People Managers Matter

When new values were introduced, the company asked for 'culture champions' from each business area to bring them to life. Competitions, games and fun followed, with great examples of the right behaviours being rewarded.

When new values were introduced, the company asked for 'culture champions' from each business area to bring them to life. Competitions, games and fun followed, with great examples of the right behaviours being rewarded.

Pluss uses a formal appraisal process to measure the performance of management. They are set to launch a competency framework which has been developed to ensure employees — including managers — are reviewed in line with the required behavioural and performance standards of the organisation.

Pluss holds joint consultative committees which provide staff with an opportunity to feed into company deliberations. They are also seeking to develop a staff forum in the next year which will further amplify the voice of their employees.

There's mentoring from people who already have the relevant qualifications. The HR Manager has an A1 Assessor qualification so they can guide the apprentices through their apprenticeship in conjunction with a training provider.

Leaders lead by example with floor walks, communication and involvement with all projects and initiatives. The leadership team also take an interest in family matters and send personalised birthday and Christmas cards. There's a direct communication channel and staff get good work/life balance initiatives.

An employee assistance programme offers staff telephone and face-to-face support on anything that could be causing stress inside or outside of work. All employees are encouraged to speak with HR in confidence on any matter, whether work related or not.

An employee assistance programme offers staff telephone and face-to-face support on anything that could be causing stress inside or outside of work. All employees are encouraged to speak with HR in confidence on any matter, whether work related or not.

Implementing a promotion pathway document enabled the firm to increase benefits as people progressed through the business, offering additional healthcare, work-from-home opportunities, and extra holiday. This gave employees a clear route to the top.

James sits on the sales floor alongside everyone else, to demonstrate an approachable leadership style. He regularly visits other offices to ensure people are happy and settled, taking time out to check on individuals, and genuinely caring about staff wellbeing.

Octopus likes to reward the exceptional. The ‘Superstar Awards', nominated by anyone from a person's manager upwards, reward at least one team or individual per month with tailored gifts based on their taste and lifestyle. There's a speech and a personal letter from their senior.

Octopus likes to reward the exceptional. The ‘Superstar Awards', nominated by anyone from a person's manager upwards, reward at least one team or individual per month with tailored gifts based on their taste and lifestyle. There's a speech and a personal letter from their senior.

In addition to having arranged some health and safety training courses, Nwes have enrolled on to an AAT course, as well as arranging telephone skills and confidence building skills for additional members of staff.

Staff are rewarded for hard work in a number of innovative ways. They are given the chance to stay in a villa for seven nights, with the opportunity to bring along family and friends at no cost. The details of the villa are on a private website that is only accessible to employees.

All managers take part in a management development programme, which aims to ensure employees are managed fairly, consistently and given appropriate support. Managers are equipped with the skills to have engaging conversations with staff to ensure all aspects of their wellbeing are considered.

Every Christmas, the NHF hold a celebratory event that features a number of employee awards. This is an opportunity to recognise all the hard work that colleagues have done. Staff are encouraged to nominate their colleagues, and winners can receive a variety of prizes.

MeetUp is an annual conference where MuleSoft fly every employee into San Diego for a week of strategy alignment, learning, working out issues and relationship building. Around 1,300 employees will take part in the ninth MeetUp in 2018, comprising more than 160 sessions.

MuleSoft have the most competitive employee stock purchase programme legally allowed. There's a 15% discount and two-year lookback period so all employees can benefit from the company's success, even if their shares haven't vested.

There's a team-building session on the last Thursday of every month, such as bowling, Octoberfest celebrations, food and drinks at various locations, and comedy nights. Everyone can work from home and holidays can be bought and sold.

One of the behavioural traits is to 'talk first, email second' to improve interaction within the agency. The agency advocates face-to-face interaction, although there's an email group called 'fun' for informal communication on work emails.

For people development, Majestic Wine Warehouses collaboratively share best-practice. For retail teams, they've moved away from sales-based targets to KPIs, to recognise, develop and reward behavioural qualities in people that directly link to customer engagement.

For people development, Majestic Wine Warehouses collaboratively share best-practice. For retail teams, they've moved away from sales-based targets to KPIs, to recognise, develop and reward behavioural qualities in people that directly link to customer engagement.

The K-West have a long partnership with the Foodbank charity in Shepherds Bush. The company organises food collections and volunteers locally. They also work with the Masbro community centre, with offer vouchers for fundraising and work placement for their youth programmes.

The K-West have a long partnership with the Foodbank charity in Shepherds Bush. The company organises food collections and volunteers locally. They also work with the Masbro community centre, with offer vouchers for fundraising and work placement for their youth programmes.

Kantar provide coaching, mentoring and support for all managers, plus a range of drop-in sessions each week for bitesize learning opportunities. The Accelerator programme rotates talented employees across five areas for five months, one week at a time.

CEO Will Galgey is a genuinely very accessible and present leader in the office. He's improved the business' culture, with a more open structure, town-hall meetings, welcome meetings for new staff, and lunches with newly promoted staff. He personally mentors high-potential employees.

Tools such as Slack and WhatsApp have proliferated but ‘Jack' encourages teams to speak to each other face-to-face. At Amber Lakes in Berkshire, the company summer party comprised dragon-boat racing, a barbecue and bar with outdoor games.

The agency works with Hand In Hand For Syria and Making The Leap, helping disadvantaged young people get into work. They work also with Commercial Break, giving urban adults opportunities in the creative industries.

Managers' performance is assessed by their effectiveness in managerial tasks, teamwork, distributing work and delegation. This is documented by an online performance-management system recording monthly on-to-one meetings, and six-monthly and annual appraisals.

A volunteer scheme encourages employees to spend four hours per month at a charity. A match-funding initiative means £10,000 is available to match individual employee fundraising each year.

Placing employee wellbeing at the forefront of its operations, several staff have been appointed as mental health first aiders. Training has been provided in understanding mental health issues for both managers and employees.

Placing employee wellbeing at the forefront of its operations, several staff have been appointed as mental health first aiders. Training has been provided in understanding mental health issues for both managers and employees.

The firm has a range of recognition tools. These include the gift of time for people's birthdays and the annual star awards where any team member can become involved and get nominated employee of the year. A range of prizes match the awards.

The firm has a range of recognition tools. These include the gift of time for people's birthdays and the annual star awards where any team member can become involved and get nominated employee of the year. A range of prizes match the awards.

All staff have been assigned a minimum of three personal development days, during which they are invited to identify training needs. This has been supported through a new online learning system, which allows employees to complete training courses and record development.

An annual staff conference gives all staff the chance to work together, engage with senior management and participate and contribute to corporate activities. The event features a number of different activities showcasing current policy initiatives, while sharing current thinking on the vision of the organisation.

There are monthly meetings with the Managing Director regarding employees' development, setting goals to develop skills, and how they've implemented training so far. Due to recent growth, appraisals are now every three months.

Departmental strategies are based on the company values, which are used in meetings and talked about regularly. Management also attend annual fun activities to get them involved and interacting with people outside of work.

The Chief Executive Officer directly engages with every team member through quarterly one-on-one meetings. This continues throughout the year through communication platforms such as WhatsApp, on which all directors are available 24/7, and the Basecamp platform.

The company has a purpose: to help everyone touched by the business to FISH (Find Inner Self Happiness) – in work, spiritually or emotionally. Managers educate team members in how to SWIM (Success is Within the Individual's Mind).

Many employees opt for home working, or a home-work balance to help accommodate childcare and their personal circumstances. Staff also benefit from shifted hours that make caring for loved ones easier, or simply make the commute to work slightly more bearable.

By working in different parts of the office during the year and being a member of each team, leadership is available at any time for all members of staff. Managers also regularly participate in team activities and bonding.

Gravitas have a bespoke training system that was designed in-house. It is supported by a team of dedicated trainers, external consultants, providers and managers. The program is modular and caters to different learnings styles through a very wide variety of methods.

Gravitas have a bespoke training system that was designed in-house. It is supported by a team of dedicated trainers, external consultants, providers and managers. The program is modular and caters to different learnings styles through a very wide variety of methods.

All staff have their birthday off work - if a birthday falls at a weekend, they can simply take a day off in one of the weeks before or after the weekend.

Forest Fuels have donated wood chip to television show DIY SOS in Telford, creating a home for a very ill little boy. They also donated wood chip to a memorial garden in Devon commemorating a fallen soldier.

85% of head chefs started working as kitchen assistants, through the support and mentorship of Operations Chef, Peter. Food and Fuel have an extremely loyal team of chefs, which has been achieved by hands-on training and support.

All company waste is sorted so nothing goes to landfill. As well as this, the kitchens use free range chicken, free range eggs, sustainable fish and free range pork and beef. The use of plastic straws has also been eradicated.