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People Managers Matter

7 in 10 employees leave because of their manager - not the company. Strong manager relationships boost engagement, reduce turnover and drive growth
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gap personnel group

Every year, the organisation hosts its annual awards ceremony. All employees are invited to this event and provided with accommodation, a three-course meal and an open bar, all funded by the company. Awards winners are provided with an engraved trophy with their name and winning category as well as £1000 cash.
The organisation offers a Management & Leadership training and development course. The topics covered include: Inspirational leadership, Management vs. Leadership, Situational leadership, Strategic business planning, Excellent execution, Managing performance, Sustainable Growth & Driving Efficiency, Sales management, Strategic relations and commerciality, and more. Employees are able to achieve a Level 3 Team Leader & Supervisor qualification.
Gap personnel group has partnered with training platform provider, Go1. This offers all employees a rich library of existing online courses on a variety of topics, as well as allowing the organisation the opportunity to create its own company specific training materials and making them available to its employees via the platform.
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Recruitment

Creed Foodservice

Whilst its gender pay gap compares favourably with organisations across the UK economy and wholesale sector, Creed Foodservice is not complacent and is committed to further reducing the gap. This includes removing barriers to gender equality such as the proportion of men and women applying for roles.

The Food Innovation Centre is used as a hub for staff to meet in a relaxed atmosphere with food provided by an executive chef team. Being named as a Top 100 Best Company to Work For in 2022 saw events bringing all departments together with raffles and events held throughout the day.

In 2022, Creed launched its leadership development programme for all 34 people managers - a yearlong commitment to both online and face-to-face sessions developed in conjunction with QuoLux - a leading international consultancy and leadership development company. Modules include Leading self, Leading teams, and Leading change.

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Food & Drink

Audit Scotland

Audit Scotland provides access to a variety of sources for wellbeing support through its occupational health provider, as well as offering a range of internal and external sources of information. The organisation also shares wellbeing information on a regular basis with colleagues through Viva Engage.
Audit Scotland’s Management Development programme last for six months and covers a range of topics, including: Managing Self, Managing Individuals, Managing Teams, Managing Resilience, and Managing Change. The material on offer is provided through a mix of internal and external delivery to appeal to all learning preferences.
The organisation offers a number of routes for employees to grow, including through its partnership with the PCS union and its existing Career Development Gateway model that allows colleagues to submit evidence that they can work at a higher level.
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Accountancy

Kubus

Kubus offers bespoke training to all employees. This includes providing funding for training courses to support its people to achieve professional qualifications. Furthermore, Kubus enables employees to take time off to complete their external training.
Partnering with the charity Young Gloucestershire, Kubus participates in several fundraising activities. During the past year, the organisation has raised nearly £22,000 for the charity through initiatives such as the Brecon Beacons 10 Peaks Challenge and an employee skydive. Kubus also supports the charity by hosting mock interviews and CV writing/feedback sessions with young people.
Managers at Kubus are given the opportunity to attend courses for new managers to help them to grow in their roles. Alongside this, they are provided with Mental Health training for managers to enable them to recognise signs of poor mental health within their teams and in themselves.
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Technology

Stone King LLP

Stone King’s Core Values foster a sense of pride and purpose among employees, reflected in its national recognition and leadership in the charity and education sectors, ensuring that every team member feels their contribution makes a significant impact.
Comprehensive management training at Stone King equips managers with the skills needed to support, trust, and care for their teams effectively, enhancing the overall employee-manager relationship throughout the firm.
The mentoring programme, offering both traditional and reverse mentoring, along with external coaching, ensures employees feel challenged and supported in their career advancement, enhancing their skills and opportunities for personal development.
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Law

Quick Release

Quick Release’s training framework is robust - teaching core and technical skills to new starters and mentoring them with on the job learning. This provides plenty of opportunities for its team to deliver training, mentor newer people, and develop their leadership skills through running small internal projects and contributing to a rapidly expanding knowledge base.
Quick Release’s 6-month internal management training programme covers the development of skills in effective people management, project management and account management, as well as supporting these team members to hone their ability to influence stakeholders and realise effective organisational change. The programme is comprised of a blend of self-guided learning using bitesize curated learning materials.
The organisation offers a 'Wellbeing Allowance' for employees to spend a capped amount on anything that they felt would support and improve their mental and/or physical wellbeing. Employees are encouraged to share their purchases and stories on Slack with the wider team to bring everyone together and inspire one another.
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Consultancy

AllClear Travel Insurance

The company's learning-management system incorporates gamified, app-based learning, which allows staff to learn at home and at work. A video-learning library offers short courses covering a wide variety of skills and knowledge. Two coaching programmes drive performance and the company has a catalogue of personal-effectiveness training courses.
A team of 15 participated in the RideLondon-Essex 100 cycle event and raised more than £7,000 for Diabetes UK. The company is running small events, such as bake sales, and plans to reintroduce larger charity events towards the end of the year, supporting mental health and breast cancer charities and Children in Need.
A people-manager matrix or leadership-competency matrix is used by managers to evaluate their competencies and behaviours. A selection of courses covering e-learning, video learning and instructor-led training is available throughout the year, allowing managers to develop new skills and refine existing ones.
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Insight Global

Insight Global’s Wellness Ambassadors offer valuable resources, introduce new wellness programs, and spearhead wellness-focused initiatives. The organisation’s Peer Support Network offers employees the chance to support each other through difficult times, share knowledge, and provide and receive emotional assistance from those with shared experiences.
Insight Global believes everyone can be a leader,. Its Leadership Academy is the “Higher Education” of its Training and Development Programme. The focus is to build leadership skills and facilitate a growth mindset. Leadership Academy’s content is structured around its three fundamentals of leadership: Leading Yourself, Leading Your People, and Leading the Business.
Insight Global University is the organisation’s signature development institution designed to equip its people with everything they need to succeed. This is a multidisciplinary resource that includes one-on-one mentorship, classroom training, group discussions, and a hands-on, learn-by-doing approach.
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Recruitment

Gateshead Council

As well as a comprehensive wellbeing package that is available to all employees, Gateshead Council has further cared for its people health through its Making Every Contact Count programme. This enables staff to have conversations around lifestyle topics, to empower behaviour change choices, and to signpost support.
Alongside providing managers the opportunity to earn a Level 5 Diploma in Leadership in Health & Social Care and an ILM qualification in its Future Aspiring Leaders programme, the Council has a Children’s Social Care programme, with subjects like Management & Leadership in CSC & Early Help, and Working with complex needs & SEND.
To build team relationships, the Council has arranged several team development days and team building events, including Bongo Bingo. The organisation celebrates World Social Work Day and every year it has a Learning at Work Week, encouraging team building and personal growth.
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Not For Profit Body's

Green Action Trust

Green Action Trust prioritises staff development, encouraging employees to undertake relevant training, ranging from Bat Surveying to Microsoft Teams. The newly introduced Key Responsibility Areas will further foster personal growth, linking performance with pay banding.
Green Action Trust has a comprehensive wellbeing initiative, offering gym memberships, private healthcare through Vitality, an Employee Assistance Program, and even a dog-friendly workplace to support mental health.
The Trust's management team provides robust support to employees. Managers benefit from an 8-week external training course and ongoing access to resources from the Institute of Leadership & Development, enabling them to better support their teams.
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Charity's

The HBP Group

The HBP Group has a unique approach towards career progression. It creates tailored development plans for each employee, catering to their unique aspirations and skills, thereby ensuring personal growth and job satisfaction.
The HBP Group champions team spirit and camaraderie through its Team Engagement Budget. This allows teams to participate in activities outside of work, strengthening their bond and sense of belonging.
The company promotes a supportive management culture. Managers have regular one-to-one sessions with their line managers from the leadership team, discussing their wellbeing, performance, and team developments.
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Business Services

Children's Hospices Across Scotland

At CHAS, managers play a pivotal role in fostering a supportive work environment. They are trained in Managing Mental Health at Work, and the new performance appraisal process encourages open discussions about the behaviours framework, reinforcing the supportive culture.
CHAS places a high priority on staff wellbeing. The organisation's Wellbeing Strategy, Employee Assistance Programme and Schwartz Rounds offer robust mental health support. The cycle to work scheme and access to a wellbeing advice app further contribute to employee wellbeing.
The spirit of camaraderie at CHAS is palpable. Initiatives like the CHAS Team Days and the CHAS Together project foster team spirit, encourage networking, and build a sense of belonging within the team.
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Charity's

BB7

BB7 supports its employees' career growth with initiatives like the graduate sponsorship programme. This programme encourages employees to become well-rounded professionals, utilising their skills, and offering a pathway to becoming a Chartered professional.
BB7 offers a host of benefits to its employees, including a bonus scheme, Cycle2Work Benefit, Electric Car Benefit, and a contributory pension scheme. These benefits reflect the firm's commitment to treating its employees fairly.
BB7 managers offer guidance and mentorship, promoting an environment of trust and care. They focus on developing their employees' consulting skills, project management, commercial understanding, and technical excellence.
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Business Services

DJH

The company offers a range of internal development courses, including the Leadership & Management Academy and Ambition Academy, fostering personal and professional growth. DJH’s trainee salary review system rewards skills acquisition, promoting a sense of achievement and progress.
DJH has a robust wellbeing calendar, promoting physical health and team socialising. The organisation also offers 24/7 mental health counselling, therapy and wellbeing support through Spectrum Life, promoting a healthy work-life balance.
Managers at DJH have regular one-on-one Training Support & Development sessions with their team members, addressing any issues proactively and providing structured development plans. They also receive mental health first training to support their teams effectively.
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Accountancy

Lincolnshire Housing Partnership (LHP)

Teams at the organisation are encouraged to build working relationships through regular team meetings that provide structure and support to a typical day or week. Teams also have quarterly get-togethers and wellbeing events are hosted by the wellbeing team. LHP also arrange community events such as canal rubbish cleaning.

All managers at LHP attend a four-day programme which teaches them some basic managerial skills, with topics including: what is good leadership, effective communication, performance management, managing a team, my impact on the organisation, delegation, motivation and morale, decision making, analysing what is going well, and action planning. Managers can also study numerous other modules.

The organisation uses SharePoint as a source of news for everyone in the company. It hosts an annual company conference to allow everyone to get together, alongside smaller team and directorate meet ups. Everything is reinforced by the “LHP way” and its new People & Culture Framework which details the behaviours expected from staff.

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Housing Associations

Instarmac Group

Instarmac Group is committed to the development of its employees. Through initiatives like the 'Next Steps' career planning tool and a variety of learning opportunities, employees are encouraged to enhance their skills and pursue their career aspirations.
Instarmac Group places high importance on the wellbeing of its employees. The company provides a wealth of support services, including a dedicated employee portal, mental health first aiders, and a Wellbeing Hub, to ensure employees' mental, physical, and financial health.
Instarmac Group ensures that all managers are equipped to provide a supportive environment for their teams. With the help of the 'Clear Review' system, managers can engage in meaningful, two-way conversations about performance, wellbeing, and career development.
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Manufacturing

WPR

WPR ensures that every line manager receives Mind Mental Health Champion training, promoting a supportive and caring work environment. Regular coaching check-ins also facilitate constructive feedback and identification of training needs.
WPR demonstrates its commitment to society through its ESG commitments, including donating a percentage of net profits to initiatives that foster diversity, equity, inclusion, and mental health, as well as environmental protection.
WPR operates an uncapped profit share scheme, ensuring that the team shares in the agency's success. Salary transparency and internal publishing of salary bandings further underscore the company's commitment to fair treatment.
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Marketing & Media Agencies

Trinnovo Group

Trinnovo Group offers clear Sales and Corporate Career Pathways, diversity training, and two formal management development programmes. These initiatives support the employees' skill utilisation and provide opportunities for advancement.
The company's emphasis on wellbeing is demonstrated through the introduction of Period and Menopause leave, a generous wellbeing allowance for gym memberships, and access to private healthcare plans.
Trinnovo Group encourages open communication between employees and their managers. The ALP Assemble initiative, for instance, provides the second-tier leadership team with monthly access to the board to discuss innovative ideas or improvements.
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Recruitment

The Chartered Institute of Payroll Professionals (CIPP)

The CIPP has arranged for employees to have free access to Peppy Health, which is a menopause, fertility, early parenthood, and men's health related app. There is also online support by professionals to help with any questions and tips on how to manage menopausal and perimenopausal symptoms.

It is a Living Wage Employer and ensures a company-wide fair pay structure relating to job title and responsibility for that role. It has an annual pay review every September to ensure all employees’ salaries are consistent across all departments, and this year has also taken the cost of living increase into account.

Once a month, managers are asked to focus on one value and nominate an employee who has shown exemplary work towards that value. A vote of the selected candidates then takes place and the winning employee is congratulated by the senior leadership team and recognised throughout the organisation.

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Not For Profit Body's

Search Laboratory

Search Laboratory encourages an atmosphere of transparency and respect. Managers play an active role in this, offering support and care to their teams. Real-time question and answer sessions during quarterly financial meetings with directors demonstrate the level of trust and openness within the company.
Search Laboratory demonstrates a strong commitment to giving back to society. Its dedicated Charity group organises events to raise funds for LeedsMind, its chosen charity partner. Furthermore, as a B Corp, the company undertakes initiatives that respect people and the planet, such as remaining carbon neutral and supporting local charities.
Search Laboratory’s leadership team embodies the company’s values of respect, transparency, accountability, and innovation. They provide regular updates about the company's financial position and strategic direction, reinforcing a sense of trust and shared vision among staff.
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Marketing & Media Agencies

Oyster Partnership

Oyster Partnership invests heavily in personal growth, with initiatives like the Oyster Academy for trainees, comprehensive management training, and partnerships with external training professionals, all aimed at broadening employee skillsets and offering advancement opportunities.
Oyster Partnership's commitment to wellbeing is evident through their annual mental health and wellbeing workshops, office bootcamps, and provision for private sessions with a psychiatrist. These initiatives address stress, work-life balance, and personal health, promoting overall wellbeing.
Weekly one-to-one meetings with managers and the CEO's mentoring programme 'Leading from the Front' ensure employees feel supported, trusted and cared for. This personalised engagement helps in fostering a nurturing work environment.
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Recruitment

NCC - Innovating for Industry

NCC's commitment to personal growth is evident in initiatives like the Composites Conversion course. This programme provides non-composites engineers with intensive training, offering a unique opportunity to expand their skill set and grow professionally.
NCC's participation in the SusWind project demonstrates its commitment to giving back to society. This initiative aims to discover and demonstrate viable ways to recycle composite wind turbine blades, reflecting the organisation's dedication to environmental sustainability.
NCC's values the role of managers in employee development. This is demonstrated through its provision of mentoring and coaching programmes, which help ensure that employees feel supported, trusted and valued by their immediate supervisors.
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Not For Profit Body's

Mowgli Street Food

Mowgli Street Food promotes personal growth through the Mowgli Career Tree, a clear progression guide for all employees. It also offers various development opportunities including the Ops Development Programme, the Mowgli JS Apprenticeship Program, and external courses, ensuring that employees' skills are fully utilised and their growth is nurtured.
Through The Mowgli Trust, Mowgli Street Food gives back to the communities it serves, supporting a range of charities and local initiatives. This commitment to social responsibility is integral to the company's ethos and is valued by its employees. Since its founding, the organisation has donated nearly £2million to its chosen charity partners.
Mowgli Street Food ensures that managers are supportive, caring, and trustful by providing mental health awareness training. This not only helps managers to support their own wellbeing, but also equips them with the skills to spot if a team member is struggling, reinforcing the supportive culture within the company.
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Leisure & Hospitality

Lily

Lily encourages a supportive and trusting relationship between managers and their teams. Regular check-ins, especially for remote workers, and the implementation of the Management Development Programme ensure that employees feel cared for and trusted by their immediate managers.
Lily's leadership fosters transparency and alignment with company goals. Monthly business updates led by Managing Director Chris Morrisey and the 'Strategy 4 Success' initiative keep employees informed about the company's vision and growth journey, promoting trust in the leadership team.
Through initiatives like the 'I am a Succeeder' programme and company-wide events, Lily fosters a strong team spirit and a sense of belonging. Regular social events and charity days further strengthen team bonds and promote a fun, collaborative work environment.
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Telecom

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