Best Companies | Stori Company Profile

Stori is a not-for-profit housing association that has provided specialist housing and trauma-informed support across Wales since 1989. The organisation assists families, children, individuals experiencing mental ill health and survivors of domestic abuse. By utilising frontline experience, they also deliver high-quality, trauma-informed training to professionals, partner organisations and local communities, focusing on empowering individuals to build independence and achieve fulfilling lives.

Operationally, the organisation provides structured support through floating, employability, housing and educational services. Internal workforce alignment is maintained by sharing the 5 year strategic plan and annual operational plan via the staff portal. The organisation facilitates continuous feedback through monthly All Staff conferences and dedicated engagement days, ensuring that all teams remain informed of strategic goals and risk registers.

Employee development and retention are supported through Mandatory and Core training schemes alongside professional ILM qualifications for management. Workforce wellbeing is prioritised through trained mental health first aiders, a free Employee Assistance Programme with counselling services and an online GP service. Frontline staff also engage in community initiatives, including creating microwavable Christmas dinner hampers for clients in temporary housing and organising charitable walks.

Personal Growth

77% of staff agreed

This job is good for my own personal growth

Employees expand their capabilities through Mandatory and Core training schemes alongside enhanced training options that promote career development and sectoral specialisation. By offering professional ILM qualifications, the organisation systematically elevates internal skillsets, directly helping the workforce adapt to future challenges and specialised sector demands.

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My Manager

89% of staff agreed

I have confidence in the leadership skills of my manager

Managers build consistent leadership capability by completing a core set of courses covering essential supervisory skills, investigation skills, leadership principles and handling grievances. This structured training ensures that team leaders are fully equipped to guide their staff, resolve issues effectively and support career development.

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My Team

89% of staff agreed

My team is fun to work with

Bespoke engagement events run by local teams foster strong internal connections, which are further supported by seasonal online quizzes featuring voucher prizes. Regular lunch and learn events and all staff meetings keep colleagues connected, facilitating open knowledge sharing and collaborative peer support across different locations.

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Personal Growth

77% of staff agreed

This job is good for my own personal growth

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Personal Growth

Best Practice

My Manager

89% of staff agreed

I have confidence in the leadership skills of my manager

See and search more examples of

My Manager

Best Practice

Personal Growth

77% of staff agreed

This job is good for my own personal growth

See and search more examples of

Personal Growth

Best Practice

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