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My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
Through the MacCulture Recognition programme, employees who demonstrate the company’s values accumulate points to exchange for prizes. There are also one and five-year service awards where employees can choose from exclusive brand merchandise. And staff get a special award package for milestone anniversaries, starting from 10 years.
The manager mentor programme matches those new to management with seasoned managers with similar interests or work-life situations. It provides advice and guidance and gives new managers somebody to bounce ideas off and learn from. It also supports relationship-building with other managers throughout the company.
All Blackstone staff are encouraged to hone their leadership skills. The firm doesn't view them as specific to certain job positions; it wants all employees to be able to convince others of their ideas and make them happen together. All staff are evaluated on their leadership and managerial qualities during the annual 360 review process.
Volunteering is big at Blackstone. It includes mentoring and career guidance for at-risk young people, renovating buildings for those in need and volunteering at food redistribution centres. During 2022, the Blackstone Charitable Foundation donated £336,000 to UK charity partners. Its London employees raised a further £228,500 through their own initiatives.
The organisation encourages employee growth through a number of initiatives, including: Individual Development Plans, Mentorship Programs, Internal Training and Workshops, Tuition Reimbursement and Learning Stipends, Job Rotation and Cross-Functional Projects, Internal Promotions and Succession Planning, Feedback and Performance Reviews.
Vaculug believes in fostering a culture of appreciation and recognising employees for their efforts. To create a unique and effective rewards programme, it has implemented the "Appreciation Adventure Program." This program goes beyond traditional rewards to provide employees with memorable experiences and opportunities to pursue their passions.
Ontic has a dedicated People Managers' Communication channel - a monthly, action-driven communication platform with clear expectations of what managers are expected to read/understand and share/do with their teams. This is backed up by a dedicated Managers Hub which provides managers with all the information they need to do their job effectively.
The company continues to see considerable growth in the business through acquisitions. However, this means that it has inherited a lack of female representation at all levels. To tackle this, Ontic employed 30 new starters, of which 17 were female, and it has seen increased numbers of women joining its Early Careers Programme.
The company launched its Leadership Academy last year aiming to empower its junior and first-line manager cohorts to maximise their potential and bring about positive change within their departments. Additionally, it released a digital skills programme, providing comprehensive training opportunities across many subjects including Microsoft Teams, Advanced Power BI, and Project Management.
With a desire to increase the personal engagement of the Head of Departments, it equips leaders with the ability to lead change positively and recognise their role in establishing a healthy culture within their direct span of influence and beyond. This program will enable relationships between departments to strengthen and drive home company values.
The Vindis Group launched a new 'Vision Cube' for the organisation, to provide clarity and direction with respect to the vision and values of the Company. The Vision Cube has six distinct elements: Pioneering Mindset; Sustainable Process; Outstanding Outcomes; Customer Obsession; High Performance Culture; and Exceptional People.
The Vindis Group offers access to leadership development programmes – accredited by the Institute of the Motor Industry. ‘Aspire’ seeks to further develop individuals who are beginning to demonstrate the mindset and behaviours intrinsic to potential future leadership roles. It has a comprehensive application and enrolment process, and welcomes 30 individuals each year.
The organisation is committed to promoting from within, ensuring that team members feel supported and understand the development opportunities available to them. Team members are encouraged to make training requests on a regular basis, and to support external training that will allow them to develop in their existing role or future.
Verdant Leisure encourages supportive peer management, and for all managers to talk to each other and communicate across teams. Verdant Leisure managers have an open door policy and their culture encourages managers to talk directly with the Directors if they have any concerns. The organisation continues to train Mental Health First Aiders across every location.
The organisation values communicating clearly to employees who it is, what it does, and how it does it. To achieve this, it maintains open lines of communication from the top to the bottom through its Brand Book and Corporate Brochure. These resources are regularly updated ensuring employees have access to the latest organisation information.
Giving back to the community is a core value of the organisation. It has continued to support multiple charities and community causes such as through its local schools’ sponsorship; Cancer Research UK fundraising; its pledge to its local hospice, St. Cristopher’s; Peckham and Dulwich festivals; and clothes and supplies donations to Ukraine.
Schillings runs a bespoke leadership skills development programme in development that reflects its values of culture and purpose. This develops its leaders to find their authentic leadership style and voice, alongside their ability to flex and deploy other relevant leadership styles as needed in different situations.
Schillings listens to its employees and has teams called Partner Engagement Teams. These are small teams of ten people, led by a partner. These teams are cross discipline and a mix of grades and roles. They provide the firm with a 2-way feedback loop and allow them to address and consult new ideas and changes.
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