Hastings Direct

To be the best and biggest digital insurance provider.

Hidden mission statement

Visit Company Website

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

‍

Officially a Good
Company to Work For
Globally*

Best Company to work for in the UK

Best

Big

Company to Work For in the UK

Best Company
to work for

Hastings Direct is an agile digitally driven, data-led general insurance provider, looking after customers across the UK. Founded as a family-run business in 1996 in Bexhill-on-Sea, it has grown from a small disruptor into one of the UK’s leading general insurance providers, with over 4.2 million live customer policies. The company has over 4,000 colleagues operating from offices in Bexhill, Leicester, Gibraltar, and London as well as homeworking

Hastings’ offers a comprehensive range of car, van, bike, and home insurance products. Everything it does is guided by a clear purpose: to save customers money, help them avoid accidents, and be there when they happen. This is underpinned by a strong commitment to improving road safety for all UK drivers.

What truly sets Hastings’ apart is its unique culture and the way it runs its business. Guided by its 4Cs (customers, colleagues, company, and community) all colleagues get to make a real difference to their customers, influence the company, and benefit the communities they work in. Hastings may have big growth ambitions, but it likes to keep a small company feel, offering its colleagues a friendly, flexible, fun, and constantly changing place to work. It takes a special kind of individual to thrive there - just ask any of its colleagues.

A spotlight on

Hastings Direct

View the latest achievements

Wellbeing

84% of staff agreed

I am happy with the balance between my work and home life

Hastings Direct offers its employees a range of wellbeing initiatives, including a Colleague Assistance Programme, an in-house therapy app, Smart Health GP services, Menopause cafes, a Hardship Fund, and men’s talking and listening clubs partnering with The Talk Club. It also has 55 Mental Health First Aiders and 75 Wellbeing Champions.

See more examples See more examples See more examples See more examples See more examples See more examples See more examples See more examples

Personal Growth

80% of staff agreed

This job is good for my own personal growth

The organisation supports colleagues personal growth whether their choice is to develop in role, progress into other roles in the team, or change ‘career’ within Hastings. It does this by offering employees the opportunity to enrol in professional programmes, apprenticeships, graduate schemes, and internal and external mentoring to on-the-job?training

See more examples See more examples See more examples See more examples See more examples See more examples See more examples See more examples

My Manager

82% of staff agreed

My manager cares about how satisfied I am in my job

Hastings Direct has different levels of leadership development, including Operational Leadership Excellence (OLE) – a 12–18-month leadership programme that is focused on building skills, knowledge and confidence to better coach customer facing teams. It also offers Leading 4 Growth – a module-based programme aimed at senior leaders and keeping the group aligned to company strategy.

See more examples See more examples See more examples See more examples See more examples See more examples See more examples See more examples

Wellbeing

84% of staff agreed

I am happy with the balance between my work and home life

See and search more examples of

Wellbeing

Best Practice

Personal Growth

80% of staff agreed

This job is good for my own personal growth

See and search more examples of

Personal Growth

Best Practice

Wellbeing

84% of staff agreed

I am happy with the balance between my work and home life

See and search more examples of

Wellbeing

Best Practice

Organisation established in

1997

Total number of UK employees

Number of UK locations

Employee average age

49% : 51%

Male : Female employee ratio

32%

Employees earning £35k+

17%

Employee turnover (voluntary)

Featured Quote

Without a doubt, it’s our colleagues who who drive our success! They have created a culture where everyone is encouraged to continually grow, be themselves, and care for each other while having lots of fun. The charity activities across our sites, the team events, company wide celebrations, the mental health and wellbeing work, and just the small acts of kindness that happen everywhere, are just some examples of things I see in action every week. As we grow and continue our work towards becoming the UK’s best and biggest digital insurance provider, this is what we’re keen to nurture and protect. I’m really proud of what we’ve achieved so far and I’d like to thank all our colleagues for what they do every day for customers and each other.

Toby van der Meer

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

National Ranking

Best Small Companies to work for in the UK

National Ranking

Best Mid-Sized Companies to work for in the UK

National Ranking

Best Mid-Sized Companies to work for in the UK

National Ranking

Best Large Companies to work for in the UK

National Ranking

Best Big Companies to work for in the UK

National Ranking

Best NFP Organisations to work for in the UK

London

Best Companies to work for in London

London

Best Companies to work for in London

London

Best Companies to work for in London

London

Best Companies to work for in London

London

Best Companies to work for in London

East of England

Best Companies to work for in the East of England

The Midlands

Best Companies to work for in the Midlands

The East Midlands

Best Companies to work for in the East Midlands

The West Midlands

Best Companies to work for in the West Midlands

The North East

Best Companies to work for in the North East

The North West

Best Companies to work for in the North West

Northern Ireland

Best Companies to work for in Northern Ireland

Scotland

Best Companies to work for in Scotland

The South East

Best Companies to work for in the South East

The South West

Best Companies to work for in the South West

Wales

Best Companies to work for in the Wales

Yorkshire & The Humber