What effect will focus on the 'My Manager' factor have?
My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
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Financial Services
Hinckley & Rugby Building Society
The Society's senior leadership team models the importance of colleague recognition and supports communication campaigns, creating a supportive environment for employees. Its Performance Management Framework ensures clear expectations and standards for their managers.
Employees are recognised through the FAB awards, a monthly employee scheme in which colleagues nominate each other for delivering amazing service or going above and beyond, with monetary rewards for the winners.
Eagle Eye Solutions rewards employees based on company performance and values-aligned behaviour. Its Flexi Leave scheme allows conversion of unused sick leave into extra annual leave, demonstrating fair treatment.
Eagle Eye Solutions prioritises employee wellbeing through initiatives like certified mental health first aid training, access to the Headspace app, and comprehensive health assessments for employees over 40.
The Edmund Trust holds managers workshops on career development and has developed a future leaders programme. Management development is also delivered through inhouse training courses i.e. Introduction to Management, Performance review and appraisal, recruitment and selection, and more. Managers further have the opportunity to study a level 5 in social care.
The Trust's leadership is not only approachable, but also actively involved in the organisation. The CEO and Senior Management Team meet weekly, and all staff are invited to contact them directly. This open communication ensures that the company's values are clearly communicated and upheld.
VetPartners supports its colleagues in their personal development by giving them an annual allowance to progress their learning. Vets receive £1750, Nurses £600, and all other colleagues £250 per year. Colleagues who work in Vet Roles can attend The London Vet Show annually and Nurses have the opportunity to attend the BVNA congress every year.
Practice leaders are provided training by the organisation's senior leadership programme, covering a variety of topics from Equality and Diversity to Performance Management. VetPartners also offers a leadership programme to new colleagues and a graduate programme that takes on over 100 graduate veterinary surgeons every year.
Yo Telecom allocates a dedicated budget for funding external courses and certifications, allowing employees to enhance their skills and knowledge by accessing a wide range of learning opportunities. Internally, the organisation offer comprehensive people management training programmes, which include leadership skills, conflict resolution, effective communication, and team management, utilising interactive workshops and real-world case studies.
The CEO and COO have regular weekly catch ups with managers at Yo Telecom to discuss their departments and their development. The organisation also runs weekly Management Meetings on a Friday, where all managers can join virtually for a weekly roundup.
Staff demonstrating the council's "epic" values are recognised at bi-monthly EPIC Star awards, which are judged by heads of service, and individuals are recognised by their corporate director. The yearly Time to Shine events are lead and sponsored by senior leadership teams and the awards categories are centred around the values.
The council runs an EPIC management programme alongside micro-learns, to allow managers to grow and develop, but it also provides them with health and wellbeing training covering topics such as active working, menopause for managers and workplace adjustments. New and aspiring managers can attend its LEAP into Leadership programme, which was developed with Salford College.
The 'budget for fun' initiative at Toyota (GB) is a great example of promoting team spirit. By encouraging teams to engage in activities unrelated to work, it fosters a sense of belonging and fun within the team.
Toyota (GB) takes employee wellbeing seriously. From Wellbeing Passports and access to the Unmind tool, to the provision of a Wellbeing Ambassador and Mental Health First Aiders, the company ensures a balanced work-life environment for its workforce.
TotallyMoney promotes a strong team spirit, encouraged through various social clubs and company-wide social events. These initiatives, along with weekly breakfast meetings, ensure that employees feel a sense of belonging within their teams.
TotallyMoney offers a plethora of growth and development opportunities. Generous training budgets, regular catch-ups, mentoring, and progression frameworks encourage employees to utilise their skills and advance in their careers.
The organisation runs a training programme where employees get to join Directors, Senior Managers and Managers for training tailored to the development of skills applicable to their roles. The training is not only supportive of Child Development but also outlines how employee engagement can be the difference between a good workplace and a great workplace.
Tommies Childcare offers a managerial Leadership and Development programme, delivered through an external organisation. This consists of one-to-one coaching sessions for Managers, leadership discussions, and group exercises.
Spirit Health Group promotes a supportive work environment, with managers who value trust and care. Regular one-to-one meetings ensure personalised attention, while the SOAR share option scheme aligns employees with organisational goals.
Spirit Health Group fosters team spirit through various initiatives like company days, fun and social days, and regular team meetings. The 'Culture Yearbook' written by staff and 'Living Spirit Values' platform further enhance team bonding.
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