Din Tai Fung UK

Din Tai Fung UK delivers world-class dining rooted in Taiwanese heritage and tradition, built on consistency, quality, craftsmanship, and its people.
Hidden mission statement
https://dintaifung-uk.com/

Officially a Very Good
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Officially a Very Good
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Officially a Global*
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Officially a Good
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Globally*

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Best Company
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Din Tai Fung UK, the globally acclaimed Taiwanese restaurant brand famous for its Xiao Long Bao. Since arriving in the UK in 2018, the organisation has not only brought authentic flavours to London across its four locations, including the Covent Garden flagship, but has also cultivated an exceptionally supportive and inclusive workplace. Din Tai Fung UK's commitment to quality extends beyond its meticulous craftsmanship and use of fresh, locally sourced ingredients to encompass its people, providing a culture where employees are valued and empowered to grow.

The company's focus on structured development is evident through its clear Training Pathways and the daily Management Mind Gym workshops, which build confidence and leadership skills among managers, replacing external recruitment with a pipeline of skilled, internal talent. Wellbeing is proactively supported through initiatives like the Shift Check-In, a simple digital survey allowing employees to provide immediate feedback on stress levels, enabling managers to act promptly to improve morale and reduce stress.

Furthermore, the annual company party features the Guest Hero Challenge, a performance-based competition linked to guest feedback, where winners receive extra bonus payments, reinforcing excellence and collaboration. Through a blend of continuous training, robust support, and tangible recognition, Din Tai Fung UK demonstrates that its operational excellence is built on a foundation of a healthier, more resilient, and deeply engaged workforce.

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Din Tai Fung UK

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Featured Workplace Factors

Personal Growth

74% of staff agreed

This job is good for my own personal growth

Employees benefit from Structured Training Pathways, with chefs having extended training programmes to replace external recruitment, building expertise. Managers participate in the daily Management Mind Gym workshops and can pursue external qualifications like ILM, ensuring staff gain expertise and strengthening retention through clear advancement routes.
My Team

69% of staff agreed

My team is fun to work with

Collaboration and friendly competition are encouraged through initiatives like the annual Guest Hero Challenge, where recognition is tied to exceptional guest feedback, strengthening engagement. Weekly operations meetings also encourage managers to share experiences and best practices, fostering a stronger sense of connection.
Giving Something Back

48% of staff agreed

This organisation has a strong social conscience

The company demonstrates its commitment through initiatives like the Drag and Bone Race for Charity, where employees train and compete to raise funds and awareness for the Water Charity. This highlights dedication to making a tangible difference and strengthens teamwork.
Personal Growth
%

74% of staff agreed

This job is good for my own personal growth

Employees benefit from Structured Training Pathways, with chefs having extended training programmes to replace external recruitment, building expertise. Managers participate in the daily Management Mind Gym workshops and can pursue external qualifications like ILM, ensuring staff gain expertise and strengthening retention through clear advancement routes.
My Team
%

69% of staff agreed

My team is fun to work with

Collaboration and friendly competition are encouraged through initiatives like the annual Guest Hero Challenge, where recognition is tied to exceptional guest feedback, strengthening engagement. Weekly operations meetings also encourage managers to share experiences and best practices, fostering a stronger sense of connection.
Personal Growth
%

74% of staff agreed

This job is good for my own personal growth

Employees benefit from Structured Training Pathways, with chefs having extended training programmes to replace external recruitment, building expertise. Managers participate in the daily Management Mind Gym workshops and can pursue external qualifications like ILM, ensuring staff gain expertise and strengthening retention through clear advancement routes.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
Quote from the top...
“At Din Tai Fung, our success has always been built on people. For over 60 years, the values of consistency, quality, and craftsmanship have shaped our brand in Taiwan, and today, it’s our UK teams who bring that heritage to life for our guests. I’m incredibly proud of the dedication and engagement of our people, whose passion ensures we not only uphold those standards but continue to grow together. This Best Companies recognition reflects their commitment and the culture we’re building as one team.”

XueFeng Bai, Managing Director - Din Tai Fung UK

Benefits

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Latest Achievements

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