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What are companies doing with regards to 'Wellbeing'

Learn about the Factors Effect Model

What effect will focus on the 'Wellbeing' factor have?

Wellbeing - How employees feel about stress, pressure at work and life balance

The Wellbeing factor is closely linked with Fair Deal. If the scores for Fair Deal are low, the first place we’d recommend you look is Wellbeing.

If Wellbeing is also low, it may be that employees are being worked too hard and feel they are not being fairly remunerated for it.

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Technology

Softwire

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Softwire provides permanent health insurance which pays 75% of an employee’s salary (less state benefits) until normal retirement age in the event that they are unable to work for a prolonged period due to most forms of sickness or accident. All employees are automatically covered for this benefit without having to explicitly sign up.
The organisation celebrates employee achievements and contributions during the "Softwire Awards". Potential winners are nominated by colleagues, and four prizes of £500 are awarded to the people who had most embodied each of the company’s four values (Kindness, Trust, Fun, and Caring about what we do).
Softwire provides specific Line Manager Training to all employees who are starting in a management role. This training has a mixture of management and leadership theory, workshops around how to give and receive great feedback, discussion forums where employees can bring real-life scenarios, and resources to continue to learn how to develop those skills.
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Utilities

SMS

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SMS offers a number of different forms of leave depending on an employee’s circumstance including compassionate leave, fertility treatment, miscarriage, bereavement, and other unfortunate or unforeseen circumstances. Paid time for dependents - emergency cover, unpaid. It has 2023 increased our paternity leave package to two weeks of full pay.

SMS has continued to ensure engagement with its people. Organisational clarity has come from the CEO, Chief Operating Officer, and Chief People Officer having regular contact with employees via short video updates, e-mails, texts, pulse surveys, and five employee resource groups. The organisation’s mission, vision, and purpose were communicated via annual performance and development reviews.

It has also recently introduced a bespoke management development programme (MDP) - which has been designed to ensure its managers and team leaders have the core skills and competencies needed to perform their jobs successfully. The programme consists of a number of managerial, coaching, and developmental modules.

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Law

Ampa Group

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Wellbeing is structured around four pillars—Mental, Social, Physical and Financial. Support includes an EAP and Mental Health First Aiders, with visibility enhanced via intranet badges. The Wellbeing Inclusion Group promotes activities like walking groups and book clubs to support holistic health.
In 2024, Ampa Group hubs raised over £16,000 for charity, while the Ampa Foundation donated more than £48,000 to causes including Nottingham’s Breast Cancer Research Centre and the Spinal Injuries Association.
Managers are empowered to recognise achievements through the Star Award gift voucher programme, enabling immediate, meaningful recognition. This supports a culture of appreciation and reinforces Ampa Group’s values in day-to-day interactions.
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Charity's

Rainbow Trust Children's Charity

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The charity has an active wellbeing group called the Feel Good group, which runs wellbeing initiatives, activities, challenges and communications throughout the year on various topics. Employees are encouraged to get involved in initiatives aimed at improving their mental, physical and financial wellbeing, as well as promoting team dynamics, understanding and cohesion.
Employees are encouraged to nominate a Star of the Month, which celebrates an individual or team who has demonstrated the charity’s values, or gone above and beyond their role to support a colleague. The winner is celebrated in the monthly briefing and an Employee of the Year is celebrated at the annual staff conference.
Rainbow Trust has a clear process for supporting employee development. Discussions about competency, training and development needs and career aspirations are held formally during its annual performance review process. It has a talent management programme, which is driven through the annual performance reviews, 360 feedback and self-assessment. The programme is tailored to the individuals.
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Recruitment

QCS Staffing

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Employees at QCS Staffing have access to a range of wellbeing resources, including: AXA private healthcare; SMART time provided by in-house trainers, to confidentially discuss any concerns; the Healthshield cash plan; enhanced maternity and paternity pay; increased holiday allowance with length of service and extra time off for all over Christmas; and more.
The organisation rewards employees through objectives set to each individual each month. If all four objectives are hit, they receive a 3pm finish or money; three months in a row, they receive a half-day holiday or money; and six months in a row they receive a seat at Directors club or half-day holiday.
QCS Staffing’s FastTrack to Future Leadership programme is completed by all managers who join the business. Its internal trainers provide training, coaching and support on a range of topics from communication and coaching to motivation and management activities. This is accompanied by role play exercises and knowledge sharing sessions with senior team members.
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Policy Expert

Policy Expert’s commitment to employee wellbeing is evident in its provision of health guides, mental health champions, and access to onsite wellbeing rooms. It also provides external health support through its employee assistance provider, ensuring colleagues are supported in their physical and mental health.
The leadership team at Policy Expert establishes a clear vision for the business, regularly communicating this through quarterly business updates and bi-annual leadership conferences. They ensure alignment and collaboration towards achieving shared goals, fostering a sense of unity and purpose.
Policy Expert’s partnership with the Blue Cross demonstrates its commitment to giving back to society. It hosts fundraising days and other activities, and even offers customers the option to donate any refund amounts to the charity. This initiative reinforces their societal contribution beyond profit motives.
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Consultancy

Pinnacle Consulting Engineers

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Employees at Pinnacle Consulting Engineers have access to a range of wellbeing benefits. This includes the organisation’s team of Mental Health First Aiders and its Employee Assistance Programme. To support physical wellbeing, the company provides a cycle to work scheme and subsidises sports and social groups.
The organisation has a Performance Management System that incorporates an Annual Appraisal and an Interim Review for all staff. Graduates and Apprentices receive quarterly reviews. It also has a Training Agreement with Institution of Civil Engineering for engineers to follow a structured route to Chartered Membership.
All Principal Engineers and above hold management roles. They are Chartered members of their Institutions - Institution of Civil Engineering and Institution of Structural Engineering. Alongside their externally accredited technical skills, the organisation supports managers with the people and project management skills needed to lead teams of people to deliver projects for its clients.
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Recruitment

Pertemps Recruitment Partnership

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Pertemps prioritises employee development through its e-learning platform, Elevate, which offers a range of courses. This, along with partnerships like the one with Kallidus, provides opportunities for skill development and career advancement.
Pertemps' Employee Benefit Trust allows employees to share in the company's success. Long-service awards, additional annual leave days, and the option to dress-down on Fridays further demonstrate Pertemps’ commitment to treating employees fairly.
Pertemps places immense importance on employee wellbeing. Initiatives like the Employee Assistance Programme, wellness hub, and promotion of work-life balance contribute to the positive impact on employees' health and performance.
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Food & Drink

Northern Monk

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Northern Monk prioritises employee wellbeing, evidenced by its participation in St John's Ambulance's Mental Health Responder Course. It also provides opportunities for employees to volunteer at charities, fostering positive mental health and community connection.
Northern Monk’s leadership champions the company’s core values in all aspects of decision-making, creating an authentic and value-driven culture. They engage with employees through monthly company-wide Huddles and newsletters, ensuring transparent communication at all levels.
Through its Faith in Futures Foundation, Northern Monk has raised over £100,000, supporting local businesses, charities, and projects. This initiative affirms the company's commitment to its community, demonstrating its belief in giving back to society without profit motives.
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Financial Services

Mansfield Building Society

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Mansfield Building Society offers a comprehensive Management Development Programme for all current, new, and aspiring managers. Covering a range of key management skills, this 18-month programme ensures employees are challenged and their skills utilised effectively.
The Society encourages team spirit through events like the monthly Tea for the Soul sessions and the Summer BBQ. These events, along with initiatives like the old-fashioned school sports day, foster a sense of belonging and fun within teams.
Mansfield Building Society prioritises employee wellbeing, with initiatives such as the Wellbeing Champions and Menopause Policy. The Society has also provided employees with fans and sanitary products, reflecting its commitment to employee welfare.
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