Fair Deal - How happy employees are with pay and benefits
Fair Deal itself doesn’t directly influence another factor. It’s classified as a hygiene factor. Sure, doubling everybody’s salary would make them happy but it wouldn’t make them feel any better about factors such as leadership and management.
Now although pay is not an engager, it is important that pay and benefits are at the right level as to not disengage employees further.
CEO Jamie and the leadership team regularly send out updates to the business outlining any changes. Additionally, every month in its Global Review meeting, there is a section called 'ask the CEO'. Employees can anonymously submit questions and have those answered and addressed in the meeting providing clarity for everyone.
InterEx Group has a generous commission structure and career pathways with reward schemes and incentive criteria for individual contributors and people managers in contract, permanent and delivery roles, as well as pathways for Talent Acquisition and Business Support Teams. It also prides itself in delivering world-class incentives, including trips abroad, monetary bonuses and vouchers.
Its own development program, ‘InterExcellence’, consists of 4 learning pathways. Engage ensures a smooth onboarding process. Enhance focuses on refining the initial skills needed to succeed. Excel is designed to equip those going through their first steps in mentoring. Elevate is a management development program, focusing on supporting managers to help the next generation.
Managers can give a gift voucher to any employee they feel has gone above and beyond. Employees are recognised and rewarded for their long service with the company from 5years+. The employee is allowed to choose a gift or voucher of their choice for the value of £150-£900 depending on their long service milestone.
As well as feedback to line managers directly and an employee survey, the organisation has two dedicated email accounts for employees to make suggestions and express concerns anonymously. All questions are read out and answered by the MDs every two weeks to maintain transparency and openly share concerns that other employees may also have.
HSO has an internal Learning Management System in place for all employees to access training courses. It uses the LMS to stay abreast of new enhancements to technologies, soft skills and industry updates. The LMS gives employees the flexibility to be able to learn on the go by accessing it on their desktops or mobiles.
Fever-Tree is passionate about physical and mental health. Through its benefits package, it provides mental health resources and physical health initiatives. These include sports tennis, running, and football clubs. It also hosts hobby clubs such as baking, books, and singing. Additionally, it encourages its people to speak up if they are struggling mentally.
‘Do unto others as you would have them do unto you’ is a golden rule. As an organisation, it is very focused on 'citizenship' and ways of being. Citizenship refers to proactivity and ideation within everyday work. Its leaders encourage people to be ‘radiators’ and solutions hunters and to be involved in community initiatives.
Fever-Tree cares about rewarding its employees. It ensures this for its people through everyone receiving a bonus potential of no less than 10%, through spot bonuses and recognition awards, share options, SAYE share schemes, and its competitive remuneration offers.
Staff can share how they’re feeling with monthly wellbeing workshops covering topics like mental health and menopause. They also have access to counselling services, massages, yoga sessions and a dedicated wellbeing app. And everyone gets private healthcare after two years. There’s also a ‘helping hand fund’ offering interest-free loans to anyone struggling to fund necessities.
Based on their feedback, staff now benefit from a revised bonus structure, with the personal performance element, which everyone got, now part of their basic salary. This has allowed for a boost in pension contributions and helps employees with mortgage applications. The bonus is now 100% based on company profit.
The company has reinvigorated its Diploma Academy to tackle a shortage of candidates – particularly paraplanners. The two-year course with a qualification at the end is open to school leavers, graduates and those who want to retrain. All exams and study materials are paid for, and they also get paid time off to study.
ClearScore recognises that sometimes people need support. Leave after pregnancy loss is a policy it has recently provided. The organisation understands the impact pregnancy loss can have on both parents, so should an employee experience this, if directly, with their partner, or through surrogacy, ClearScore gives them the time they need.
Its leaders articulate eight behavioural principles, which are described as the 'rules of the game'. They ensure that all employees are judged and measured against these. ClearScore's principles are communicated to new starters as part of an intensive two-day onboarding process and employees who demonstrate these principles are celebrated at the 'end-of-race' awards every quarter.
It encourages employees to create a Personal Development Plan to structure and commit to their learning and growth. Employees are given a learning budget of £500 to support their individual personal development. This is housed on a platform called Learnerbly, where employees can access a wide range of development content.
CFC is a 34% employee-owned company which means it benefits from having employee ownership alongside an incredibly engaged senior management and leadership team who act as role models for their teams. The core values are demonstrated through its belief in market-leading insurance products and customer service and a constant drive for innovation.
By attracting high-calibre talent, and retaining, motivating, and engaging employees through fair, competitive, and responsible remuneration structures it continuously builds on not only CFC principles but puts a spotlight on each and every individual in the organisation, these are the key components to its success.
CFC recently opened an Innovation Hub that provides a modern and tech-friendly office space for the tech team to collaborate in. Additionally, it has launched a careers platform to attract candidates to CFC. This platform is much more visually appealing and candidate-engaging, with video job overviews, manager profiles, and transparent recruitment steps and processes.
Team spirit is so important to its culture, this year, 40 staff won a long weekend in Dubai. In previous years, they have jetted off to Ibiza, Las Vegas, and New York. It also hosts regular social events including its annual black tie awards evening and its BIG Summer Social.
All staff have access to a range of benefits including vouchers and perks, offering savings on shopping, dining out, and everyday spending. Health and dental insurance is also available to everyone. Additionally, as well as a competitive salary, top achievers are awarded at the annual awards ceremony - a black-tie dinner.
Staff have clearly defined career paths and are offered training and development, ongoing support, and a genuine opportunity to progress. It has actively managed and regularly reviewed career development programmes, training opportunities, and subject matter experts providing on the job training. It has additionally supported a range of people with professional accreditation and CPD.
Managers at Vaculug are supported in their development through various avenues, including: Training and Development Programs, Coaching and Mentoring, Leadership Development Programs, Performance Feedback and Reviews, Workshops and Seminars, Employee Assistance Programs, Networking and Communities of Practice, and Work-Life Balance Initiatives.
The organisation encourages employee growth through a number of initiatives, including: Individual Development Plans, Mentorship Programs, Internal Training and Workshops, Tuition Reimbursement and Learning Stipends, Job Rotation and Cross-Functional Projects, Internal Promotions and Succession Planning, Feedback and Performance Reviews.
Vaculug believes in fostering a culture of appreciation and recognising employees for their efforts. To create a unique and effective rewards programme, it has implemented the "Appreciation Adventure Program." This program goes beyond traditional rewards to provide employees with memorable experiences and opportunities to pursue their passions.
Bringing teams together is a big part of the Quint Group ethos. Two annual company-wide events bringing everyone together are the summer BBQ and the Christmas Party. In addition to this, the organisation also hosts smaller inter-team events such as pool and table tennis competitions, a fantasy football league, a Mario Kart competition, and more.
Quint Group’s overall strategy and objectives are clearly communicated to everyone during the annual group-wide strategy update. This is further broken down from group to team and individual objectives, and OKRs are then created. These OKRs are regularly reviewed and reinforced during weekly and monthly meetings, stand-ups and performance appraisals.
Quint Group has created a Compensation Committee that is responsible for ensuring pay and reward equity across the organisation. Every year, the organisation goes through a robust salary benchmarking exercise using external and internal data to ensure that its salaries are competitive, and in line with the market and the organisation’s reward and compensation philosophy.
All staff are encouraged to stay in touch with each other as much as possible though Teams calls, regular team catch up meetings, and coffee meetings. Each team has a budget they can use to come together and participate in non-work related activities of their choice. There is also coffee mornings for those learning Welsh!
To combat the cost of living crisis, the Board at Keep Wales Tidy quickly approved 4%+ pay increase across all employees, as well as an additional one-off payment to all staff. The organisation has also undertaken a salary benchmarking survey to ensure that all employee salaries remain competitive in the market.
Senior leaders commit to the values of "Bold, Responsible, Passionate, Inspiring and Together" and collaborate to ensure they are involved in, and aware of, the day-to-day running of the charity. They also work alongside team members to make sure deadlines are met. An open-door policy means they embrace honest conversations with staff.
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