Westward Housing Group demonstrates a clear understanding that employee engagement is not a one-size-fits-all solution, but an ongoing and holistic commitment. As one of the south west’s leading affordable housing providers, the organisation recognises that a supported, motivated and empowered workforce is fundamental to delivering its mission of providing homes and services to more than 18,000 people.
A particular strength of Westward’s approach is its commitment to both personal and professional development. Colleagues are encouraged to realise their potential through multiple opportunities, including secondments, job shadowing and support for professional qualifications. This investment is especially evident in its leadership development offer, which includes the dedicated Elevate programme alongside bespoke workshops covering topics such as performance management, coaching and mentoring.
Westward also fosters a culture of openness, collaboration and recognition. Monthly colleague briefings ensure transparency and keep employees connected to the organisation’s priorities, while the bi-monthly colleague recognition scheme celebrates achievements and acknowledges the contributions colleagues make across the business.
Employee wellbeing sits at the heart of Westward’s people strategy. From flexible working arrangements that promote a healthy work-life balance to a network of mental health first aiders and an employee assistance programme, the organisation demonstrates a strong commitment to supporting colleagues both personally and professionally. Initiatives such as menopause cafés and the wellbeing group further strengthen this supportive culture, helping to create an environment where people feel valued, cared for and able to thrive. Together, these initiatives contribute to an engaging and inclusive workplace that reflects Westward’s values and commitment to its people.
