What effect will focus on the 'My Manager' factor have?
My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Recruitment
Trinnovo Group
Trinnovo Group encourages open communication between employees and their managers. The ALP Assemble initiative, for instance, provides the second-tier leadership team with monthly access to the board to discuss innovative ideas or improvements.
The company's emphasis on wellbeing is demonstrated through the introduction of Period and Menopause leave, a generous wellbeing allowance for gym memberships, and access to private healthcare plans.
The Chartered Institute of Payroll Professionals (CIPP)
Once a month, managers are asked to focus on one value and nominate an employee who has shown exemplary work towards that value. A vote of the selected candidates then takes place and the winning employee is congratulated by the senior leadership team and recognised throughout the organisation.
It is a Living Wage Employer and ensures a company-wide fair pay structure relating to job title and responsibility for that role. It has an annual pay review every September to ensure all employees’ salaries are consistent across all departments, and this year has also taken the cost of living increase into account.
Search Laboratory’s leadership team embodies the company’s values of respect, transparency, accountability, and innovation. They provide regular updates about the company's financial position and strategic direction, reinforcing a sense of trust and shared vision among staff.
Search Laboratory demonstrates a strong commitment to giving back to society. Its dedicated Charity group organises events to raise funds for LeedsMind, its chosen charity partner. Furthermore, as a B Corp, the company undertakes initiatives that respect people and the planet, such as remaining carbon neutral and supporting local charities.
Weekly one-to-one meetings with managers and the CEO's mentoring programme 'Leading from the Front' ensure employees feel supported, trusted and cared for. This personalised engagement helps in fostering a nurturing work environment.
Oyster Partnership's commitment to wellbeing is evident through their annual mental health and wellbeing workshops, office bootcamps, and provision for private sessions with a psychiatrist. These initiatives address stress, work-life balance, and personal health, promoting overall wellbeing.
NCC's values the role of managers in employee development. This is demonstrated through its provision of mentoring and coaching programmes, which help ensure that employees feel supported, trusted and valued by their immediate supervisors.
NCC's participation in the SusWind project demonstrates its commitment to giving back to society. This initiative aims to discover and demonstrate viable ways to recycle composite wind turbine blades, reflecting the organisation's dedication to environmental sustainability.
Mowgli Street Food ensures that managers are supportive, caring, and trustful by providing mental health awareness training. This not only helps managers to support their own wellbeing, but also equips them with the skills to spot if a team member is struggling, reinforcing the supportive culture within the company.
Through The Mowgli Trust, Mowgli Street Food gives back to the communities it serves, supporting a range of charities and local initiatives. This commitment to social responsibility is integral to the company's ethos and is valued by its employees. Since its founding, the organisation has donated nearly £2million to its chosen charity partners.
Through initiatives like the 'I am a Succeeder' programme and company-wide events, Lily fosters a strong team spirit and a sense of belonging. Regular social events and charity days further strengthen team bonds and promote a fun, collaborative work environment.
Lily's leadership fosters transparency and alignment with company goals. Monthly business updates led by Managing Director Chris Morrisey and the 'Strategy 4 Success' initiative keep employees informed about the company's vision and growth journey, promoting trust in the leadership team.
Julia's House Children’s Hospice ensures managers are equipped with advanced interpersonal management skills. The charity also promotes open communication through initiatives like the Employee Forum and managers 'walking the floor', enabling employees to feel supported and trusted.
The charity's leadership is highly accessible, with the CEO hosting 'Virtual Coffee Mornings' to interact directly with staff. The leadership team's commitment to the CHILD values and open communication fosters a positive organisational culture.
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire)
Learning and Development is supported through managers, specifically the quarterly review and appraisal process. Training course opportunities are shared with employees, and the organisation utilises skills audits and gap analysis to help identify areas for growth and development.
The organisation puts on a number of management training sessions each year to help managers understand procedures within the organisation, and how to get the most out of their team. These include wellbeing sessions to build wellness plans, understand how to switch off, and the impact of food and exercise on health.
CF10 Retail ensures that its managers are well-equipped with essential skills through internally delivered management modules and access to further qualifications. Managers are supportive, recognising outstanding performance with nominations for the annual staff awards.
CF10 Retail has appointed a dedicated Wellbeing Officer to look after the health and welfare of the staff. The company also offers an Employee Assistance Programme, counselling services, and engages in initiatives such as yoga sessions and support groups, aiming to maintain a balance between work and personal life.
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