My Manager
My Manager

People Managers Matter

7 in 10 employees leave because of their manager - not the company. Strong manager relationships boost engagement, reduce turnover and drive growth
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In addition to training programmes, they also offer a mentoring approach for their managers and staff. In 2018, they encouraged trainees to buddy up with a more senior employee, who acts as their "mentor", helping with all aspects of the job.

They have monthly and annual employee awards, rewarding these individuals with perks such as afternoon tea at the Shard or Red Letter days. Four separate groups of employees also enjoyed an European holiday destination of their choice as reward for their hard work.

In addition to training programmes, they also offer a mentoring approach for their managers and staff. In 2018, they encouraged trainees to buddy up with a more senior employee, who acts as their "mentor", helping with all aspects of the job.

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Twogether Creative Limited

Morning meetings, called ‘Boards', give everyone a clear view on the day ahead. Being fully integrated on Microsoft Teams allows for quick communication between teams. There are also frequent company-wide events, such as a table football tournament or Marlowopoly, a team event based in Marlow with a Monopoly theme.

Morning meetings, called ‘Boards', give everyone a clear view on the day ahead. Being fully integrated on Microsoft Teams allows for quick communication between teams. There are also frequent company-wide events, such as a table football tournament or Marlowopoly, a team event based in Marlow with a Monopoly theme.

Quarterly appraisals formalise regular one-to-one catch-ups throughout the agency and are very much employee-led: some prefer a formal written appraisal, while others prefer an informal approach. Adapting to these preferences makes for a much more productive appraisal.

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Trinity House

Monthly wellbeing awareness posters are accompanied by robust absence management policies. All managers are encouraged to have regular team briefings and one-to-ones. The organisation is aiming to introduce a mental health awareness culture in 2019.

The organisation puts on social events during summer, in addition to Christmas team-building events.

A very generous training and development budget enables Trinity House to explore the best ways for individuals to learn and enhance their skills for current roles and succession planning.

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TransferWise

WiserPulse is an internally developed people engagement tool, used by all teams to strengthen how they work together and assess how they are feeling. It was created because they wanted to ensure that their values and what makes them unique are upheld every day.

Wellbeing Week includes workshops on nutrition, minimalism, resilience and coping with stress. They also offer manicures, pedicures, massages, sauna, acess to a gym, and yoga - all free. After four years, staff can take six weeks' paid leave plus £1,000 spending money.

Wellbeing Week includes workshops on nutrition, minimalism, resilience and coping with stress. They also offer manicures, pedicures, massages, sauna, acess to a gym, and yoga - all free. After four years, staff can take six weeks' paid leave plus £1,000 spending money.

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Total Media Group

Last year they ran team effectiveness training using MBTI workshops. The purpose is for teams to get a better understanding of their colleagues, which leads to better working relationships. They also host fortnightly onsite gatherings for drinks and an end of week catch up

They have 'Wellbeing Wednesdays' every week where they run a different wellbeing initiative. This could be anything from yoga, meditation to healthy snacks. In addition, employees have access to an assistance line, and CBT is covered by a free health plan.

They have 'Wellbeing Wednesdays' every week where they run a different wellbeing initiative. This could be anything from yoga, meditation to healthy snacks. In addition, employees have access to an assistance line, and CBT is covered by a free health plan.

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The Simplify Group

Employees are encouraged to drive their own development by researching, sourcing and proposing suitable external learning interventions and all proposals are considered on an individual basis. Within the JS Law and DC Law business there is a Conveyancing University in place.

Staff have two formal performance and development review meetings in their Performance Management process. Objectives are set in April (by their manager and line manager), and progress is discussed monthly. Objectives are reviewed at the mid year.

Summer and Christmas parties are held for all employees within each site. Wellbeing events included the opportunity for staff to have a massage, watch a cooking demonstration from one of the UK's leading nutritionists and also have a consultation with the nutritionist.

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The Key

All staff are encouraged to run and attend workshops on their activities to provide the entire team with visibility into what they do, while also helping to determine an overall strategy for the company. Company-wide socials and gatherings are also used to share feedback and foster a strong team spirit.

All staff are encouraged to run and attend workshops on their activities to provide the entire team with visibility into what they do, while also helping to determine an overall strategy for the company. Company-wide socials and gatherings are also used to share feedback and foster a strong team spirit.

Managers receive regular training and appraisals to help them continually improve their leadership standards and work with their team members in a way that's collaborative and open. This includes sending leaders on a week-long residential course focused on change management, self-awareness and giving feedback.

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The Institute of the Motor Industry

In 2018, for the first time, three people completed an ILM Level 5 in Leadership and Management. Managers are also assessed against specific criteria, such as building morale, being inclusive, and ensuring a healthy, safe and regulatory/legally compliant environment.

Thanks to links with BEN, the automotive charity, staff get access to regular health checks. Staff can also take advantage of allowances for inoculations, optical and dental benefits, physiotherapy and alternative therapies. Procedures are in place to tackle stress early.

In 2018, for the first time, three people completed an ILM Level 5 in Leadership and Management. Managers are also assessed against specific criteria, such as building morale, being inclusive, and ensuring a healthy, safe and regulatory/legally compliant environment.

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The Hood Group

They host hackathons whereby volunteers from across the business are split into two teams and spend two days attempting to solve the challenge they have been set. This improves team communication by working with different individuals across the business.

They have an Employee Assistance Programme that is available to staff, family and friends. Through this support, practical information and counselling are available, either over the phone or face to face. This covers anything from financial pressures to workplace stress.

They have an Employee Assistance Programme that is available to staff, family and friends. Through this support, practical information and counselling are available, either over the phone or face to face. This covers anything from financial pressures to workplace stress.

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The fresh Group

Through their recently implemented 'Campus Mentality', fresh have a very open business in an open-plan office to encourage the sharing of ideas and information. Staff can draw on the walls of meeting spaces and share their ideas visually, with all new recruits encouraged to embrace this creative freedom.

Through their recently implemented 'Campus Mentality', fresh have a very open business in an open-plan office to encourage the sharing of ideas and information. Staff can draw on the walls of meeting spaces and share their ideas visually, with all new recruits encouraged to embrace this creative freedom.

fresh operate with a small business mentality, offering individually tailored support to all employees to ensure their mental and physical wellbeing. Staff are actively encouraged to make use of the agency's medical expense programme and uncapped holiday allowance, all of which helps to keep stress levels low.

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Text100

Every employee gets given a flexible benefit allowance each year to spend on improving their physical and mental wellbeing. The agency also offers a flexible working policy, unlimited holiday time and a city-swap scheme for all offices in their global network.

Every employee gets given a flexible benefit allowance each year to spend on improving their physical and mental wellbeing. The agency also offers a flexible working policy, unlimited holiday time and a city-swap scheme for all offices in their global network.

Text100 give their staff full autonomy to choose whatever career path suits them and set their own goals, which their managers will help them to achieve. As a result, employees are always working for clients they want to work on and developing skills that matter to them, resulting in strong results and retention rates.

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Tessella

In addition to a substantial cash training budget, Tessella allocate 150 hours per year to training for each member of staff. This applies to staff at all levels, with training covering sales, management and personal development topics as well as IT.

In addition to a substantial cash training budget, Tessella allocate 150 hours per year to training for each member of staff. This applies to staff at all levels, with training covering sales, management and personal development topics as well as IT.

Management training is discussed and agreed on an individual basis during appraisals and monthly lunches. Training can take many forms, from attending courses to self-study, with regular meetings organised to measure the performance of the leadership team throughout the year.

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TeamSport

They produce a monthly communication that changed in 2018 from a PDF email to a YouTube clip, as they recognised this was more engaging for staff across the business to relate to. The link is emailed to every member of staff for them to view.

The Senior Management Team is made up of a small team of four, recruited from various sectors with a wide-ranging skill set. Each of the team work as specialists within their respective area and are highly visible across the organisation and at each of their sites.

The Senior Management Team is made up of a small team of four, recruited from various sectors with a wide-ranging skill set. Each of the team work as specialists within their respective area and are highly visible across the organisation and at each of their sites.

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Taylor Vinters

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Talon Outdoor

Talon Outdoor takes a proactive approach to being environmentally friendly, with a flexible working culture helping to reduce travel times, and firm policies in place for recycling, waste management and energy saving. They also give generously to a number of charity partners, including Family Activity Breaks, Little Havens and Naomi House.

Talon Outdoor's team meet regularly to discuss their work and highlight their progress towards key objectives. A real-time feedback and engagement tool called Motivii is used to capture employee satisfaction, while socialisation is encouraged through regular group outings, away days and extravagant parties to mark special occasions.

A bespoke leadership programme is in place to ensure new and experienced managers alike are able to keep learning from each other and improve, often through mentorship and collaboration schemes. Each team receives a quarterly engagement score to help team leaders monitor performance and find areas for further improvement.

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SeeAbility

The organisation recently conducted a benchmark exercise with other similar providers to understand how they can improve in terms of benefits for staff. In order to achieve this, they will be asking staff across the organisation what they value as an employee perk.

A suite of management training schemes include topics such as management skills, performance management, and dealing with bullying and harassment. Managers can gain QCF levels 4 or 5. There's also coaching, mentoring, and peer job shadowing opportunities.

A suite of management training schemes include topics such as management skills, performance management, and dealing with bullying and harassment. Managers can gain QCF levels 4 or 5. There's also coaching, mentoring, and peer job shadowing opportunities.

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Search Consultancy

As an Investors in People Platinum company, Search offers a broad range of training and coaching schemes to help staff grow their skills and confidence. The company also runs a volunteering scheme called One Day to allow workers to broaden their horizons and give back to the community.

Search are led by a team of highly driven individuals, all of whom are specialists in their own vertical markets. They maintain a company culture that values honesty, transparency, supportiveness and respect, all of which are vital in helping Search deliver innovative marketing solutions and strategies.

As an Investors in People Platinum company, Search offers a broad range of training and coaching schemes to help staff grow their skills and confidence. The company also runs a volunteering scheme called One Day to allow workers to broaden their horizons and give back to the community.

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Restons Solicitors Ltd

Development comes from a number of different channels, including team leaders and coaches. Other channels include quality assurance and formal training programmes, plus promotions and progression through the company and within different departments.

Development comes from a number of different channels, including team leaders and coaches. Other channels include quality assurance and formal training programmes, plus promotions and progression through the company and within different departments.

Development comes from a number of different channels, including team leaders and coaches. Other channels include quality assurance and formal training programmes, plus promotions and progression through the company and within different departments.

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PM Central Services PLC

All colleagues have access to the company's LifeWorks platform, giving 24/7 access to a confidential helpline, counselling and support on a wide range of issues, as well as a range of discounts and perks. Staff also have access to free health screenings, wellbeing materials, drinks and food, as well as mental health support.

The company uses executive blogs, online Q&A sessions and regular team talks to maintain open communication between management and employees. They have also introduced the psychometric tool ‘Insights Discovery' to all colleagues, which is helping to raise levels of self-awareness and awareness of others to develop more effective relationships.

All colleagues have access to the company's LifeWorks platform, giving 24/7 access to a confidential helpline, counselling and support on a wide range of issues, as well as a range of discounts and perks. Staff also have access to free health screenings, wellbeing materials, drinks and food, as well as mental health support.

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Phoenix Futures

Senior management are appraised against a defined set of leadership principles. They are expected to be visible role models, displaying passion, honesty and accountability. They take part in activities such as tree planting and sailing voyages and take a leading role in the ‘New Year Honours'.

The organisation is proud to ‘grow' its own talent. Managers use feedback from partners and commissioners, service reviews, internal audits, risk analysis and outcomes to identify learning needs. Senior managers are visible and attend roadshows in the spring. Staff who do well in appraisals get incremental pay rises.

The organisation is proud to ‘grow' its own talent. Managers use feedback from partners and commissioners, service reviews, internal audits, risk analysis and outcomes to identify learning needs. Senior managers are visible and attend roadshows in the spring. Staff who do well in appraisals get incremental pay rises.

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NMPi

Employees are offered the opportunity to meet business mentor Mike Pegg who has spent the past 45 years focusing on the art of encouragement. He guides and supports their employees with challenges and stress they may be dealing with at work or in their personal lives.

Once every three months, every team in the business is treated to an all-expenses-paid night out, in which they choose where they would like to go and how they would like to spend the time together socially. A recent event involved members of the tech and finance teams going axe throwing together.

Employees are offered the opportunity to meet business mentor Mike Pegg who has spent the past 45 years focusing on the art of encouragement. He guides and supports their employees with challenges and stress they may be dealing with at work or in their personal lives.

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NewDay

Bands are used to determine each employees level of role within the firm, benefit entitlements, and annual bonus arrangements. The band of each role is determined by the reward team using a job evaluation method, which classifies roles according to the level they operate at in the business.

It's not every CEO that wants to meet every single colleague in their first week, but NewDay CEO James Corcoran absolutely insists on meeting new starters at an Orientation Day that takes place once every month.

Bands are used to determine each employees level of role within the firm, benefit entitlements, and annual bonus arrangements. The band of each role is determined by the reward team using a job evaluation method, which classifies roles according to the level they operate at in the business.

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Network Homes

Vector 360 feedback sessions allow managers to review their performance from all angles and focus on areas that need improvement. A Gender Pay Gap report introduced the Aspire Programme, which is aimed at helping women achieve their career goals.

Their core values are Hungry (ambitious to succeed), Accountable (take ownership and responsibility), Respectful (treat everyone with respect and understanding),and Together (proud to be one team). Ace Sessions are organised to help staff understand how they can contribute to achieving the organisation's strategic objectives.

Managers can nominate staff for a Merit Award for outstanding work, taking the form of a cash award paid to a member of staff as recognition of the work completed.

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National Car Parks Limited

NCP look to create a positive working environment for all employees. As an annual incentive, staff that have performed exceptionally are taken on an all-expenses paid holiday by the company.

NCP look to create a positive working environment for all employees. As an annual incentive, staff that have performed exceptionally are taken on an all-expenses paid holiday by the company.

NCP encourage staff to work smartly and adhere to their core working hours. Employees are also encouraged to work flexibly when returning to work from maternity or long-term sick leave, which gives them the chance to gradually adjust to being back at work.

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