Proudly a trade only supplier, Williams work to serve self-employed trades people who employ up to five staff. Its vision is to be the best plumber’s merchant in Britain for their chosen customer, and the best employer in the sector.

Williams prides itself on putting people before profit, treating colleagues equally, ensuring fair pay, and providing all the training and resources that staff need to succeed at Williams.

The organisation carries out an annual pay review in March of each year, however the 2023 review was brought forward to November 2022 to help employees during the cost-of-living crisis, and all colleagues had their salary reviewed with the majority receiving a second increase. And, partnering with the Rainy Day Trust charity has enabled further financial wellbeing support, education and grants to be made available to all employees.

Williams also also set up, in conjunction with its employee discounts platform provider, a series of webinars addressing financial literacy, where savings could be made, and tips and tricks to help manage finances.

Williams partnership with the Rainy Day Trust further provides free legal, counselling, mental health, and housing advice to those working in the home improvement industry. The organisation also provides the opportunity for employees to be trained as a Mental Health First Aider, with 13 currently qualified.