is very popular for sharing photos and memes, while team quizzes ensure people can stay in contact. The Christmas market was a virtual treat.

LPF increased the frequency of its recognition scheme from annual to quarterly. Staff can nominate someone who has gone the extra mile by helping a member or colleague or by thinking outside the box. Winners receive a Social Stories Club hamper, a branded pen and a certificate.

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Recruitment
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LHi Group

For anyone who was furloughed, the company organised training through the learning and development team and worked closely with their managers to ease them back into work. It encouraged every employee on furlough to learn a new skill that could support them on their return to work.

The bespoke Launch programme caters for people's individual learning needs. Each employee is assigned to a course which they complete over a number of months. The delivery is increasingly and sometimes wholly online, using tools such as Zoom to ensure content is delivered in an engaging manner.

The LHi Global Challenge, launched during Mental Health Awareness Week, connected people across the group and encouraged them to run, walk or cycle. During the pandemic there were virtual race nights, escape rooms, bingo, quizzes, workout classes, coffee breaks, book clubs and guitar lessons.

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Marketing & Media Agencies
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Inside Ideas Group

Additional programmes have been rolled out to support managers, including Managing Insiders, which provides training on recruitment, communication, managing performance, managing conflict and employee engagement. Managers are additionally offered the chance to complete an MBA on a part-time basis. Regular “round tables” allow managers to raise any issues of concern.

Founder Simon Martin has led from the front on the company's diversity policy, launching a Changemakers programme to coach employees on what it means to be anti-rascist, not just non-rascist. More than 40 changemakers have been trained and a dedicated Diversity & Inclusion lead hired.

Team interaction has not been curbed by the pandemic with the company introducing a range of initiatives including a weekly kid's club for work-at-home parents, exercise sessions, dance classes and entertainment from a comedian and a professional singer. Online mixology classes and a “Quarantini” virtual bar night have proved popular.

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Food & Drink
food-and-drink-best-companies

Huel

Huel says it likes to have fun in the workplace and has set up “amusement alliances” of three people from each office to run social events for six months, giving them a budget and project management responsibility that encourages negotiating and presentational skills.

Every month, teams use a specially-created app to put forward two members who they think have done an outstanding job, in accordance with company values, for the “Huel Of Fame.” Senior managers choose two employees every month for a £1,000 award.

1% of company profit is given to initiatives that support sustainable nutrition such as Eat Forum, a science-based initiative aiming to transform the global food system. Employees are to be encouraged, once the pandemic is over, to give a working day per year to tree planting or working at a food bank.

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Greater Manchester Combined Authority

Team leaders – and all employees – were able to access coaching and mentoring throughout. GMCA also piloted a reverse mentoring scheme and initial feedback has been excellent. It organised resilience workshops for all staff, as well as specific training around resilience for managers.

GMCA has continued with operational training, after an initial pause at the start of the pandemic. Now done in a Covid-safe way, development moved online through e-learning, webinars, and other platforms. The organisation received excellent feedback after two very well-attended events, ‘Learning at Work' week and a ‘Festival of Learning'.

Lots of teams do lots of different things to try to replicate some of the things they are missing about the office, including randomised coffee meets, huddles, quizzes, escape rooms and more. GMCA has installed new audiovisual equipment at all fire stations to support firefighters with group training, communications, and debriefs.

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Fresenius Kabi

Fresenius Kabi encourages an open-minded creative can-do culture that offers employees of diverse cultures and backgrounds a wide range of fulfilling and challenging career and personal growth opportunities, domestically and internationally.

Motivated and dedicated teams work well together, supporting each other and encouraging each other. Empowerment and a strong team spirit are embedded in the culture.

Last year, Fresenius Kabi Germany gave €20,000 (£17,400) to the GoBanyo initiative which helps homeless people in Hamburg. The GoBanyo shower bus offers people the opportunity to shower free of charge and supply themselves with clean towels, clothes and hygiene products.

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Business Services
business-services-best-companies

Fora Space

Every month two staff exemplifying the company values are presented with champagne and shopping voucher by chief executive, Enrico Sanna, at the all-company update and Fora has a “Team Takeover” every fortnight where different departments create some entertainment for the company on that day

As an alternative to its annual ForaFest weekend away, the company sent staff food and drinks and organised a pizza cook-along, cocktail making class and interactive activities including musical Bingo. It also announced the winners of the Golden Palm awards for outstanding contribution.

Fora encourages biodiversity by building bat boxes, beehives and bird houses and ensures plants in its gardens are bee friendly. Fora only buys food or toiletries that are free from palm oil as well as local produce from ethically sourced suppliers and it uses renewable energy for its electricity.

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Consultancy
consultancy-best-companies

Farewill

Staff get three working days a year to spend on learning and development and last year this was expanded to include volunteering. Farewill also runs remote Friday 5s where people sign up to talk for five minutes about something they have learned that week.

Farewill has sent staff care packages with goodies including desk plants and exotic teas to make working from home a little more fun. A number of non-work social channels have also been introduced on topics from photography and video-games to food and meditation along with film and book clubs.

Farewill has introduced virtual coffee roulettes using an app so team members can have regular coffee meetings with people across the organisation and the Hallway chat app notifies staff to take breaks during the day to encourage water cooler conversations.

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Technology
technology-best-companies

Equinix

For the first time, Equinix has been named as one of Fortune Magazine's Most Admired Companies – those with the strongest corporate reputations based on a poll of top executives, directors and analysts. Its EBX (Employee Business Exchange) forum enables nominated representatives to discuss strategies and ensure transparent, effective communication with employees.

Staff interest groups quickly sprang up on Yammer with people sharing personal moments, fun photos, and, of course, communicating about the business. Zoom quizzes and virtual drinks continued hallway conversations. The MD hosts two coffee catch-ups a week with his team and encourages others to do the same.

This year Equinix donated a total of £54,339 to 205 good causes. Food was gifted to The Chapel in Surrey, which went to 150 families; staff backed a joint project between St Mary's Church in Ash Vale and a local coronavirus support group; and raised nearly £1,500 in October's Race Against Hunger.

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Technology
technology-best-companies

EKM

A RISE values system – do the Right thing; make a positive Impact; keep it Simple; and always Evolve – shapes the EKM culture and attract the best new talent, recruited mainly using job boards, LinkedIn, and by scouting Stem (science, technology, engineering and mathematics) graduate fairs.

Employees can recognise their colleagues in a “Wheel of Heroes” initiative, to tell them how appreciated it was when they helped out. Names go into a draw and the winner gets to spin the Wheel of Heroes for prizes of anything from £1 toilet roll to £100 or a day's holiday.

EKM has donated to various charities over the past year, including Save the Children. The company also works closely with local schools and CEO Antony has given speeches by video link to classes on building your own business.

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Marketing & Media Agencies
marketing-and-media-best-companies

DRPG

The single most important method to gauge a manager's performance or success is through their team and peers. The company says if it had to choose one measurement of leadership it would be team engagement, and how the team thrives with its manager.

Lockdown gave the business the opportunity to stop and reflect on the training offered and the result was a complete overhaul of the online training system, moving to a new system with increased content compatibility and accessibility for all. The drpg Academy was also relaunched as the home for all development needs.

People at the company felt everyone was in unprecedented times together and so the focus was on open conversations, transparency and regular updates. Every week saw a TV-style programme give news on what was happening, how drpg was doing, what needed doing, and with people able to ask questions and comment

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Leisure & Hospitality
leisure-and-hospitality-best-companies

Dishoom

Kavi and Shamil undertook monthly catch-ups with all the Babu (management) teams and the new Dishoom Delivery Kitchen workforce. Their priority was to keep employees reassured and informed. More than that, Shamil held a weekly virtual yoga class for anyone on staff to take part in.

Dishoom introduced Flow, a new training app, to provide training for café teams following the extended period away from work. Additionally the company created comprehensive corona safety standards, everyone has taken part in Covid safety training, and people will be made aware of all the required measures going forward.

After communications went online the company wanted to give its people something tangible to hold so the Dishoom Samachar – its own newspaper – was launched. It was delivered to every team members' home. There was also a Zoom kids' party for Chote Dishoom Wallas (the team's children), with a personalised invite sent to their homes.

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Financial Services
financial-services-best-companies

Coventry Building Society

When Steve Hughes started as chief executive in April 2020 there was no option to meet people face to face so he did it virtually through weekly Zoom coffee breaks, attending team meetings and webinars. By the end of December, he had also Zoomed with people from all 69 branches.

The Society's bonus scheme is based on its performance across measures including member service, people and community engagement and risk management. The scheme recognises that all employees contribute to and should share in the Society's success and they all receive the same percentage of their salary, 10% last year.

A Society dog show which got hundreds of entries and a Whodunnit competition were among the many innovative events that kept employees' spirits high last year. Staff also took part in fancy dress team meetings, quizzes, photo and baking competitions, virtual breakfasts and a book group.

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Marketing & Media Agencies
marketing-and-media-best-companies

Clevertouch Marketing

To spread some Christmas cheer, the firm held an online Christmas party which involved a wine tasting for employees and their partners. All employees also received a hamper, a John Lewis voucher and a thank you note in appreciation of their hard work in 2020.

To boost morale, get people together and help support each other and share experiences, employees set up a range of fitness, cooking and cake-making clubs. People can drop in to Weekly Cake Tuesday on Teams, an open forum for staff to share news.

Employees volunteered their time to help out in the kitchen at Winchester Churches Nightshelter on a regular basis last year. At Christmas, Clevertouch employees also raised £250 to provide the residents of two moving-on homes with everything they needed for a festive feast.

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Housing Associations
housing-association-best-companies

Christian Action Housing Association

The mission is to be a housing association motivated by Christian and social concern to create places where people want to live, invests in good quality housing and provides affordable support and servicesthat are accessible to those in housing need.

Christian Housing believes in developing its staff internally through individual training or job shadowing. Staff are given the opportunity to “act up” as managers to cover maternity leave or sickness absence. E-learning sessions on GDPR, whistleblowing, business continuity planning and Equality, Diversity and Inclusion are available.

Every month, employees are invited to an ‘All Hands' Zoom meeting with senior managers providing business updates and providing an open forum for questions. Weekly virtual coffee meetings are held for colleagues to chat informally and a staff member runs weekly mindfulness video calls.

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Technology
technology-best-companies

CCS Media

Senior leaders communicate with all staff on a weekly and monthly basis to share business and market updates in person, if virtually. This includes open and live Q&A and feedback sessions, with full employee participation. An open-door policy has been extended to virtually directly access MD James Hardy and his team.

Prior to the pandemic, CCS Media had already implemented virtual employee group “huddles” every morning that took in direct team members – and with senior leaders periodically joining the calls on a rolling basis. This is replicated throughout the business for management.

The company organises multiple weekly social and wellness initiatives – mindfulness, fitness and social – for employees and their children, who get treats like colouring books sent out. Hampers with a choice of contents are distributed to people's homes for individuals and families to enjoy.

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