My Manager
My Team

Team Cohesion = Performance

Our research shows strong team relationships boost productivity, decision-making and innovation. The My Team factor measures what matters most.
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Leisure & Hospitality
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GAIL's

Food discount was increased to 50% off when not working and completely free during work hours. The organisation also reviewed its pay structures to keep ahead of the game. Managers receive a pay review twice yearly and the average increase last year was 8%.
Its monthly Cascade process brings initiatives, launches and updates to all teams, including a bake-off to test new products, SHINE customer experience training, financial results, leadership initiatives, team building activities, and staff engagement. This brings teams together to focus on key areas of importance to the business in a consistent, considered and empowering way.
There are clear development pathways for every individual and succession plans in place for every role. As individuals grow in their career, they are cross-trained so that they understand all aspects of the business. This ensures every colleague understands the pressures and challenges of each part of the bakery.
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Recruitment
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Claremont Consulting

As part of its employee benefits, Claremont Consulting offers a detailed health care plan including access to a 24-hour hotline, medical, dental and optical care, and therapy treatments. As an additional employee benefit it provides the Westfield Health plan which offers subsided gym membership for all employees.
The company organises employee culture days paid for by Claremont Consulting which involve competitive and inclusive tasks. For example the team recently attended a Battle Bar where employees were able to play games of pool, table tennis, and shuffle board along with Clay Pigeon shooting for its Christmas party.
Throughout the year Claremont Consulting organises various activities to support charities. These include an internal table tennis competition, a Grand National Sweepstake, and a business fives football tournament. Instead of a company Secret Santa, each employee bought a toy for a child of refuge to receive as a Christmas present through the KidsOut charity.
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Technology
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Technology Services Group (TSG)

TSG champions lifelong learning, with a dedicated training team and online portal, MyLearning, supporting employees in their developmental journeys. Through a blend of classroom workshops, online learning, coaching and mentoring, TSG provides ample opportunities for skills enhancement and career progression.
Managers at TSG are encouraged to develop their teams through a structured management development programme. They receive training in key operational skills and have access to resources on the Learning Management System. Regular coaching and performance management training ensures effective leadership.
At TSG, team spirit is fostered through a dedicated sports and social network, which organises various activities from quiz nights to walking challenges. The company's internal recognition scheme, Purple Stars, also contributes to a sense of camaraderie and mutual appreciation among team members.
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Retail
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Selco Builders Warehouse

The management development programme, Rising Stars, comes in three, 12-month courses: bronze, silver and gold. Delivered by an external company, the content is written by Selco. A staff member starting on the bronze programme could be a deputy manager by time they finish the gold level.
Staff rate lifestyle benefits more highly these days, so the company has increased holiday entitlement, extended the amount of people for whom it provides private healthcare and made a free health-cash plan available to all 3,000 employees.
Engagement days with different themes take place across the whole business about four times a year based on a different theme. Each team celebrates the theme in their own way and events are posted on the company's communications platform.
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Technology
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VoucherCodes

VoucherCodes offers a variety of learning and development opportunities for employees, such as DE&I management training and a mentoring scheme. They also encourage personal development time, allowing employees to utilise their skills and advance their careers.
Managers at VoucherCodes are supportive and caring, ensuring their teams feel valued and heard. They actively engage with the employee suggestion box, addressing suggestions and fostering an environment of trust and transparency.
VoucherCodes encourages team spirit and belonging through inclusive social events and team competitions. The weekly trivia quizzes and charity-driven step challenges ensure a fun and collaborative atmosphere within the team.
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Architect & Surveyor
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JTP

The annual office study trips to places such as Lyon, London Dock, and Wapping are a testament to the firm's focus on team-building. These trips allow teams to learn about best-practice architecture, fostering team spirit and a sense of belonging.
Through initiatives like the Building Futures programme and school outreach programmes, JTP gives back to society by offering work experience, learning, and career opportunities. The firm's focus on nature-led design also shows a commitment to environmental wellbeing.
JTP offers ample opportunities for personal growth, with initiatives like weekly design reviews and fortnightly professional training groups. These initiatives not only utilise the skills of the employees but also offer a platform for learning and development.
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Recruitment
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The IN Group

The organisation’s mental health platform, Plumm, provides professional coaching for mental health; as well as psychotherapist sessions, accessible without referral, to treat mental and emotional health concerns. It also offers access to a financial wellbeing platform, Bippit, providing coaching, content and advice on a broad range of financial challenges and ambitions.
The IN Group’s calendar is jam-packed with social events, from summer conferences to family parties and it aims to bring the whole business together four times a year to help strengthen team relationships. It also has clubs for a wide range of interests including book club, netball, football, running, padel, and walking.
The Group’s High Achievers' Scheme gives its people the chance to be rewarded for their contribution to the business. It hosts quarterly lunches and, three times per year, overseas trips which everyone has the opportunity to attend, whatever their role. Employees can qualify for these rewards by demonstrating company values and high performance.
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Business Services
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Imperial Corporate Events

Monthly wellbeing events focus on different aspects such as mental, physical, and financial health, offering workshops, classes, and seminars to offer holistic support. For instance, employees can participate in activities like massages, Zumba classes, or nutrition workshops to promote physical health. Additionally, all employees have access to an EAP, providing confidential counselling and support services.
Frequent out of the ordinary company-wide team building events support interaction between employees. For example, last summer employees took part in a fire walk. This Halloween the organisation created its own 'squid games'. Each event was based on team work and working with other employees to help build inter-team relationships.
The organisation internally designed and delivered a series of management training sessions as part of a management development programme across 2022 and 2023. The management programme included leadership styles, conflict resolution, motivating teams, change management, crucial conversations, problem solving, planning & delegation and best practice.
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Technology
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CAE Technology Services

Among its many wellbeing initiatives, the organisation offers employees the opportunity to be part of the CAE Technology Services book club where new books are recommended and discussed by employees. At its HQ, the organisation has a games room, prayer room, and wellness room available for all employees to use at any time.
CAE Technology Services regularly brings it people together for events including charity fundraising activities, internal team events, and social activities. These activities and events could be fun, such as Macmillan Mighty Hike, Golf and Spa weekend, watching the NFL Super Bowl final at the office, or getting together for the organisation’s annual Mid-year Momentum event.
Creating a coaching culture has been a big focus for the organisation over the last 24 months. Two years on and its internal coaching programme thrives, with almost 20 coachees signing up and being partnered with a coach of their choice for the following 12 months.
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Law
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Birkett Long LLP

Birkett Long rewards staff in many ways, including through team thank you finds which team leaders can use to recognise and reward their teams. The organisation also offers all its people access to Unum, an employee benefits package that provides benefits and wellbeing support to all employees and their families.
The organisation’s Continuous Performance Evaluation scheme consists of four check-ins and is a structured platform to discuss growth, set objectives, and plan development. Each check-in reviews the objectives and allows management to work with the employee to achieve their goals.
All managers at Birkett Long undertake Management Training, with the organisation facilitate full day courses or a series of development programmes. It also provides futher training to managers on subjects such as stress at work, menopause, mental health training, managing remote team members, wellbeing at work, stress and resilience, reward and recognition, and employee
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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