Once a month, managers are asked to focus on one value and nominate an employee who has shown exemplary work towards that value. A vote of the selected candidates then takes place and the winning employee is congratulated by the senior leadership team and recognised throughout the organisation.

It is a Living Wage Employer and ensures a company-wide fair pay structure relating to job title and responsibility for that role. It has an annual pay review every September to ensure all employees’ salaries are consistent across all departments, and this year has also taken the cost of living increase into account.