What effect will focus on the 'My Manager' factor have?
My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Business Services
Car Benefit Solutions
The organisation’s Leadership Development Programme provides support and development for the differing skill sets, experience, and capabilities across its leaders. Its three pillar programme also includes development for non-‘people leaders’ who it recognises as being instrumental to the company’s success, and their development is equally as important to Car Benefit Solutions.
Car Benefit Solutions has a volunteering scheme called ‘My Make a Difference Day’ where employees can take a paid day to volunteer with one of its charity partners. Employees have undertaken a variety of activities such as dog walking for Manchester Dogs Home and helping out at Bury Cancer Support Centres charity shops.
At Blood Cancer UK, managers regularly meet and provide peer-to-peer support. They are trained to provide mental health support and manage remote teams, ensuring employees feel supported, trusted and cared for.
Blood Cancer UK prioritises employee wellbeing, with mental health first aiders running sessions for staff and wellbeing updates sent monthly. Employees are encouraged to set up welfare check-ins with their managers, promoting a healthy work-life balance.
People Managers are developed through Blenheim Palace’s bespoke People Managers Programme, with both internal and external face to face and online training. All staff further have a Personal Performance Plan with regular appraisals which forms part of their personal growth journey through the business, and includes any training or professional qualifications needed.
Blenheim Palace has a dedicated social and charity committee who organise staff events to bring teams together and to raise money for its charity of the year. It runs monthly events and so continuously raise money for its charities, as well as offering charities its knowledge and skills to support their goals.
Alzheimer’s Research UK promotes team spirit through initiatives such as StrengthsFinder and "Building a Team Brand and Shared Mission". These initiatives aim to improve team interaction, communication, and unity, fostering a sense of belonging among employees.
The Senior Leadership Team at Alzheimer’s Research UK exemplifies the charity's leadership attributes, creating organisational clarity and keeping employees informed through various communication channels. The Leadership Attributes are integral to the organisation's culture, promoting a sense of empowerment and responsibility among employees.
Acora facilitates personal growth through its 'Getting the Basics Right' and 'Management 101' courses. These initiatives challenge employees, utilise their skills, and create opportunities for advancement.
At Acora, managers are not just superiors, but mentors. Regular one-to-one meetings ensure employees feel supported, trusted, and cared for by their immediate managers.
Access Community Trust's leadership team maintains transparent communication with their staff. The CEO and the Senior Leadership Team implement a communication transformation focusing on Purpose, Priorities, Process, Performance & Problem Solving, thereby creating a clear vision and strategy for the organisation.
Access Community Trust contributes significantly to society through various charitable initiatives. Its PINK Orange project delivers essential provisions to struggling families, while its Mental Health Crisis cafés provide free support to adults. The organisation encourages its employees to contribute to society by offering two paid volunteer days per year.
Brown Recycling supports the employees growth and development within the business. With support from its HSE and HR departments to external training, the organisation recognises potential and encourages growth however it can.
The management team at Brown Recycling demonstrate healthy behaviours and habits, encouraging employees to do the same. By normalising conversations that may seem daunting to some, they support employees to seek help wherever maybe needed, with the additional benefit of its health platform, access to help is manageable in a variety of different ways.
The organisation has recently partnered with an external training programme, offering its future leaders and managers the opportunity to develop and grow as leaders. This programme helps participants to learn the skills needed to encourage and motivate their teams. As such, Henry Blue hasn’t hired any external managers, with all roles filled through internal promotion.
This year, Henry Blue is fundraising for Millennium Powerhouse Moss Side. So far, employees have raised £330 through a quiz night, volunteered for four days and helped with youth sessions, and raised money through sponsored runs at the Manchester 10K, Half Marathon, and Tough Mudder.
The organisation has implemented a set of training modules for its people managers to give them the skills they need to be more effective in their roles. Managers are given cross-functional projects to support and lead in order to challenge them in leading different teams and to improve their organisation-wide knowledge.
Innovia Films has an established Community Champions group whose role it is to lead the organisation’s charitable and community initiatives. This has included supporting the local youth centre and a number of local sports clubs.
Connection Support created a working group to focus on: Completing a suite of core competencies for all staff; Improving induction training; Improving overall training and development of staff; and Implementing development opportunities from the survey feedback sessions in 2023.
Managers at Connection Support have the opportunity to gain a Leadership & Management qualification through the Institute in Leadership & Management (ILM). Managers are currently working toward Level 3 and upon completion will achieve an Apprenticeship in Team Leading and an ILM Level 3 Diploma in Management.
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