THG

In just 16 years, we have become a globally renowned end-to-end tech platform specialising in taking brands direct to consumers worldwide.
Hidden mission statement
http://www.thehutgroup.com

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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24
Best Company to work for in the UK
May 2021
th
Best Company
to work for

Pure passion and ambition has taken British e-commerce giant Hut Group (THG) in just 16 years from being a start-up in Greater Manchester to a globally renowned end-to-end tech platform, powering the exponential growth of leading brands. The business has grown to operate across 169 countries in 31 languages and 39 currencies.

A first-time Best Company to Work For, THG was founded by Matthew Moulding and John Gallemore. It operates under four key divisions – THG Beauty; THG Nutrition; THG Lifestyle and THG Experience as one business; and THG Ingenuity. Under Ingenuity, it has more than 200 online retail sites with its end-to-end service and clients include Nestlé, Coca-Cola, Johnson & Johnson, PZ Cussons and Procter & Gamble.

One of Greater Manchester's so-called five unicorns – privately owned tech start-ups with a valuation over £720m ($1bn) – THG last year raised £1.88bn in a huge UK flotation and it was valued at £6.8bn at the end of 2020.

Brands include Lookfantastic, one of the leading beauty retailers in Europe; MyProtein nutrition products; THG Lifestyle consumer and luxury goods; while THG Experience includes Hale Country Club in Cheshire, and King Street Townhouse Hotel and the Great John Street Hotel, both in Manchester.

Around 68% of employees were able to work from home in the past year. Those at the company's hotels were furloughed on 100% of their salary, paid by THG directly. The remaining 30%, comprising warehouse staff, were provided with PPE and offered free Gousto-style meal plans to take home, to reduce the need to visit supermarkets.

Featured Workplace Factors

Leadership

58% of staff agreed

I have confidence in the leadership skills of the senior management team

Senior leaders engaged with employees through group communications, wellbeing surveys, and people-led engagement initiatives. Over Black Friday, THG ran a four-day remote programme including a virtual DJ set, karaoke and games challenges, and sent out care packages to everyone's homes.

My Company

66% of staff agreed

I love working for this organisation

THG shared the results of the Best Companies survey with a You Said, We Did article on the intranet. In response to employee feedback internal and external training provision was enhanced and there is now an uncapped benefits package; agile and flexible working policies, and the ability to buy additional annual leave days

Fair Deal

45% of staff agreed

I am happy with the pay and benefits I receive in this job

All employees are eligible for a biannual bonus scheme, with the ability to be awarded with a bonus of up to 20% of their salary. THG has also recently awarded a number of people who have gone above and beyond in their role with shares in the company.

Quick Facts

Organisation established in
2004
Total number of employees
17
Number of UK locations
32
Employee average age
51% : 49%
Male : Female employee ratio
25%
Employees earning £35k+
20%
Employee turnover (voluntary)

Benefits

Graduate Friendly

Companies offering specific benefits for graduates.

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