What effect will focus on the 'My Manager' factor have?
My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Technology
FSP
FSP supports its next generation of leaders through its ‘New Leaders’ and ‘Emerging Leaders’ development programmes. The organisation has also launched its apprenticeship scheme to provide on the job and academic learning to give employees the best kick-start to their career.
On-demand coaching is provided to enable peak performance, with the view to understand the benefits of everyone in the team excelling. This is a benefit to the people that work with them, creating a cascade effect through the business. This is supplemented with a programme of soft-skill workshops that are linked to current business challenges.
Zenith fosters a strong team spirit, underscored by regular get-togethers organised by the CSR committee. These include diverse events like group walks to beauty spots in the summer, meals out, and escape rooms, thereby enhancing the feeling of belonging among colleagues.
Zenith's leadership ensures effective communication and a supportive environment. The CEO maintained open communication channels, and the company adopted agile working practices to ensure the welfare of its employees. It has also implemented state of the art technology across multiple sites so that it can stream live events and share business updates in real time.
The organisation’s mission, vision, values and Customer Promise are emphasised from the very start of the employee lifecycle during two-day residential inductions, and is supported through e-learning, regular feedback from managers, and communication through various comms channels such as the intranet and monthly Team Talks, ensuring all colleagues feel part of One Stonewater.
Stonewater enables teams to create weekly socials, where colleagues are set fun tasks to get to know each other through scavenger hunts around their homes and pub quizzes. It also provides a budget for Team Away Days which managers can use to purchase lunches and other items to enhance the team experience or recognise performance.
The organisation has launched “Being a Great Manager” which is a series of development modules designed to provide new and existing managers with the skills required to be a “Great Manager”. The sessions were made mandatory for people managers to raise the standards across each team and to reiterate the importance of the
Nominet’s Staff GiveHub provides all colleagues with the monthly opportunity to apply for a grant of up to £1,000 towards a charity or community group that they are closely connected to. Each successful application will see the employee’s chosen charity receive a donation directly from Nominet.
The company prioritises employee wellbeing by offering a comprehensive private health insurance scheme. The plan includes a robust wellbeing programme, mental health support, and an EAP, striking a balance between work and personal life.
Namos Solutions encourages its colleagues to build strong relationships by organising team building activities throughout the year. It further hosts an annual Spring Party which brings the business and teams together for a company-wide update.
Longhurst Group ensures that its managers are equipped to provide support and care to their teams. The Group offers mental health training for managers and has made the Management Development Programme mandatory, reinforcing expectations from line managers.
Longhurst Group's leaders are actively involved in employee engagement, hosting two in-person roadshows per year and bi-monthly townhall sessions. They also encourage employees to nominate their peers for the Living Our Values awards.
The Cairngorms National Park Authority prioritises staff wellbeing with initiatives like the Menopause Support Policy, Neurodiversity Policy and Mental Health First Aiders. The reduction of the working week to 36 hours and the introduction of a Hybrid Working Policy further support work-life balance.
Leadership at the organisation is approachable and engaging, with the CEO providing regular updates and insights into his role through a blog. The blog includes personal information too such as what he's been up to at the weekend. Senior Management Team meetings are held bi-weekly, ensuring all senior members are involved in decision-making.
The CEO makes a concerted effort to be visible and accessible in both the Leeds and London offices every week along with making regular trips to our Bath office. This practice fosters a sense of connection and approachability, allowing employees to interact directly with the leader and gain insights into the company's vision and goals.
Managers can participate in an external "Leading for the Future" programme which focuses on preparing managers for future leadership challenges. Open manager training sessions, conducted by external experts, concentrate on enhancing soft skill and empowering managers with communication, leadership, and interpersonal skills that are essential for effective leadership.
Organisational clarity is key. Leadership runs a quarterly employee briefing to provide company updates and strategy. This is reinforced by a monthly managers forum which directors attend; this goes into further detail about the plans and workstreams so that the information can be passed to teams in team meetings and supervisions.
The charity has Mental Health First Aiders for its people to speak to regularly if times are hard. It subscribes to Perkbox so employees have access to its wellbeing platform which include fitness and mental health tools such as mindfulness podcasts. The charity also runs weekly mindfulness sessions.
Managers get bespoke support depending on their development needs with access to various external tools and training opportunities via their line managers. There are expert HR manager briefings to support them and established workflows to help them navigate any complex people management issues.
Teleware has recently achieved carbon-neutral status and is now helping its customers do the same. Moving to a remote-first model, reducing travel and waste and office downsizing has vastly reduced its carbon footprint. The company’s also planted around 130 trees as part of an environmental initiative.
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